About Chris
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Reviews for Chris Colucci
PGDS is well-organized and responsive. Their answering service picked up, and a technician arrived promptly on a Sunday afternoon. He was professional, polite, efficient, and informative. After one extension spring broke on our single-car Clopay door, they quoted about $1,400 to convert it to a torsion system, or over $2,000 for a new door. The door is about 30 years old, but in very good condition, so we wanted to keep it and replace the springs. We appreciated the prompt, professional service, but we wish they had offered a straightforward repair. We left with the impression that replacing the extension springs wasn’t possible because the parts were unavailable. Another company replaced both springs while keeping the existing system and door for about a thousand less.
Technician: Chris Colucci
Service: General repairs & installation
My technician Chris was great! Chris was professional and knowledgeable. He explained the problem with my garage door and fixed it within minutes.
Thanks for sharing your experience, Ashley. It's great to hear that the issue with your garage door was resolved quickly and professionally. If you need any further garage door services, let us know!
Technician: Chris Colucci
Service: General repairs & installation
I was extremely pleased with Chris and the service I received from Precision. Problem was resolved and there were no high pressure sales. I will be doing any future business with this company. Thanks Chris!
Thanks for sharing your experience, Beverly. It's great to hear that the problem was resolved without pressure. We look forward to assisting you with future garage door needs.
Technician: Chris Colucci
Service: Garage door consultation,Customer support,General repairs & installation
Chris showed up today to take a look at our 27 year old mechanics because our sensors weren’t working and preventing the door from closing. He presented us with several options including a complete garage door replacement. He didn’t pressure us to make any decision over another. We went with an option replacing our motor, sensors, and adding an external keypad for our home. About an hour later Chris had completed all of the work including a tune up to the remaining existing equipment. The appointment and repairs were all done same day and we couldn’t be happier with the results. Definitely recommend these folks for all your garage door needs.
Thanks for sharing your experience, R. Gordon. It's great to hear you found the right solution for your garage door needs, and that everything was completed on the same day. Your recommendation means a lot to us.
Technician: Chris Colucci
Service: Garage door consultation,Customer support,General repairs & installation
Thanks for your review, Jennifer. It's great to hear you had a positive experience with our garage door services. Your feedback helps us continue to provide quality service in Durham.
Technician: Chris Colucci
Service: General repairs & installation
J.C.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Timely and courteous service.
Clarence Bunce
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From the time of arrival until the job was completed Chris was an exemplary representative for your company. He was punctual, personable, knowledgeable and efficient. He throughly explained the problem and two options for repair. Upon completion of the repair he cleaned up the area to its original state. Needless to say I'm very pleased to have my garage door functioning again.
Norman Dion
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician arrived “on time” was extremely polite and found no reason why the pre-set upper and lower door limits were wiped clean from the units programming. He reset limits and said this would be handled as warranty as unit was purchased and installed by Precision in December 2025 and is less than a year old.
Marky, thank you for your positive review! We're pleased to hear you had a great experience with our garage door services. If you need anything in the future, just let us know.
Technician: Chris Colucci
Service: General repairs & installation
I came home on Labor Day from a weekend at the beach. And after have an amazing weekend, I came home to a broken spring on My garage door. I was unable to open the door. I called Precision Door, thinking they would not be open on Labor Day to my surprise they said that they could have a technician come out immediately. I told him they didn’t have to do it today. They could do it the next day if they want it didn’t matter to me and the technician came out on Tuesday morning. Great prompt service! They were able to fix the problem. I would highly recommend this company. Chris was an army Vetran clean cut super nice. Didn’t try to up sale me on anything. Chris showed me the problems with my door and he fixed the problem. All is good.
Thanks for sharing your experience, John. We're pleased to hear about the prompt service and that the issue with your garage door was resolved quickly. Your recommendation means a lot to us!
