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Richard McCann's Bio:
Holly Springs, NC
Raleigh, NC
Richard was professional , friendly, and fast! I would definitely recommend him personally and this company! Excellent work. Five stars!!
- Arilus Gunter
Durham, NC
Great job done for garage door repair!
- John Ke
Garner, NC
I am very pleased with the work done and am impressed by the work ethic and courtesy of Richard McCann . He called before he came and did a thorough repair. Richard is a definite credit to your company!!
- Marita Gallagher
Cary, NC
Can always get service same day or within a day. Techs are always pleasant and knowledgeable
- Mary lou Price
Cary, NC
Richard was excellent. He diagnosed the issue, explained several options and installed the new opener efficiently. He did a great job explaining everything and getting everything set up. Thanks!
- Fred Niemi
Durham, NC
Had a very great experience today, led by Richard McCann. Very professional, very knowledgeable...He sought ways to maximize not only my cost financially but also my peace of mind for the repair and longevity of it...I would highly recommend this company and would not hesitate to refer anyone in need of garage repair, installation, etc., to specifically ask for Richard. Thank you for the customer service & prompt handling of my need!
- Charles Reed
Durham, NC
Have used Precision for more than 10 years. Very happy with the service.
- Al Rankin
Apex, NC
It was a great experience working with Richard this morning. He was pleasant, knowledgeable and detailed. He helped me explained my garage door setup, the status of repair and what to expect in the future. He provided different repair choices and a quotes for each. He was very personable. The awesome ratings you all have as a company are well deserved. You made a good choice with Richard as an employee! I’ll call again when needed. Thank you.
- Veronica Wease
Apex, NC
Richard McCann was fantastic. Very knowledgeable and friendly
- Jay Rudinsky
Pittsboro, NC
Great Service
- Billy Waller
Holly Springs, NC
Richard was very personable. Explained problem. Fixed!
- Ella Royall
Cary, NC
Richard was great and explained my issues/educated me on the garage door. Highly recommend
- Jeremy King
Garner, NC
Great service and attention provided by Richard McCann who worked on the garage door.
- Robert Gettings
Willow Spring, NC
I cannot say enough about the technician, Richard, who came to service my garage door today. He came the same day I called and provided great service. He had everything he needed in the truck to get the job completed while he was here. He explained all of the options available for the repair and also explained some things that may need to be addressed in the future with the garage door itself. He was very courteous, professional and knowledgeable and I would highly recommend him and Precision Door for any garage door services you may need.
- Kathy Hiegel
Product:
Technician: Richard McCann
Apex, NC
terrific!! fast response, easy to schedule, great workmanship
- Mary Amundsen
Garner, NC
I’ve had your service before but this was the experience I’ve had. It was better than five stars
- Marilyn
Raleigh, NC
Figured out my garage issues very quickly, after several visits from another company.So thrilled.....
- Lisa Michael
Fuquay Varina, NC
Highly rated BBB and online reviews. Richard was very professional and did an excellent job of resolving our problem, as well as servicing both doors.
- Joe
Cary, NC
Great service and very knowledgeable
- Margie Sack-york
Garner, NC
Richard was awesome. So friendly. Took time to explain everything
- Heidi Haldeman
Holly Springs, NC
Sunday afternoon one of our garage door springs broke, making this rather heavy door inoperable. Called Precision around 5pm (on a Sunday) had a technician on site in a little over an hour. Richard McCann handled our problem quickly. His vast knowledge and eye for detail is a great asset to Precision. He identified other areas of great concern and quickly re-engineered the improper installation by our builder, making our system much safer. Thank you, and thanks Richard! Keith S Holly Springs, NC
- Keith Swart
Cary, NC
Scheduling was easy and the response time was great. Richard called prior to his visit and was able to diagnose the primary issue over the phone. Based on that conversation, he was able to show up with the required part and make the repair in one visit versus 2. He worked quickly and was very courteous and professional. We’ll definitely call Precision Door again for future garage door repairs/purchases.
- Karen
Wendell, NC
I called a little after 8 am and they were able to get me on the schedule same day! The technician called before arriving and explained all our options to fix the issue and prevent future issues. Very fast, friendly and professional! Great experience!
- Rebecca Lickteig
Raleigh, NC
Precision really is the greatest, I called early morning and the Richard, our technician was here within the hour. He was a pleasure to work for, he did an amazing job at explaining the damage done to my garage door due to a lightning strike. He made recommendations to have everything repaired to perfection and now my door now runs smoother and much more quieter than ever before. I recommend Richard 10/10!!! :)
- Leidy Z
Raleigh, NC
excellent service and technician
- Scott Siegel
Raleigh, NC
I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.
- Eric Benedetti
Thank you for sharing your feedback and calling us to service your garage door. We did review your account and listened to the recorded call. The scheduler advised you that the price per spring could be between $88.00- $249.00. You were charged $249 per spring and the spring you approved was one of the powder coated, heavy duty, high cycle springs, so they are of course the most expensive of the quoted price. You also had cables replaced and a tune up done on your door which was part of the cost. All of these items/prices were discussed with you and approved before work was started. We completely understand you can find items online for cheaper, but they are not always the same quality as what we purchase to provide our customers. We never want a customer to fee "screwed" which is why the quote is discussed in detail before we start work so you have the option to approve it and move forward, or decline it and seek quotes from other companies. We are happy we could help repair your garage door and we're always here if you need us in the future.
Cary, NC
The technician who fixed my door was very professional. He is a valuable employee you should be happy to have representing your company.
- Joe Puiatti
Holly Springs, NC
Richard explained the issues with my garage door and repair the door in the same day. He was professional and thorough!
- Colleen Bradley
Cary, NC
They came soon after being called. They were very efficient in scheduling. Their repair person was very personable, arrived when scheduled, and very efficient.
- John Calcagni
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Richard was fantastic. Knowledgeable and discussed what was best to maintain the garage door. Would recommend him overall for best service and professionally
- Anthony Verderese