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John Patton

John Patton
Technician
Reviews: 20
Average: 4.80 stars
John Patton has received 20 reviews, averaging 4.80 Stars:
1 2 3 4 5

John Patton's Bio:

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician, John Patton was outstanding!!! He communicated his ETA & was punctual. He was very respectful of my property. His knowledge, skill and expertise were obvious. He was professional and very informative. Any business would be happy with 10 pros like John! Thanks for sending him

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A Response from: Ashley Gammon, General Manager

Wow Michael! What an amazingly kind and thoughtful review of your experience with John and Precision Garage Door. Our team strives to provide quality, professional service to each customer they meet and we are thrilled this was reflected in your experience. Thank you for choosing Precision Garage Door! Regards,

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed my door repaired.

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A Response from: Ashley Gammon, General Manager

Liz, Thank you for rating Precision Garage Door of Raleigh 5 stars for your garage door repair experience, we thank you so much! Regards,

John Patton Service Provided:
Garage Door Opener Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John could not have been more friendly, professional, and capable. He carefully diagnosed all the issues and communicated the options clearly. I will definitely recommend Precision Garage Door to all my friends and neighbors.

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A Response from: Ashley Gammon, General Manager

Thank you so very much, Billy! This is awesome feedback, we are so happy to hear you were pleased with your garage door service! Warm regards,

John Patton Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton did an excellent job, he explained everything . John Fry

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A Response from: Ashley Gammon, General Manager

That's great to hear, John! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Jenifer Lawless Precision Garage Door Service

John Patton Service Provided:
Garage Door Opener Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience - response time was amazing. Tech - John was informative, understanding and very knowledgeable. Couldn’t ask for better service.

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A Response from: Ashley Gammon, General Manager

Claudia, Thank you for taking a moment to share with us this positively awesome feedback of your garage door service experience! We appreciate you allowing us the opportunity to serve you! Kind regards,

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was the service technician who provided maintenance and repair services for our garage door. He did a great job of explaining all of our service options, and he did a really good job carrying out the option we chose. Our garage door is now opening and closing very smoothly. We are very happy with the service that Precision Garage Door Service provided.

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A Response from: Ashley Gammon, General Manager

Judy, We are so thrilled to hear John was able to take great care of you! We take great pride in our dedication to making customers happy and we are so happy to hear this commitment was reflected in your experience with John. Thank you for the opportunity to have served your garage door needs. Regards,

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used Precision before, and their work is very professional.

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A Response from: Ashley Gammon, General Manager

Hi Steve, We appreciate your continued loyalty and support of Precision Garage Door. You can count on us anytime to take care of your garage door needs. Kind regards,

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had broken springs repaired11/10/24. Called Precision and was promptly scheduled for repair. Paid $1,300 for the repair. More expensive than I remembered for previous repairs over the years, but I chose not to get additional quotes for repair. Evening of 12/10/24, I came home and closed the garage door. As the door closed, the door came of the tracks and failed to close properly. Upon closer inspection, the door had also pulled at the bracing between the top of the door and the connection to the garage door opener chain. Obviously, I called Precision to get it checked out again. I had also recalled the tech saying he had adjusted the tracks during the initial repair. I assumed as a courtesy. When I chatted online and called directly, I explained prior service and the current issue. I would have expected, given such a recent service and at such expense, I would have been told we will get someone out asap to take a look. Dissapointed that I was obviously chatting with and speaking to a scheduler who was just giving me the next available time. The soonest that would work was days later. Contacted another Company and they came out with hours and got the door functioning again. Icing on the cake was the tech saying I had paid twice what they would have charged to replace the spings. Just left an overall bad feeling

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A Response from: Ashley Gammon, General Manager

Michael, We regret to hear you were not satisfied with your recent service experience. We would love the opportunity to further address your concerns and have left our contact information to further address your concerns. Customer satisfaction is of the utmost importance and I want to make this right. I hope to hear from you!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scheduling was flexible and efficient . Communication was timely and accurate. Technician was personable and skilled . Overall outstanding experience !

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A Response from: Ashley Gammon, General Manager

Dear Mike, We appreciate you taking time to share your positive experience with us. We are so glad that John was able to get to you timely fashion and take care of your garage door needs. We're here to serve you anytime! Regards,

John Patton Service Provided:
Broken Garage Door Spring Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived on time. Courteous and professional. Indicated the nature of problems and provided estimate for repairs. Completed work in a timely manner.

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John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, John Patton, was unbelievably professional, knowledgeable and accommodating! Our garage door is now better than new and incredibly quiet. John went over and beyond our expectations and we will refer him and Precision Door every chance we get!!

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John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great overall service. The service tech’s was friendly and professional. The service was completed quickly and correctly. I did not have to wait for my service appointment. My replacement system was a little pricey in my opinion, but better than than the original system that came with the house that was built in 2005.

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John Patton Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very satisfied with our experience. We had a garage door malfunction that occurred at 3:30 PM on a Saturday afternoon, in which the door was halfway closed and jammed so that we could not get our cars out. I went to Precision's website which was easy to use to schedule service that same afternoon. The technician arrived as scheduled, was knowledgeable and courteous and diagnosed the problem quickly. He gave us a quote for the work to repair the door with options. We elected to go with the "best" option because our door was old and had not been serviced in a long time. He completed the repair work that afternoon and our garage door was up and running again.

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John Patton Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was incredible! He arrived exactly on time, thoroughly examined our door and discovered some additional issues we were unaware of and provided a range of options. He explained in great detail our purchases and how to operate them.

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John Patton Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John came out the very next day after I called. He was very professional and knowledgeable. He replaced both keypads on our two garage doors. They were 20 years old and working great. I also had some other questions that he was able to answer. Very nice person. John made sure the garage doors were working and we tested them multiple times before he left. He explained the work that he was doing and the price was very much in line with what was quoted in the estimate when I called to schedule the appointment.

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John Patton Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good service installer was great.

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John Patton Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was prompt, patient, professional and efficient. I appreciate his work ethic and scope of knowledge. Stay the course.

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John Patton Service Provided:
Garage Door Opener Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was on time, professional and very courteous! Thanks for taking the time to give us options and explaining each of them to us! I would highly recommend Precision to all my friends and neighbors.

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John Patton Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was the technician assigned to our service. He was right on time, assessed our needs and explained options and recommendations. He was very courteous and knowledgeable. I am the type of person that wants to watch and try to understand what work is being performed. Not only was John okay with me being present He explained what he was doing and never slowed down from getting the job done. He was one of the "best" service technicians we have ever dealt with. He is most definitely an asset to the Precision Garage Door Company. I will absolutely recommend him and your company to anyone needing the services you provide. Would give him more than 5 stars if possible.

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John Patton Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision Door when my garage door spring broke. After trying to DIY fix it, I called for quote to fix/replace. The phone was answered by a person and an appointment was made for the next day. Representative (John) showed up as promised, explained the failures related to the door and assembly (30 years old mind you), and all aspects of the estimate to replace the door and opener, and verified that the selected door was in stock. Door will be replaced within 2 days of quote. I called Precision as they have a good reputation, are responsive and insured.

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John Patton Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: John Patton
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
207 W Millbrook Road
Suite 205

Raleigh, NC 27609
Precision Garage Door Service of Holly Springs
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540