Ira Weiss

I had a broken spring on my door opener. I contacted with them to fix this. From prior experiences I knew the cost to replace 2 springs should be between $400-500. The tech came in and immediately started examining the door. Then he spent the better part of 10 minutes playing with his iPad. Finally he came back with 3 choices; good, better, best. He started with best greater then $2100. Next was better around $1300 and finally good around $800. I told him I did not want to be upsold and when I could not get him to focus on the springs I asked him to leave. Later today another company came and replaced the springs for $500 If you enjoy being upsold this is the company you should use. I will never call them again

Johnny Johnson

Our garage door was at the end of life cycle, so we called Precision Garage Door Service. Our technician was right on time, & very courteous. We purchased a new door & we are happy we chose Precision Garage Door Service. Thanks Ricky for Great Customer Service!

Glenn Kamerson

Ricky Sanchez did a great job rebuilding our 20 yr old garage door. He arrived on time, had all the needed parts, explained the cost of the repairs with options and was pleasant to work with.

David Bass

Professional technician, professional service

George Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Invited Precision out for an assessment of a garage door opener that was misbehaving. While I was mildly annoyed the technician showed up in the last hour of a four window I was given, technically he was on-time. The technician was professional, efficient and thorough. In fact not only did he evaluate the faulty garage door opener he gave me an evaluation of all our garage doors pointing out potential problems and providing service recommendations. In the end we didn't reach common ground on a price proposal but I was impressed with the level of service and professionalism of Precision's technician.

John Hageman

Your technician, Evan was a pleasure to do business with. Seemed very professional and knowledgeable. Did great work and cleaned up when finished. I would highly recommend.

Kc Coolbaugh

Ricky Sanchez was friendly, knowledgeable and efficient!

Lou Mamo

The product they installed was an upgrade from what I previously had, which was a Chamberlain garage door opener. The new product was made by LiftMaster. The installer did an excellent job of installing the new garage door motor and explaining all of its features to me and my wife.

Michael Kovach

Sales/technician was clean cut and knowledgeable and professional

Norman Ritter

Very satisfied with todays service. Technician was well trained and was able to explain the needed repairs very well. Very timely and good results.

Marlon Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not have asked for a better experience with the servicing of my garage doors. Ricky provided excellent and friendly service and was extremely thorough walking me through pre and post repair, not only verbally explaining everything to me but walking through it visually as well. He completed the service in a timely manner and everything is running smoother than when it was brand new.

susan plato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ricky Sanchez was very informative and explained everything before and after installing a new motor. He worked efficiently and neatly.

Clarence Peace

Ricky Sanchez arrived on time and was very helpful and knowledgeable about the repairs to my garage door. He made me very comfortable with the the repairs to the garage door.

Sarahn Wheeler

Rickey was Very professional and helpful!

Jonathan Liebtag

Ricky was super helpful and informative. Would definitely have him back again.

Kenneth Brown

Ricky Sanchez was awesome. He called and was able to show up earlier than the set appointment time. He only took 30 minutes to sort out my broken garage door. Excellent service and value.

Lisa Carroll

My technician Ricky Sanchez was extremely helpful and informative. Would highly recommend!

Lelly Finkelstein

I was not planning on leaving a review, since I was not happy with service but it wasn’t outrageously bad either. However the constant nagging to leave a review that I’ve received via both email and text daily finally wore me down to write one. The good news is that they have availability. I called in the morning and they came that afternoon. It’s only been a few days, but so far the repair is holding up, so no complaints about quality of work. However, when I called the customer service person agreed with my guess of the problem being a broken spring. They asked a few questions about the garage, and booked the appointment. When I asked how much springs would cost, she said $265. When the tech arrived, he kept going on about everything being “builder grade”. He had an estimate ready within just a few minutes of arriving. It was nearly $3k! When I was so surprised, he went on to build a quote for an entirely new door and system (the house is only a few years old, no issues with the door just a broken spring) to show that if I bought a whole new door it would be so much more. I don’t see the value in price comparing to something not needed. I asked if there was anything we could do, like types of springs or anything. I was finally able to get him to explain the reason for each line item in his estimate, but he didn’t have any changes to recommend to help the situation. It wasn’t until I specifically asked if items actually needed to be replaced (such as rollers). He reluctantly said they didn’t need to be replaced and are still fully operational. When I pressed on how much life expectancy the rollers have, he admitted they have 75-80 percent life left, and he could remove the over $400 line item. After the repair he pointed to where to lubricate the springs and hinges, and told me to order it on Amazon. When I asked if he did the lubrication while replacing, he said no but I could purchase a service for him to do so (I did not). I’ve used a different location of Precision multiple times over the years and had been satisfied, but this experience was quite different. I will not use this location (triangle area NC) again.

Michael Buchanan

Excellent service. I had two systems that were far beyond their service lifetime. Ricky took the time to make sure I understood all the options for my garage doors. Once done, I was confident in my decision and happy with the time and cost to install. I have used Precision Garage Door in the past and will continue. Thanks!

Tom Merritt

Andy Maynard has been our technician for a number of years and he consistently delivers excellent and reliable service.

Stanley Herring

Ricky was very quick, kind, courteous and professional. Could not have asked for a better experience

Morris Barrier

Technical was professional, proficient and Prompt.

Debra Castelluccio

Ricky Sanchez was very thorough in examine the condition of the door mechanisms, explaining options and in performing the repairs.

Mark Leary

Precision Garage Doors scheduled us promptly, showed up on time, repaired our problems efficiently, and were helpful in explaining how to keep our garage door healthy moving forward. Technician Ricky Sanchez was unusually informative and straightforward. We will certainly use them again if a problem arises.

Laura Penchuk

The spring broke on our garage door so I needed service quickly. I was able to get someone out there first thing next morning. Ricky Sanchez was my tech and he was great!

Nate G

Ricky Sanchez did a fantastic job! He was diligent, walked me through the process and what to expect before the service, provided options, and made sure I understood each step.

Julie Strine

My garage broke yesterday morning, and it was fixed by 3:00 pm. Ricky Sanchez was knowledgeable, professional and didn’t oversell me on anything I didn’t need.