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Read what people are saying
about Precision Garage Door in:

Chapel Hill, NC

Precision Garage Door of Raleigh
has received 122 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent, timely service. Great communication and technician was wonderful to work with. Superb customer service experience!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful words, review and thoughtful feedback! Have a great week and reach out if you have any further garage door needs or concerns. We're always here for you at Precision Garage Door Service! Thanks again.

Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response to concerningly sound coming from our garage door. Scotty arrived ahead of schedule, diagnosedproblem immediately, replaced faulty part and issue was resolved. Scotty is personable, professional and knowledgeable. Explained issue and made repair pretty quickly. Definitely would recommend again!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful rating and sharing your feedback on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had service today with John P. Have used Precision for the last 8 years and service has always been professional. John communicated before arrival, explained issues, resolved issues, and was a pleasure to do business with. Highly recommend this company. Thanks John P. And Precision Door. Take care!

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

John Patton Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron is very knowledgeable and does good work. Neat and efficient. My new belt drive motor is super quiet, and I am very satisfied with the product and Precision Door service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful rating and kind words. We love to see these and appreciate all the feedback on your visit with our team. If there is anything you would like to share please do so here or reach out to our team at Precision Garage Door Service! Thanks again! Have a lovely week.

Aaron Sweet Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our neighbors recommended Precision Garage Door Service. The technician was professional, he was knowledgeable, and efficient. Our garage door now opens quietly. I would not hesitate to recommend Precision Garage Door Service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating. We would truly appreciate your feedback and insight into your visit and work with our Precision Garage Door Service team so feel free to update this with further information or reach out directly and share. Have a wonderful weekend!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service by our technician Greg. We had to compare replacing parts vs system replacement and when we did, he gave us a very honest cost estimate comparison. Ultimately I feel very good about the choice we made, mostly because when he did the install, he was so meticulous that it exceeded all expectations we had, i am very pleased and can highly recommend them.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We lost power during tropical storm Chantal and had to disengage our garage door's motor mechanism so that we could manually open and shut the door until power was restored. However, we were unable to reattach the link once power came on in a way that fully closed the door, even after 2 hours of my own efforts. Precision's efficient telephone responder set up a quick appointment the day after we called, and Precision kept us updated on the approaching appointment until technician Richard McCann arrived, on time. Richard listened to our problem, quickly diagnosed the problem, carefully adjusted our garage door closing mechanism to restore it fully, and assured me my efforts were not unreasonably dumb. He also checked the whole system for any unperceived problems, all at no additional cost. Richard was smart, personable, and very well trained. We are completely satisfied and will happily call Precision with any future garage door needs.

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A Response from: Ashley Gammon, General Manager

Wow, that is scary with the storm! We are overjoyed we could be here for you and yours and help with your garage door needs. Thank you so much for sharing and the shout-out on our Precision Garage Door Service team. We value your feedback and appreciate you! Have a lovely evening.

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Sweet was excellent. He quickly reengaged the mechanism for opening the door which was disabled after a power outage. He was professional, friendly and knowledgeable and took time to address our questions.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out on our Precision Garage Door Service crew. We are overjoyed we could be of service to you and yours! Have a lovely rest of your day and reach out if you have any garage door needs or questions. Thank you!

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg Gray did an excellent job. Spent time explaining things in detail. Replaced motor so I could have Wi-Fi connection, replaced springs for better operation and serviced entire system. 5 star.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out on our Precision Garage Door Service crew. We are overjoyed we could be of service to you and yours! Have a lovely rest of your day and reach out if you have any garage door needs or questions. Thank you!

Greg Gray Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our experience with your company was fantastic. Our garage door opener broke on a Saturday and I was able to schedule an appointment online. John, the repair guy, texted when he was on his way and we received a photo with a bio which was so nice! He told us about our options, gave us prices, and did the work right then. We were already prepared to replace the opener since it was about 25 years old. I will definitely call you if we have any problems and recommend you to others.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful review. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

John Patton Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We received excellent service and recommendations from Precision's Senior Technician Richard Sanchez. Richard was personable, professional and did a great job at completing the necessary repairs and recommended maintenance. I won't hesitate to request Richard for our next service. Thanks to Precision for making this so easy start to finish.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our amazing technician, Aaron was so kind and considerate throughout the entire process, from his call to us to let us know his ETA to following up once he had left. He, and the rest of the team, turned our traumatic morning once we realized our entire motor had blown and bent our track with the door stuck open to 3 hours later having a state of the art opener…it was gold standard care. By comparison, our home warranty wouldn’t budge with an appointment to diagnose until 5 days from our call. I will always recommend the Precision team, and especially Aaron.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician, Aaron Sweet, did an excellent job repairing my 24 year old garage door. The result is far better than I would have expected. Aaron was personable, knowledgable and eager to please.

