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Chris Colucci
Average: 4.85 stars
Chris Colucci's Bio:
Hello I am Chris. I have been in the garage door industry for 5 years now. I like to help customers better understand their garage door system. I served in the army prior to starting my career in garage doors. Outside of work I like to play video games and hang out with my wife.
Cary, NC
Pittsboro, NC
Your technician Chris performed a inspection on the garage door found issues and recommended different options to correct the issues found. We agreed on a solution and Chris made the repairs needed. During his time here Chris was courteous in his dealing with me and handled himself in a knowledgeable and professional manner. I highly recommend this company for any garage door issues. M.L. Perry
- Marcus Perry
Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!
Cary, NC
Great company, great service and great repairmen (especially Chris Colucci!!!). I would use them again!
- Terri Capone
Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.
Cary, NC
Excellent service. Answered all my questions and gave service options for problem. Would highly recommend.
- Bethany Hagan
Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Chapel Hill, NC
Problem solved. Very professional and helpful.
- Robert Bassett
Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Cary, NC
I called Precision door company normally they have been very helpful in helping me with my garage door if something does not work. I have always had a very good experience with Precision and I can even call back a few of the guys that have helped me in the past. Gary is always great to work with. However, this time I called because the garage door would not open all the way or close. The tech came out and it was the cable that had broke. I was not informed nor aware I could purchased just the cable and have it installed by a friend, or just have the cable replaced. The tech just said it needed a new cable and it comes with the rail, I asked the price, and was shocked, a tiny discount was offered, and the total cost was 441.00, that took less than 20 minutes. My issue is this - I called Gary and asked him about all of this and asked why wasn't I offered another solution to order the part which normally at any Home Depot, Lowes or on line the price is about 50.00. Which would have saved me almost 400.00. I am definitely not happy with the service or the tech that came out, he even tried to offer me a new motor for a total of over 800.00. It isn't even quiet. The tech just kept telling me my motor is old and I should get a new one. The tech also informed me when I purchased the garage doors and now they are more than double the price of what I paid. Not sure what all this had to do with getting a cable fixed on the garage door opener. Now, I just purchased another garage door opener - a Chamberlain MYQ with all the bells and whistles the whole unit, (with a motor 1/2 hp of course) for under 200.00, had it installed and it is much quieter than the one Precision put in. Having spend 441.00 of my money could have been avoided had the tech been a very honest and sincere person. I am 74 years old, senior, retired and party of one, felt like I was taken advantage of. Feel free to refund my full amount and take out the rail/cable that was not necessary and I'll get a whole new unit for half the price installed, and a more updated version. That's my problem solved. A very dissatisfied customer in Cary. BLT
- BLT
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Technician: Chris Colucci
Cary, NC
Easy to make appointments on line. The Tech arrives on time and quickly fixes the problem. Offers good assessment of current opener and recommendations on replacement should the need arise. Courteous and professional. Precision earns the five stars and my future business.
- Keith Hoverstad
Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!
Cary, NC
Chris did an outstanding job. Our door behaved badly at a particularly inconvenient time (is there ever a good time?). We needed prompt service and Precision provided it the next morning. Chris showed up on time and dealt with the issue in a professional and courteous way. What's not to like? We would call Precision before anyone else!
- Justin Fisher
Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!
Pittsboro, NC
Great experience from start to finish! The rep/technician, Chris, came the same day that I called. He assessed the situation and discussed options with me. I chose to have both openers replaced, so we scheduled a date for the service. I think he would have done the service that initial visit day, but I decided to do both doors instead of just one, which took more time. He arrived right on schedule the day of the installation and finished in the time frame promised. I'm enjoying my quieter doors that no longer jerk when opening--I couldn't be more pleased!
- Elizabeth Montague
Hey! Thank you so much for the fabulous review. We love to see this, hear feedback and great details on your visit with our Precision Garage Door Service team. We are overjoyed we could be of service and provide a great garage door experience. We're always here for your garage door needs. Please reach out for anything else. Thanks again!
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Technician: Chris Colucci
Apex, NC
The entire process from booking the appointment to completion of the work could not have been easier. Using the web based app, I was able to make the appointment at my convenience without issue. From there, I was kept informed and reminded of my upcoming service call. The technician Chris, arrived on time and was courteous and professional. He performed his diagnostic check and prepared options for my review. He explained his recommendations and I never felt any pressure to choose one option vs. another. He was able to complete the service call and replace the worn parts. I could not have been more satisfied. I will recommend Precision Door to my neighbors.
- Tony Fiore
We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!
Cary, NC
Chris was a pleasure to work with. He explained everything he was doing and why. I would highly recommend Precision Garage Door Service. Thanks for a job well done.
- Cristine Tarpey
Hey there, thank you for the fabulous review and shout-out. We appreciate you sharing, taking the time to provide feedback and clarity. Thanks again! Have a great week!
Garner, NC
We were very pleased with the tech. He was very personable and very knowledgeable about the product. The job was finished in a very timely manner. Thank you for your service.
- Debbie Kinsey
Raleigh, NC
Our technician, Chris, was efficient and professional!
- Charles Kaiton
Hi there, thank you for the wonderful 5-star rating. If you have further feedback, please feel free to use here or directly share with us. We appreciate you sharing with our Precision Garage Door Service team and for supporting us. Have a lovely week!
