Richard McCann has received 476 reviews, averaging 4.95 Stars!

About Richard

Richard has been a dedicated service technician for over three years with Precision. He thrives on challenges that spark his creativity and finds great satisfaction in resolving problems. In his downtime, Richard enjoys fabrication/welding, restoring cars, and woodworking.
Trusted
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Customer
Focused

Reviews for Richard McCann

Laura Avery

Google 1 2 3 4 5

Called on Sunday, appointment on Monday, by mid- afternoon my garage door was repaired, quieter and smoother than ever. Richard was very clear on explaining what the issues were and how to correct them. Friendly. Responsive.

Response from Ashley Gammon, General Manager Business Owner

Thanks, Laura, for your review. It’s great to hear your garage door is now functioning quieter and smoother. Our team is dedicated to providing responsive service and clear explanations.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

Brian Daniels

Google 1 2 3 4 5
Durham, NC 09/28/2026

Technician, Richard McCann was prompt on arrival. Provided a thorough assessment of my door, and provided solution options.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

VEERAPPAN SUNDAR

Google 1 2 3 4 5
Durham, NC 09/24/2026

Same-day service as mentioned and the service man, Mr. Richard McCann is very knowledgeable, courteous, and complete in the work.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Veerappan. We're pleased to hear about your same-day service experience and Mr. McCann's knowledge and thoroughness. If you need garage door services in the future, let us know!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Charles Ray

Google 1 2 3 4 5
Apex, NC 09/24/2026

1st on time was important. Technician was thorough and explained in detail. I was very pleased

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review, Charles. We're pleased to hear that our technician was thorough and punctual. Providing quality garage door services is our goal. If you need anything else, let us know!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Deborah Patterson

Google 1 2 3 4 5
Raleigh, NC 09/18/2026

Mr. Richard was very curious and understanding of our issue.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Deborah. It's great to hear that our technician was understanding of your garage door issue. If you need any further garage door services, don't hesitate to let us know.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Matthew Hojatzadeh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/17/2026

I had an excellent experience with Precision Garage Door Service! From start to finish, the service was professional, efficient, and exceeded my expectations. A special shout-out to Richard, who did an incredible job. He was knowledgeable, courteous, hardworking, and took the time to make sure everything was done correctly. His attention to detail and commitment to quality really stood out. It’s not often you come across someone who takes such pride in their work. Richard went above and beyond, and I couldn’t be happier with the results. I highly recommend Precision Garage Door, and especially Richard, to anyone looking for outstanding garage door service. Great work and great customer service!If you'd like, I can also make it more personal and heartfelt, short and punchy, or more detailed and professional.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Niall Buckley

Google 1 2 3 4 5
Durham, NC 09/16/2026

Very fast respony

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Niall. It's great to hear you found our response fast. If you need any more garage door services, we're here to help!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Tag Cutchis

Google 1 2 3 4 5
Apex, NC 09/15/2026

Arrived on time, repair was quick at a reasonable cost.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Tag. We're pleased to hear you found our garage door repair service timely and reasonably priced. Your feedback helps us maintain high standards.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

david allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/10/2026

Excellent job.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Bruce Hart

Google 1 2 3 4 5
09/10/2026

My technician was Richard. Richard was very informative and very customer friendly. Richard did an awesome job with my garage door repair. I would highly recommend Precision Garage door repair/services to my family and friends.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Bruce. It's great to hear you found our technician informative and friendly. We appreciate your recommendation for Precision Garage Door Service in Wake Forest!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Emily Zhou

Google 1 2 3 4 5

My garage door torsion spring broke. Scotty was very knowledgeable and provided options right away. He's thorough and courteous, and did a very good job. I'm very happy with his work, attitudes and diligence. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Reviews like this make our day! Thank you for giving us 5 stars, Emily! We're so glad to hear that you're satisfied with the service you received from Scotty and the Precision Garage Door of Raleigh team. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Debbie Koshansky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 09/04/2026

