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Scotty Johnson

Scotty Johnson
Technician
Reviews: 145
Average: 4.94 stars
Drug Test: 3/30/2023
Scotty Johnson has received 145 reviews, averaging 4.94 Stars:
1 2 3 4 5

Scotty Johnson's Bio:

Hi there, my name is Scotty. I began my career in the garage door service repair and sales industry in June 1988. I'm a very understanding and experienced technician that strives to go beyond your expectations. On my off time I enjoy my family and competing in bass fishing tournaments. I look forward to being your friendly, considerate garage door technician that has the experience to accommodate all of your garage door needs.

Review:

We had an issue programming our new car, remote garage door opener with our garage doors. I called Precision late in the afternoon, and they had someone out early the next a.m. The scheduling person was professional, polite and very efficient. The morning of the scheduled visit, the technician, Scotty Johnson, called and texted me to advise he could come earlier if OK with me. In spite of the new technology in the car, Scotty knew exactly what to do and had the remote functioning in no time. He too was professional, polite, knowledgeable and very efficient. Start to finish an exceptional, service experience! Use them!

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
Review:

Torsion spring on 13-yr old double door broke 6:30 pm. Called 24/7 phone number and scheduled repair for next morning. They arrived at 8:30 am as scheduled and replaced 2 springs and serviced other things. Price seemed a bit high but they explained it well before doing work.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
Review:

Terrific service, on time they explained in detail the proposed work after their diagnostic. In general excellent support, I highly recommend their services

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
Review:

I could not get out of my garage and Precision responded very quickly to replace springs, and also for a follow-up visit to check balance. Scotty was extremely knowledgeable. He and his partner were very professional and courteous, and I will call them again if needed.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Scott was very knowledgeable and professional. Quickly got the work done. Listened to my future plans and adapted his repair recommendations in real time. Thank you.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
Review:

Had Scott come and review my issue with the door. We discussed and I made the choice to upgrade the spring, rollers, cables as well as the misaligned bottom. Went smoothly and quickly in house for 1.5 hours total. Very pleasant and professional.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
1 2 3 4 5
Date: 03/22/2024
Garage Door Repair
,
Review:

Mr. Scotty Johnson was the bomb!!! The response time was quick and he completed the job in the same fashion. He was very knowledgeable and explained everything. I pray I don’t have any more issues but if I do, Mr. Scotty will be the first call!

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Excellent & knowledgeable service ! Technician was professional & friendly,neat in appearance & very courteous.

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Scotty Johnson
Review:

Very efficient, professional and on time

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

Scottie did a great job!

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Scotty was such a caring and genuine person. He was extremely knowledgeable of what was needed to fix the issues with my garage door. He explained to me in a way I understood. He went above and beyond. Even helped me program my car. Thank you Scotty. Very very pleased.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Scotty Johnson
Review:

Scotty did a great job

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

Scotty came out and was wonderful. Explained everything going on and recommended a new door as ours was original to the house. Fantastic service, great guy.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
Review:

Was really grateful for Scotty and his help with replacing our motor and springs on our garage door. Called to make appt and he came out within 1.5 hours and had repair completely done within 3 hours! He was professional, kind, and great to work with! Highly recommend

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
Review:

Scott was very professional and knowledgeable. Took care of our needs expeditiously. Thank you again for your service.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
Review:

Highly recommended. We have used them for service and installation on two homes. Scotty Johnson came out the same day we called. Explained the work needed to be done, quoted and installed the job the same day. He went over everything that he did and taught us how to operate the unit that he installed. Thank you for the great service.

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
Review:

Quick response and reliable have used multiple times

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
Review:

After seeing your TV ad, I immediately called Precision. A technician showed up the same day! When Scotty Johnson arrived, i explained the problem. He offered three or four options. Since I didn’t want a “bandaid,” I choose option #2. While it seemed pricey at first, I came to realize quality work comes at a price. Scotty got the job done and answered all my questions. He is a super star!! Thank you so very much. I’ll be sure to refer my neighbors.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Scotty Johnson
Review:

Excellent service! Came on same day called- appreciated very professional /knowledgeable repairman. Glad to have found this company and would recommend to others .

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
Review:

Scotty did a great job of explaining everything and finished the work quickly.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Scott came for a minor adjustment and left me with years of knowledge. Very professional and knowledgeable tech.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

Super friendly, prompt service fast response and explained everything clearly

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

We called Monday morning for service as our garage door wasn’t opening and 1hr later Precision Door arrived, employee Scotty Johnson pointed out the door in fact worked great and showed us what we accidentally did wrong (pulled the chord disengaging the mechanism). He took us through what we needed to do, provided maintenance while he was here. This has been a great garage door for us for many years now, glad we used Precision Door

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

My garage door was serviced by "Scotty." He was very thorough, knowledgeable, courteous, and professional. Scotty answered all my questions and any concerns I may have had. Great service and would recommend Scotty!

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Outstanding

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
Review:

Scotty Johnson was very professional, explaining our options well. He had GREAT KNOWLEDGE of the product and discussed our options. We highly recommend Scotty and Precision Overhead Garage Door Service. Thank You Scotty for your expertise.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

Best garage door service ever. Scotty quickly analyzed problem, and was able to explain problem with our doors and the solution. In addition, he offered advice on proper periodic maintenance. Thank you Precision Door.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

Close by. Very friendly.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
Review:

Was told on the phone that a Torsion spring repair would be between $150-$300 all in, but they couldn’t quote the exact price until tech shows up. Oh, and the tech costs $75 to show up, but we credit you if you use us. Classic sunk cost fallacy here. Tech shows up and says the part costs $330. Just wasted $75 for a visit.

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A Response from: Tim Yeager

We are sorry you felt you had a bad experience as we strive to provide 5 star level service to everyone. All calls that come in are recorded to help if there is a communication breakdown during the scheduling and quoting process. After listening to the call, the young lady quoted the service call of $75 that was waived with repair on multiple occasions as that was a specific question you had about the charge. You also asked about pricing which you were given a range which the technicians quote also matched. We are sorry you're unhappy, but the information you were given on what to expect when the technician came out to your home was correct. Please let us know if you have any other questions.

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
Review:

Mr. Scott Johnson was very knowledgeable and courteous. I was happy with my decision to choose Precision for service. I will recommend to family and friends.

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
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