Garage Door Repair in Chapel Hill, NC - Page 9

David M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called at 230p and service tech arrived at 5p on the same day. He knew exactly what the problem was and had it fixed in minutes. That kind of service is standard for these folks. A few years ago I called at 9a and by 5pm that same day they had installed two new garage door openers. Great products, great folks.

Osamudia James

Had an excellent experience with Precision Garage Door Service. They were immediately responsive when I called after 10:30PM on a Friday night, scheduling me for between 8 and 12 the next morning. By just after 8AM, John called to let me know he was on his way. John was professional, courteous, and knowledgeable, explaining in clear language what was wrong, my options for repair, and how much it would all cost. He also patiently answered all my questions about repair and maintenance. By 10AM, the garage door was fixed, I could get my car out, I'd gotten my Saturday back, and I have a 3-year warranty on the work to boot. I highly recommend Precision and will be using them in the future when needed! Thank you, again, John!

Thomas in Chapel Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Garrett Yeager, was excellent. He is very knowledgeable, very efficient, very personable, and a good communicator.

John Chornyak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan Joyce came to replace the 10 year old keypad that stopped working. He installed a new keypad and ensured that it was working normally. Ryan then serviced both of our garage doors and checked them both to verify that they functioned and operated normally. We are very pleased with precision Garage Door’s service and the competency and friendly, professional manner of Ryan Joyce.

Gene Roberson

Service technician Alex, was friendly and knowledgeable. He was able to resolve my problem on his initial visit. I was very pleased.

Curtis Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Door around 3 pm on Monday afternoon when a bracket on our door broke and Ryan was scheduled to address our door issues Tuesday morning. Amazing responsiveness. Ryan called on the way to our house and arrived as planned. He assessed the door issues and proposed a plan to fix and service the door. With a clear estimate of costs. Ryan was knowledgeable, professional and completed the work in a very efficient manner. The result is a door working like new. In addition, with the age of the door, he provided a clear proposal refurbish the door when the time came.

Tim Smith

Alex was knowledgeable and explained everything in layman’s terms, which I appreciated. And very personable. 2nd time having y’all out and id call again.

Kevin Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have a 20 yr old garage door opener and all door hardware that was installed by Precision Door in Chapel Hill area. I’ve had several service calls for spring replacements and today I had a new belt installed. The technician, Mr McCann was phenomenal. 5 stars + He was punctual, polite, knowledgeable and kind. He explained options. Did not attempt to update anything. He was thorough and quick with the belt replacement and maintenance was provided to the rest of my system. I wholeheartedly continue to recommend Precision Door for all my garage door needs. Excellent service, excellent company.

Patty Williams

I had a very positive experience having my garage door serviced by Garrett Yeager from Precision Garage Doors. Garrett was on time, friendly, polite and extremely knowledgeable. All my concerns were handled in a very timely and efficient way. All my questions were patiently answered by Garrett. He went over and above by performing some extra maintenance on my door that was not part of my issue! I highly recommend Precision Garage Doors and their service technicians! Thanks Garrett!

Jeffrey Brown

Alex from Precision showed up on time, explained everything that needed to be addressed and some optional services that he recommended. He was not salesy or pushy, but instead he was very professional and low-key. Once I approved the work, he completed the services quickly and efficiently. I was very satisfied with the service and I highly recommend Alex and Precision!

Hao Wang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician is great, very professional and friendly. They come right on time and very efficient.

Glen Yarbrough

Alex was great--professional, considerate, knowledgeable. Patient while I dealt with my home alarm that I had accidentally set off. I'm a fan of Precision, have been whenever and wherever I have used them.

Joan Orourke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision before and was pleased so I called them to help with the new issue. Evan came on time - calling me when he was on his way which is very helpful - and a service I very much appreciate. He assessed the situation, found the problem and fixed it. He was very patient and kind explaining things to me and answering my many questions about troubleshooting problems . He was polite and a pleasure to work with. I give him a 5+ star recommendation. Thank you! Please do not use my name - use "a very satisfied customer"

Michael Berliner

Chris the technician was prompt, friendly, clearly knowledgeable.

Jim Harshaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scottie did a great job for us. He is a very pleasant person and a pleasure to have around.

Frank Woody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty and his associate... were professional, clearly knew what they were doing, pleasant to be around and deal with. What I have described here is not something I get to say often.

Felix Bloch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott arrived at the agreed upon time and fixed the problem in at most two minutes. If this particular problem (Genie code needed to be reset after batteries were changed) arises again, as it unfortunately certainly will, I will know how to deal with it myself so I can avoid the exorbitant service charge. Scott was friendly, efficient and polite.

Robert Kelley

On time (actually called and said was running ahead of schedule), courteous, efficient service. Precision is my "go to" company for garage door/motor repairs.

William Calhoun

Alex was awesome! Knowledgeable, polite, proactive (calling before he arrived and stopping at the shop to pick up the parts he needed rather than making two trips) and hardworking. I wish I could hire him!

Mike Bahner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan was excellent. Explained all options and completed repair within one hour. Hooked all wifi account stuff as well.

Katherine Stalberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision provided excellent service at my residence today. They came out the very next day (as requested) following my call, quickly diagnosed and then fixed the issue with my garage keypad. The service provider (Devon Culver) was very prompt, friendly and helpful. Such professionalism is the gold standard for the service industry and I will definitely use them again!

Sahatep Duangudom

Scotty&Tony provided excellent service

Carol Straight

Devon arrived on time and was very knowledgeable. He not only fixed the immediate problem but was able to demonstrate potential future problems without being pushy. All repairs fixed on the spot. Very pleased and will use Precision again.

Roy Weintraub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Clear sales information, on time installation, courteous and professional installation. What's not to like? Of course I'll highly recommend this business. E. R. Weintraub

Patrick O'Shea

First, scheduling was easy. I had responded to a previous email invoice without a response, but once I called, I had an appointment the same day. John came out, checked out the status of our door, and made all of the repairs in a single visit. He checked in before the visit and explained everything thoroughly. Highly recommend for both quick response time and quality of service.