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Aaron Sweet Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been counting on Precision for the last 25 years. Our recent experience with Richard Sanchez explains why we choose Precision again and again. Richard was professional, personable and clearly explained what he was going to do and the costs. He did a great job and when we help from Precision, we will ask for Richard Sanchez!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found Precision online and they had great reviews. I had lost total control of the garage door. Nothing worked to raise the door. Both our vehicles were trapped inside. I have radiation treatments at UNC every day and was concerned about transportation. It was 9:57 pm. I called their number and surprisingly a very nice lady answered and arranged for a technician to come out the next morning. After a thorough analysis he located and repaired the problem. This is the second time I have used Precision, and I will continued to do so. I will recommend them to all in need.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

John Patton Service Provided:
Garage Door Opener Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can't believe how quick that process was. Great price. Great service. I'm so happy. You can't find customer service like this today. My technician, Richard Sanchez, had a plethora of knowledge that allowed me to make the right choice for my garage. His installation was effective and efficient. I really appreciate Precision and Mr. Sanchez. Highly recommend!

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A Response from: Ashley Gammon, General Manager

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Solid service man Appreciate the straight forward approach

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A Response from: Ashley Gammon, General Manager

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was professional, punctual, and quick. He was informative without being pushy. Happy to have him over again any time.

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A Response from: Ashley Gammon, General Manager

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician Richard Sanchez delivered excellent service, demonstrating his experience in garage repairs. He thoroughly explained the necessary repairs and shared helpful maintenance tips.

-

A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to get a technician on the same day as I called for an appointment. The technician (Scotty Johnson), was the epitome of professionalism. He explained my problem, offered a choice of solutions and thoroughly explained what those solutions entailed as well as costs. He completed the work in his estimated time and did a superb job. He then explained what he had done and how to operate the equipment installed. He was a model for other service organization employees.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garrett from Precision did a fantastic job upgrading my garage door opener. He answered all my questions up front, completed the work efficiently, and quickly responded when I had a question the next day.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love to see this and hear these words. Thank you so much for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you!

Garrett Yeager Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with Precision Garage door was excellent from start to finish. The installation technician, Edward Morales, did a great job. He was very thorough, tidy, and friendly. When he was all finished, he patiently showed me the new features and paired my car to the doors, which is enormously helpful. I am grateful to the whole team!

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Edward Morales Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Edward Morales
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I think Richard is an excellent technician, very well trained in the field of repair of the garage doors. He made a wise recommendation in choosing the correct spring to replace the old ones. On personal level I found him to be very helpful, pleasant, polite & courteous person. I think that he is a great asset to your company.p

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Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

VERY IMPRESSED with the knowledge, experience, and overall ease of working with Scotty, the tech who serviced our garage doors at our new home. Precision installed 2 brand new garage doors at our previous home, seamlessly. I highly recommend Precision Garage Doors for service and/or installations.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out. We appreciate your business and support! Have a great day!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was exactly on time at 8 am. He was absolutely knowledgeable about all things with garage doors. He did a great job with his repair, maintenance and tune-up. I will definitely ask for Richard when I decide to upgrade my lifters and springs.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were able to get a same day appointment on the easy to navigate website. Our technician, Scotty Johnson, was on time, friendly, knowledgeable, and completed the repairs in a timely fashion. We would highly recommend this company.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thorough, fair, incredibly helpful. Richard Sanchez came out and did amazing work. Diagnosed the problem quickly, fixed it and helped to fix several other issues we have been dealing with our garage. Extremely happy and grateful we found this company.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton did an excellent job! He was prompt, courteous, and knowledgeable. He was thorough in his assessment and it was evident he had experience. Thanks!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

John Patton Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson was on time, knowledgeable and explained everything very clearly. He made the repair quickly and efficiently. Very pleasant fellow. I have been pleased with a professionalism of all the Precision Garage Door Service staff.

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A Response from: Ashley Gammon, General Manager

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Scotty receives the recognition they deserve. Thank you again, Pam, have a great day! All the best,

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty and Ricky were great! They gave a thorough assessment and presented the best solution for our garage door. They worked quickly and resolved our issue in a timely manner. I would definitely recommend Precision for your garage needs.

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A Response from: Ashley Gammon, General Manager

Dear Weatherly, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Warm regards,

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
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