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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2254 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garrett was terrific. He immediately identified the issue and because it was a very simple fix and possibly related to an installation by Precision, he didn't even charge me for the visit. Will definitely be calling Precision the next time I need help with my door.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Garrett Yeager Service Provided:
Garage Door Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician, Ricky Sanchez, did a really good job. The existing unit was about 20 years old (install by you all) so without parts available the only choice was to replace the entire unit... such is life sometimes. Slight difference in the unit installed compared to the existing one yet nothing to be upset or concerned about.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the great review and shout-out on your visit with our Precision Garage Door Service team. We appreciate you taking the time to share and provide feedback. We love to hear this and are here for any of your garage door needs! Thanks again!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Ricky Sanchez and he did a very thorough job of explaining how he was going to replace my broken spring, how I could upgrade my current garage door system (with pricing) and how to perform maintenance on my existing setup.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson did a great job. He explained everything and was very knowledgeable and efficient.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez was the service tech that came out and installed a new door opener along with other ancillary parts for our small door (8' x 8') (see Invoice 964949008). He explained what he was doing and why in a coherent manner and we are happy with his work.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was prompt and extremely capable. I had purchased a new car and had several people try to connect the car's home link to the garage. John was able to do that and then checked my door for cracks and showed me some routine maintenance I could do myself.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

John Patton Service Provided:
Garage Door Opener Install

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron went above and beyond to ensure my garage door was working properly and that he explained everything thoroughly so that I could make an informed decision moving forward. He was prompt, professional, polite, and respectful in every way possible.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

Aaron Bean Service Provided:
Garage Door Repair

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was knowledgeable, understood the situation, and advised us accordingly. Could not ask for better!

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

Garrett Yeager Service Provided:
Garage Door Opener Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was first impressed by your ratings so I gave you a call and within 15 minutes. I had a scheduled appointment for your technician to come out for an estimate. Two hours later, he was here, he was very pleasant, very professional, and very knowledgeable. He took all the measurements we discussed my plan and he said he would get an estimate back to me probably by this afternoon. I look forward to the next step. Have not had any actual work performed as of now.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

John Lefevre Service Provided:
Install Garage Doors

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did a great job & was very nice & helpful! We would give him a 10 if we could! Thx again Andy & Precision!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service, recommdations and outcome. Aaron was excellent and knowledgeable.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Aaron Sweet Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very happy with the work Precision Garage Door Service did for me. They were very helpful and professional. Would definitely recommend them.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed a repair on one of my garage doors, and Senior Technician Andy Maynard was extremely helpful. He clearly explained what was needed and provided honest, professional advice throughout the process. Excellent service and communication — highly recommended! Thank you Andy!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky called and came at time quoted. Listened to us what happened, showed us the problem. Quoted two options, had the door working in approximately 1 hour. Very professional and showed what he did.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was great, quick and efficient. Very knowledgeable and good to work with. Would certainly use this company again.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I phoned in the morning, had a appointment for 4 hours later.Scotty Johnson arrived and was fast and great to work with.Would highly recommend this Company and Scotty!

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door broke on a Sunday, and I was relieved to find that I could book an appointment online with Precision Garage Door Service for the very next day. The scheduling process was smooth, and I appreciated receiving a text message with my technician’s name and photo—this made me feel confident and prepared for the visit. Greg, my technician, arrived promptly and was incredibly professional. He took the time to explain why the damage had occurred and walked me through the necessary repairs. He also pointed out a few other components that weren’t functioning optimally and gave me the option to replace them. I was impressed that he was able to complete all the agreed-upon repairs on the spot—thanks to Precision’s well-stocked service trucks. Overall, the experience was seamless and reassuring. I highly recommend Precision Garage Door Service for anyone needing prompt, knowledgeable, and courteous garage door repair.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez finally addressed all the issues plaguing our garage door. He was thoughtful and thorough with his assessment. His work is well- done and allows the customer to feel very reassured.

