Very pleased with the service; Andy Maynard our technician was courteous and fully explained details about our existing unit and the parts to be installed during the service he performed.

- A.C.

Hi there, thank you for the wonderful rating and sharing your feedback on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!

I was so pleased with how quickly I got an appointment and Andy was so prompt to come to my home. He was so professional and fun to talk to. He took care of my problem and my door is like a new one now. Thanks Andy for a great job. Vicki M.

- Vicki McKinnie

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Andy Maynard has serviced our garage door since 20022 and we feel he’s the very best! He is polite, kind,knowledgable,on time and good about sending texts and calls about when he will arrive. He explains how we can maintain our garage door and how to open it if it doesn’t work and we need to get our cars out.

- Alan and Judy Patterson

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

We ordered new doors 5 weeks ago with Andy saying it would take 2-4 weeks. Still haven’t heard anything. There’s a slight disconnect on when doors come in and what your reps are telling people.

- Kelley West

Hi Kelley! Thank you for reaching out on your latest experience with Precision Garage Door Service. We are disappointed to see this review. We spoke with our internal team, and they shared that there was an email from them on 6/25/25 at 9:09am. Did you receive this? If not, please be sure to check your spam as well. Also, it looks like in our system that your ordered door is scheduled to be installed 7/30/25 so a bit over a month. Also, we wanted to note that because you ordered custom doors, those do have that time frame, but our team should have communicated that. Our internal team is more than happy to speak with you on this and make sure you are satisfied as well as we are all on the same page. We are here for you and your garage door needs. Ashley, our GM is here to speak with you if you would prefer. Please do not hesitate to reach out and ask for her. Truly, we apologize for any confusion and miscommunication, we want to make certain we align here. Please reach out and we can discuss further. Thank you, Kelley! We appreciate you.

Hi Ashely, I am very disappointed and frustrated with your service, I feel like got cheated and ripped off. I have Wayne Dalton garage doors which was installed by builder and looks like having issue with torsion springs. Your service guy mentioned these springs cannot be replaced at all and we must completely change everything and quoted around $2,250. I asked him few times to confirm if it is possible to just replace springs, and he said no it cannot be done and only option is to replace everything and that's what we do for everyone. I believed him and paid it. Later found out that Torque master torsion springs can be replaced just for $500. I believe you guys are completely dishonest and unfair, I called your company to diagnose the issue, if you guys don't have the parts to replace or if you don't do maintenance on Wayne Dalton system, you need to mention we don't do it, so that I could have called Wayne Dalton company for service or someone else who can do the job. I could have fixed it for around $500 instead I paid around $2,300. I called your company and told them what happened, and they gave refund of around $800. I certainly appreciate that, but it would be nice if you are fair to customers. Thanks, Ajay

- Ajay Vattikuti

Hi there! We appreciate all feedback and are always striving to ensure our customers are satisfied with both the quality of our work and the value they receive. Our technician thoroughly reviewed the scope of work needed to safely and effectively convert your Wayne Dalton TMS spring system to a standard torsion system—a necessary conversion due to the proprietary nature of TMS systems. You were provided a detailed estimate beforehand, and you signed off on the work before any repairs began. We truly understand your feedback and feelings. As we have discussed and worked through, a refund was issued, and we want you to know we are here for you. We are always looking to do quality work and an honest job with our customers. If there is anything else youd like to discuss, please reach out directly to us. Thanks again, we appreciate your feedback and for working together!

met my expectations problem solved worker was very courteous and professional clled late afternoon came next day.

- John Boice

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

We have used Precision for twenty years. Our garage was doors have experienced only minor problems during this time but Precision has always responded quickly and made needed repairs efficiently and cost effectively. Our recent request was to address the doors not automatically reversing. Andy arrived the same day, identified the issue, and made the repair. He was polite, professional, and explained the service procedure throughly. We will not hesitate to call Precision if needed again.

