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Read what people are saying
about Precision Garage Door

Precision Garage Door of The Triangle
has received 453 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

I am very happy and satisfied with Mr.Greg work on my garage door pad. He is very efficient and helpful with all the work that he has done. Thank you, Ted Gebremichael

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Greg Gray Service Provided:

Garage Door Opener Repair


Technician: Greg Gray
Review:

Scottie was prompt and professional. He explained everything that was wrong and how he could fix it. In a very short while, my garage door was working and much quieter than when he came.

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Scotty Johnson Service Provided:

Garage Door Repair


Product:

Opener


Technician: Scotty Johnson
Review:

Greg, was professional and knowledgeable, explained everything in detail. Great service!

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Greg Gray Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Greg Gray
Review:

Came same day and did a great job

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Service Provided:

Garage Door Repair


Review:

Paul arrived promptly as scheduled. He provided me with estimates of what needed to be done, what he recommended be done and what additional services he could perform. He performed the work in a timely and professional manner to my complete satisfaction. Paul was very polite and courteous as well as professional.

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Paul Yarbrough Service Provided:

Garage Door Repair


Product:

Springs


Technician: Paul Yarbrough
Review:

Very Good on time, great worker.Happy New Year Thank you

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Service Provided:

Garage Door Repair


Review:

On time, which is amazing. Polite, professional and quick! Thank you Scotty Johnson.

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Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
Review:

On Thanksgiving Day, a torsion spring broke on our garage door, we contacted the company who installed the garage door 14 years ago; It took three weeks for them to come out to replace the torsion springs. They did not even, do a service check on any other component, although they did say, it was a 14 year old system, things are going to break. We knew the lift was near end of life and we needed a reliable company to come out to service our garage door and its components, and install a new lift. We did a google search and Precision came up as the number 1 garage door company in our area. From the time we made the call to schedule an appointment for service with Precision, we were impressed with their professionalism, politeness and knowledge, and willingness to accommodate our schedule. Enter Justin, he was as polite, knowledgeable, and professional as you could ever wish for. He took time to explain to both my husband and me the options available for replacing the lift and refurbishing the door components. He had all parts available on his truck as was able to complete the job within 3 hours. When he was finished with the installation, he assisted with setting up the MyQ app on my smartphone, along with syncing our vehicles to the new lift. Our experience was exceptional, will definitely refer Precision to anyone needing garage door repair.

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Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Review:

Precision Garage Door for my repair for two reasons. The first being their prompt response and secondly for their courteous and knowledgeable employees. Prediction’s technician, Greg, has serviced our garage doors twice and is most knowledgeable about the problems and company products that just puts us at ease about our issues and repair needs. Thank you Greg!

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Greg Gray Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Technician: Greg Gray
Review:

Greg was on time, knowledgeable and honest! He had my door working in approximately an hour! The reason for the 3 stars 1) no 24 hour service available 2) Greg wanted to install springs that were too weak for my door and then take parts off the door until it worked Note: I was willing to replace; springs, rollers, cables and drums 3) $375 in labor for approximately an hour of labor “pricey”! IMHO

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A Response from: Tim Yeager

Thank you for your business and feedback. We are pleased to see that you were happy with Greg. We do understand that you feel the price was high for the length of time Greg worked on your door. He is an experienced technician so what might take a new technician longer, he is able to do in a timely manner and be respectful of your time, as well as other customers on the schedule. The service he provided was to get your door operating again as it was not operable and he reset your cables and re-tensioned your springs. Greg stated he did recommend a parts upgrade as your existing springs are too weak/small for your heavy door and the cables, bearings, and shaft failed the 25 point inspection, but you declined the recommendation at this time. If you change your mind and would like to move forward with the additional work, please don't hesitate to call us.

Greg Gray Service Provided:

Garage Door Repair


Technician: Greg Gray
Review:

We contacted Precision because we were pleased with prior experience. The call was handled in a very professional manner; and your service tech, Mike provide all the options available for our garage door problem. We where contacted the following day by Brent explaining the ordering process and scheduling on the installation. Look forward to the completion of The installation in the New Year.

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Mike Grove Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Technician: Mike Grove
Review:

Very pleased with the service I received today. Quick and easy install

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Service Provided:

Garage Door Opener Install


Product:

Opener


1 2 3 4 5
Date: 12/24/2021
Garage Door Repair
,
Review:

I had an issue with a roller on my door . Called the service center the day before Christmas and within 30 minutes the technician showed up. Within 15 minutes the problem was resolved. Service is top notch.

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Paul Yarbrough Service Provided:

Garage Door Repair


Technician: Paul Yarbrough
Review:

Work was done well and timely, labor rate kinda high.

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Service Provided:

Garage Door Repair


Product:

Rollers


Review:

They were precise and on time. Friendly technician. 24 hour service is a winner !! Got a same day appointment.

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Service Provided:

Garage Door Repair


Review:

Richard Mc Cann was very knowledgeable and helpful with the necessary repairs needed on my garage door. I am very satisfied with the repairs made.

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Great service and prompt and friendly technician. Would recommend your service to all my friends. Thanks again

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Mike Grove Service Provided:

Garage Door Opener Install


Technician: Mike Grove
Review:

I found them with a google search and being new to the area I was impressed with the professionalism shown by the technician and his knowledge of the systems. I will use them again if I have more issues.

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Andy Maynard Service Provided:

Garage Door Repair


Technician: Andy Maynard
Review:

Great service.

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Precision came to complete my service within 2 hours of me booking my appt. Greg was friendly and professional! He was able to quickly identify the issue with my garage door and pro fixed me with several options. I really appreciate the good customer service.

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Greg Gray Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Greg Gray
Review:

We were very pleased with the service. Greg was the technician. He was very knowledgeable about the product and explained everything to us. He worked very efficiently and even cleaned up.

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Greg Gray Service Provided:

Garage Door Repair


Product:

Springs


Technician: Greg Gray
Review:

Very good service! I am pleased.

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Service Provided:

Garage Door Repair


Review:

Scotty Johnson did outstanding work in all respects. He was professional, knew his stuff, worked well and completed all work timely

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Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
Review:

Prompt and professional

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Service Provided:

Garage Door Opener Repair


Review:

Trevor was thoroughly knowledgeable and professional. He diagnosed the problem right away and repaired the problem in just a couple of hours. The door is much more quiet and smooth. Also the additional safety and security features are great!

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Service Provided:

Garage Door Repair


Review:

The technician was very friendly and professional

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Paul was on time, thorough, explained what he was doing & did a great, timely job. Thank you.

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Paul Yarbrough Service Provided:

Garage Door Opener Repair


Technician: Paul Yarbrough
Review:

Very good service and very courteous.

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Greg Gray Service Provided:

Garage Door Opener Repair


Technician: Greg Gray
Review:

Fast response time, Scotty arrived on time and repaired the door quickly after giving me a full cost breakdown.

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Scotty Johnson Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Scotty Johnson
Review:

Greg was courteous and was able to fix our problem promptly. His disposition was friendly and helpful.

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Greg Gray Service Provided:

Broken Garage Door Spring Repair


Technician: Greg Gray
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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Serivce
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587