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Scotty Johnson

Scotty Johnson
Technician
Reviews: 24
Average: 4.96 stars
Drug Test: 12/18/2019
Scotty Johnson has received 24 reviews, averaging 4.96 Stars:

Scotty Johnson's Bio:

Hi there, my name is Scotty. I began my career in the garage door service repair and sales industry in June 1988. I'm a very understanding and experienced technician that strives to go beyond your expectations. On my off time I enjoy my family and competing in bass fishing tournaments. I look forward to being your friendly, considerate garage door technician that has the experience to accommodate all of your garage door needs.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My appointment window was for 8am-10am the next morning after I called. Scotty, called before he arrived and was very professional the whole time. He explained everything thoroughly and also took pictures inside the opener so we could see exactly what he was referring to. We ended up replacing our opener, but before doing so, Scotty gave us choices and explained the differences between each one. Thank you Scotty for taking pride in what you do and not assuming that everybody knows about garage door openers.

- Von Motley

A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star, we strive to provide just that for all our customers. Scotty is great and we love seeing how pleased you are with the service he provided. Thank you for your business and please call if we can help in the future.

Scotty Johnson Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the tech was excellent and very professional person. thanks again

- Jim Hargreaves

A Response from: Tim Yeager

We are so pleased to see that you received five star service from Scotty. Thank you for your business and please let us know if we can help you in the future.

Scotty Johnson Service Provided:

Broken Garage Door Spring Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision in the past. Great service. Same day appointment. I called at 11 that my door was not closing and service tech was here at 5

- Terry Saye

A Response from: Tim Yeager

Thank you for trusting us with your business again. We are so glad you called and that we were able to take care of your garage door needs. Please let us know if we can help in the future.

Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty did an outstanding job to dis my garage door problems. He was totally professional and worked extra hours to get the entire job done

- Sandra Sully

A Response from: Tim Yeager

Thank you so much for this great 5-star review. Scotty is a valued team member and we love seeing how satisfied you are with the service he provided. We really appreciate your business and are here to help in the future when needed.

Scotty Johnson Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Why garage door spring broke for the 2nd time and they were here in a matter of a few hours. Heavy duty spring replaced and I went ahead and changed out the door opener that had been in since day one (almost 20 yrs). Job well done. I would highly recommend them for all your garage door needs. Thanks

- Bobby Hennecy

A Response from: Tim Yeager

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime, just give us a call.

Scotty Johnson Service Provided:

Garage Door Repair


Product:

Opener


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very friendly and helpful

- Andy Mills

A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Scotty Johnson Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a spring break and knew I also needed my door serviced and was considering upgrading from my noisy chain drive operator. Scotty arrived on time and was very professional and courteous. He explained every detail of what he recommended and why. He took time to see if I had any questions and completed the job perfectly. I couldn’t be happier with his work and the new operator. I purchased the Lift Master 8550WLB DC BATTERY B/U BELT DRIVE WIFI. Even though it was a bit pricey I feel I definitely received top notch service and a top of the line operator. I highly recommend Precision Garage Door Service.

- Zeke Evaro

A Response from: Tim Yeager

Thank you so much for the recommendation and five star review. We love seeing that Scotty provided you with five star service. We hope you enjoy your new opener. Please let us know if we can assist you in the future, we appreciate your business!

Scotty Johnson Service Provided:

Broken Garage Door Spring Repair


Product:

Belt Drive Garage Door Opener


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty Johnson is a straight-forward, honest and efficient professional. He knows his stuff and leaves you with a confidence you look for in a service provider. I ask for him personally when we need garage door service!

- Larry McAnallen

A Response from: Tim Yeager

Thank you so much for the kind words, we will certainly pass them on to Scotty. He is a great employee and represents the service that we strive for all of our customers to experience. We appreciate your business very much and please let us know if we can assist you in the future.

Scotty Johnson Service Provided:

Garage Door Opener Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty is friendly and professional. He assessed the problem and fixed it and clearly explained the solution and what to do if it occurs in the future. I have used Precision previously and was confident they would solve the issue.

- John Zatti

A Response from: Tim Yeager

Thank you for trusting us again with your garage door needs. We are happy to see that Scotty took care of your problem and provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:

Garage Door Opener Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome job! Our service tech, Scott, did a great and very professional.

- Joseph Cosgriff

A Response from: Tim Yeager

Thank you, Scotty is a valued employee and we love seeing that he provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Neighbors in the subdivision recommended Precision. Installer was great. he gave me 3 options with cost. I picked one and he was able to install immediately. Also was serviced same day as call. Even came 20 minutes earlier than estimated.

- Steven Reeser

A Response from: Tim Yeager

Awesome to hear, so glad we could work with you. We appreciate your business and please let us know if we can assist you in the future!

Scotty Johnson Service Provided:

Garage Door Repair


Product:

Springs


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. Just a quote at this time but I feel good recommending the company!

- Drew Mcgraw

A Response from: Tim Yeager

Thank you for your business and recommendation. We look forward to working with you in the future when needed.

