4.9 1 2 3 4 5 10,931 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh earns overwhelmingly positive feedback across the Raleigh area and nearby communities for fast response, professional technicians, clear communication, and consistently high-quality garage door repairs and installations. Customers repeatedly mention same-day or next-day service, thorough explanations of repair options, and smooth results that leave doors quieter, safer, and working better than before. Many reviews also point to a trustworthy, no-pressure approach and strong follow-through from booking through completion.

What Customers in Your Area Mention Most

Responsiveness (292) Customers frequently praise how quickly Precision Garage Door of Raleigh responds, often with same-day or next-day appointments and prompt callbacks or arrival updates. Professionalism (279) Reviewers consistently describe the technicians and staff as professional, courteous, polite, and respectful throughout the service experience. Communication (262) Customers value the clear explanations, upfront quotes, ETA texts, and step-by-step walkthroughs that help them understand the problem and the fix. Expertise (219) Many reviews highlight knowledgeable technicians who quickly diagnose issues, explain options well, and handle repairs with confidence. Speed (206) Customers repeatedly note quick repairs and efficient service, with many jobs completed in under an hour or within the same day. Service (205) The company is praised for friendly, helpful service from the phone team through the field technicians, often described as attentive and easy to work with. Workmanship (167) Reviewers frequently say the repairs and installations are done well, with smooth operation, clean finishes, and results that feel like new. Trustworthiness (121) Customers often mention honest recommendations, no-pressure guidance, and a sense that the company is looking out for their best interests. Value (92) Many reviews describe pricing as fair, reasonable, competitive, or worth it, especially when paired with the speed and quality of the work.

Recent Reviews from Raleigh

Debra Castelluccio

Google 1 2 3 4 5

Ricky Sanchez was very thorough in examine the condition of the door mechanisms, explaining options and in performing the repairs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback, Debra. It's great to hear that our technician was thorough in examining the door mechanisms and explaining your options. We strive to provide quality garage door services and effective repairs.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation

Laura Avery

Google 1 2 3 4 5

Called on Sunday, appointment on Monday, by mid- afternoon my garage door was repaired, quieter and smoother than ever. Richard was very clear on explaining what the issues were and how to correct them. Friendly. Responsive.

Response from Ashley Gammon, General Manager Business Owner

Thanks, Laura, for your review. It’s great to hear your garage door is now functioning quieter and smoother. Our team is dedicated to providing responsive service and clear explanations.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

Dennis Stevenson

Google 1 2 3 4 5

Noticed my garage door stopped working on a Saturday morning. Called Precision and was able to get someone out in a matter of hours. Evan came out, diagnosed the issue, and had the parts needed to solve my issue.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Dennis. We're pleased to hear we could quickly address your garage door issue. Our team is always ready to provide efficient garage door services when you need them.

Evan Kopel

Technician: Evan Kopel

Service: Garage door consultation,Customer support,General repairs & installation

Brian Daniels

Google 1 2 3 4 5
Durham, NC 09/28/2026

Technician, Richard McCann was prompt on arrival. Provided a thorough assessment of my door, and provided solution options.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Jeremy Smith

Google 1 2 3 4 5
Pittsboro, NC 09/28/2026

Customer service called me fixed my price to the quoted price that the call center gave me. Very help full, also the tech was super professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for sharing your feedback. We understand your frustration and appreciate the opportunity to clarify what occurred. After reviewing the phone call, we confirmed that our call center representative explained that spring replacement pricing depends on the type of spring system installed on the garage door and specifically noted that pricing differs between extension and torsion spring systems. The $262 price discussed applies to standard extension spring replacements. Upon arrival, our technician found that your door uses a torsion spring system, which requires different parts and a different repair process, resulting in a higher replacement cost. We also spoke with the technician and apologize for any misunderstanding regarding the call center’s role. His intent was to explain that our representatives cannot determine the exact spring type over the phone without seeing the door, which is why final pricing is confirmed during the onsite inspection. Our goal is always to provide clear pricing information so our customers can make an informed decision before moving forward with a repair. We appreciate your feedback and will continue working to make our communication as clear as possible throughout the service process.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Rach K

Google 1 2 3 4 5
09/28/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for your 5-star review, Rach. We're pleased to hear you had a positive experience with our garage door services. Your feedback helps us continue providing quality service in Raleigh.