- mike mcalister

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

You know that sinking feeling—you pull into the driveway after a long day, hit the garage door opener, and… nothing. Just silence and disappointment. That was my Tuesday night. I first called the company listed on the opener unit, thinking, "They’ll know what to do!" Instead, I was told I needed to troubleshoot the issue myself, snap some pictures, and maybe—just maybe—they’d send someone out (eventually). Oh, and by the way, their vans don't carry all the parts. Not exactly the help I was hoping for. So I called Precision. Total game-changer. Not only did they say they could have someone out that same day between 4 and 8 PM, but the technician, Andy Maynard, actually arrived early—at 3 PM! He quickly diagnosed the problem, clearly explained my options (with zero pressure or pushy upsells), and had the new part installed in no time. By that evening, my garage door was back in action and my car was happily tucked into its cozy little parking spot like nothing ever happened. Friendly, fast, professional—and honestly, a relief after the earlier runaround. Huge thanks to Andy and the Precision team. Would absolutely call them again!

- Mychau Matrick

Hi there, WOW! Thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

My garage door stopped functioning and Precision came highly recommended by our neighbors. The technician’s knowledge, confidence, and ability to answer all of my questions solidified my decision to hire them for my garage door repair. He was friendly and completed the repair the same day he arrived for the estimate. I will absolutely be using their services going forward and recommending them to friends, family and neighbors. Thank you!

- Lindy Sullivan

Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

The spring broke on our garage door and they were able to get a repairman out the next day, a holiday no less, to replace it. Andy was knowledgeable, very efficient, and had it done quickly. When it is time to have the door replaced, or the door lift replaced, I know who to call - Precision Garage Door Service.

- Stan Bednarz

Hi there, thank you for the wonderful shout-out and review. We love to see this and hear feedback! Have a joyous rest of your day and week. Reach out if you need anything. Thanks again!

Easy replace of broken cable

- Danny LaBelle

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

We were extremely pleased with the service provided by our Precision technician. Andy Maynard was outstanding. Mr Maynard was knowledgeable, personable, and customer focused. In fact, he went the extra mile and took the initiative to ensure that our job was fully completed today despite an issue that could have caused a delay in wrapping up our job in a timely manner. Based on our interaction with Andy Maynard, we highly recommend Precision.

- Mark Mosley

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

Precision Garage Doors and our technician Andy Maynard were great to work with. Professional and friendly. The work was done well. Andy showed up on time and got the work done in the timeframe he quoted. No hidden costs. I would definitely recommend Precision!

- Bill Hamilton

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

I had a really good experience with Precision. Our garage door gave out after about 20 years of use. They were very responsive and came out the next day. Andy Maynard was very easy to work with, knowledgable, professional, and also sensitive to our budget concerns. He diagnosed the problem and walked us through several options, including repair vs replacement, with a no-pressure approach. We decided to replace the door (insulated steel door) and will schedule service as soon as it arrives. He and a colleague were also able to lift the door as my wife and I could not open it, which allowed us to get our second car out. That was a big help! It has been very easy to work with Precision, and it’s been a very good experience so far!

- David Hanks

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

I had a great experience with Precision Door Service. They were able to schedule a next-day appointment, and the technician, Andy Maynard, was able to come earlier than expected. He was courteous and efficient, and clearly explained the issue with my garage door. The repair was done quickly. He replaced two broken springs, drums and cables and all the rollers. He did a full inspection to make sure everything else was working properly. I appreciated the transparency in pricing—no surprise fees—and the work came with a warranty for peace of mind. Overall, I highly recommend Precision Door if you're looking for reliable, fast, and professional garage door repair. They made what could have been a stressful situation totally hassle-free.

- Elaine Gainer

Wonderful to hear and see this review! Thank you for the wonderfully kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Peace of mind is everything for years to come! Have a great week!

Andy was knowledgeable, personable, and very efficient. He diagnosed my problem, gave me a frank rundown of the issues, supplied a recommended fix with costs, and installed a replacement unit in no time.