Scotty Johnson Service Provided:

Install Garage Doors


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spring was broken when I went to get out this morning. My technician was out to the house and had my door fixed within 2.5 hours of my call. I highly recommend this company.

- Jeff Beeler

A Response from: Tim Yeager

Thank you so much for your business and recommendation. We are happy that we could take care of your door needs so quickly. If you need help in the future, please let us know.

Scotty Johnson Service Provided:

Garage Door Repair


Product:

Springs


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely knowledgeable technician. Highly professional. He explained the problem well and provided me the repair options.

- Greg

A Response from: Tim Yeager

Great to hear, thank you for sharing your experience. We appreciate your business and the five star review!

Scotty Johnson Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision when I saw their TV Commercial. I called the same day I saw their commercial and Precision sent a technician to my home that day to resolve my problem. Their customer service was outstanding and their customer representative, Scotty, was prompt, extremely courteous, LiftMaster knowledgeable and helpful in answering my questions about the system and even programmed my car system to open the garage doors. On a scale of 1-10, Precision rates a 10 without question.

- Dianelle King

A Response from: Tim Yeager

Fantastic feedback, thank you for sharing! Customer satisfaction is our top goal and we love seeing how happy you are with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:

Garage Door Opener Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke in a unique way late on a Saturday night. We called and within an hour, they arrived and 2 hours later, everything was fixed. Couldn't have asked for more.

- James Moy

A Response from: Tim Yeager

James, thank you for your business and the review! Glad we could be of assistance and if you need us in the future, please give us a call.

Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty was on time and changed the keypad quickly and he gave me some helpful information about it. Also the garage door check that was included was appreciated. Thanks again.

- Suzanne Hanson

A Response from: Tim Yeager

Suzanne, Thank you for the five star review. We are happy to help anytime you need us. We appreciate your business!

Scotty Johnson Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty Johnson replaced everything but the tracks and doors on our 3 car garage yesterday. He was wonderful esp in explaining the damage to the old equipment, and how to use and maintain the new equipment. Left our house at 7:30 pm for another call. A very personable, professional hard worker. Hope I never need him again but if I do he will get my business!!!

- Dorian Gorevin

A Response from: Tim Yeager

Dorian, Thank you for taking the time to leave a review. We love hearing feedback from our customers and that our employees have left such a good impression. Scotty is a great employee and we are so happy he could assist you with all of your door needs. Please call us in the future if you need anything and we will send Scotty your way!

Scotty Johnson Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scottie was great. Looking forward to my new door

- Troy Andrew

A Response from: Tim Yeager

Thank you for the five star review and we hope you enjoy your new door!

Scotty Johnson Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow. Emailed yesterday (Sunday) morning about a non-urgent matter, wasn’t sure they’d be open the week of Christmas. Got a call to schedule within an hour (despite being a Sunday morning) and had the technician out by 8:30am the next day. Problem turned out to be bigger than expected, required a significant rebuild which was competed by 10:00am. Couldn’t have been more impressed by the professionalism, honesty and efficiency of the process.

- Josh Berkowitz

A Response from: Tim Yeager

Thank you, we are glad we could help take care of your door needs and get the rebuild done for you so quickly. We appreciate your business and please call if you need us in the future.

Scotty Johnson Service Provided:

Garage Door Opener Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional. Great expertise. Friendly. Top notch company I go to every time we have a garage need. Was delighted by the same day call and service. Had springs and rollers replaced. Great work! Highly recommend Precision

- Mike Watkins

A Response from: Tim Yeager

Thank you so much for your repeat business and the recommendation. We love seeing our customers so pleased with the service they received!

Scotty Johnson Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was extremely polite and very knowledgeable. He knew exactly what the problem was and took very little time to repair it.

- Harriet Bellamy

A Response from: Tim Yeager

Great to hear this feedback, we are so happy your garage door needs were taken care of. We appreciate your business.

Scotty Johnson Service Provided:

Garage Door Opener Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was told by another company that I needed a new garage door. Because the customer service was poor I did not allow the job to be done. I called Precision and Scotty Johnson came right out. He quoted me a price for a REPAIR that saved me over $1000.00! His professionalism and knowledge of his craft was over the top. I’m so glad I didn’t replace a door that did not need to be replaced. I can’t say enough about Scotty and the company he represents.

- Corliss Furbert

A Response from: Tim Yeager

We appreciate the feedback on your experience with our company and Scotty. Scotty is a valued employee and our customers love him, so glad he was able to take care of your door. Thank you for your business and please call us if you need anything in the future.

Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty, both kind and professional, came out and installed a new keypad, but he also took the time to check over the general operation of both our garage doors. He gave many helpful hints on how to best care for them in order to get a long life out of them. Excellent service!

- Kristin

A Response from: Tim Yeager

Scotty is a valued member of our team, so happy to hear he provided excellent service. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Scotty Johnson
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Sanford Area

(919) 398-7767

(919) 398-7767
Dunn Area

(910) 319-1730

(910) 319-1730
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560