Technician: Chris Colucci
Service: Garage door consultation,General repairs & installation
I had an unexpected spring break on my garage door and couldn’t open the door at all. The team were able to get here within a few hours and fixed the problem in under an hour. Great customer service and quality of work by Chris. Would highly recommend!
Samantha, thank you for your review. We're pleased to hear our team promptly resolved your garage door spring issue and provided quality service. Your recommendation means a lot to us!
Technician: Chris Colucci
Service: General repairs & installation
Great service. Called on day and they came the next day. Very pleased.
Charlotte, thanks for your feedback. We're pleased to hear you had a great experience with our garage door service and that we could respond promptly. Your satisfaction is essential, and we look forward to serving you again.
Technician: Chris Colucci
Service: Garage door consultation
Precision did a great job in making scheduling an appointment easy, they responded quickly and did a fine job with the repair I required. The service technician walked through the work to be done, gave me options and gave me recommendations on future work I was thinking about.
Thanks for sharing your experience, Bob. We're pleased to hear that scheduling your appointment was easy and that our technician provided clear options for your garage door repair. Your satisfaction is important as we strive to offer quality garage door services.
Technician: Chris Colucci
Service: General repairs & installation
Michael Curry
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your service technician was very professional and knowledgeable about the job. He advised me about my future service, that I was interested in having your company in the future.
Hello, thank you for the kind words and feedback. We love to see it and hear it! Thank you for the kind words and feedback. Have a great evening!
Shop around! A spring on my garage door broke and I had to have it replaced quickly. They came that day and the work seems to be of good quality, but since the repair, I have called around and they seem to be priced significantly higher than all competitors.
Thanks for your feedback, Taylor. We're glad we could address your garage door spring issue quickly. For pricing concerns, please call us at (919) 500-5160. We aim to provide quality garage door services and can discuss any questions you may have. We are well aware our team and our customer service rep has spoken to you since this review and you declined their options including a refund for some of it, that they shared; we are here if you would like to further talk. Have a good weekend, thanks!
Technician: Chris Colucci
Service: General repairs & installation
Cindy Green
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you for being so prompt and helping my garage door Chris Colucci was very pleasant and when seeing what problems there were, he explained what to do to fix them. He answered many questions and went over all that he fixed. Please thank him for a good job! Cindy Green
Hello, thank you for the kind words, feedback and support! We are always here for your garage door needs, questions, comments and concerns. Have a lovely week and if you need us, reach out to our crew at Precision Garage Door Service. Thanks again!
Excellent client experience. Chris, my technician was professional and very skilled. He completed my repair recommendation, the actual repair and payment process is a timely manner. Would highly recommend.
Thanks, Charles, for sharing your experience. It's great to hear about the timely completion of your garage door repair and the professional service you received. Your recommendation means a lot.
Technician: Chris Colucci
Service: General repairs & installation
Got everything replaced and fixed quickly. Great service
Thanks for sharing your experience, Antoinette. We're pleased to hear everything was replaced and fixed quickly. Our team is dedicated to providing efficient garage door services.
Technician: Chris Colucci
Service: General repairs & installation
Thanks for your 5-star review, Debbie. We're pleased to hear you had a great experience with our garage door services. Your feedback motivates us to continue delivering quality service.
Technician: Chris Colucci
Service: General repairs & installation
Great job, thanks
Thanks for your feedback, Ismael. We're pleased to hear you were satisfied with our garage door services. If you need anything else, let us know!
Technician: Chris Colucci
Service: General repairs & installation
The technician was timely, communicated very well, took care of my issue very efficiently, also made me aware of maintenance issues in the future. Highly recommend
Thanks for your review, George. We're pleased to hear our technician was timely and efficient in addressing your garage door issue. Your recommendation is appreciated, and we're here for any future garage door maintenance needs.
Technician: Chris Colucci
Service: General repairs & installation
Angela
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chris was very informative and explained exactly in detail. Thanks Chris you were awesome!!!