- Jason Fisher

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Prompt arrival with advanced notice. Andy was great explaining my options and showing me where my door also needed work due to it's age. All products offered in a replacement of opener were shown to me with their prices and features. Andy is a great salesman; HAHAHA!! Work area was clean when he finished. My ONLY complaint is that the prices are high! Have'nt had to have this type of work done in a long time; wow, how things have gone up. Thank you for your prompt reply to needing an appointment, And yes, I would recommend your company!

- Renee W aycock

Hey there! Thank you for the great shout-out, review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

We replaced our existing garage door about 2 years ago, using Precision. We were very satisfied with the results then and have not add any trouble until just a few days ago. Precision made an appointment for early the very next day, Andy, the technician arrived prompted at the scheduled time, listened to my explanation of the problem, and quickly made some minor adjustments that fixed the problem. He patiently explained what he did and why it should fix the problem. He waited while I walked through several tests to confirm things were now working properly. I am a very satisfied and happy customer.

- Bob Turnage

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Excellent customer service! Very prompt on arrival time. Excellent knowledge of service requested Excellent communication with me and presented all options available. Would request him for next service visit.

- Jo Glover

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Andy was so pleasant. He was knowledgeable, efficient and did the job well. This is the second time I've used Precision. Over a year ago, Jon Holbrook did an excellent job installing new hardware. This year, for routine maintenance, Andy proved to be yet another outstanding employee. Years ago, I used another garage company. The difference in training (skill, diagnostics and social ease) between these two companies was so apparent. I've been impressed by Precision and would recommend them to anyone.

- C. McGinley

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Andy Maynard texted and then called to let me know he was on the way. After he inspected the door, he gave me an estimate on what was needed immediately and also one based on his recommendation so that i could valuate and decide for myself. He answered my questions and set to work. Andy is knowledgeable and professional, and also friendly!!

- M L Brown

Andy was great and did a great job. Came right on time....

- Archie Futrell

Andy was great! Knowledgable and fast! 10 out of 10!

- Dara

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Andy was great. Friendly and professional. He does care about the customer.

- Oscar Barreto

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Andy was great. He explained the problem that I had with my garage. He was able to give me different solutions. Thank you Andy for being informative and fixing my garage

- Antonina Miles

Hi! We appreciate your business and support. Thank you for sharing with our crew at Precision Garage Door Service. Feel free to share more on here or directly with our team. Have a great weekend!

Andy did a great job on our spring repair. It snapped the morning of the appointment so it was great to have someone out so quickly. Thanks!

- Trey Grissom

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Great service. Our technician was Andy Maynard, he responded to my call right away, gave me my options for the repair, and had our garage door working again within an hour. We got excellent service, certain you will too. I recommend him highly.

- Daryl Baker

Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything! Have a great day.

Andy did an awesome job from start to finish!!

- Daniel Durand

Daniel, Thank you for feedack! We're so happy to hear Andy provided you great service! Precision Garage Door is happy to help you anytime! Regards,

Andy did a great job of fixing our garage door. Great service! Thanks!

- Jennifer Dismuke

Thank you so much Jennifer for sharing your positive 5 star feedback! We appreciate you choosing Precision Garage Door to serve your garage door needs. Kind regards,

I was optimistic that calling this company would save me some time and I would pay a fair price for repairs to my overhead door. Joke is on me. I had to pay $100 (trip charge) just to get a quote for $1500 to replace torsion springs and rollers. “Labor is only $150 though.” SMH. I’ll do it myself this weekend. Disappointed because I know how much the materials actually cost. Smoke and mirrors sales game.

- Jeremy Hough

Hello Jeremy, thank you for bringing your concerns to our attention. We set a high standard for ourselves and regret that this was not met during your interaction with our business. We would love to address any concerns that you have. We've left a voicemail with contact information; we encourage you to reach out and hope to hear from you soon. Warm Regards,