Garage Door Repair in Raleigh, NC

Ira Weiss

I had a broken spring on my door opener. I contacted with them to fix this. From prior experiences I knew the cost to replace 2 springs should be between $400-500. The tech came in and immediately started examining the door. Then he spent the better part of 10 minutes playing with his iPad. Finally he came back with 3 choices; good, better, best. He started with best greater then $2100. Next was better around $1300 and finally good around $800. I told him I did not want to be upsold and when I could not get him to focus on the springs I asked him to leave. Later today another company came and replaced the springs for $500 If you enjoy being upsold this is the company you should use. I will never call them again

Chris Reilly

Chris was prompt, knowledgeable, professional and kind. He gave us several options for repairing our door and laid everything out without trying to upsell us. Will be calling again.

Jeffrey Cawley

Scott did an excellent job fixing the issue and completing the maintenance steps. He was on time, cleaned up and knew exactly what he was doing! Would definitely recommend Precision !

Emory Miller

We had a smooth, quick, and positive experience with Precision Garage Door. They offered an excellent price, communicated clearly and quickly, completed the job without issue. Hopefully we won't need another garage door, but if we do we'll use them again.

Alan Piercy

Fantastic customer service and phenomenal product!

Michael Shevchuk

Tech arrived at the scheduled time. Advised me of what was needed and what was not needed in repairs. He advised me from start to finish. Excellent service and experience.

Roger Moore

Ryan was great to work with and thoroughly skilled at his work. A pleasure to work with. Thanks!

Jerry Alien

Great job very satisfied

Clayton Murphy

We have used Precision Garage Door Service for many years and they are consistently outstanding, 5 stars! Our technician, Charles, was extremely knowledgeable, friendly & neat. He thoroughly explained the new system & demonstrated its operation to us. We’re calling Charles with Precision for further garage door needs.

G H

Precision's technician did a very thorough job assessing our repair and maintenance needs, not only for the door with the faulty opener, but for all our garage doors. The sales pitch for the garage door opener included several alternatives, all of which were thoroughly explained and contrasted. While ultimately we didn't reach a mutually agreeable price for the garage door opener we needed the technician and the service were outstanding.

thaddeus jones

Technician Ryan was freaking outstanding. He explained his plan of action and then executed seamlessly. He broke things down to where a novice like myself understood. Ryan represented Precision with great professionalism

Gene Annunziata

They were quick to get to us and did a great job.

william hunter

Scotty Johnson is a professional in all respects! He is well prepared and does an extremely good review of all options regarding my ancient garage doors. He is an asset to Precision Garage Doors!

Greg Moon

Scotty came out and gave me clear instructions on what i needed to do. Installation by Jaxon was top notch. Overall, it was a very easy experience and aligned well with other prices i received.

Wes McElveen

Pros: Knowledgeable, professional salesperson and great price Cons: None so far We needed to replace two garage doors and motors, so we sought out quotes from three very highly rated businesses, one of them being Precision Garage Door of Raleigh. Here is what I appreciated about my experience so far with this business: - Online booking - fast: On Sunday I went online and booked an appointment for Monday. At the same time, I submitted contact forms for two other businesses (with no online booking option). One called me back on Monday and booked a Tuesday appointment. The other called me back on Tuesday and booked a Wednesday appointment. One point for Precision. - Quality salesperson - Page Ellison: Page showed up at the expected time (after the company sent me a text in advance confirming he was on the way) and took the time to explain my options clearly, understand my priorities, and answer my questions knowledgeably, then made a recommendation based on all of this. Far and away a superior experience. One of the other two companies' salesperson essentially handed me a booklet and told me pick what I wanted. The other was good, but not great when compared with Page. - Great price - online deals: One of my priorities was a well-insulated door, and my research indicated that U-factor was a more relevant metric to look at than R-value (although I encourage you to do your own research). Of the three companies I received quotes from, this was the only one that had doors with U-factors as low as 0.106 or less. The others were closer to 0.2 or higher (with lower numbers being better). Aside from that, the doors quoted were comparable. Despite this, Precision's overall quote came in the lowest(!), largely due to a promotion they were running at the time that was advertised on their website. Based on this positive experience and apparent door quality, I have placed a deposit for the doors and motors, which should arrive in about a month. I'll update this review following the installation.

Amy Meadowcroft

Great experience with Precision Garage Door. The technician was efficient and provided me with transparent options. Once agreed, he did the work expediently and with care. Very pleased with the result.

Janet Jacobs

Lucas did a fantastic job of solving my garage door opener issue. He was able to give me a quote right away & install everything I needed. He was personable & professional. Great solution for my garage access problem. Thanks, Lucas!

Dennis Paren

Precision Garage Door Service answered my call quickly in the morning and they were able to fix the door springs the same afternoon. So we are glad we called Precision!

Johnny Johnson

Our garage door was at the end of life cycle, so we called Precision Garage Door Service. Our technician was right on time, & very courteous. We purchased a new door & we are happy we chose Precision Garage Door Service. Thanks Ricky for Great Customer Service!

JoAnn Burkholder

Chris Colucchi, the technician who came to my home, was excellent - professional, knowledgeable, and efficient.

Tom Howard

Always prompt and professional

Jason Lynch

Scammers. Just called and explained that I am looking for someone to replace the belt in my garage door opener (I already paid another company who diagnosed the issue but has been weeks in getting the part to repair). I ask the operator if they had the part and could repair. She kept repeating that the tech (which cost $100 to just come out) will have to look at it. Why would I pay to have someone to come look at it when I already did that, only for them to come out and conveniently let me know they don't have the part I requested to begin with? Customer service truly has gone to the wayside.

DawnMarie Smith

The selection and pricing were very reasonable. Salesman explained options and did not try to up sell. It took two follow up phone calls following initisl order but install was efficient and professional

Glenn Kamerson

Ricky Sanchez did a great job rebuilding our 20 yr old garage door. He arrived on time, had all the needed parts, explained the cost of the repairs with options and was pleasant to work with.

Volanté

My experience with Brian Morphies, was awesome! Brian was on time, professional, and went above and beyond what was required. I was in Rehab and on a home visit with my Pt and OT. Greenlight Mobility’s Katie Cox, OT, showed up to measure for my ramp. My storm door was inhibiting my wheelchair access. Brian was asked to remove the door so I could get into my Home. Without hesitation and with great care he removed the door and put it safely into my garage. He also removed the outer rims from my wheelchair. This allowed me to have better access through openings including the front door. I love my garage doors! I also am so blessed to have had Brian Morphies on my team. He contributed his skills generously, making my transition home so much easier.

Tom Ray

Ryan was very professional, courteous, and genuinely helpful.