I chose Precision Garage Door from seeing their advertisement on TV and saw them on Google search with an A plus BBB rating. They went beyond my expectations. There technician Richard was fantastic, quickly found the problem with my garage door, gave me an estimate and was able to complete the job that day. He was very personable and explained very well what the fault was. I am very satisfied with this company. A pleasure to do business with.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Bob Green

Google 1 2 3 4 5
Garner, NC 08/29/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the great review, Bob. We're pleased you had a positive experience with our garage door services. Your feedback is appreciated!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Dawn Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/29/2026

Of course on a Friday, late afternoon, my garage door malfunctioned and wouldn’t close. I called the business that installed the door, left a message, but they didn’t return my call. So I called Precision Garage Door. A person picked up on the first ring, took my information, and scheduled me for a 4-8pm service window. Their technician, Richard McCann, showed up within the hour and fixed my garage door in 15 minutes. He was awesome! He was very nice and very knowledgeable. I’ve already told my neighbor about Precision and wouldn’t hesitate to recommend you.

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind words and feedback. We appreciate you sharing and providing clarity into your visit. We are always here for your insight and feedback. If you have any garage door issues, please reach out to Precision Garage Door Service.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Cynthia Boxberger

Google 1 2 3 4 5
Raleigh, NC 08/27/2026

After another company's technician showed up two hours before my scheduled appointment and refused to come back during the actual time frame, I immediately reached out to Precision Garage Door. They had a technician at my house within a couple of hours, within the time frame the other company should have shown up, mind you. Richard arrived and was polite and very professional. He explained in depth what the issue was with my garage door and what my options were. He explained in depth what the issue was with my garage door and what my options were, giving me the pros and cons of each so I could make an informed decision. I never felt pressured.

Response from Ashley Gammon, General Manager Business Owner

Cynthia, thank you for sharing your experience. It's great to hear that our technician provided a thorough explanation of your garage door issue and options without any pressure. We aim to deliver prompt and professional garage door services.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Juli Cooney

Google 1 2 3 4 5

Richard was great. Appreciate that he talked ok the time to really explain things to me. They were responsive by phone and on time for the appointment. Great service, will call back!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Juli. It's great to hear that you found our service responsive and informative. We look forward to assisting you again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Mitch Prinstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard was amazing! So incredibly knowledgeable and helpful! He looked at everything, even beyond what we saw had broken, and he diagnosed and fixed what we needed quickly and for a reasonable price!!! Thanks so much!!!

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind review and feedback. We appreciate your business, support and kind words. We are here to assist you with your garage door needs. Reach out anytime! Thanks again.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Todd

Google 1 2 3 4 5

We're very happy with the service Richard provided to fix the opener one of our door. He came out the same day we called and inspected all three of our garage doors. After inspection he gave us recommendations on what had to be fixed, what should be considered as maintenance items for the life of the doors and openers, and most importantly called out what items didn't need to be addressed. Within a few hours he had fixed the broken opener and performed maintenance on all three doors. Great job!

Response from Ashley Gammon, General Manager Business Owner

Tom, thanks for your detailed review. It's great to hear that the inspection and repairs on your garage doors went smoothly. Your insights on maintenance are valuable for others. If you need any more garage door services in the future, just let us know!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Gene Bressler

Google 1 2 3 4 5
Raleigh, NC 08/14/2026

Prompt, knowledgeable, courteous, neat and experienced service technician. Responded competently to all questions. Delivered repairs within one hour as proposed. Would recommend this service tech and company to friends and neighbors requiring garage door repair/servicing.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Gene, for your detailed review. It’s great to hear that our technician provided prompt and knowledgeable service. Your recommendation means a lot, and we’re here for any future garage door needs!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,Customer support,General repairs & installation

Michael Ruda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service appointment for install of new garage door opener. Technician Richard McCann arrived gave full explanation on the new opener and garage door which was a great help. Service was quick and efficient and he had any part on the truck to complete the change. Very pleasant technician and great business. I’m will be sure to use them again should the need arise. Recommend this business.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review and kind rating. We appreciate your feedback and for sharing. Please reach out to us for anything more you need. We are always here for your garage door needs, questions and concerns. Thanks for sharing with our team at Precision Garage Door Service. Thanks!

