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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2291 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was John Patton and he was phenomenal! My garage door is horrendous and John went over it with a fine tooth comb and showed me the damage and stressed the importance of safety with regard to repairing/replacing the door. He corrected some things that will keep me going until I can replace the door and answered all of my questions thoroughly. Thank you so much John and I will be telling my friends and neighbors about your company. You rock!!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

S cotty had worked on the doors previously and did a great job..yesterday as well. He explained what was needed and accomplished the work very efficiently.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim Mc Rae did a great job on my repair. Was very knowledgeable, courteous, and prompt. Will not think twice about using or recommending Precision and Tim again.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Tim McRae Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall the tech was knowledgeable and worked until he found and solved the issue.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Lucas Fisher Service Provided:
Garage Door Repair

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was very personable and explained all the options and condition of my garage door. He answered all my questions and demonstrated useful knowledge about the repairs and suggested future improvements. He is a very real credit to your company.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service On time and all repairs were made as promised.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Tim McRae Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company, great service and great repairmen (especially Chris Colucci!!!). I would use them again!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very fast service. I called in the morning and a service man arrived at my house around 2P.M. He diagnosed the problem, gave me a price to fix it and about two hours later the job was done and my garage door is now working like new. Amazing.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Garrett Yeager Service Provided:
Garage Door Opener Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Preision Garage Door did a great job fixing garage door. Ricky Sanchez, the service technician, arrived promptly and assessed the problem. He clearly explained the problem and quickly fixed it. I am very happy with the service. Mary

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so near.

Richard Sanchez Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech, Evan was on time and very professional. He completed the required work and was very knowledgeable.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so near.

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door stopped working on Thursday at 2pm. Wouldn’t go up or down. Called Precision Garage Door Service who had technician Garrett Yeager at my home at 6:30pm. Garrett replaced tension springs, spring shaft bearings, and rollers in under 2 hours. The overall cost was reasonable too. Great timely service by a knowledgeable professional technician. Highly recommend Prevision Garage Door Service for garage door repairs and installations.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Garrett Yeager Service Provided:
Garage Door Repair

Product:
Springs

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service very responsive and professional. Garrett was awesome and did great work

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Garrett Yeager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was thorough in replacing our broken garage door spring, replacing plastic rollers with metal, and lubricating the hinges in the door, as well as providing helpful maintenance tips, and we would recommend the pros at Precision Garage Door Service highly.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Answered all my questions and gave service options for problem. Would highly recommend.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciate how you handled a situation with my door. You properly took care of issues. You were professional and went above my expectations. Highly recommend your company and how quick you were to response.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Lucas Fisher Service Provided:
Garage Door Repair

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision installed our garage door 12 years ago and we have been pleased with your service. Precision met our expectations. Repairs were made quickly and the various options were explained to us. The charge was reasonable and John was very courteous and professional. Thomas & Anne

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

John Patton Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, professional service. Thank you

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Aaron Bean Service Provided:
Garage Door Repair

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton is a Rock Star. Very professional and explained everything in detail. Very pleased with the special attention he gave to me during the service call. Love working with Precision.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Truly thankful for timely service provided Technician Mr Evan Kopel was so polite and reassuring Thanks again for the awesome workmanship

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Problem solved. Very professional and helpful.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Chris Colucci Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Service is fantastic! Our garage door opener died due to some electrical malfunction. I made an appointment with Precision and was able to get a replacement opener installed the same day. Evan, the technician, was both super friendly and knowledgeable. He showed me exactly what broke and, after the installation, he walked me through the process of reprogramming all of the remotes and keypad. Whenever we need anymore work done on the garage door, I will absolutely be calling Precision.

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Evan Kopel Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door got stuck this morning, Garrett was here this afternoon. He found where a roller got stuck, fixed it in 15-20 minutes.couldn’t be happier with the response and service

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Garrett Yeager Service Provided:
Garage Door Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician arrived on time and spoke with me regarding my problem with the garage door. John was very professional and explained to me in detail what the problem was and the repair needed. He worked very efficiently and kept me advised with his progress as he was working on the door. I am very happy with his work and appreciate the advice he provided. Thank you for a job well done!

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John Patton Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Evan has been to our home before to take care of a different problem with our garage door. He is always on time and very friendly and knowledgeable. He again, took care of the problem we had very efficiently.

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Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear Greg and the entire Precision Garage Door team, I can’t thank you enough for rescuing me when my garage door suddenly failed and left our cars trapped inside. I called five other companies – no one could come out on an emergency basis, some weren’t even answering the phone. Precision not only took my call seriously, you squeezed me in the same day and sent Greg – and that made all the difference. Greg, you were an absolute pleasure from the moment you arrived. You listened patiently, asked the right questions, and within minutes had pinpointed the broken springs as the root cause. Your calm, compassionate, and genuinely friendly demeanor turned what had been a very stressful situation into something completely manageable. You worked quickly, cleanly, and decisively – replacing both springs, balancing the door, and fine-tuning everything until it operated more quietly and smoothly than it has in years. Precision and Greg didn’t just fix my garage door; you restored my peace of mind on a day when I really needed it. You’ve earned a customer for life, and I will enthusiastically recommend you (and specifically Greg!) to family, friends, and anyone who will listen. Thank you for going above and beyond when no one else would. With deepest gratitude

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Problem solved and very prompt service!

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used this company several times in the last 2+ years. They are always super professional and helpful. I will defiantly continue to use them. Evan has been at my house multiple times and he is awesome!

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Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not be more pleased with the repairs Scotty Johnson made to our garage door. Extremely professional, courteous, and technically competent..! He very quickly identified the problem areas, gave options available and made repairs. A very pleasant experience!

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision door company normally they have been very helpful in helping me with my garage door if something does not work. I have always had a very good experience with Precision and I can even call back a few of the guys that have helped me in the past. Gary is always great to work with. However, this time I called because the garage door would not open all the way or close. The tech came out and it was the cable that had broke. I was not informed nor aware I could purchased just the cable and have it installed by a friend, or just have the cable replaced. The tech just said it needed a new cable and it comes with the rail, I asked the price, and was shocked, a tiny discount was offered, and the total cost was 441.00, that took less than 20 minutes. My issue is this - I called Gary and asked him about all of this and asked why wasn't I offered another solution to order the part which normally at any Home Depot, Lowes or on line the price is about 50.00. Which would have saved me almost 400.00. I am definitely not happy with the service or the tech that came out, he even tried to offer me a new motor for a total of over 800.00. It isn't even quiet. The tech just kept telling me my motor is old and I should get a new one. The tech also informed me when I purchased the garage doors and now they are more than double the price of what I paid. Not sure what all this had to do with getting a cable fixed on the garage door opener. Now, I just purchased another garage door opener - a Chamberlain MYQ with all the bells and whistles the whole unit, (with a motor 1/2 hp of course) for under 200.00, had it installed and it is much quieter than the one Precision put in. Having spend 441.00 of my money could have been avoided had the tech been a very honest and sincere person. I am 74 years old, senior, retired and party of one, felt like I was taken advantage of. Feel free to refund my full amount and take out the rail/cable that was not necessary and I'll get a whole new unit for half the price installed, and a more updated version. That's my problem solved. A very dissatisfied customer in Cary. BLT

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Chris Colucci Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard was prompt, highly knowledgeable, efficient and polite. He knew our (broken) outdated garage door and springs mechanism and replaced the entire springs and lift mechanism in just over an hour. Highly recommended.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
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