Garage Door Repair in Raleigh, NC

Wes McElveen

Pros: Knowledgeable, professional salesperson and great price Cons: None so far We needed to replace two garage doors and motors, so we sought out quotes from three very highly rated businesses, one of them being Precision Garage Door of Raleigh. Here is what I appreciated about my experience so far with this business: - Online booking - fast: On Sunday I went online and booked an appointment for Monday. At the same time, I submitted contact forms for two other businesses (with no online booking option). One called me back on Monday and booked a Tuesday appointment. The other called me back on Tuesday and booked a Wednesday appointment. One point for Precision. - Quality salesperson - Page Ellison: Page showed up at the expected time (after the company sent me a text in advance confirming he was on the way) and took the time to explain my options clearly, understand my priorities, and answer my questions knowledgeably, then made a recommendation based on all of this. Far and away a superior experience. One of the other two companies' salesperson essentially handed me a booklet and told me pick what I wanted. The other was good, but not great when compared with Page. - Great price - online deals: One of my priorities was a well-insulated door, and my research indicated that U-factor was a more relevant metric to look at than R-value (although I encourage you to do your own research). Of the three companies I received quotes from, this was the only one that had doors with U-factors as low as 0.106 or less. The others were closer to 0.2 or higher (with lower numbers being better). Aside from that, the doors quoted were comparable. Despite this, Precision's overall quote came in the lowest(!), largely due to a promotion they were running at the time that was advertised on their website. Based on this positive experience and apparent door quality, I have placed a deposit for the doors and motors, which should arrive in about a month. I'll update this review following the installation.

Amy Meadowcroft

Great experience with Precision Garage Door. The technician was efficient and provided me with transparent options. Once agreed, he did the work expediently and with care. Very pleased with the result.

Janet Jacobs

Lucas did a fantastic job of solving my garage door opener issue. He was able to give me a quote right away & install everything I needed. He was personable & professional. Great solution for my garage access problem. Thanks, Lucas!

Dennis Paren

Precision Garage Door Service answered my call quickly in the morning and they were able to fix the door springs the same afternoon. So we are glad we called Precision!

Johnny Johnson

Our garage door was at the end of life cycle, so we called Precision Garage Door Service. Our technician was right on time, & very courteous. We purchased a new door & we are happy we chose Precision Garage Door Service. Thanks Ricky for Great Customer Service!

JoAnn Burkholder

Chris Colucchi, the technician who came to my home, was excellent - professional, knowledgeable, and efficient.

Tom Howard

Always prompt and professional

Jason Lynch

Scammers. Just called and explained that I am looking for someone to replace the belt in my garage door opener (I already paid another company who diagnosed the issue but has been weeks in getting the part to repair). I ask the operator if they had the part and could repair. She kept repeating that the tech (which cost $100 to just come out) will have to look at it. Why would I pay to have someone to come look at it when I already did that, only for them to come out and conveniently let me know they don't have the part I requested to begin with? Customer service truly has gone to the wayside.

DawnMarie Smith

The selection and pricing were very reasonable. Salesman explained options and did not try to up sell. It took two follow up phone calls following initisl order but install was efficient and professional

Glenn Kamerson

Ricky Sanchez did a great job rebuilding our 20 yr old garage door. He arrived on time, had all the needed parts, explained the cost of the repairs with options and was pleasant to work with.

Volanté

My experience with Brian Morphies, was awesome! Brian was on time, professional, and went above and beyond what was required. I was in Rehab and on a home visit with my Pt and OT. Greenlight Mobility’s Katie Cox, OT, showed up to measure for my ramp. My storm door was inhibiting my wheelchair access. Brian was asked to remove the door so I could get into my Home. Without hesitation and with great care he removed the door and put it safely into my garage. He also removed the outer rims from my wheelchair. This allowed me to have better access through openings including the front door. I love my garage doors! I also am so blessed to have had Brian Morphies on my team. He contributed his skills generously, making my transition home so much easier.

Tom Ray

Ryan was very professional, courteous, and genuinely helpful.

Sandra Jameson

Very professional and explained what was happening and did a bandaid fix was. He able to get it to work so I could get my car out, but encouraged me to limit raising it as it could go wrong. Good advice.

shaida

We had a problem with our garage. We called Precision Garage Door; they sent Ricky Sanchez. He explained everything step-by-step. And he gave us multiple options. He's a really honest person, and he fixed the garage door in 45 minutes. We were very happy with the service, and we will definitely use this company and Ricky again. Thank you for the great Service and the technicians

Dennis Williams

Precision Garage Door has consistently supported us with quick service as our aging garage doors run into issues: from motor replacements to replacement springs, they’ve responded quickly (arriving within the day we call them!) and with a competitive price! We had the main door spring replaced today on one of our 2 single garage doors, and Charles McKinnon came to our house to fully assess and repair the door. He gave us options and prices for different approaches, and got us up and running immediately. Excellent service, and a very nice person on top of that!

Karen Coston

The service was great and professional. Aaron thanks for coming out quickly for the service. After which is the fault of Aaron and his service, the garage did the same and got to the point of not opening at all so has to be replaced. But the service received initially was great. Thanks much.

David Bass

Professional technician, professional service

Roger Moore

Ryan was great to work with and thoroughly skilled at his work. A pleasure to work with. Thanks!

Dean Nunnally

Great service and ability to make same day appointments. People friendly and the garage door is fixed!!!!!

Robert Lin

Precision Garage Door Service was great, quick , easy and my garage door is working so much better than my original garage door. I highly recommend them.

Julianna Frum

Scheduled a service appointment only to be told the day of the service that they made a mistake and weren’t coming at all. Meanwhile I could have scheduled with another company with enough notice, but waited to reach out when our window for service was closed. I did not rebook with this company, and went with a different company we have used in the past.

Phil Jacobus

Quick affordable service