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about Precision Garage Door in:
Chapel Hill, NC
Precision Garage Door of Raleighhas received 79 reviews, averaging 4.92 Stars:
Chapel Hill, NC
Chapel Hill, NC
Ryan Joyce came to replace the 10 year old keypad that stopped working. He installed a new keypad and ensured that it was working normally. Ryan then serviced both of our garage doors and checked them both to verify that they functioned and operated normally. We are very pleased with precision Garage Door’s service and the competency and friendly, professional manner of Ryan Joyce.
- John Chornyak
Chapel Hill, NC
I contacted Precision Door around 3 pm on Monday afternoon when a bracket on our door broke and Ryan was scheduled to address our door issues Tuesday morning. Amazing responsiveness. Ryan called on the way to our house and arrived as planned. He assessed the door issues and proposed a plan to fix and service the door. With a clear estimate of costs. Ryan was knowledgeable, professional and completed the work in a very efficient manner. The result is a door working like new. In addition, with the age of the door, he provided a clear proposal refurbish the door when the time came.
- Curtis Clark
Chapel Hill, NC
I have a 20 yr old garage door opener and all door hardware that was installed by Precision Door in Chapel Hill area. I’ve had several service calls for spring replacements and today I had a new belt installed. The technician, Mr McCann was phenomenal. 5 stars + He was punctual, polite, knowledgeable and kind. He explained options. Did not attempt to update anything. He was thorough and quick with the belt replacement and maintenance was provided to the rest of my system. I wholeheartedly continue to recommend Precision Door for all my garage door needs. Excellent service, excellent company.
- Kevin Collins
Chapel Hill, NC
The technician is great, very professional and friendly. They come right on time and very efficient.
- Hao Wang
Product:
Chapel Hill, NC
I have used Precision before and was pleased so I called them to help with the new issue. Evan came on time - calling me when he was on his way which is very helpful - and a service I very much appreciate. He assessed the situation, found the problem and fixed it. He was very patient and kind explaining things to me and answering my many questions about troubleshooting problems . He was polite and a pleasure to work with. I give him a 5+ star recommendation. Thank you! Please do not use my name - use "a very satisfied customer"
- Joan Orourke
Chapel Hill, NC
Scottie did a great job for us. He is a very pleasant person and a pleasure to have around.
- Jim Harshaw
Chapel Hill, NC
Scotty and his associate... were professional, clearly knew what they were doing, pleasant to be around and deal with. What I have described here is not something I get to say often.
- Frank Woody
Chapel Hill, NC
Scott arrived at the agreed upon time and fixed the problem in at most two minutes. If this particular problem (Genie code needed to be reset after batteries were changed) arises again, as it unfortunately certainly will, I will know how to deal with it myself so I can avoid the exorbitant service charge. Scott was friendly, efficient and polite.
- Felix Bloch
Chapel Hill, NC
Evan was excellent. Explained all options and completed repair within one hour. Hooked all wifi account stuff as well.
- Mike Bahner
Product:
Technician: Evan Kopel
Chapel Hill, NC
Precision provided excellent service at my residence today. They came out the very next day (as requested) following my call, quickly diagnosed and then fixed the issue with my garage keypad. The service provider (Devon Culver) was very prompt, friendly and helpful. Such professionalism is the gold standard for the service industry and I will definitely use them again!
- Katherine Stalberg
Product:
Chapel Hill, NC
Clear sales information, on time installation, courteous and professional installation. What's not to like? Of course I'll highly recommend this business. E. R. Weintraub
- Roy Weintraub
Product:
Chapel Hill, NC
Evan Kopel was excellent. He patiently explained what the problem was, our options to fix it, and then did the work carefully and efficiently. We would definitely ask for him again -- a model service technician! David & Dorothy Rutledge
- David Rutledge
Chapel Hill, NC
I called Precision and they came out on a Sunday to fix my garage door. Greg was very courteous and fast and explained what he was fixing and why. The springs were broken and he replaced them. Afterwards, he did a great job explaining the sheet that documented the inspection of all the garage parts!
- Sandra
Chapel Hill, NC
It was a pleasure to watch a highly skilled professional walk through a step-by-step analysis of the situation and develop a step-by-step plan to make the necessary repairs and adjustments to resolve all the problems. Even more exciting was to realize that every necessary item for each of the many problems was on the truck or in his tool kit. In the old navy this would definitely qualify for a BRAVO - ZULU award.
