Came same day I called. Fabulous service. Tech was wonderful in explaining the problem and giving me options. He even programmed both cars to open the garage door! Would definitely use again and recommend to anyone!

- Rachel Garcia

Thank you so much for your business and the recommendation. Greg is a great employee and we are so happy he provided you with five star service. If we can assist you in the future, please don't hesitate to call us.

Awesome service

- Jill Giles

Thank you, we appreciate your business and the five star review!

Fantastic service, pricey - yes, but Happy with the overall professionalism and service.

- Gary James

Thank you for your business. We are pleased to see how satisfied you are with the service provided. If we can help in the future, please don't hesitate to call us.

Spring was broken when I went to get out this morning. My technician was out to the house and had my door fixed within 2.5 hours of my call. I highly recommend this company.

- Jeff Beeler

Thank you so much for your business and recommendation. We are happy that we could take care of your door needs so quickly. If you need help in the future, please let us know.

Recommended by previous customer. Very glad we chose them!

- John MacPherson

Thank you for selecting us to service your garage door, happy we could help. We appreciate your business and the five star review!

Extremely knowledgeable technician. Highly professional. He explained the problem well and provided me the repair options.

- Greg

Great to hear, thank you for sharing your experience. We appreciate your business and the five star review!

Andy explained every single part of the door system and what shape it was in. Then gave me 3 options and price ranges, including what could wait versus what was more urgent. He was friendly, thorough, and delightful! Thank you!

- Cindy Sink

You're welcome, we are so pleased to see you received five star service from Andy, he is a valued member of our team! We appreciate your business and if we can help in the future, please let us know.

EXCELLENT customer service from beginning to end! Quick same day service. Thank you!

- Chris

Thank you for sharing your feedback, so glad we were able to help take care of your garage door needs. We appreciate your business and the five star review!

I chose Precision when I saw their TV Commercial. I called the same day I saw their commercial and Precision sent a technician to my home that day to resolve my problem. Their customer service was outstanding and their customer representative, Scotty, was prompt, extremely courteous, LiftMaster knowledgeable and helpful in answering my questions about the system and even programmed my car system to open the garage doors. On a scale of 1-10, Precision rates a 10 without question.

- Dianelle King

Fantastic feedback, thank you for sharing! Customer satisfaction is our top goal and we love seeing how happy you are with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.

Tech did a great job

- Brad Murray

Great to hear, we appreciate your business and the five star review!

I called yesterday because our garage door was making worrisome noises and sagging. The scheduler offered an appointment the same day but I had to defer it until this morning. Andy called and offered to come early after finishing the prior job sooner than expected, which worked out well. He was very professional and courteous, did an inspection, pointed out a broken spring I had overlooked and other issues, and explained the choices available. I elected to go with every option offered, and two hours later have a well-functioning door with new springs, new rod, new drums, new bearings, new cables, new rollers, new door seal, added bracing, etc. I'm looking forward to many more years of good service from the door, and the price was fair. - A very satisfied customer

- Adam

Fantastic feedback, thank you for sharing your experience. Customer satisfaction is our main goal and we love seeing that you were so satisfied with your service from Andy. Andy is a valued employee and does great work, we are so happy he could help take care of your garage door needs. We appreciate your business and look forward to working with you again if needed.

Their service was truly excellent. Andy was not only knowledgeable and efficient, but also funny and a pleasure to talk with. He made a recommendation and explained everything to me in a very clear manner. I'm very happy with my service and would recommend Precision to anyone.

- Carolyn Russell

Awesome feedback, thank you for sharing your experience. Andy is a valued employee and does great work. We are so happy to see how satisfied you are with his work. We appreciate your business and the recommendation. If we can help in the future, please don't hesitate to call us.

Son in law couldn’t open garage door while we were out of country. Said he may have hit the # sign instead of enter Sign and wondered if he somehow changed code. I had no idea how to change code. The pad worked to close door but just would not work to open with code. Was hoping since I was a long time customer you might have suggested how to check the code or change it back if it had been changed by mistake. Technician looked at it and said the pad looked old and they wear out quickly. But the new one would work with any new motor if we needed one later. Made it sound like a better pad. I said ok to new pad and was totally surprised when the replacement was the exact same as old one and when he told me how to put in the code, he told me to do the exact thing that I told him my son in law said he had done that might have changed the code. So he up sold me to the tune of $284 when he could have simply said try this and see if it works. Give him a star for the up sale, but mark me off as a future customer and I will tell as many people about this as I possibly can. Totally feel victimized!!!!’

- Jerry Monday

Thank you so much for reaching out and we are very sorry you feel victimized. Our goal is customer satisfaction and for each customer to receive five star service, and we hate we missed the mark with you. Based on the inspection your keypad failed and the recommendation was to replace it. Some keypads we have look the same as the old one but the updated version has updated internal parts that the old one did not, which would, like the technician said, make it work with any future motors you might purchase. We do appreciate your business and hope we can work with you in the future.

Everything went smoothly. Scott solved our issue but we won’t have a final review until new doors are installed.

- Barbara Sude

Scotty is a valued employee, so glad he could fix your problem. Thank you for your business, we look forward to the final review once your doors are in.

Our garage door broke in a unique way late on a Saturday night. We called and within an hour, they arrived and 2 hours later, everything was fixed. Couldn't have asked for more.

- James Moy

James, thank you for your business and the review! Glad we could be of assistance and if you need us in the future, please give us a call.

Great customer service and prompt attention. The technician was very thorough and quick. Thank you!

