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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 1828 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John arrived in his timeframe..he was efficient, helpful, provided great explanations and was very pleasant! Will use again!

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John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was very personable, professional, and efficient during my service call. He diagnosed the issue quickly and it was resolved within an hour. Excellent Service!

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A Response from: Ashley Gammon, General Manager

Thank you so much for the wonderful review! We appreciate your kind words, thoughtful feedback and further insight into your visit. Have a lovely day and rest of your week!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the technician as well as the work done on the garage door. Thanks for being so prompt after I called about the broken door. Five star rating.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door provided excellent communication throughout the process. Was very happy that Precision Door could have someone out the same day to fix the problem. I was contacted prior to the visit by the technician, Aaron, (who provided a nice profile so that I would recognize him as he came on our property). Aaron reviewed the situation and provided multiple quotes for solutions to the issue. We selected the solution and he installed the new unit. He thoroughly tested the unit, remotes and keypad to insured complete satisfaction of the installation. We really appreciate his attention to detail throughout the process and explaining in detail what the solution would be and how it would resolve the issue. Overall, it was an excellent experience and met our expectations.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would have given Precision five stars but I felt like I was oversold on services I didn't need. I'm too nice, a sucker even, and don't push back when I need to. I was having some noise coming from my garage door and all it needed was a new bracket ($35). I was informed by the technician that I needed a new weather seal ($255) and talked into a "tune up" ($150). The prices "may" be fair but I didn't really need either. I know they train their guys to oversell stuff but don't be greedy and go overboard. I would recommend Precision to my friends and family. They have high quality materials and knowledgeable service technicians. But I would be sure to tell them to watch what they try to sell you.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty and Harold were very professional and did great work. Very pleased with the service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Page was awesome. He examined our situation and after checking with us gave us is recommendation. He was very informative and explained all options. He was particularly kind and courteous to my wife

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Page Ellison Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: Page Ellison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scottie and Harold did a great job. Much quieter doors now.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service and technicians, highly recommend.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great! Knowledgable and fast! 10 out of 10!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience! Called Tue afternoon, Tim shows up at 8am the next morning to replace our 27-year-old, dried-out, brittle garage door bottom seal that was missing a 2-foot section that had cracked & broke off, leaving an opening for critters. The old seal didn't cooperate with the extraction, but Tim was able to promptly remove it, then installed a new retaining rail and bottom seal (new seal would not fit in the old retainer), all in less than an hour. We now have a completely sealed the garage door again. Yay, no more mice & snakes in the garage :-).

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great. Friendly and professional. He does care about the customer.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, efficient service!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron S is that guy!!! I used Precision for a repair about a year ago. Yesterday, the bracket for the arm to raise the door broke off. Today Aaron quickly assessed the situation and told me what he was going to do in detail. He installed a stronger bracket but here's where the great service part came in... He checked the work done last year and determined the spring being used was not the correct one. He fixed the original issue I called for and then replaced the spring above the door. He apologized and explained since we were still under warranty on the prior repair that there would be no charge...he was in and out in about 30-45 minutes. He lubed the hinges, reinspected his work, and gave me some maintenance pointers. He was kind and knowledgeable. Precision has a repeat customer for sure. He could have upcharged me or left the bad spring cause it wasn't his problem...but he was honest and took care if the issue(s). Honesty and respect still exist. Thanks Aaron and Precision.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was friendly, professional and knowledgeable. He gave me my different options and fixed my door quickly and the price is about what I would expect. I would definitely hire him again!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would not recommend this company to my worst enemy. Very dishonest. Tried to charge me over $2k to replace springs on my double size garage door. Another company charged me just a fraction of that. Also, they try to box you in by charging $99 (non-refundable) just to show up, and charge you an additional 3% if you pay with credit card. They may delete this review from their website. If not, please beware and shop around instead

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was a huge help. Super efficient and professional. Looking forward to working with him again in the future!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wish all repair people were as, prompt, courteous and knowledgeable as Richard Sanchez who serviced our garage doors yesterday. He identified the problem and fix immediately and also suggested (but didn’t push) other upgrades I might consider. Definitely recommend this company - Mary Kuhn

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Opener Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John arrived promptly at agreed time and quickly diagnosed the issue. He presented us with several service options with prices. He made the repairs quickly and efficiently. Would do business with again.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My new Haas garage door, LiftMaster belt drive opener and exterior keypad were installed today and I couldn't be happier. From start to finish, my Precision Garage Door of Raleigh experience was first rate! Sales John Lefevre explained exactly what would be done and office coordinator Kayla Paschal kept me informed all along the way. Installers Jaxon Fisher and Connor Fisher were pleasant, professional and efficient. They answered all of my questions, finished the installation in just over 2 hours, and left the site clean as a whistle. Kudos to the entire team!

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A Response from: Ashley Gammon, General Manager

Hi there! WOW, thank you so much for your kind words and shout-out on our whole team! We appreciate your support and details on your visit. Thanks again! Have a lovely weekend.

John Lefevre Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called around 2pm and they were out and job completed by 4pm. Chris was very professional and efficient.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you so much for your kind words and shout-out on Chris! We appreciate your support and business. Thanks again! Have a lovely weekend.

Chris Colucci Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great. He explained the problem that I had with my garage. He was able to give me different solutions. Thank you Andy for being informative and fixing my garage

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A Response from: Ashley Gammon, General Manager

Hi! We appreciate your business and support. Thank you for sharing with our crew at Precision Garage Door Service. Feel free to share more on here or directly with our team. Have a great weekend!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job, very knowledgeable and helpful tech

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful rating! Your feedback and insight mean a lot to our crew at Precision Garage Door Service so feel free to share more details on your visit and experience. Thanks for supporting our team and our business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was very knowledgable, worked efficiently, and provided great service for our garage doors.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful rating! Your feedback and insight mean a lot to our crew at Precision Garage Door Service so feel free to share more details on your visit and experience. Thanks for supporting our team and our business!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Page seems very knowledgeable and very nice

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful rating! Your feedback and insight mean a lot to our crew at Precision Garage Door Service so feel free to share more details on your visit and experience. Thanks for supporting our team and our business!

Page Ellison Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: Page Ellison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Richard Sanchez was very professional and identified a safety issue where a supporting brace had pulled away from the wall which could have caused significant damage. The reason for the call was to replace the rubber seal on the bottom of the door. He inspected the other parts of the door where he found the above issue. He explained the work that was required and completed everything in a timely fashion.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

VERY IMPRESSED with the knowledge, experience, and overall ease of working with Scotty, the tech who serviced our garage doors at our new home. Precision installed 2 brand new garage doors at our previous home, seamlessly. I highly recommend Precision Garage Doors for service and/or installations.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out. We appreciate your business and support! Have a great day!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was exactly on time at 8 am. He was absolutely knowledgeable about all things with garage doors. He did a great job with his repair, maintenance and tune-up. I will definitely ask for Richard when I decide to upgrade my lifters and springs.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg was punctual and hard working while replacing my garage door opener. Thank you for the quick response to my call and needs. Bill

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Greg Gray Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim McRae was on time, professional and very personable. A pleasure

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Tim McRae Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Tim McRae
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