Hello! Thank you for the great review, feedback and insight. We appreciate your business and support. Thank you for taking the time to leave us a review. We are always here for your garage door needs, questions and concerns! Thanks again. Have a great weekend.
Nicholas Von Hoene
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a great experience with precision, garage door service, I set up An appointment online and they showed up the very next day. My garage door stopped halfway up and got stuck, and my car was locked in the garage. They came out and showed me exactly what was wrong and I asked other slew of other questions about the noise because my garage door sounded like a dying animal every time it went up and down, and they replaced the rollers with ones that had ball bearings, and the technician also offered other options for my second garage door, which had not been working for eight years. He performed most of the fixes right then and there and I was able to get my car out that afternoon. They came back the next day and installed two brand new motors and belt drives That are so quiet and wonderful. I am thrilled with their customer service, timeliness, precision, and attention to detail.
Thank you for the kind words and feedback here. Our Precision Garage Door Service team is always here for you and yours. We look forward to assisting you with your garage door needs, questions and concerns. Please reach out for any further garage door items! Thanks!
Technician: Chris Colucci
Service: Broken Garage Door Spring Repair
Product: Belt Drive Garage Door Opener
Pat Rubin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door wouldn't open or close this morning. After trying another service provider who said it would be several days before they could come out to take a look at it, I had an appointment for the same day with Precision. Plus 1 - Precision Chris arrived within 2 hours of the initial call for help. He identified the problem within 10 minutes: a faulty motion sensor at the base of the garage opening. He gave me a quote right then to have the sensors (there are two) replaced. We discussed other aspects of my garage door, one of which is the spring which is going on 10+ years, which Chris said is a little beyond the lifespan for this contractor/builder version. No pressure to replace it, but rather, just discussing the fact that it is at end-of-life. Plus 1 - Precision I decided to replace the spring. It is a bit pricey, but they included a discount and no-cost for the sensor(s) replacement. Plus 1 - Precision. Chris completed the work within a hour. Amazing! Plus 1 - Precision
Thank you for the kind words and feedback here. Our Precision Garage Door Service team is always here for you and yours. We look forward to assisting you with your garage door needs, questions and concerns. Please reach out for any further garage door items! Thanks!
great service, great communication, on time, and did job quickly
Thanks for your review, Frank. Great to hear about your experience with our garage door services. Timely communication and quick service are what we strive for.
Technician: Chris Colucci
Service: General repairs & installation
My technician, Chris, was very professional. He explained what the issues were with my garage door and gave me a few options for service. He then completed my service of choice in a reasonable timeframe and was very happy with the outcome. I definitely would recommend precision doors .
Thanks for sharing your experience, Susan. It's great to hear that our technician provided clear options and completed the garage door service efficiently. We appreciate your recommendation!
Technician: Chris Colucci
Service: Garage door consultation,General repairs & installation
Conley Oates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chris was very professional at all times. He assessed my situation. He listened to me and he came back with his suggestions and recommendations. It was a great and wonderful experience and I will share it with everyone. I know thanks again and I will be using you all in the future. Chris was one of the best.
Very professional.
Thank you, Miroslaw, for your positive feedback. Our team strives for professionalism in all garage door services. Your support is appreciated as we continue to serve the Raleigh area.
Technician: Chris Colucci
Service: General repairs & installation
Service technician Chris was very professional and thorough. Didn’t have time to get competing quotes but I felt good about the quality of parts and the services
Thanks for your review, Steven. We're pleased to hear that Chris provided professional and thorough service. If you have any further questions about our garage door services, please don't hesitate to contact us.
Technician: Chris Colucci
Service: General repairs & installation
our garage door spring broke, leaving us in a bit of a pinch. They had a very quick availability, and the service technician, Chris, was communicative, kind, thorough, professional, and helped us find the best solution for our garage. Highly recommend these folks.
Thanks for sharing your experience, John. We're pleased to hear that Chris provided thorough and professional service for your broken garage door spring. Your recommendation means a lot!
Technician: Chris Colucci
Service: Garage door consultation