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about Precision Garage Door
Precision Garage Door of Raleighhas received 2281 reviews, averaging 4.90 Stars:
Wake Forest, NC
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Raleigh, NC
Great service very responsive and professional. Garrett was awesome and did great work
- Ali Abdulameer
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Durham, NC
The technician was thorough in replacing our broken garage door spring, replacing plastic rollers with metal, and lubricating the hinges in the door, as well as providing helpful maintenance tips, and we would recommend the pros at Precision Garage Door Service highly.
- David Holmes
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Cary, NC
Excellent service. Answered all my questions and gave service options for problem. Would highly recommend.
- Bethany Hagan
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Garner, NC
I appreciate how you handled a situation with my door. You properly took care of issues. You were professional and went above my expectations. Highly recommend your company and how quick you were to response.
- Rebecca Sanders
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Durham, NC
Precision installed our garage door 12 years ago and we have been pleased with your service. Precision met our expectations. Repairs were made quickly and the various options were explained to us. The charge was reasonable and John was very courteous and professional. Thomas & Anne
- thomas ringer
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
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Technician: John Patton
Apex, NC
Prompt, professional service. Thank you
- Brent W
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Cary, NC
John Patton is a Rock Star. Very professional and explained everything in detail. Very pleased with the special attention he gave to me during the service call. Love working with Precision.
- Larry Conner
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Morrisville, NC
Truly thankful for timely service provided Technician Mr Evan Kopel was so polite and reassuring Thanks again for the awesome workmanship
- Sireeny Bommu
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Chapel Hill, NC
Problem solved. Very professional and helpful.
- Robert Bassett
Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Holly Springs, NC
Precision Garage Door Service is fantastic! Our garage door opener died due to some electrical malfunction. I made an appointment with Precision and was able to get a replacement opener installed the same day. Evan, the technician, was both super friendly and knowledgeable. He showed me exactly what broke and, after the installation, he walked me through the process of reprogramming all of the remotes and keypad. Whenever we need anymore work done on the garage door, I will absolutely be calling Precision.
- David Moore
Youngsville, NC
My garage door got stuck this morning, Garrett was here this afternoon. He found where a roller got stuck, fixed it in 15-20 minutes.couldn’t be happier with the response and service
- John Beer
Wake Forest, NC
Your technician arrived on time and spoke with me regarding my problem with the garage door. John was very professional and explained to me in detail what the problem was and the repair needed. He worked very efficiently and kept me advised with his progress as he was working on the door. I am very happy with his work and appreciate the advice he provided. Thank you for a job well done!
- Mrs. P. Wunschel
Wake Forest, NC
Evan has been to our home before to take care of a different problem with our garage door. He is always on time and very friendly and knowledgeable. He again, took care of the problem we had very efficiently.
- Kathy Trunzo
Raleigh, NC
Dear Greg and the entire Precision Garage Door team, I can’t thank you enough for rescuing me when my garage door suddenly failed and left our cars trapped inside. I called five other companies – no one could come out on an emergency basis, some weren’t even answering the phone. Precision not only took my call seriously, you squeezed me in the same day and sent Greg – and that made all the difference. Greg, you were an absolute pleasure from the moment you arrived. You listened patiently, asked the right questions, and within minutes had pinpointed the broken springs as the root cause. Your calm, compassionate, and genuinely friendly demeanor turned what had been a very stressful situation into something completely manageable. You worked quickly, cleanly, and decisively – replacing both springs, balancing the door, and fine-tuning everything until it operated more quietly and smoothly than it has in years. Precision and Greg didn’t just fix my garage door; you restored my peace of mind on a day when I really needed it. You’ve earned a customer for life, and I will enthusiastically recommend you (and specifically Greg!) to family, friends, and anyone who will listen. Thank you for going above and beyond when no one else would. With deepest gratitude
- Vincent Smith
Wake Forest, NC
Problem solved and very prompt service!
- Dianne Jordan
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Raleigh, NC
I have used this company several times in the last 2+ years. They are always super professional and helpful. I will defiantly continue to use them. Evan has been at my house multiple times and he is awesome!
- Steve Zimmerman
Cary, NC
I could not be more pleased with the repairs Scotty Johnson made to our garage door. Extremely professional, courteous, and technically competent..! He very quickly identified the problem areas, gave options available and made repairs. A very pleasant experience!