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Install

Anne Harris

Google 1 2 3 4 5
Carrboro, NC 08/11/2026

The technician communicated the expected time of arrival. Once he assessed the issues, he repaired the door efficiently. He also took time to explain the parts of the door mechanism that had failed and what he had to do to repair them. We truly appreciated his professionalism and his knowledge.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your detailed review, Anne. It's great to hear the technician communicated well and efficiently repaired your garage door. We strive to provide knowledgeable service and appreciate your recognition of our professionalism.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,Customer support

Richa Acharya

Google 1 2 3 4 5
Durham, NC 08/09/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for your positive review, Richa. We're glad to hear you had a great experience with our garage door services. Your support means a lot!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

thiago bitencourt

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thanks for the great review, Thiago. We're pleased you had a positive experience with our garage door services. Your support means a lot!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

David Stephenson

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, David. We're pleased to hear you had a great experience with our garage door services. Your feedback helps us maintain high standards in Wake Forest.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Barbara Pixton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 07/30/2026

Richard was great! Not only did he do the tune up service, he also addressed a couple of concerns and even made suggestions that improved the operation of our door. We were very happy and will definitely work with Precision in the future.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Hal Barnes

Google 1 2 3 4 5
Raleigh, NC 07/30/2026

Richard came and fixed the non working door. Knowledgeable , knows the product and got everything working and check everything! Could not ask for more!!!!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Hal. It's great to hear that the door is working well again. Our team is always ready to ensure your garage door operates smoothly.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Art Aldag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/30/2026

Had a problem with our garage door and called Precision Garage Door Service, Since I am constantly moving stuff in and out of the garage and didn't want to be stuck with the door open all night, I needed somebody to come quickly. I called at about 7:00 and Richard was there by 10:15. Turns out the problem wasn't severe and he had the system back up and running in 1/2 hour. Took a quick look at the total system to see if there were any other problems. There weren't and after a pleasant chat about Chicago, where we both grew up, he was on his way. They are definitely in my "who to call for house repair" folder for future reference.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Kimberly Laney

Google 1 2 3 4 5
Apex, NC 07/28/2026

My door needed some minor adjustments in order to close all the way - Richard was prompt, courteous and very knowledgeable about what was needed to quickly fix the problem! Nobody really thinks about their garage door until it doesn’t work! If your door has issues, these guys are the best!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Kimberly. We're glad Richard could quickly address the adjustments needed for your garage door. If any more issues arise, we're here to help!

Richard McCann

Technician: Richard McCann

Service: Customer support

leroy worth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/27/2026

The Technician, Richard, was spectacular and explained everything with the springs and door load along with typical maintenance issues associated with direct drive door openers and where to find parts. He completed the repair within an hour and greased all the bearings. Truly a pleasure and glad to have interacted with him!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and feedback here. Our Precision Garage Door Service team is always here for you and yours. We look forward to assisting you with your garage door needs, questions and concerns. Please reach out for any further garage door items! Thanks!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Jenette Meldrum

Google 1 2 3 4 5
Durham, NC 07/26/2026

Great service from Precision Garage Door of Raleigh. Went to open our garage door this morning and it would not open. Turns out the spring had broken. Called Precision Garage Door and was able to schedule a same day appointment, on a Sunday! Richard was great - he explained options for the spring and how the garage door "cycles' work. Didn't try to upsell me on anything, which I greatly appreciated. Will not hesitate to call Precision Garage Door again if the need arises.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind words, feedback and insight. We appreciate you sharing, taking the time and providing our team a review with feedback. We love to hear it! Thanks for the support at Precision Garage Door Service!

Richard McCann

Technician: Richard McCann

Service: Customer support,General repairs & installation

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