4.9 1 2 3 4 5 1,147 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 23

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is viewed very positively in the Durham area for fast response, professional technicians, and clear, no-pressure guidance. Customers frequently mention same-day or next-day availability, knowledgeable service, thorough explanations of repair options, and efficient work that gets garage doors operating smoothly again. Many reviews also highlight courteous communication, clean work, and a strong overall service experience, with some customers noting fair value and trustworthy recommendations.

What Customers in Your Area Mention Most

Responsiveness (186) Customers repeatedly praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage door problems need urgent attention. Professionalism (171) Reviewers consistently describe the technicians as professional, courteous, polite, and respectful in how they handle service visits. Expertise (169) Customers frequently say the technicians are highly knowledgeable, skilled, and able to diagnose problems accurately while explaining what is needed in clear terms. Communication (158) Many reviews highlight strong communication, including arrival updates, clear explanations of issues and options, and follow-up that helps customers feel informed. Speed (145) Reviewers often note that repairs and installations are completed quickly, efficiently, and with minimal disruption. Service (133) Customers describe the overall service experience as excellent, helpful, friendly, and attentive from scheduling through completion. Friendliness (122) Technicians are often praised for being friendly, personable, kind, and easy to work with. Workmanship (109) Reviews commonly mention high-quality repairs and installations, with doors left working smoothly, quietly, and correctly. Booking Experience (73) Customers appreciate the easy scheduling process, including online booking, flexible appointment times, and smooth coordination.

Recent Reviews from Durham, NC

Kenneth Henderson

Google 1 2 3 4 5
Creedmoor, NC 01/16/2024

Mr Johnson is well educated in his work. Job well done.

Response from Ashley Gammon, General Manager Business Owner

Great to hear that Scotty got you taken care of. We are glad he was able to provide you a 5 star experience.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Paul Werner

Google 1 2 3 4 5

A great experience! Everyone was very courteous and professional. Same day service and excellent quality work. Highly recommend Precision Garage Door Service!

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with our team. Thanks for sharing.

Service: General repairs & installation

Frank Weber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/15/2024

Evan was on time and identified an issue I was not aware of. Everything was fixed per the quote and the door is working perfectly. Glad coworkers recommended Precision!

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Product: Springs

Phyllis Russ

Google 1 2 3 4 5

Michael Ottosen came out to our home here yesterday to install a new motor and spring/coils... Given that our unit was 30 years old we were happy to get the work done. He was so quick and thorough and explained everything very satisfactory.. We give him a thumbs up and would recommend this company very highly. Thank you all again. Phyllis & David Russ Hillsborough, NC 27278

Response from Ashley Gammon, General Manager Business Owner

Awesome to hear that Michael got you taken care of. Thanks for the review.

Service: General repairs & installation

Jamilah Satterwhite

Google 1 2 3 4 5
Durham, NC 01/02/2024

Buy Beware: Precision will overprice you on garage door services that you go to other garage specialists and get it cheaper, trust me I know. Quoted me $1700 for a broken garage door spring and done for $598 from another vendor and they provided the same warranty on the part and more time with the service warranty and I didn’t have to have a “coupon.” Happy New Year!!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Robert Aponte

Google 1 2 3 4 5
Durham, NC 12/29/2023

A few months ago Scotty was quick to respond to a broken garage door that had fallen completely off the rails at my mother's house. He provided fast and friendly service and had us up and running in no time. Fair prices for a quality repair.

Response from Ashley Gammon, General Manager Business Owner

Thanks for giving us a 5 star review. Glad Scotty was able to help.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Lenny Meekins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/24/2023

The young man that installed the garage door did an amazing install and very customer friendly. We have an issue with the door not closing on Sunday. We had to keep pressing the closer 3 different times to get it down. We are going to have this fixed, but I did like the installer. Thank you, Cynthia Meekins

Lucas Fisher

Technician: Lucas Fisher

Service: Install Garage Doors

Product: Garage Doors

Kris Reddick

Google 1 2 3 4 5
Durham, NC 12/21/2023

Beautiful job! John Lefevre was very communicative, knowledgeable, and helpful. The installation went smoothly. 10/10 would recommend Precision for your garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Glad to hear your install went well. Thank you for the 5 star review.

Service: General repairs & installation

Ray Zeillmann

Google 1 2 3 4 5
Durham, NC 12/20/2023

Scotty Johnson arrived early; and after giving us a couple of options, we chose one that met our needs. Scotty was able to solve our garage door issue is about 30 minutes on site. I was more than happy with his service.

Response from Ashley Gammon, General Manager Business Owner

Ray we appreciate the 5 star review. Thank you!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Thomas Wenzel

Google 1 2 3 4 5
Durham, NC 12/19/2023

Micheal Ottosen was very knowledgeable but not pushy. He explained everything thoroughly and completed the work quickly, then demomstrated everything that was done.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Service: General repairs & installation

Sharon Richardson

Google 1 2 3 4 5
Durham, NC 12/16/2023

Andy Maynard was awesome. He arrived same day well within the time frame. He was charismatic, trustworthy, and most importantly fast and provided quality work! I will definitely refer others to Precision and hope they are as lucky as we were to have Andy on their side. (He also plays Call of Duty so if I could give him another star for that I would lol)

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Andy.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Ralph Liebelt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/10/2023

I booked an appointment on-line. Our garage door “snapped” and fell. Michael Ottosen came on time, called ahead to let me know when he would arrive and was incredibly helpful. The immediate problem was a simple fix, but he helped us decide to replace the doors with more reliable hardware and better insulation. The doors we had were contractor grade, noisy and were near the end of their working life. Great experience. Installation yet to come, but very pleased with everything so far. Definitely recommend.