Service: General repairs & installation

Darrin Swanson

Google 1 2 3 4 5

Great service! Thank you.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your great review, Darrin. We're pleased to hear you had a positive experience with our garage door services. Your support is appreciated!

Evan Kopel

Technician: Evan Kopel

Service: Garage door consultation

Mark Hoffmann

Google 1 2 3 4 5
09/28/2026

Excellent service and experience. Evan is the Best!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Mark. We're pleased to hear you had an excellent service experience. Our team is dedicated to providing quality garage door services.

Service: General repairs & installation

Steve Rich

Google 1 2 3 4 5
Cary, NC 09/27/2026

My garage door spring broke on a Sunday morning. I called Precision at 11am, Ryan was on site at 12pm and the spring was fixed by 1:15. Ryan did explain several options to replace other worn parts (bearings, rollers) complete with pictures. I chose to only replace the spring at this point and he did not pressure the other fixes which I appreciated. I will use Precision when I want to replace those items now that I know what they are. Great experience for an unplanned fix. And they were offering a discount this time of year so if you are thinking about being proactive, now is a good time. Bonus!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Steve. We're glad the spring repair was quick and that you found the options helpful. Don't hesitate to contact us for future garage door needs!

Ryan Ackley

Technician: Ryan Ackley

Service: Garage door consultation,General repairs & installation

Sharon Lowery

Google 1 2 3 4 5

Same day service and very knowledgeable and polite technician

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Sharon. We're pleased to hear about your same-day service experience and the knowledge of our technician. Your satisfaction with our garage door services is valued.

Ryan Ackley

Technician: Ryan Ackley

Service: Garage door consultation

David Winstead

Google 1 2 3 4 5
Timberlake, NC 09/27/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for your positive review, David. We're pleased to hear you had a great experience with our garage door services. If you have any questions in the future, let us know.

Aaron Bean

Technician: Aaron Bean

Service: Garage door consultation

Gary Adams

Google 1 2 3 4 5
Durham, NC 09/27/2026

Travis diagnosed and got my GDO working agt.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Gary. Great to hear that Travis was able to diagnose and get your garage door opener working again. Your support helps us continue providing quality garage door services in Apex.

Travis Boone

Technician: Travis Boone

Service: Customer support

Dawn Newkirk

Google 1 2 3 4 5
09/27/2026

Wonderful customer service and the tech was very king and knowledgeable

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Dawn. It's great to hear you had a positive experience with our customer service and found our technician knowledgeable. Your feedback helps us continue to provide excellent garage door services in Apex.

Service: Garage door consultation

Jim DuMond

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Jim, thank you for your 5-star review! We're glad our garage door services met your expectations. If you need anything in the future, just let us know!

Travis Boone

Technician: Travis Boone

Service: General repairs & installation

Douglas Mullen

Google 1 2 3 4 5
Raleigh, NC 09/26/2026

The service, employees, & product all exceed my expectations. This is the company who I will call if I need any future garage door work.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Douglas, for your feedback. It's great to hear that our service, employees, and products exceeded your expectations. We're here for any future garage door needs!

Brian Morphies

Door Installer: Brian Morphies

Service: Garage door consultation,General repairs & installation

Lawrence Powell

Google 1 2 3 4 5
09/26/2026

Precision Door technicians were prompt, sent text with their pictures before coming; they were friendly, respectful and did a great job replacing door springs.

Response from Ashley Gammon, General Manager Business Owner

Lawrence, thanks for the positive feedback! It’s great to hear our technicians were prompt and did a great job replacing your door springs. Your satisfaction is important to us.

Service: General repairs & installation

Timothy Rogers

Google 1 2 3 4 5

Very nice employees.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words, Timothy. Our team takes pride in providing excellent garage door service. If you need assistance in the future, we're here to help.

Ashley Woodard

Technician: Ashley Woodard

Service: Garage door consultation

Chuck Penny

Google 1 2 3 4 5
09/26/2026

We had a great experience with Precision Garage Door Service. John was very informative and provided honest options on replacing our 27 year old garage doors. Jaxon worked hard to get them installed today. He was diligent and professional. The doors are very quiet and they look sharp. Thanks for the great job and product.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Chuck. It's great to hear you found our garage door replacement service informative and professional. Enjoy your new quiet doors!