- Martha Walsh

You are very welcome Martha! Glad we could take care of your door needs. We appreciate your business and the five star review. Let us know if we can assist in the future.

Quick, friendly and well executed. All good.

- Kevin Norsworthy

Thank you for the feedback, we appreciate it! We are happy to hear you had a good experience with our company. We appreciate your business and the five star review. Please let us know if we can help in the future.

Established customer - again very satisfied with replacement of opener. Mike is excellent and always request him as technician.

- Rick Kirkpatrick

Rick, Thank you for allowing us to do business with you again. We love hearing that Mike provided great service and that you were very satisfied with your experience. Please let us know if we can assist in the future.

Scotty was on time and changed the keypad quickly and he gave me some helpful information about it. Also the garage door check that was included was appreciated. Thanks again.

- Suzanne Hanson

Suzanne, Thank you for the five star review. We are happy to help anytime you need us. We appreciate your business!

Having just purchased a home, we found the 16' Garage Door was noisy,and the door opener did not have the capability to link with vehicles. I called Precision to set up service and possibly a new door/opener replacement evaluation. Technician Greg Grey visited the very next day. He was VERY thorough. He showed how when using the manual release, the door was clearly unbalanced (would immediately drop closed instead of remaining at the position set) and the 1/3 HP door opener was set to Max level 10, indicating the springs/rollers were not doing their job. He gave the quote to rebuild the door and replace the door opener with a current 1/2 HP model capable of not only linking with the vehicles but also WiFi enabled via MyQ App. I asked for a quote for a new door and Greg brought in samples of non insulated / partially insulated (core filled with Expanded Polystyrene I believe) / and fully insulated (core filled with Extruded Polystyrene which has a higher R value). As we'd just moved to the neighborhood, we wanted to ensure a new door would match those in the community for looks and style to keep within HOA guidelines. Greg was very patient in helping us through the process and we chose a new Amarr Hillcrest 3000 insulated door with an R value of around 9.05 if I remember correctly. He also installed a new Liftmaster 8355W door opener, helped program the vehicles, and walked me through how to set up the MyQ App on my iPhone 11 and test it. Greg was very thorough, extremely professional, and instilled a sense of trust in us. If you're in the market for a professional team, we'd HIGHLY recommend Precision Garage Door of the Triangle!!!

- Joe Rogers

Joe, Thank you so much for the kind words and the five star review. Greg is a valued employee and we are so happy to see that you saw that as well. We love hearing that our customers received a five star experience because we strive to provide that with each call we make. We appreciate your business, please let us know if you need us in the future. Enjoy the new door and opener!

All around great service. Quick to respond back. Technician (Mike G.) was professional and knowledgeable. And you could tell he really enjoys what he is doing.

- Raymond Condina

Raymond, We appreciate your business and the five star review. We are so pleased to hear Mike provided you with great service, he is a fantastic employee. Please let us know if we can help with any of your door needs in the future.

Outstanding service!

- Lori Jeffreys

Thank you for your business and the five star review. We love hearing that our customers received outstanding service! Please let us know if we can assist you in the future.

Scotty Johnson replaced everything but the tracks and doors on our 3 car garage yesterday. He was wonderful esp in explaining the damage to the old equipment, and how to use and maintain the new equipment. Left our house at 7:30 pm for another call. A very personable, professional hard worker. Hope I never need him again but if I do he will get my business!!!

- Dorian Gorevin

Dorian, Thank you for taking the time to leave a review. We love hearing feedback from our customers and that our employees have left such a good impression. Scotty is a great employee and we are so happy he could assist you with all of your door needs. Please call us in the future if you need anything and we will send Scotty your way!

Scottie was great. Looking forward to my new door

- Troy Andrew

Thank you for the five star review and we hope you enjoy your new door!

Great service! The technician came out same day we called and didn’t force us to buy anything. Fixed what was needed and informed us of things to keep an eye on as our garage door ages. Probably not the cheapest service but fantastic customer service - worth the price for the convenience!

- Kristina Zeidler

Thank you so much for your business, glad we could help take care of your door needs.

Andy is our “go-to” guy for all garagre door issues. He is professional, has good product knowledge and is friendly. He represents your company very well.

- Michael Greenfield

Michael, Thank you so much for the kind words about Andy, he is certainly a valued employee! We appreciate your business and the five star review!

Wow. Emailed yesterday (Sunday) morning about a non-urgent matter, wasn’t sure they’d be open the week of Christmas. Got a call to schedule within an hour (despite being a Sunday morning) and had the technician out by 8:30am the next day. Problem turned out to be bigger than expected, required a significant rebuild which was competed by 10:00am. Couldn’t have been more impressed by the professionalism, honesty and efficiency of the process.

- Josh Berkowitz

Thank you, we are glad we could help take care of your door needs and get the rebuild done for you so quickly. We appreciate your business and please call if you need us in the future.

Was unsure of how serious our stuck door problems were. Thanks for the rapid response and diagnosis. The door is now working great. We valued your local reputation and were not disappointed. Since the door is fairly old, I may have to replace it in the near future and you will at the top of my list.

- Danny LaBelle

Thank you for the feedback on your experience. We appreciate your business and look forward to working with you in the future if the need arises.

Our technician was awesome! One of the best customer service experiences I have had.

- Sean Callihan

Fantastic to hear, we appreciate your business!

Greg came out on an emergency request and fix our spring problem and thoroughly checked our entire system for any other potential problems. He was very professional and polite. If I ever have another problem in the future I will request him.

- Dawn Case

Greg is great, so glad he was able to take care of your emergency call. We appreciate your business and look forward to working with you in the future if you need anything.