Angela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very informative and explained exactly in detail. Thanks Chris you were awesome!!!

Nicholas Von Hoene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with precision, garage door service, I set up An appointment online and they showed up the very next day. My garage door stopped halfway up and got stuck, and my car was locked in the garage. They came out and showed me exactly what was wrong and I asked other slew of other questions about the noise because my garage door sounded like a dying animal every time it went up and down, and they replaced the rollers with ones that had ball bearings, and the technician also offered other options for my second garage door, which had not been working for eight years. He performed most of the fixes right then and there and I was able to get my car out that afternoon. They came back the next day and installed two brand new motors and belt drives That are so quiet and wonderful. I am thrilled with their customer service, timeliness, precision, and attention to detail.

Pat Rubin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door wouldn't open or close this morning. After trying another service provider who said it would be several days before they could come out to take a look at it, I had an appointment for the same day with Precision. Plus 1 - Precision Chris arrived within 2 hours of the initial call for help. He identified the problem within 10 minutes: a faulty motion sensor at the base of the garage opening. He gave me a quote right then to have the sensors (there are two) replaced. We discussed other aspects of my garage door, one of which is the spring which is going on 10+ years, which Chris said is a little beyond the lifespan for this contractor/builder version. No pressure to replace it, but rather, just discussing the fact that it is at end-of-life. Plus 1 - Precision I decided to replace the spring. It is a bit pricey, but they included a discount and no-cost for the sensor(s) replacement. Plus 1 - Precision. Chris completed the work within a hour. Amazing! Plus 1 - Precision

Conley Oates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very professional at all times. He assessed my situation. He listened to me and he came back with his suggestions and recommendations. It was a great and wonderful experience and I will share it with everyone. I know thanks again and I will be using you all in the future. Chris was one of the best.

RH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt and quality of work was satisfactory but felt I overpaid. If you have the time in a non urgent situation, would definitely recommend getting other quotes from companies that don't charge a fee for estimates (and there are many). Precision currently charges $95 for the service call that is waived if you go ahead with an estimated service over $250. This puts you behind the eight ball to start if you want to go elsewhere. I gave them a try given their advertising but won't make that mistake again. I should have read their 2-3 star reviews that had other customers feeling they overpaid as well.

Steve Maynard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recommendation from friend that used Precision

Douglas Boyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, quick to respond, and quality of results are great!

zona norwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Speedy, excellent service!

Marcos Pena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience!! From the initial call to schedule a technician, to the technician calling ahead, coming over promptly, providing details of my garage and what it needed. Was able to get everything done and get my garage working and ensured I was all set the very same day.

Tyrone Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My house was built in 2013 -- garage door itself is like new and not the problem but the hardware associated with it over time failed (normal wear and tear usage). Spring broke late evening and I called (Holly) at Precision she was excellent, listened to my problem and scheduled me for the next day. Chris arrived in a timely manner after calling me per my request 30 minutes prior to arrival at my home for the repair. He not only identified the obvious broken spring but visually showed me other areas that needed immediate attention (very in depth visual inspection and eye opening to myself). Replaced everything recommended by this very knowledgeable Technician and Very Satisfied with the out come. Chris not only made my door operate smoothly and quietly that day but gave me a (FREE) eyes on inspection 1 year from the date of repair to insure all repairs were holding to their value. Being retired military (cross the T's dot the I's) and working currently at a major car dealership (Facility Manager position) -- I was impressed at the training and knowledge of every department I delt with at Precision -- High recommendation of this company to anyone that needs any garage door service, repair or replacement. THE PRICE WAS JUSTIFIED TO THE AMOUNT OF REPAIR -- Thank You Presision

Scott Langkamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my first time using Precision and I was very pleased. They communicated when they would arrive and were right on time. Chris, the technician, was very knowledgeable and completed the service accurately and quickly. I would use Precision again and highly recommend their service.

Marty Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris Colucci was provided excellent customer service!!! Got the job done quickly and accurately. Will definitely be using PGD again when needed.

laura roscoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and prompt on arrival. Great to work with. Chris was very knowledgeable and pleasant to do business with.

Tina Brich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very professional. Studied my garage door, came up with a plan that could/would work, presented and explained everything to me and I decided to go ahead with his recommendations. Important to me "a quiet garage door" mission accomplished.