Service: Garage Door Repair

Product: Garage Doors

Donald Mccray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Michael Ottosen did a great job rebuilding our garage door — and on a Sunday morning! Michael was prompt, polite, efficient, and knowledgeable. Thanks again!

Service: Garage Door Repair

Product: Springs

Kale Whalen

Google 1 2 3 4 5
Durham, NC 12/08/2023

Scotty Johnson was excellent!! So helpful and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

James Mclean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/07/2023

I have been with Precision Garage Service for quite a few years and have been very pleased with their services.

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dr Paris Andrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/06/2023

Brandon Mills from the Morrisville, NC Precision location is such a professional! He came to my home expeditiously prior to the scheduled time because he understood my concern for my safety, our home, and that I had a drastic emergency. My garage door was open with error messages for over eight hours without me knowing until my neighbor alerted me of their concern. Brandon Mills was so reassuring and helped to deescalate my fears such that I was able to, listen to all of his feedback and instructions as he fixed our garage issue. I don't know what I would have done if I did not have Brandon Mills as the technician who came to my house. I really appreciate him and believe that he has a platinum star in my book for his great service, attentiveness, and ability to be understanding for his customers. If anything, I want to ensure that other customers, and the leadership team at Precision know that I want to continue business with your company as our dealer, and I appreciate all that you do to find excellent staff members like Brandon. I urgently request and advocate for Brandon Mills to be recognized for his responsible behavior. Thank you so much for considering this request. Sincerely, Dr Andrew

Service: Garage Door Opener Repair

Will Bernholz

Google 1 2 3 4 5
Durham, NC 12/05/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We're glad to hear about your positive experience with Precision Garage Door Service in Holly Springs. Your satisfaction is our priority.

Service: General repairs & installation

Holly Jones

Google 1 2 3 4 5
Durham, NC 12/04/2023

SCOTTY is top-notch!!! Explained thoroughly what we needed for the safety of the overhead door… didn't try to over sell us like we have experienced from other Contractors in the Past….job done quick and efficiently. HIGHLY RECOMMEND SCOTTY and Precision for your garage door service!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided thorough and honest service. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Patrick Murphy

Google 1 2 3 4 5
Durham, NC 12/04/2023

The technician explained everything in understandable terms and did not try to sell me anything I didn’t need. He also explained how I can keep my old garage door in good working order to extend the life and let me know approximately what a new door will cost. I was very satisfied. Precision has always done a great job when I have needed them.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback. We're glad our technician provided clear explanations and helpful advice on maintaining your garage door. Your satisfaction is important to us.

Service: General repairs & installation

Audrey Wilson

Google 1 2 3 4 5
Durham, NC 12/01/2023

Precision provided excellent garage door service. Chris C., provided knowledgeable information, great options, and prompt service. I’m very pleased and impressed with my experience. Definitely will recommend Precision for others in need of service.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the 5 star review we appreciate you taking the time to post it.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Margarita Galvan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 11/29/2023

Service tech was prompt, knowledgeable, helpful, and did a great job fixing! Would 10 out of 10 recommend! Margret G

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Springs

Betty Lyons

Google 1 2 3 4 5
Durham, NC 11/28/2023

My technician was Andy. Very courteous, he explained everything to me before fixing the problem. Excellent customer service.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a rating. I will pass it on to Andy!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Carl Boler

Google 1 2 3 4 5
Durham, NC 11/28/2023

I had a great experience with my service tex. He took time to explain everything. He did a great job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision to take care of your door needs. Your support is valued and we appreciate you being our customer!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Lee Williamson

Google 1 2 3 4 5
Durham, NC 11/27/2023

I had a spring break on a Saturday morning I called Precision and Evan was at my house by 11:00. He inspected not only the broken door but all 3. Repairs were made and he was on his way in a couple of hours. Even did a great job!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star review I will pass your comments on to Evan.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Francisco J. Dolz

Google 1 2 3 4 5
Durham, NC 11/26/2023

Had Scotty come out to our house to work on two doors. He was punctual, respectful and very professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided punctual and professional service on your garage doors. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Mitchell Moehring

Google 1 2 3 4 5

Scotty Johnson was great! He was on time, professional and got me the best deal on the service that I needed. Highly recommended!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about Scotty Johnson! We're glad to hear he provided timely and professional service. Your recommendation is greatly appreciated!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Deryle Daniels, Jr.

Google 1 2 3 4 5
Durham, NC 11/22/2023

Richard M. did a great job at our home. As we are preparing to sell our home, we had a garage door that was functioning but causing a bit of trouble. Richard came out on time, gave great service, was friendly and personable. I’ll definitely be referring Precision to my friends.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad Richard provided great service and helped with your garage door. We appreciate your referrals and wish you the best with your home sale!

Service: General repairs & installation

Matt Bernardina

Google 1 2 3 4 5
Durham, NC 11/18/2023

Scotty was professional, timely, and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Scotty provided professional and timely service. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kenneth Penderman

Google 1 2 3 4 5
Durham, NC 11/17/2023

Michael Ottosen did a great job!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Michael Ottosen provided great service. Your satisfaction is important to us!

Service: General repairs & installation

Elizabeth Lonsdale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/17/2023

Scotty did a great job of explaining everything and finished the work quickly.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: (919) 230-6000
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: (919) 355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: (919) 626-3379
800 W Williams St
Suite 231M

Apex, NC 27502