- Dana Lewis
Cary, NC
I called Precision door company normally they have been very helpful in helping me with my garage door if something does not work. I have always had a very good experience with Precision and I can even call back a few of the guys that have helped me in the past. Gary is always great to work with. However, this time I called because the garage door would not open all the way or close. The tech came out and it was the cable that had broke. I was not informed nor aware I could purchased just the cable and have it installed by a friend, or just have the cable replaced. The tech just said it needed a new cable and it comes with the rail, I asked the price, and was shocked, a tiny discount was offered, and the total cost was 441.00, that took less than 20 minutes. My issue is this - I called Gary and asked him about all of this and asked why wasn't I offered another solution to order the part which normally at any Home Depot, Lowes or on line the price is about 50.00. Which would have saved me almost 400.00. I am definitely not happy with the service or the tech that came out, he even tried to offer me a new motor for a total of over 800.00. It isn't even quiet. The tech just kept telling me my motor is old and I should get a new one. The tech also informed me when I purchased the garage doors and now they are more than double the price of what I paid. Not sure what all this had to do with getting a cable fixed on the garage door opener. Now, I just purchased another garage door opener - a Chamberlain MYQ with all the bells and whistles the whole unit, (with a motor 1/2 hp of course) for under 200.00, had it installed and it is much quieter than the one Precision put in. Having spend 441.00 of my money could have been avoided had the tech been a very honest and sincere person. I am 74 years old, senior, retired and party of one, felt like I was taken advantage of. Feel free to refund my full amount and take out the rail/cable that was not necessary and I'll get a whole new unit for half the price installed, and a more updated version. That's my problem solved. A very dissatisfied customer in Cary. BLT
- BLT
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Technician: Chris Colucci
Durham, NC
Richard was prompt, highly knowledgeable, efficient and polite. He knew our (broken) outdated garage door and springs mechanism and replaced the entire springs and lift mechanism in just over an hour. Highly recommended.
- Geoffrey E
Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!
Raleigh, NC
Garrett was amazing. Got all of our garage door issues fixed and was so friendly and helpful. I hope if we have anymore issues Garrett will be available to help us.
- Sandra Yarnall
Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!
Youngsville, NC
Hello there, the gentleman that you sent to my home was very pleasant very nice and he did a great job. I believe he deserves a race. Thank you very much for servicing my garage door.
- Robert Jackson
Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!
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Technician: Richard McCann
Durham, NC
Our garage door opener was not working properly and we were able to schedule a next-day appointment (on the weekend) via the website, within a reasonably narrow time frame (2hrs). John Patton arrived promptly, provided excellent explanations of the work to be done, and was able to perform the work immediately with supplies from his truck. (We needed a new opener and new springs.) As he was performing the work, he was very knowledgeable to answer any questions I had, and he even set up the opener with our vehicles. I have no notes for John. I felt that the price was a bit high given the cost of the parts themselves, but the convenience and great service took most of the sting out of that.
- Derek Faust
Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!
Youngsville, NC
Excellent business model from start to finish. User-friendly website and easy appointment scheduling. Our service technician was Arron Bean. He was extremely professional, courteous, and efficient. Will definitely use Precision Garage Door Service company for future needs.
- William Flanigan
Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!
Durham, NC
Ricky Sanchez was very informative about what was the real problem, gave me options, and professionally installed the chosen option.
- Michael Miller
Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!
Wake Forest, NC
The service man was very knowledgeable on what he was doing. Everything went well.
- Bob Kaloostian
Hi! Thank you for the wonderful review, great feedback and insight into your visit with our Precision Garage Door Service team. Thanks again for sharing and providing clarity into your visit. We are glad we could be part of your garage door solution! Have a great weekend!
Cary, NC
I can't say enough good things about Precision Door. One of our springs had broken, and I called Precision Door just before 2pm. They were able to schedule me a same-day appointment from 4-8pm. Richard showed up by 4:30 and I had texts indicating he was on the way. The spring replacement was completed in under an hour and the garage door is now working great. Precision exceeded my expectations in having the broken spring on my garage door fully fixed within 3 hours of my first call. Thank you so much!
- Samantha & Kevin Klinge
Hi! Thank you for the wonderful review, great feedback and insight into your visit with our Precision Garage Door Service team. Thanks again for sharing and providing clarity into your visit. We are glad we could be part of your garage door solution! Have a great weekend!
Chapel Hill, NC
Garrett was terrific. He immediately identified the issue and because it was a very simple fix and possibly related to an installation by Precision, he didn't even charge me for the visit. Will definitely be calling Precision the next time I need help with my door.
- Nathan Barber
Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!
Cary, NC
Technician, Ricky Sanchez, did a really good job. The existing unit was about 20 years old (install by you all) so without parts available the only choice was to replace the entire unit... such is life sometimes. Slight difference in the unit installed compared to the existing one yet nothing to be upset or concerned about.
- Bruce J. Doucet
Hello! Thank you for the great review and shout-out on your visit with our Precision Garage Door Service team. We appreciate you taking the time to share and provide feedback. We love to hear this and are here for any of your garage door needs! Thanks again!
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Technician: Richard Sanchez
Garner, NC
My technician was Ricky Sanchez and he did a very thorough job of explaining how he was going to replace my broken spring, how I could upgrade my current garage door system (with pricing) and how to perform maintenance on my existing setup.
- Booker Pullen
Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Garage door stopped working on Thursday at 2pm. Wouldn’t go up or down. Called Precision Garage Door Service who had technician Garrett Yeager at my home at 6:30pm. Garrett replaced tension springs, spring shaft bearings, and rollers in under 2 hours. The overall cost was reasonable too. Great timely service by a knowledgeable professional technician. Highly recommend Prevision Garage Door Service for garage door repairs and installations.
- Robert Benfield