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Richard McCann

https://precisiondoortriangle.comRichard McCann
Technician
Reviews: 165
Average: 4.91 stars
Richard McCann has received 165 reviews, averaging 4.91 Stars:
1 2 3 4 5

Richard McCann's Bio:

Richard has been a dedicated service technician for over three years with Precision. He thrives on challenges that spark his creativity and finds great satisfaction in resolving problems. In his downtime, Richard enjoys fabrication/welding, restoring cars, and woodworking.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard McCann is “The man!!!” He showed up to my residence in a very timely manner. He assessed the problem and explained all of the details to me in plain layman’s terms. His knowledge and experience was obvious. After he finished the repair, I expressed interest in upgrading the garage mechanics. Richard showed me multiple options and even forwarded the same to my email, to allow me to explain everything to my wife. Richard was highly professional and courteous. He is a great ambassador of your company. Looking forward to using your company for all of my garage repairs.

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A Response from: Ashley Gammon, General Manager

Hi Golet, thank you for the wonderful 5-star review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks so much!!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Richard McCann is an excellent communicator. He arrived on time immediately discovered the problem and then explained what he was going to do. Very professional and customer service oriented. I would recommend Precision Garage Door Service and have been a customer for 20 years.

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A Response from: Ashley Gammon, General Manager

Hi David, thank you for the wonderful 5-star review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks so much!!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rich was a pleasure to work with, courteous, professional and on time. He quickly identified the issue and recommeded several options to fix the problem. Once I selected an option, he quickly and professionally performed the work and I am very pleased with the results. I would definitely use Precision Garage Door Service for any problem in the future.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve used this company several times and have always been very satisfied with their response and their service. Our technician today - Richard - did excellent work. He was polite and professional, he explained everything carefully, and he worked efficiently. Precision certainly deserves a 5-star rating.

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A Response from: Ashley Gammon, General Manager

Wonderful rating and review! Thanks so much! We appreciate you at Precision Garage Door Service. Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! We are always here for your garage door needs and concerns.

Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard was knowledgeable and able to repair the garage door quickly. He was pleasant and polite.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the joyous review, feedback and kind review. We appreciate you taking the time to share with our team at Precision Garage Door Service. We are always here for you and yours and are glad we can help with your garage door needs! Thanks!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door opener stopped working late in the afternoon, and I was able to schedule an appointment for the very next morning! Richard was very polite and knowledgeable, and he was able to quickly diagnose the likely problems. I ended up with a new motor, and my door now opens and closes like a brand new door! I was very pleased with the service and professionalism, and I highly recommend that you call Precision Doors of the Triangle if your garage door opener isn’t functioning properly.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the fabulous review, shout-out and kind rating. We appreciate you sharing, providing clarity and feedback and supporting our team at Precision Garage Door Service! Thanks again! Have a great week.

Richard McCann Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard arrive on time (on the weekend). He explained everything and any recommendations. Springs were replaced quickly and everything works great. Costs were good. Definitely will call them again when needed.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, rating and 5-star support! We are overjoyed you had a good experience with our team at Precision Garage Door Service. Please reach out for anything else with your garage door needs. Thanks again!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard was prompt, highly knowledgeable, efficient and polite. He knew our (broken) outdated garage door and springs mechanism and replaced the entire springs and lift mechanism in just over an hour. Highly recommended.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello there, the gentleman that you sent to my home was very pleasant very nice and he did a great job. I believe he deserves a race. Thank you very much for servicing my garage door.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard McCann Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can't say enough good things about Precision Door. One of our springs had broken, and I called Precision Door just before 2pm. They were able to schedule me a same-day appointment from 4-8pm. Richard showed up by 4:30 and I had texts indicating he was on the way. The spring replacement was completed in under an hour and the garage door is now working great. Precision exceeded my expectations in having the broken spring on my garage door fully fixed within 3 hours of my first call. Thank you so much!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful review, great feedback and insight into your visit with our Precision Garage Door Service team. Thanks again for sharing and providing clarity into your visit. We are glad we could be part of your garage door solution! Have a great weekend!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very happy with the work Precision Garage Door Service did for me. They were very helpful and professional. Would definitely recommend them.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company's representative, Richard, evaluated the noisy garage door situation that my tenant was complaining to me about and was able to fix it as good as new by changing out the springs and various other long overdue maintenance. This is a high end very expensive garage door that we did not want to replace and he was able to save it so we had an excellent service experience that was well explained along the way and it was done in a timely and efficient manner would use them again 100%

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The scheduler was very attentive. The tech was very knowledgeable/professional and took time to explained the issue. He found a warranty issue and we will explore this prior to replacing the motor, per recommendation. Thank you for a timely and informative service call.

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A Response from: Ashley Gammon, General Manager

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard came to work on the door. He arrived on time, explained the issue, and quickly completely repaired it!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, shout-out and kind words. We appreciate your business, support and feedback from our crew at Precision Garage Door Service. Please reach out for any further questions or concerns. Thanks again!

Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard is efficient and courteous. He explained everything he did in performing maintenance service. Precision Door kept me updated for the appointment through texts. Excellent service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, shout-out and kind words. We appreciate your business, support and feedback from our crew at Precision Garage Door Service. Please reach out for any further questions or concerns. Thanks again!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I noticed the door would not close the night before. I called to see when someone could look at it. I was on the schedule for the next morning. Richard was out at the house early the next day; diagnosed the problem; and went to work on the issue. He rebuilt the opener. He was very familiar with the unit and in a short time the opener was fixed. Super job. Very friendly. You guys are great. thanks

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, shout-out and kind words. We appreciate your business, support and feedback from our crew at Precision Garage Door Service. Please reach out for any further questions or concerns. Thanks again!

Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are so pleased with the repairs that our technician Richard did for us yesterday. He analyzed the problem quickly and corrected it efficiently and in a timely manner. He very carefully and courteously explained why and how the work was done. I would recommend Precision highly. Roberta

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the wonderful review and kind words! Please know our team at Precision Garage Door Service is here for you and yours. Call us for any further garage door needs, questions or concerns. Thanks again.

Richard McCann Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

easy to book on line, came out the next day to install new springs on garage door. Richard the tech was awesome!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out! Our team at Precision Garage Door Service appreciates the support and feedback. Reach out for any further garage door needs, questions or concerns. We are overjoyed you chose us! Have a great week!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard McCann installed springs, cables, spring anchor plate and end bearing plates. Richard was very professional and efficient. He is a real gentleman! I applaud your company for having Richard as your employee. Ginny Wagner

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’m very pleased with the service on my garage door! The online appointment process is convenient in choosing a time that meets your individual schedule. Richard McCann was very knowledgeable and diagnosed an issue with my door as well as reprogrammed the key pad and a new door opener. Richard was able to make the repair to my door in an hour. I would definitely recommend Precision Garage Door service!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were first to respond to my calls.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the glorious review and feedback. Our Precision Garage Door Service team is always here for you and yours! Thanks for the feedback, insight and support here. We value you! Have a great day.

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our garage door "tuned up" after our previous service approximately 1 year ago. We liked our Technician (Richard McCann) from our previous service that we asked to have him service our door again. He was on time, courteous, friendly and obviously knowledgeable about his work. We would definitely use Precision Door again.

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A Response from: Ashley Gammon, General Manager

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Richard McCann Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company is our "go to" for anything to do with our garage door. They are professional, on time and excellent service. All of the techs that we've had over the years are knowledgeable and great representatives.

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A Response from: Ashley Gammon, General Manager

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent, timely service. Great communication and technician was wonderful to work with. Superb customer service experience!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful words, review and thoughtful feedback! Have a great week and reach out if you have any further garage door needs or concerns. We're always here for you at Precision Garage Door Service! Thanks again.

Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door stopped working and Rich came over and was very knowledgeable and helpful. He helped us get my car out and came back a few days later to fix the problem. He was very professional and polite would highly recommend 10/10

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The should be a 6 star option for exceptional service. The website scheduling is incredible and works! The service technician, Richard, was friendly, professional and knowledgeable. He created a quote, had all parts needed and performed the repair quickly. Went beyond just fixing it, and adjusted opener and lubricated everything. Exceptional company.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard was excellent! First of all, he was here within two hours on a Monday morning after I called to make the appointment. He was obviously highly knowledgeable and experienced, quickly diagnosing and fixing the issue. In addition to fixing the first door, he went ahead and made an adjustment on our 2nd door, noting that it would eventually have the same problem. We could not have been more pleased! I unequivocally recommend him!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating! We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for you and yours and look forward to being there when you need us again for anything garage doors!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We lost power during tropical storm Chantal and had to disengage our garage door's motor mechanism so that we could manually open and shut the door until power was restored. However, we were unable to reattach the link once power came on in a way that fully closed the door, even after 2 hours of my own efforts. Precision's efficient telephone responder set up a quick appointment the day after we called, and Precision kept us updated on the approaching appointment until technician Richard McCann arrived, on time. Richard listened to our problem, quickly diagnosed the problem, carefully adjusted our garage door closing mechanism to restore it fully, and assured me my efforts were not unreasonably dumb. He also checked the whole system for any unperceived problems, all at no additional cost. Richard was smart, personable, and very well trained. We are completely satisfied and will happily call Precision with any future garage door needs.

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A Response from: Ashley Gammon, General Manager

Wow, that is scary with the storm! We are overjoyed we could be here for you and yours and help with your garage door needs. Thank you so much for sharing and the shout-out on our Precision Garage Door Service team. We value your feedback and appreciate you! Have a lovely evening.

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was prompt. The technician (Richard) was knowledgable and professional. He diagnosed that our 12 year old opener motor had seized. He offered replacement options and quickly installed the new model that we selected.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

Richard McCann Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

on our first visit with Richard McConn was excellent he was very professional knowledge and courteous, we were informed that more of our doors would begin to fail to due the age so we want Richard to do the work when needed

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
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