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Read what people are saying
about Precision Garage Door

Precision Garage Door of The Triangle
has received 907 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

They stood behind their Warrenty and made necessary repairs in a timely manner.

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Service Provided:
Garage Door Repair

Review:

Fantastic service from Precision Door as usual! Thank you also for the same day service!

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Service Provided:
Garage Door Repair

Review:

Greg was great. Convinced me getting a new complete door was the right option for us without any hassle.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I am absolutely impressed with the quick response of Precision. Brandon was very patience with me as I asked a thousand questions about the service that was needed to get my garage door back working properly. Brandon was definitely the answer to my prayers today! #pleasedcustomer

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick and professional friendly services.

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Andy Maynard Service Provided:
Garage Door Repair

Product:
Cables

Technician: Andy Maynard
Review:

Outstanding service! Quick, efficient, polite, knowledgeable

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Andy Maynard Service Provided:
Garage Door Repair

Product:
Opener

Technician: Andy Maynard
Review:

Did an awesome job

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Service Provided:
Install Garage Doors

Review:

Evan did a great job fixing the garage door!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 05/27/2023
Install Garage Doors
,
Review:

Craftmanship was excellent. Work was done in a timely manner. The technician was knowledgeable and extremely courteous. Would recommend your company to anyone. I'm very pleased with the outcome.

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Andrew Bentley Service Provided:
Install Garage Doors

Door Installer: Andrew Bentley
Review:

Great response and service.

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Service Provided:
Garage Door Repair

Review:

We are thrilled with our new garage door opener! Brandon Mills was our technician and he was polite, knowledgeable, and great to work with. He was very patient when showing us how everything worked and was very thorough when giving us all of our options in choosing a new system. Thank you Brandon and Precision Door of Holly Springs!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I highly recommend this company! They are extremely professional and very proficient. The men that came to work on the garage door and motor were Ted and Josh and they were FANTASTIC! Our garage door and motor needed to be replaced and the new door and motor weren’t going to be delivered until next month but everything arrived quicker than the estimated time frame by several weeks! We are very satisfied with the company and how the entire process went.

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Service Provided:
Install Garage Doors

Review:

Jaxon and Johnathan did a great job installing our new garage door. They arrived promptly and worked quickly to get the job done in a timely manner. Jaxon answered all our questions about the new equipment installed and was happy to show us how some of the equipment worked. We were very pleased with the over-all experience and especially the timely response from customer service when ever we called with questions or concerns. We would certainly recommend Precision to others for garage door needs.

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Jaxon Fisher Service Provided:
Install Garage Doors

Door Installer: Jaxon Fisher
Review:

Jon was prompt, friendly and did a great job diagnosing our issue quickly!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I was very pleased with the service repair on my garage door. The service technician was very professional and polite. I highly recommend this company

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Service Provided:
Garage Door Repair

Review:

Andy Maynard was the technician that serviced my garage door. Not only was Mr. Maynard courteous, professional and prompt, but he answered any questions or concerns I had. Highly recommend.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Review:

Fast Service.

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Service Provided:
Garage Door Repair

Review:

The service was great. In less than 24 hours of my call to précision they had replaced my motor and rail. Tim McRae was very knowledgeable of the system and explained everything he did to me. Thank you for your great service.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Please give me a call at your earliest convenience, thanks Brian Queen

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A Response from: Tim Yeager

A call was returned within 3 hours of the initial phone request made prior to this review. Issues were addressed by the location manager. Thank you for your business and please let us know if we can assist you with anything else.

Service Provided:
Garage Door Repair

Review:

Excellent service from initial phone call to the tech finishing all required repairs to complete the job! Quick and easy ….. courteous and knowledgeable people ….. a seamless experience happening the way it should ….. 5 STARS for Precision!

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Jaxon & Johnathan were the best! Great work and very friendly. The job was done and area cleaned up quickly! Enjoyed their “visit”!

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Jaxon Fisher Service Provided:
Install Garage Doors

Door Installer: Jaxon Fisher
Review:

Exceptional sales and installation of our garage door from beginning to end! What a satisfying experience with a team of professionals! Highly recommended!

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Service Provided:
Install Garage Doors

Review:

Great Job…..nice guy…

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I think i passed because the technician first said there is nothing he could do in the moment. He offered me a package of $1100 to which i said i would think about it and then he asked me if price was my concern. I said yes. He went back to his car and after a few minutes he came back with a proposal to do another tuning to the trolley and reprogramming the door. He quoted $150 for just that. I told him that I don’t want to move forward. He used a green can of lubricant which said do not use on garage tracks but he did use it on the tracks. The only reason i found out about this fine print because i took a picture of the container. I am sorry but I can’t recommend to anyone.

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A Response from: Tim Yeager

Hello Mr. Patel, we appreciate you taking the time to write a review concerning your experience, but we feel we must clarify a few items. You asked us to come out and address some loud noises your door was making and take a look at it to see what it would take to fix it. You have a heavy and out of balance door, and you have what is called a TMS tube which everything is built onto an assembly which is commonly used in new construction builds (springs, tube, cable drums are all built into this one assembly), therefore the only thing we can offer is to do a total rebuild as the tms system does not have replaceable individual parts like the system we would of installed for you. Also the parts we use are long life/high cycle and are designed to last 3 or 4 times as long as the standard builder grade parts that come with the manufacturer's doors. Your other issue you have is your garage door opener. The limits are set to start/stop at a certain point and they are going beyond those points causing the opener rail to push or pull on the door too far in the open and closed position which can damage door panels, the opener rail, and the chain to slack on the rail. The $150 quote was to reset all the settings in hopes that would fix it, lube, and do maintenance on the opener in an attempt to keep you from needing to replace it down the road and get it working properly for the time being. Regarding the lube, he did spray down all your parts including the rollers since they do not have a sealed bearing assembly. He sprayed the back of the rollers and not the entire track, but despite what the can of spray says, there is no harm in lube ending up on the track where the rollers travel. Please feel free to reach out should you have any other questions or need us in the future.

Service Provided:
Garage Door Repair

Review:

Our installer was quite knowledgeable and personable. He finished the job in record time and talked to us about the mechanics of the garage door. He made it very interesting and we could tell that he loves his work.

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Great service! Fast and very professional

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Great experience. Scott was very patient and knowledgeable. Appreciate coming out on a Saturday and replacing door. Would recommend. Scott and Precision Door for new and repair of garage door operators. *****

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
Review:

Scotty converted my springs to a stronger and more modern system. He was extremely knowledgeable, professional, and very cordial. He is a real asset to your company.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Richard did an excellent job and would recommend to everyone in my Hawthorne neighborhood. Employers need more tradesmen like Richard. Thanks Sean

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Liked working with Precision. My interactions over the phone and face to face were pleasant and professional. My garage door issue was diagnosed, explained and successfully addressed.

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Service Provided:
Garage Door Repair

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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587