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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2322 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and thorough in evaluating doors and providing estimate for replacement and replacement motor on non-operational door. Thanks so much for walking me through options.

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A Response from: Ashley Gammon, General Manager

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez survived our garage door today. He was extremely knowledgeable, professional, helpful and explained clearly what our problem was and options to fix it. I would highly recommend his service.

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A Response from: Ashley Gammon, General Manager

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean came out to our place right on time, was courteous and friendly. Analyzed the problem and gave me a breakdown of exactly what was needed and various options/prices. He proceeded immediately and cleaned up the area nicely. Everything was very professional and I was impressed at the service. Thank you!

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A Response from: Ashley Gammon, General Manager

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

Aaron Bean Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard arrive on time (on the weekend). He explained everything and any recommendations. Springs were replaced quickly and everything works great. Costs were good. Definitely will call them again when needed.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, rating and 5-star support! We are overjoyed you had a good experience with our team at Precision Garage Door Service. Please reach out for anything else with your garage door needs. Thanks again!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time and very knowledgeable. He fixed it quickly. It was great and reasonably priced. Will definitely call for any future needs.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, rating and 5-star support! We are overjoyed you had a good experience with our team at Precision Garage Door Service. Please reach out for anything else with your garage door needs. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty did a fine job of helping us select the right LiftMaster product, did a solid installation and then helped us get everything connected to our wifi and the MyQ app. Well done!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, rating and 5-star support! We are overjoyed you had a good experience with our team at Precision Garage Door Service. Please reach out for anything else with your garage door needs. Thanks again!

Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an excellent experience with this garage door service company. Scheduling the appointment through email was convenient and straightforward. Scotty arrived the very next day, fully prepared, and fixed my garage door quickly and efficiently. He was also incredibly friendly, patiently answering all my questions and happily letting me observe the repair—I always like to learn a bit about how things work. I highly recommend this company for any garage door needs!

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service and a job well done. Scotty was exceptional. I am very pleased with Precision

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron did a very good job. He was fast and efficient. He explained what are the changes and showed all the worn out parts.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Aaron Bean Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision Garage Door late on a Friday around 4 PM after my garage door stopped working. They scheduled me for the next morning with an 8AM–12PM arrival window, which I really appreciated given the short notice. The technician, Aaron Sweet, texted me ahead of time with his ETA and arrived as promised. From the start, Aaron was personable, professional, and honest. He walked me through several repair options, clearly explaining the pros and cons of each without any pressure. I had done some research beforehand, and nothing Aaron shared felt surprising or misleading — it actually confirmed that I was getting accurate information. As someone who enjoys DIY projects, I really appreciated that Aaron was completely comfortable with me observing his work and asking questions along the way. He explained each step in a way that made sense, and I came away feeling confident that I could handle some of this on my own in the future if needed. Aaron’s proficiency and skill were obvious — he clearly knows what he’s doing. If the rest of the team at Precision Garage Door is operating at Aaron’s level or higher, then this company is absolutely worth recommending. I highly recommend Precision Garage Door, and especially Aaron Sweet, for quality service, professionalism, and an overall outstanding customer experience.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Services has been our go to for services for many years allowing us to prolong the longevity of our equipment and save money, last visit was by Scotty Johnson, Master Technician, very knowledgeable, fair and trustworthy

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez was extremely professional and courteous.

-

A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The best service call ever, I was one hundred percent satisfied with the technician. Thank you very much.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with technician Ricky Sanchez. He identified the problems/issues with my garage doors, succinctly laid out my options and the cost for each one, and then performed the service we agreed on in a timely and professional manner. He also was very pleasant to deal with.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very efficient, very friendly and expert mechanic. Repair was done in less than 30 minutes.

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A Response from: Ashley Gammon, General Manager

Wonderful review! Thanks for reaching out. We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Garrett Yeager Service Provided:
Garage Door Repair

Product:
Springs

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always great service and technicians. Andy was great Thanks Andy

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called and scheduled same day service for a broken spring. Aaron Was dispatched and kept me informed as to his arrival. Completed the inspection, presented the options and completed the work just over an hour. Absolutely great customer service, Aaron was very knowledgeable, personable and efficient. Highly recommend.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Aaron Bean Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech Andy showed up exactly when he said he would. He diagnosed the problem quickly and had solutions. The work was completed in less time than estimated and the results over expectations. Andy had great advice on future upgrades I may make. Great overall experience. I would highly recommend Precision and Andy.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim McGraw showed up on time and was very professional. I stated my concerns and he walked around the garage door listening for the issues I explained. He stated he could do the work I was wanting but explained to me that the door I had would never be quiet. His integrity was above approach. The service industry needs more Tims. He could have told me anything he wanted and I wouldn’t know any better but he didn’t. Precision Door remains my go to for any garage door concerns. Thank you for sending Tim.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Service always exceeds my expectations with prompt, through and professional service!

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Aaron Bean Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician-John Patton-sent to my home this morning exhibited consummate professionalism! Extremely prompt, efficient, and polite! Precision Garage Door Service continues to show evidence of embracing all efforts to achieve the highest quality of SERVICE that is achievable! They have never disappointed nor provided me less than anything other than exceptional customer service and detailed garage work.

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John Patton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was very professional. Studied my garage door, came up with a plan that could/would work, presented and explained everything to me and I decided to go ahead with his recommendations. Important to me "a quiet garage door" mission accomplished.

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Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, efficient, friendly and thorough. Problem solved quickly and professionally.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome job. On time and great job with the repairs I needed. Excellent experience

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Aaron Bean Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service provided today by Precision Garage Door Service. The technician (Scotty Johnson) was very clear and thorough with his explanation. He answered all my questions and took his time. I am very pleased with their service.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend these folks! I was able to book an appointment immediately and for the first time in my life the technician arrived 30 minutes BEFORE the scheduled time window! Ricky Sanchez was very knowlegable and explained all my options then was able to complete the motor replacement in less than an hour because he had all the parts necessary on his truck. He was super friendly and courteous and I will recommend him to any of my neighbors who might need garage door service.

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Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician Chris performed a inspection on the garage door found issues and recommended different options to correct the issues found. We agreed on a solution and Chris made the repairs needed. During his time here Chris was courteous in his dealing with me and handled himself in a knowledgeable and professional manner. I highly recommend this company for any garage door issues. M.L. Perry

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Chris Colucci Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did a great job and came very quickly which I really appreciate. The reason I gave only 3 stars was that the price seemed very high for what was done. When I called, they told me it would be a $95 diagnostic fee and if they had to do work, that fee would go toward the cost of the work done. The diagnostic feel included an inspection of our doors. I was fine with that. Turns out they only apply the service fee if the cost of the work is $250 or more. So it was $95 for the call plus $150 which is the minimum for any work done. They may have said that and I just missed it but either way, that seemed very high. I would have expected the $95 plus the difference between the $150 and would have been pleased. As it was, I felt a little bit deceived and taken advantage of. I would use them again as they do provide good service but would be more selective in what I use them for.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Evan Kopel is a really knowledgeable and very courteous technician! Thank you for having him come to service my garage door

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Evan Kopel Service Provided:
Garage Door Opener Repair

Technician: Evan Kopel
1 2 3 4 5
Date: 12/13/2025
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson was our technician. He was very professional & informative. I would recommend him. Thanks

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
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