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Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision several times before and have always been satisfied. I called Sunday to set up a time for someone to come out. I was told Monday between 10-2. I called back Monday at 2:10 and was told I wasn't on the schedule. I think the girl working Sunday forgot to put it in the schedule, she repeated address, phone number , email and time. I waited all that time when I had other things I could have done. Aaron was fantastic and very polite. If needed I will use Precision again.

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Aaron Bean Service Provided:
Garage Door Opener Repair

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very impressed with the customer service. Evan Kopel arrived the day after our call. He is very impressive, personable & knowledgeable. We had expected we would need a new garage door since the door was installed when the house was built in 2000. Evan inspected the door/mechanism and offered us 3 choices to repair the door. He did the work we approved, quickly & efficiently. The door now operates like a new door, no more clunking! Thanks to Evan and the folks at Precision for their prompt and efficient service. Special thanks to Evan!

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A Response from: Ashley Gammon, General Manager

Hey, thank you for the kind words, feedback and insight. We appreciate always hearing from our customers at Precision Garage Door Service. Have a lovely day and reach out if you have any further concerns or questions!

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was able to arrive ahead of the scheduled time, which was appreciated. He called to let me know. Aaron was professional, explained options I had to resolve my issue and efficiently took care of my problem. Aaron was a good communicator and a pleasure to work with. I would recommend Precision without hesitation.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, efficient, courteous reasonably priced and fair. Came out on a cold Saturday morning and made repairs in short order. Shoutout to technician Tim McCrae. Randy Bishop

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a pleasure having Ricky Sanchez come to our house and work on our garage door which needed new springs. He didn't pressure us into purchasing other items. We discussed that we've been in the house for 9 years and decided to have a tune up and lubricate the door. He explained what he was doing and why. Ricky was definitely very courteous and professional along with being very personable. We are very grateful that we choose Precision Garage Door Service!!

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A Response from: Ashley Gammon, General Manager

Hey, thank you for the kind words, feedback and insight. We appreciate always hearing from our customers at Precision Garage Door Service. Have a lovely day and reach out if you have any further concerns or questions!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first experience with Precision for servicing my garage door, and I felt confident making the decision. Andy Maynard arrived and quickly put any concerns about cost to rest with his professionalism. He conducted a thorough assessment of the issues and provided a fair and clear quote. After completing the service, Andy explained the work he had done, and I’m happy to report that my garage door operates better than ever. Working with Precision and Andy was not just a good choice; it was an outstanding experience!

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called for service in the afternoon and they were here promptly the next morning. Service Tech Tim Mcrae was awesome. Very professional, did a great and thorough job. Explained everything he was doing and took the time to show me the parts that were bad and why they were bad. I am a do it yourselfer and didn't want to mess with door springs. Tim took some extra time and gave me a lot of tips on garage door maintenance and things to look for. Excellent experience.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Tim McRae Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good service!

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

John Patton Service Provided:
Broken Garage Door Spring Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Have used many times. Always good technicians and always on time.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my garage door wouldn't close all the way, and I tried but couldn't fix it, I googled garage repair in Raleigh and chose Precision from the website. Called and explained the problem, and was scheduled for a technician to come out later that day, which was a pleasant surprise. The technician, John Patton, called shortly after and was nearby some came over sooner than I could have hoped. He diagnosed and fixed the problem quickly - roller was coming off the tracks. Before leaving he provided an estimate to replace the garage door. The charge for repair was very fair. It was great meeting John, and I would recommend your company highly.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company's representative, Richard, evaluated the noisy garage door situation that my tenant was complaining to me about and was able to fix it as good as new by changing out the springs and various other long overdue maintenance. This is a high end very expensive garage door that we did not want to replace and he was able to save it so we had an excellent service experience that was well explained along the way and it was done in a timely and efficient manner would use them again 100%

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to get an appointment the next day after calling. Technician Ricky Sanchez was very professional and explained everything that was being done. Highly recommend this company for your overhead door maintenance and repairs.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
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