- Sheldon Hayer

Thanks for the 4-star rating, Sheldon. We appreciate you taking the time to rate our garage door service.

I called late yesterday afternoon and they would have scheduled an appointment for that evening but this morning worked better. Received a text when the technician Andy was on his way and showed up right on time. I was expecting to spend a lot and it turned out to be a simple fix for him. Very reasonable price too. Andy was professional and did a great job.

- Howie Feldman

Evan did a great job of explaining my options, then a quick and efficient installation.

- Dave Fellman

Thanks for sharing your experience, Dave. It’s great to hear the installation was efficient and that your options were clearly explained. We’ll pass your kind words along to our team.

If you're looking for an outstanding and knowledgeable Technician ask for Travis. He was on time and provided exceptional work. I am truly impressed!

- Robin Braswell

Robin, thanks for sharing your experience. We’re pleased the technician arrived on time and delivered quality garage door service. We’ll pass your kind words along to Travis.

Called and they sent someone out within an hour. The young man they sent was very pleasant and he had my issues repaired in a short time! I highly recommend Precision Garage Door!

- Vicki Cilley

Thanks for sharing your experience, Vicki. We’re pleased our team could respond quickly and repair your garage door issues. We appreciate your recommendation.

We had a couple maintenance issues with our 20+ year old garage door. Andy from Precision Garage Door Service came to the house to look over our situation. He was timely, professional and gave us an honest appraisal of our door. He admitted that Precision would not be able to do any repairs due to the manufacturer and type of door, he provided valuable insight and an implementable strategy and next steps for us to follow. We valued his insight and honesty. If and when we need a new door, we will be calling Andy and Precision.

- Gary Warner

Gary, thanks for sharing your experience. We’re glad our team could provide helpful guidance and an honest assessment of your garage door. We’ll be here when you’re ready to explore a replacement.

Charles is a star. We had an issue linking new vehicle with MyQ Liftmaster garage door opener. Charles linked, bur then we had an ongoing problem with the camera that hadn’t worked in a couple of years. Other techs tried to repair, but said it was our wifi. Charles, with the help of MyQ support, stayed with it and now the camera works. Charles was patient, professional, and good humored.

- Aleece Hiller

Aleece, thanks for sharing your experience. We’re pleased our technician could resolve the MyQ vehicle connection and restore your camera. We’ll pass along your kind words about his patience and professionalism.

My 24-year-old garage door opener, on my double bay, stopped working with the remotes and Luke from precision garage came out to assess the problem of an electronic board issue. We replaced the motor, upgraded to two new remotes, and a door pad, and they did all of that in about an hour’s time. Luke did a wonderful job, and I’ve used precision garage door now for about eight years and really appreciate the work they do.

- John Evans

John, thanks for your continued trust over the past eight years. We’re glad Luke quickly replaced the opener motor and set up your new remotes and keypad. We appreciate your kind words about his work.

Fast response to a major problem. First thing in the morning going off to work and I found that the spring had broken and the door would not go up. Stuck with no way to drive, I called Precision Garage Door and they were able to be here before lunch! Evan was great. Knew about everything and got it fixed fast. I believe that I got my money’s worth in both time and talent with Precision Garage Door.

- Richard Casey

Richard, thanks for sharing your experience. We’re glad our team could provide prompt garage door spring repair and get your door working again. We’ll pass your kind words along to Evan.

Chris was prompt, knowledgeable, professional and kind. He gave us several options for repairing our door and laid everything out without trying to upsell us. Will be calling again.

- Chris Reilly

Thanks for sharing your experience, Chris. It's great to hear that you found our service prompt and informative. We aim to provide options without pressure. We look forward to assisting you again in the future!

Scott did an excellent job fixing the issue and completing the maintenance steps. He was on time, cleaned up and knew exactly what he was doing! Would definitely recommend Precision !

- Jeffrey Cawley

Thanks for your feedback, Jeffrey. We're pleased to hear that Scott provided excellent service and addressed your maintenance needs effectively. Your recommendation means a lot to us!

We had a smooth, quick, and positive experience with Precision Garage Door. They offered an excellent price, communicated clearly and quickly, completed the job without issue. Hopefully we won't need another garage door, but if we do we'll use them again.

- Emory Miller

Thanks for sharing your experience, Emory. It’s great to hear that our team provided a smooth and efficient service at a good price. We look forward to assisting you again if needed.

Fantastic customer service and phenomenal product!

- Alan Piercy

Thanks for sharing your experience, Alan. We're pleased to hear you enjoyed our customer service and product quality. Your satisfaction is important, and we look forward to assisting you again!

Technician came out same morning as the garage door broke. He was prompt, quite cordial, and efficient. Solved the problem completely. I'm very satisfied.

- Craig Newmark

Pros: Knowledgeable, professional salesperson and great price Cons: None so far We needed to replace two garage doors and motors, so we sought out quotes from three very highly rated businesses, one of them being Precision Garage Door of Raleigh. Here is what I appreciated about my experience so far with this business: - Online booking - fast: On Sunday I went online and booked an appointment for Monday. At the same time, I submitted contact forms for two other businesses (with no online booking option). One called me back on Monday and booked a Tuesday appointment. The other called me back on Tuesday and booked a Wednesday appointment. One point for Precision. - Quality salesperson - Page Ellison: Page showed up at the expected time (after the company sent me a text in advance confirming he was on the way) and took the time to explain my options clearly, understand my priorities, and answer my questions knowledgeably, then made a recommendation based on all of this. Far and away a superior experience. One of the other two companies' salesperson essentially handed me a booklet and told me pick what I wanted. The other was good, but not great when compared with Page. - Great price - online deals: One of my priorities was a well-insulated door, and my research indicated that U-factor was a more relevant metric to look at than R-value (although I encourage you to do your own research). Of the three companies I received quotes from, this was the only one that had doors with U-factors as low as 0.106 or less. The others were closer to 0.2 or higher (with lower numbers being better). Aside from that, the doors quoted were comparable. Despite this, Precision's overall quote came in the lowest(!), largely due to a promotion they were running at the time that was advertised on their website. Based on this positive experience and apparent door quality, I have placed a deposit for the doors and motors, which should arrive in about a month. I'll update this review following the installation.

