Garage Door Repair Reviews in Raleigh (Updated July 2026)

Great experience - we needed a more quiet door opener. I called on Tuesday and they were here Wednesday afternoon (they could have come Tuesday afternoon!) - Evan was prompt, thorough, and explained all of our options. A few hours later we had 2 new beautifully quiet garage door openers. Fantastic experience all around. Thank You Evan!

- Ty Rorick

Wonderful to hear and see this, thanks so much! We truly appreciate your business, support and kind words shared here. Have a lovely week and soon to be weekend so near. Reach out for any further garage door needs, questions or concerns. Thanks!

Great service and response. Amazing same day service. Scotty was very professional and knowledgeable. He made the whole process of diagnosing my garage door opener issue and installing a new one timely and seamless.

- Bill Holt

Wonderful to hear and see this, thanks so much! We truly appreciate your business, support and kind words shared here. Have a lovely week and soon to be weekend so near. Reach out for any further garage door needs, questions or concerns. Thanks!

Unfortunately we cannot leave a positive review since we needed to cancel our service 12 hours later and were told that our deposit would be kept. The springs were claimed to be custom made (however we have since discovered that they were standard)

- Jennifer Conte

We are saddened to see this review and have shared this with our internal team. We appreciate you reaching out, please do so directly too so we can discuss this further. Thanks!

Ashley was a very patient, thorough and professional representative. Much appreciated!!!!!

- Clyde Crider

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

This experience has been well. Both scheduling and services rendered were exceptional. Lucas was extremely thorough in his assessment before beginning work. He did a great job consulting me on my options without forcing an upsell of need. I would look forward to doing business with you all and Lucas again when I am ready to fully upgrade/replace my garage door and opener.

- Jason Gordon

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

John Patton is the kind of guy you want coming to your home....the entire process went perfectly and quickly...sent a request on Sunday evening they were here by 9 AM the next morning....more money than I would have expected but I would call them again...Precision appears to be a quality organization.

- Bill Johnson

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

On a holiday weekend, I had a working garage door four hours after my initial call - at no extra charge! Quick, friendly, and extremely professional service!

- Peyton Bingham

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

We had a garage door problem that needed quick attention. I was amazed to find that I could just schedule an appointment online for a Sunday! After checking in, they came before the appointed time. Luke was friendly and professional. He fixed the door efficiently and we were back in business.

- William Shockley

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

We have used Precision Garage Door of Holly Springs several times over the years. Service is easy to schedule online.Travis arrived on time, and was very professional. He replaced our original (old) door opener with a new belt drive LiftMaster and adjusted our door without any issues. The new unit is very quiet and operates much smoother than the old one. Great work!

- Brad and Sherry Freeman

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Prompt service--we called on July 4 and a technician came out Sunday July 5 to replace the broken parts

- Howard Kastrinsky

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Today was my first experience with Precision Garage Door Service and it was excellent. I was dealing with an unreliable and outdated garage door motor which was causing significant inconvenience and major disruption with access to our garage bay. At breakfast time I made an appointment online with Precision and within three hours a garage door technician was in my driveway. Please note that this response was on Saturday July 4th and the heat index was nearly 103 degrees! Evan Kopel listened to my concerns, asked probing questions, and offered credible options to solve my nagging problem. We chose a course of action and he immediately initiated steps to address my needs. In just three hours he completed his work, educated my wife and I on use of our new equipment, and masterfully exceeded my expectations by performing high-quality work, clear communications and very professional and personable customer service. I highly recommend PGDS, and Mr. Evan Kopel, for performing garage door repairs!

- Peter Acker

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

The service from Precision Service was outstanding. Travis Boone did an excellent professional job and also is very personable. I would not hesitate at all to recommend Precision Service and Travis Boone to anyone needing work on their garage doors. Thank you!!!!

- Bill Deering

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

The best service I've seen in a long time. Booked online two days before a national holiday and the repairman arrived the next morning. Great communication. Quality parts and repair. Scotty was knowledgeable and efficient.