Marcus Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician Chris performed a inspection on the garage door found issues and recommended different options to correct the issues found. We agreed on a solution and Chris made the repairs needed. During his time here Chris was courteous in his dealing with me and handled himself in a knowledgeable and professional manner. I highly recommend this company for any garage door issues. M.L. Perry

Terri Capone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company, great service and great repairmen (especially Chris Colucci!!!). I would use them again!

bethany hagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Answered all my questions and gave service options for problem. Would highly recommend.

Robert Bassett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem solved. Very professional and helpful.

BLT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision door company normally they have been very helpful in helping me with my garage door if something does not work. I have always had a very good experience with Precision and I can even call back a few of the guys that have helped me in the past. Gary is always great to work with. However, this time I called because the garage door would not open all the way or close. The tech came out and it was the cable that had broke. I was not informed nor aware I could purchased just the cable and have it installed by a friend, or just have the cable replaced. The tech just said it needed a new cable and it comes with the rail, I asked the price, and was shocked, a tiny discount was offered, and the total cost was 441.00, that took less than 20 minutes. My issue is this - I called Gary and asked him about all of this and asked why wasn't I offered another solution to order the part which normally at any Home Depot, Lowes or on line the price is about 50.00. Which would have saved me almost 400.00. I am definitely not happy with the service or the tech that came out, he even tried to offer me a new motor for a total of over 800.00. It isn't even quiet. The tech just kept telling me my motor is old and I should get a new one. The tech also informed me when I purchased the garage doors and now they are more than double the price of what I paid. Not sure what all this had to do with getting a cable fixed on the garage door opener. Now, I just purchased another garage door opener - a Chamberlain MYQ with all the bells and whistles the whole unit, (with a motor 1/2 hp of course) for under 200.00, had it installed and it is much quieter than the one Precision put in. Having spend 441.00 of my money could have been avoided had the tech been a very honest and sincere person. I am 74 years old, senior, retired and party of one, felt like I was taken advantage of. Feel free to refund my full amount and take out the rail/cable that was not necessary and I'll get a whole new unit for half the price installed, and a more updated version. That's my problem solved. A very dissatisfied customer in Cary. BLT

Keith Hoverstad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to make appointments on line. The Tech arrives on time and quickly fixes the problem. Offers good assessment of current opener and recommendations on replacement should the need arise. Courteous and professional. Precision earns the five stars and my future business.

Justin Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did an outstanding job. Our door behaved badly at a particularly inconvenient time (is there ever a good time?). We needed prompt service and Precision provided it the next morning. Chris showed up on time and dealt with the issue in a professional and courteous way. What's not to like? We would call Precision before anyone else!

Elizabeth Montague

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience from start to finish! The rep/technician, Chris, came the same day that I called. He assessed the situation and discussed options with me. I chose to have both openers replaced, so we scheduled a date for the service. I think he would have done the service that initial visit day, but I decided to do both doors instead of just one, which took more time. He arrived right on schedule the day of the installation and finished in the time frame promised. I'm enjoying my quieter doors that no longer jerk when opening--I couldn't be more pleased!

Tony Fiore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire process from booking the appointment to completion of the work could not have been easier. Using the web based app, I was able to make the appointment at my convenience without issue. From there, I was kept informed and reminded of my upcoming service call. The technician Chris, arrived on time and was courteous and professional. He performed his diagnostic check and prepared options for my review. He explained his recommendations and I never felt any pressure to choose one option vs. another. He was able to complete the service call and replace the worn parts. I could not have been more satisfied. I will recommend Precision Door to my neighbors.

Cristine Tarpey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was a pleasure to work with. He explained everything he was doing and why. I would highly recommend Precision Garage Door Service. Thanks for a job well done.

Debbie Kinsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the tech. He was very personable and very knowledgeable about the product. The job was finished in a very timely manner. Thank you for your service.

Charles Kaiton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Chris, was efficient and professional!

Mahammed AKram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service and have knowledgeable Technicians

Sharon Ruffingarr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service for my garage door was done.. charged me 79.00 dollars for a 10.00-12.00 garage door opener ( a 60.00 dollar up charge). The technician was pleasant with trying to sell other services. The service charge is outrageous also, very expensive.

Deborah Privette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called around 2pm and they were out and job completed by 4pm. Chris was very professional and efficient.

William Friend

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for service on one inside control station that was not working. Chris arrived exactly at the scheduled time and switched out the defective device. Two years after it was installed, it was covered by the warranty.