- Sanky Blanton
Chapel Hill, NC
EXCELLENT HELP AND NOT TALK OVER MY HEAD. DID GOOD JOB OF TRYING TO GET ME TO OK A JOB -further than I called for--will consider as Brandon did good job of explaining, though $1300 is alot. Will call again when in need.
- Hank Lesesne
Chapel Hill, NC
Chris was super: knowlegeable, efficient, professional. He arrived a bit early, which was good, after calling ahead. He proceeded to explain everything clearly and install all the new things so that they work exceedingly well.
- Richard Cole
Chapel Hill, NC
Greg Gray was my technician. He explained all my options and answered all of my questions. He did efficient network, resolved the problem and left the area as it was before. He was very pleasant and capable.
- Pam Hoover
Chapel Hill, NC
Great experience with Precision Garage. Everything from the estimate, to customer service to installation. Day of installation went perfect.
- Jason Hrdina
Chapel Hill, NC
Evan, tech did an outstanding job. He went above and beyond to return to my home after there was an entry problem at the security gate. He explained his recommendation and presented me with repair options. The work was done efficiently and he removed all the worn parts. I used the web to find a company which included same day service.
- Jim Lofrese
Chapel Hill, NC
Good guys. Fair prices. Did what they said they would do. Showed up on time. Did a perfect job quickly and efficiently. We will have them back when we need more work.
- Gerald Moore
Chapel Hill, NC
My door was installed by jonathan (think that is his name) He did an excellent and professional job. I was very impressed with his personality and work ethics.
- JAMES NORWOOD
Chapel Hill, NC
Technician was very thorough and pleasant. Showed up on time, actually early. Will absolutely use your company again
- UNC Finley Golf Club
Product:
Chapel Hill, NC
I had a Precision Garage door for years. I am now buying my second door. I have dogs and I am constantly opening and closing the garage door. The Precision Garage door has never failed. I also like the quick service for maintenance of the door and the great and overly friendly technicians. I will not buy from any other company.
- Donald e Vaughn jr
Product:
Chapel Hill, NC
My garage door motor quit the Wednesday before Thanksgiving and I called the company who installed it for service. I was told the service center would be closed until Monday and to call back. After a quick search of other options, I came across Precision and gave them a call. A very helpful person answered and said she could schedule a repair for that Friday between 8-12p. Richard McCann called about 8:30 to say he was on his way and arrived about 15 minutes later. He was personable, knowledgeable and very professional in going over my options for repair. We agreed on a motor/springs combo and the repair was done in less than 90 minutes. As others have commented, the markup on these items were ridiculous. However, I realize I am not simply paying for the parts but the labor, quality of work, service and my TIME. So, to have a daily necessity replaced professionally, by a quality technician in less than 90 minutes for the price I paid evens out in my mind. Great experience with Precision and will definitely call Richard again if future service is needed!
- Matt
Product:
Chapel Hill, NC
The installer was super friendly, helpful, and competent. He took time to explain the options and to install the app. We will absolutely recommend you to others.
- Valerie Steenkamp
Product:
Chapel Hill, NC
Fabulous service! Friendly, knowledgeable inspection of our old (broken) door - clear alternatives laid out. Hugely helpful installation service that went that extra bit above and beyond that will make me want to call them back next time. (And FAST!!!!! Our new garage door was up and running about 24 hours from the time we first called! OK, OK, I know everybody is not lucky enough to have a last-minute cancellation fall into their laps like that, but...)
- Steve Kuenzli
Chapel Hill, NC
Very happy with the service and results from the installation of my garage door. Installation went without a hitch. Personnel were very professional and easy to work with. Overall excellent job with no complaints
- Gerald Koermer
Chapel Hill, NC
Greg was very prompt and excellent service
- Debbie Howard
Chapel Hill, NC
Came the same day I called & got the job done! The issue was more than what I thought but worth fixing in the Long run.
- Hope Skilling
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Our technician, Garrett Yeager, was excellent. He is very knowledgeable, very efficient, very personable, and a good communicator.
- Thomas in Chapel Hill