- Suzette Wilder

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. Have a great week!

Chris was very professional at all times. He assessed my situation. He listened to me and he came back with his suggestions and recommendations. It was a great and wonderful experience and I will share it with everyone. I know thanks again and I will be using you all in the future. Chris was one of the best.

- Conley Oates

This was a good experience. A new garage door is a significant investment, but our service person did a great job of presenting options to us and finding something that looks right and fits into our budget. He also was able to temporarily seal our garage interim to the arrival of the new door. I'll have more feedback after the installation crew comes out to install our new door.

- Kenneth Griffo

Richard did a great job servicing our door. He came the same day we booked our service. He explained how he was going to fix our issue and gave maintenance information we can do to prevent future problems.

- Jill Davis

Aeron was friendly, efficient, professional, and respectful.

- Nabil Mirah

Team member very informative, very knowledgeable, professional yet very friendly.

- Richard Strauss

Saw on tv

- Jeffery Hooper

Prompt service. Professional technician. Tidy clean up.

- kathy Macdonald

Tim came on time and courteous.

- Brijesh Patel

Scotty was fantastic. On-time, efficient and personable. Did a great job fixing our broken springs.

- Greg

Precision garage doors did a fantastic job refurbishing our garage doors. Scotty took the time to thoroughly explain what our issues were and how they could address and fix the problems. I would highly recommend Precision for all things garage doors! Jeff Altice

- jeff altice

I called for “emergency” help. Evan (who serviced our door before) came right out that morning. Not a cheap repair but had to be done. So impressed with Evan’s professional work, and he explained all the whats and whys. Excellent service. Ask for Evan if you need it!

- Nancy Kimball

Travis did an excellent job with my garage door repair. He was prompt and very courteous. I highly recommend him!

- Kelly Thompson-Brazill

Hi Kelly! Thank you for the great review and shout-out. We appreciate you taking the time to share it, provide feedback and clarity into your visit. Thanks again!

The guy who arrived didn't have the software for pricing a 20 foot door. Now almost 24 hours later I don't have a quote and no one has bothered to contact me. I think that they may have more business than they can handle.

- Richard Durrett

Hi Richard, I have shared this with our internal team here. Please reach out if you do not hear back from us as we should be reaching back out to you. Thank you and have a great day!

Service was prompt and quality of work was satisfactory but felt I overpaid. If you have the time in a non urgent situation, would definitely recommend getting other quotes from companies that don't charge a fee for estimates (and there are many). Precision currently charges $95 for the service call that is waived if you go ahead with an estimated service over $250. This puts you behind the eight ball to start if you want to go elsewhere. I gave them a try given their advertising but won't make that mistake again. I should have read their 2-3 star reviews that had other customers feeling they overpaid as well.

- RH

Hi, thank you for the kind words, feedback and rating! We appreciate you reaching out and sharing. Have a great week. Reach out for any garage door needs!

Travis called before he arrived and performed the spring replacement safely and quickly.

- John Gardiner

Hi there, thank you for the kind review, feedback and details on your visit. We appreciate you sharing with our team at Precision Garage Door Service. Have a great afternoon and reach out for any further feedback. Thanks again!

I continue to count Precision as among one of our best decisions for repair to our home. I can recommend them with no reservations.

- John Midyette

Hi there, thank you for the kind review, feedback and details on your visit. We appreciate you sharing with our team at Precision Garage Door Service. Have a great afternoon and reach out for any further feedback. Thanks again!

They have great techs Appointments are easy to make I used them for over 10 years and totally satisfied with the work There a lot of choices for garage door companies but precision is there when you need them Remember you get what you pay for So go with the smart choice precision garage door company

- Frank Sancineto

Hi! Thank you for the kind review and words. We always welcome feedback and are grateful you shared. Reach out to our Precision Garage Door Service team for any further feedback. Thanks again!