Cary, NC
Great customer service and have knowledgeable Technicians
- Mahammed AKram
Garner, NC
Service for my garage door was done.. charged me 79.00 dollars for a 10.00-12.00 garage door opener ( a 60.00 dollar up charge). The technician was pleasant with trying to sell other services. The service charge is outrageous also, very expensive.
- Sharon Ruffingarr
Hi there, thank you for sharing your feedback. Please reach out to our team at Precision Garage Door Service to discuss the details of your visit and feedback further. We take great pride in our skilled team and the product we bring to our customers so know we are here for you. Please reach out directly. Thank you!
Raleigh, NC
I called around 2pm and they were out and job completed by 4pm. Chris was very professional and efficient.
- Deborah Privette
Hi there! Thank you so much for your kind words and shout-out on Chris! We appreciate your support and business. Thanks again! Have a lovely weekend.
Cary, NC
I called for service on one inside control station that was not working. Chris arrived exactly at the scheduled time and switched out the defective device. Two years after it was installed, it was covered by the warranty.
- William Friend
Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything!
Cary, NC
The technician was knowledgeable and polite. He gave me some options that would remedy the problem, he did not try to push us into more than we needed.
- Sharon Gargano
Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything!
Raleigh, NC
Fast and amazing service. I requested help online in the evening and someone was out the following first half of the day. The gentleman who arrived was very courteous and highly knowledgeable and did a phenomenal job. The garage door is in far better shape now than it has been in years, quieter, and in nicer condition.
- Skipper
Skipper, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Sincerely,
Service Provided:
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Technician: Chris Colucci
Cary, NC
When I called to set up an appointment I was pleasantly surprised to learn that you could have service on Saturday or Sunday at the same rate as a weekday. The young man who came to day was very professional and listened to what I needed to have done. He was efficient, and gave me all the information I needed. Excellent experience.
- Sally Cameron
Hi Sally, We are so happy to hear from you and that you were pleased with your recent garage door servicew with Precision Garage Door. We appreciate you letting us know that we made your day, that is our number one goal is to ensure our customers are satisfied with their service. We're here to serve you anytime! Regards,
Cary, NC
Super service!
- brian zuercher
Raleigh, NC
My technician Chris Colucci was very knowledgeable about his job and how to handle the situation. He also explained my issue in detail and gave a pre-estimate of cost before performing the work. I hope Chris will be an employee always as he will be my go to garage door guy. Thanks
- Warren Crowell
Thank you for sharing your feedback about our team, Warren! Thank you for giving us 5 stars, we're so glad to hear that you're satisfied with the service you received from Chris and the Precision Garage Door team. We're here anytime you need us! Kind regards, Precision Garage Door Service
Pittsboro, NC
Precision has professionally maintained our garage doors for 13 years. Today the technician (Chris) once again more than fulfilled expectations. In addition to servicing and replacing components as needed, Chris provided additional options and estimates that will help us create a timeline for future maintenance and upgrades.
- b. moore
Thank you for sharing your feedback about our team, B. Moore! We're so glad our tech went above and beyond for you! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door. It was a pleasure serving you! Kind regards, Jenifer Lawless Precision Garage Door Service
Raleigh, NC
Chris C completed my garage door repair today. Chris was very professional, courteous, and informed me about the repair process. Great job!
- Wayne Taylor
Wayne, We are so grateful for your feedback. We are delighted to hear Chris provided you with excellent service. We can't wait to work with you again! Best regards,
Cary, NC
. Chris was sent out and was very knowledgeable and narrowed down the problem quickly, resolved it, and answered all of the questions. He was polite and helpful from the start.
- Paulette Shekell
Dear Paulette, Thank you for sharing your garage door service experience with us. We are pleased to hear Chris was able to address all your needs with exemplary service. Thank you for allowing us the chance to serve you! Regards,
Holly Springs, NC
Great service! Our door was fixed less than 24 hours after it broke.
- Matthew Willis
Willow Spring, NC
Very fast scheduling. Chris was the technician. He diagnosed my issue and was able to resolve without having to resort to more expensive options. Overall I am very happy with the service. My only gripe is that he didn’t clean up after complete - just took the old materials away. Not a super big deal, but I have to ding them a star for this. Again, happy customer!
- David Smith
Pittsboro, NC
Chris explained the proposed work clearly which enabled me to make the best decision for my needs. Initially my intent was to have the garage door opener replaced with one that has a camera. Chris explained the type available, which was a rechargable and would require my interaction to recharge. I opted to not have the opener changed and remained with the opener that was installed last year when we had a new LiftMaster installed. Today I did opt to have the tuning service for both doors. Chris was very professional and friendly.
- Pamela Neff
Wendell, NC
At 0600 on Friday approximately my garage door became off track. I had just pulled out of the , igarage enroute to work. I had to leave the garage open. Not knowing and garage service I Google search and Precision appeared. An appointment was made for later that day, Chris a service tech called enroute to the house at approximately 1330 hrs. His professionalism in completing the repair solved the problem in less than two hours after I gave him permission based upon the options he gave [there was three to choose from.] Based upon my experience I would recommend Precision to anyone who asked for a recommendation.
- Arthur a Marsh
Raleigh, NC
I HAVE USED THE SERVICE BEFORE THOUGH THEY COST A LOT
- Earlene Debnam
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Chris was very professional. Studied my garage door, came up with a plan that could/would work, presented and explained everything to me and I decided to go ahead with his recommendations. Important to me "a quiet garage door" mission accomplished.
- Tina Brich