Michael Kovach

Sales/technician was clean cut and knowledgeable and professional

Norman Ritter

Very satisfied with todays service. Technician was well trained and was able to explain the needed repairs very well. Very timely and good results.

Clarence Peace

Ricky Sanchez arrived on time and was very helpful and knowledgeable about the repairs to my garage door. He made me very comfortable with the the repairs to the garage door.

Sarahn Wheeler

Rickey was Very professional and helpful!

Jonathan Liebtag

Ricky was super helpful and informative. Would definitely have him back again.

Kenneth Brown

Ricky Sanchez was awesome. He called and was able to show up earlier than the set appointment time. He only took 30 minutes to sort out my broken garage door. Excellent service and value.

Lisa Carroll

My technician Ricky Sanchez was extremely helpful and informative. Would highly recommend!

Lelly Finkelstein

I was not planning on leaving a review, since I was not happy with service but it wasn’t outrageously bad either. However the constant nagging to leave a review that I’ve received via both email and text daily finally wore me down to write one. The good news is that they have availability. I called in the morning and they came that afternoon. It’s only been a few days, but so far the repair is holding up, so no complaints about quality of work. However, when I called the customer service person agreed with my guess of the problem being a broken spring. They asked a few questions about the garage, and booked the appointment. When I asked how much springs would cost, she said $265. When the tech arrived, he kept going on about everything being “builder grade”. He had an estimate ready within just a few minutes of arriving. It was nearly $3k! When I was so surprised, he went on to build a quote for an entirely new door and system (the house is only a few years old, no issues with the door just a broken spring) to show that if I bought a whole new door it would be so much more. I don’t see the value in price comparing to something not needed. I asked if there was anything we could do, like types of springs or anything. I was finally able to get him to explain the reason for each line item in his estimate, but he didn’t have any changes to recommend to help the situation. It wasn’t until I specifically asked if items actually needed to be replaced (such as rollers). He reluctantly said they didn’t need to be replaced and are still fully operational. When I pressed on how much life expectancy the rollers have, he admitted they have 75-80 percent life left, and he could remove the over $400 line item. After the repair he pointed to where to lubricate the springs and hinges, and told me to order it on Amazon. When I asked if he did the lubrication while replacing, he said no but I could purchase a service for him to do so (I did not). I’ve used a different location of Precision multiple times over the years and had been satisfied, but this experience was quite different. I will not use this location (triangle area NC) again.

Michael Buchanan

Excellent service. I had two systems that were far beyond their service lifetime. Ricky took the time to make sure I understood all the options for my garage doors. Once done, I was confident in my decision and happy with the time and cost to install. I have used Precision Garage Door in the past and will continue. Thanks!

Tom Merritt

Andy Maynard has been our technician for a number of years and he consistently delivers excellent and reliable service.

Stanley Herring

Ricky was very quick, kind, courteous and professional. Could not have asked for a better experience

Morris Barrier

Technical was professional, proficient and Prompt.

Debra Castelluccio

Ricky Sanchez was very thorough in examine the condition of the door mechanisms, explaining options and in performing the repairs.

Mark Leary

Precision Garage Doors scheduled us promptly, showed up on time, repaired our problems efficiently, and were helpful in explaining how to keep our garage door healthy moving forward. Technician Ricky Sanchez was unusually informative and straightforward. We will certainly use them again if a problem arises.

Laura Penchuk

The spring broke on our garage door so I needed service quickly. I was able to get someone out there first thing next morning. Ricky Sanchez was my tech and he was great!

Nate G

Ricky Sanchez did a fantastic job! He was diligent, walked me through the process and what to expect before the service, provided options, and made sure I understood each step.

Julie Strine

My garage broke yesterday morning, and it was fixed by 3:00 pm. Ricky Sanchez was knowledgeable, professional and didn’t oversell me on anything I didn’t need.

Tim Satterfield

Ricky was very informative and thorough with his work. Great job!

Philip Guistwite

Excellent and timely work accomplished

James Wilkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy for the quick response to my call. Technician Ricky Sanchez did an amazing job installing our new opener and replacing worn parts in the door system. Ricky has a complete knowledge of each and every part of the entire door system, identifying items needing replacement and a great ability to explain everything about the work and material to me prior to beginning. Ricky was also very efficient performing the entire installation in 2 hours. The quality of his workmanship and knowledge are outstanding.

Tommy Lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent response to initial inquiry. Rep came as scheduled, maybe a little early. Rep was very thorough and professional by providing complete information about opinions, prices and recommendations. Excellent presentation Precision has an excellent website. However, we did not select Precision due to substantial difference in cost of project.

Marsha Taylor

Ricky was great. We had him fix our garage door and had noticed that the one that wasn’t broken hesitated lifting. He saw the problem and fixed it for us. Installed a new motor on the other garage door. Prompt, excellent service.

Kevin Kern

Ricky Sanchez was great!PNsa was d

Sheryl Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ricky was extremely thorough in explaining my options and did a fabulous job repairing my garage door! He is very nice, knowledgeable, courteous, and professional. I am extremely pleased!

Tom Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick, the technician, was great, professional, very efficient and arrived earlier than expected. I’m a bit soured on how the price of the spring and installation went from a emailed quoted price of $262 to my actual cost of $464. The spring that was replaced can be purchased on line for $34 to around $75. Rick took all of about 15 minutes to complete the installation. So, in total I would estimate that the total time on site was around an hour. Unhappy with the inflated cost. I shouldn’t have been so lazy and should have replaced the spring myself.