Service: General repairs & installation

Ruth Salvesen

Google 1 2 3 4 5

Extremely Expensive. I do not want to wait over the weekend to leave the car out. So, I had the job done. Only 1 hr. work. Door did not go up more than 8 inches, replaced Tension springs, both end bearings.$1,312.00.

John Patton

Technician: John Patton

Service: General repairs & installation

Beliz Ilica

Google 1 2 3 4 5
09/25/2026

Fast & professional service. TJ was very helpful and did a great job replacing my garage opener.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Beliz. We're pleased to hear that TJ provided fast and professional service while replacing your garage opener. Your satisfaction helps us maintain high standards in garage door services.

Service: General repairs & installation

Anthony Shirey

Google 1 2 3 4 5
Raleigh, NC 09/25/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the great review, Anthony. We're pleased to hear you had a positive experience with our garage door services. Your support means a lot!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

John Conwell

Google 1 2 3 4 5
09/25/2026

My problem was intermitent and of course did not present itself when Precision arrived. The tech was very understanding and we agreed the best thing to do was an overdue tune-up. He completed that and gave me his card in case the problem returned. He was professional, knowledgeable, and courteous.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, John. It's great to hear that the technician was able to perform a tune-up and provide you with his card. If the intermittent issue arises again, don't hesitate to contact us. We're here to help with all your garage door service needs.

Service: Customer support

Cohl Mason

Google 1 2 3 4 5
09/25/2026

Said they couldn’t do the job lol call someone else they suck

Service: General repairs & installation

Antonio Borges

Google 1 2 3 4 5
Apex, NC 09/25/2026

Travis Boone, the technician from Precision Garage Door, was very professional, attentive, and knowledgeable. He clearly explained the problem with my garage door and walked me through all the available repair options. He did an excellent job and made sure everything was working properly. I highly recommend Precision Garage Door and, especially, Travis Boone for his professionalism and quality of service.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Antonio, for your detailed review. It's great to hear that the technician was professional and knowledgeable, providing you with clear options for your garage door repair. Your recommendation means a lot to us!

Travis Boone

Technician: Travis Boone

Service: General repairs & installation

Maurice Halstead

Google 1 2 3 4 5
09/25/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the positive review, Maurice. We're pleased to hear you had a great experience with our garage door services. Your support means a lot!

Service: Garage door consultation,General repairs & installation

J. C. Lin

Google 1 2 3 4 5
Apex, NC 09/25/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the positive review, J. C. Your feedback on our garage door services in Morrisville is appreciated. We're here to help with any future needs!

Ryan Ackley

Technician: Ryan Ackley

Service: General repairs & installation

Chester Redman

Google 1 2 3 4 5
Durham, NC 09/25/2026

Garage door roller had jumped off the track. Service tech found the problem and pulled the roller back into the track. He also adjusted the track, lubricated multiple areas and inspected the opener chain and motor. Service tech was knowledgeable and very courteous.

Response from Ashley Gammon, General Manager Business Owner

Chester, thanks for your review. It's great to hear that the technician addressed the roller issue, adjusted the track, and conducted a thorough inspection. Your feedback on our garage door service is appreciated!

TJ Hedrick

Technician: TJ Hedrick

Service: General repairs & installation

Timothy Rogers

Google 1 2 3 4 5

Two very nice technicians that you have. The lady i talked to on the phone was also very nice taken my work order.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Timothy. We're pleased to hear you had a positive experience with our technicians and phone support. If you need any garage door services in the future, we're here to help!

Ashley Woodard

Technician: Ashley Woodard

Service: Garage door consultation,Customer support,General repairs & installation

VEERAPPAN SUNDAR

Google 1 2 3 4 5
Durham, NC 09/24/2026

Same-day service as mentioned and the service man, Mr. Richard McCann is very knowledgeable, courteous, and complete in the work.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Veerappan. We're pleased to hear about your same-day service experience and Mr. McCann's knowledge and thoroughness. If you need garage door services in the future, let us know!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

John Wenceslas

Google 1 2 3 4 5
09/24/2026

No drama, no unwanted up-selling. The repair was quick and effective. John, my technician, was courteous and informative. Would not have to think twice about staying with Precision.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, John. It's great to hear that the repair was quick and effective without any upselling. We strive to provide reliable garage door services.

Service: Garage door consultation,Customer support

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502