- Wes McElveen

Thanks for sharing your experience, Wes. We're pleased to hear you found our online booking efficient and our prices competitive. Looking forward to the installation of your new garage doors and motors!

Great experience with Precision Garage Door. The technician was efficient and provided me with transparent options. Once agreed, he did the work expediently and with care. Very pleased with the result.

- Amy Meadowcroft

Thanks for your review, Amy. It's great to hear that you had a positive experience with our technician. We strive for efficiency and transparency. Your satisfaction is important to us, and we appreciate your feedback!

We had a wonderful experience. We are excited to have our garages fixed and upgraded for our tenants.

- Glendale Community

The selection and pricing were very reasonable. Salesman explained options and did not try to up sell. It took two follow up phone calls following initisl order but install was efficient and professional

- DawnMarie Smith

DawnMarie, thanks for your feedback. We're pleased you found our selection and pricing reasonable, and that our salesman provided clear options. Your comments about the installation process are appreciated. If you need anything else, let us know!

Invited Precision out for an assessment of a garage door opener that was misbehaving. While I was mildly annoyed the technician showed up in the last hour of a four window I was given, technically he was on-time. The technician was professional, efficient and thorough. In fact not only did he evaluate the faulty garage door opener he gave me an evaluation of all our garage doors pointing out potential problems and providing service recommendations. In the end we didn't reach common ground on a price proposal but I was impressed with the level of service and professionalism of Precision's technician.

- George Hamilton

- Donald Brown

Thank you for your review, Donald. We're pleased to hear you had a great experience with our garage door services. Your feedback is invaluable, and we look forward to serving you again!

My initial service call request was for a general review to correct a problem where I could not manually release the doors in the event of a power outage. Lucas came out and did his best to adjust the release mechanism but told me that the openers were too old to find replacement parts. He also reviewed both doors for any other issues. He found that the larger door had an old big spring(s) that were prone to fail at some point. And found frayed cables. The openers were old and likely overdue for replacement. So Lucas did it all; new openers, new parts (for the items noted above). He also programmed all remotes; in the cars, the hand remotes, and the exterior remote key pads. Obviously I thought the price was reasonable; otherwise I would not have bought the service. Was it a great price? I did no comparison shopping so I have no idea. But I feel confident it was fair.

- Bill Castonguay

Thank you Bill for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.

Precision Garage Door exceeded our expectations providing responsive customer service. The technician arrived as scheduled and provided superior service explaining the issues and levels of options to fix the door. the technician was professional and represented the company in the best of light and we will certainly use the company in the future. The company deserves a higher rating than five!

- North Raleigh

Quick response to fix my garage door.

- Bob Spaziano

Thanks for the positive feedback, Bob. We're pleased to hear about our quick response in fixing your garage door. Your satisfaction motivates us to keep providing excellent service.

Andy was knowledgeable, friendly and professional. He did a great job.

- John Lawton

Thanks for sharing your experience, John. It's great to hear that our technician provided knowledgeable and professional service. Your feedback is appreciated, and we look forward to serving you again.

They have taken care of my garage door and controller for years. Excellent service and advice.

- Kathie Cheatham

Thank you, Kathie, for your kind words. We're pleased to hear you’ve trusted us with your garage door and controller for years. Our team is always here to help with any future needs!

Ricky Sanchez was friendly, knowledgeable and efficient!

- Kc Coolbaugh

Thanks for sharing your experience, Kc. We're pleased to hear you found our service friendly and efficient. If you need any further assistance, don’t hesitate to let us know!

PD sent technician Tim McRae to help figure out our garage door issue. I got an appointment scheduled quickly at a time convenient to me! He was right on time and helped diagnose and fix the issue I had been ignoring for several months! Don’t wait…..PD can fix your door and quickly! Great job!

- Mary Anne Hubbard

I like the fact that Precision Garage Door Service gave me an appointment on the same day. The technician called me to verify if coming a little early was ok. Once the technician finished the estimate, I was very happy with their honesty. He stated I only need one garage motor instead of 2 as the previous technician from another company had quoted me. Instead of replacing the 2nd garage motor, technician advacied me the opener was getting stuck due to being dirty. Thanks ti technician Aaron for the great job he did. I highly recommend Precision Garage Door Service for their work ethic and honesty and not over charging the customer for additional work not needed.

- Luis Gutierrez

Thanks for sharing your experience, Luis. It's great to hear that our technician provided you with honest advice and timely service. Your recommendation means a lot to us.

My car was stuck in my garage-I called Precision Garage Door Service at 9:20am to come fix our garage door and Ryan was at my house at 10:30am!! He assessed the issue, explained the problem and cost and by noon we were on our way to get lunch and early voting!! This company is the best garage door company in Raleigh!!!

- Cindy Horn

Cindy, thank you for sharing your experience. We're pleased to hear about the quick service and that you were able to enjoy your lunch and early voting. Your satisfaction is important to us, and we appreciate your kind words about our team!

Installed two new doors to exactly match community HOA standards. New doors look and perform perfectly. Very quiet. Installers were on-time, courteous and capable. Left no stone unturned to have a flawless installation. Highly recommend this organization.

- Jim Roof

Thanks for your feedback, Jim. We're pleased to hear that the new doors meet your HOA standards and that our team delivered a great installation experience. Your recommendation means a lot to us!