4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 23

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Kris Reddick

Google 1 2 3 4 5
Durham, NC 12/21/2023

Beautiful job! John Lefevre was very communicative, knowledgeable, and helpful. The installation went smoothly. 10/10 would recommend Precision for your garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Glad to hear your install went well. Thank you for the 5 star review.

Service: General repairs & installation

Ray Zeillmann

Google 1 2 3 4 5
Durham, NC 12/20/2023

Scotty Johnson arrived early; and after giving us a couple of options, we chose one that met our needs. Scotty was able to solve our garage door issue is about 30 minutes on site. I was more than happy with his service.

Response from Ashley Gammon, General Manager Business Owner

Ray we appreciate the 5 star review. Thank you!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Thomas Wenzel

Google 1 2 3 4 5
Durham, NC 12/19/2023

Micheal Ottosen was very knowledgeable but not pushy. He explained everything thoroughly and completed the work quickly, then demomstrated everything that was done.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Service: General repairs & installation

Sharon Richardson

Google 1 2 3 4 5
Durham, NC 12/16/2023

Andy Maynard was awesome. He arrived same day well within the time frame. He was charismatic, trustworthy, and most importantly fast and provided quality work! I will definitely refer others to Precision and hope they are as lucky as we were to have Andy on their side. (He also plays Call of Duty so if I could give him another star for that I would lol)

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Andy.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Ralph Liebelt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/10/2023

I booked an appointment on-line. Our garage door “snapped” and fell. Michael Ottosen came on time, called ahead to let me know when he would arrive and was incredibly helpful. The immediate problem was a simple fix, but he helped us decide to replace the doors with more reliable hardware and better insulation. The doors we had were contractor grade, noisy and were near the end of their working life. Great experience. Installation yet to come, but very pleased with everything so far. Definitely recommend.

Service: Garage Door Repair

Product: Garage Doors

Donald Mccray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Michael Ottosen did a great job rebuilding our garage door — and on a Sunday morning! Michael was prompt, polite, efficient, and knowledgeable. Thanks again!

Service: Garage Door Repair

Product: Springs

Kale Whalen

Google 1 2 3 4 5
Durham, NC 12/08/2023

Scotty Johnson was excellent!! So helpful and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

James Mclean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/07/2023

I have been with Precision Garage Service for quite a few years and have been very pleased with their services.

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dr Paris Andrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/06/2023

Brandon Mills from the Morrisville, NC Precision location is such a professional! He came to my home expeditiously prior to the scheduled time because he understood my concern for my safety, our home, and that I had a drastic emergency. My garage door was open with error messages for over eight hours without me knowing until my neighbor alerted me of their concern. Brandon Mills was so reassuring and helped to deescalate my fears such that I was able to, listen to all of his feedback and instructions as he fixed our garage issue. I don't know what I would have done if I did not have Brandon Mills as the technician who came to my house. I really appreciate him and believe that he has a platinum star in my book for his great service, attentiveness, and ability to be understanding for his customers. If anything, I want to ensure that other customers, and the leadership team at Precision know that I want to continue business with your company as our dealer, and I appreciate all that you do to find excellent staff members like Brandon. I urgently request and advocate for Brandon Mills to be recognized for his responsible behavior. Thank you so much for considering this request. Sincerely, Dr Andrew

Service: Garage Door Opener Repair

Will Bernholz

Google 1 2 3 4 5
Durham, NC 12/05/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We're glad to hear about your positive experience with Precision Garage Door Service in Holly Springs. Your satisfaction is our priority.

Service: General repairs & installation

Holly Jones

Google 1 2 3 4 5
Durham, NC 12/04/2023

SCOTTY is top-notch!!! Explained thoroughly what we needed for the safety of the overhead door… didn't try to over sell us like we have experienced from other Contractors in the Past….job done quick and efficiently. HIGHLY RECOMMEND SCOTTY and Precision for your garage door service!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided thorough and honest service. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Patrick Murphy

Google 1 2 3 4 5
Durham, NC 12/04/2023

The technician explained everything in understandable terms and did not try to sell me anything I didn’t need. He also explained how I can keep my old garage door in good working order to extend the life and let me know approximately what a new door will cost. I was very satisfied. Precision has always done a great job when I have needed them.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback. We're glad our technician provided clear explanations and helpful advice on maintaining your garage door. Your satisfaction is important to us.

Service: General repairs & installation

Audrey Wilson

Google 1 2 3 4 5
Durham, NC 12/01/2023

Precision provided excellent garage door service. Chris C., provided knowledgeable information, great options, and prompt service. I’m very pleased and impressed with my experience. Definitely will recommend Precision for others in need of service.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the 5 star review we appreciate you taking the time to post it.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Margarita Galvan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 11/29/2023

Service tech was prompt, knowledgeable, helpful, and did a great job fixing! Would 10 out of 10 recommend! Margret G

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Springs

Betty Lyons

Google 1 2 3 4 5
Durham, NC 11/28/2023

My technician was Andy. Very courteous, he explained everything to me before fixing the problem. Excellent customer service.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a rating. I will pass it on to Andy!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Carl Boler

Google 1 2 3 4 5
Durham, NC 11/28/2023

I had a great experience with my service tex. He took time to explain everything. He did a great job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision to take care of your door needs. Your support is valued and we appreciate you being our customer!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Lee Williamson

Google 1 2 3 4 5
Durham, NC 11/27/2023

I had a spring break on a Saturday morning I called Precision and Evan was at my house by 11:00. He inspected not only the broken door but all 3. Repairs were made and he was on his way in a couple of hours. Even did a great job!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star review I will pass your comments on to Evan.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Francisco J. Dolz

Google 1 2 3 4 5
Durham, NC 11/26/2023

Had Scotty come out to our house to work on two doors. He was punctual, respectful and very professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided punctual and professional service on your garage doors. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Mitchell Moehring

Google 1 2 3 4 5

Scotty Johnson was great! He was on time, professional and got me the best deal on the service that I needed. Highly recommended!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about Scotty Johnson! We're glad to hear he provided timely and professional service. Your recommendation is greatly appreciated!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Deryle Daniels, Jr.

Google 1 2 3 4 5
Durham, NC 11/22/2023

Richard M. did a great job at our home. As we are preparing to sell our home, we had a garage door that was functioning but causing a bit of trouble. Richard came out on time, gave great service, was friendly and personable. I’ll definitely be referring Precision to my friends.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad Richard provided great service and helped with your garage door. We appreciate your referrals and wish you the best with your home sale!

Service: General repairs & installation

Matt Bernardina

Google 1 2 3 4 5
Durham, NC 11/18/2023

Scotty was professional, timely, and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Scotty provided professional and timely service. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kenneth Penderman

Google 1 2 3 4 5
Durham, NC 11/17/2023

Michael Ottosen did a great job!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Michael Ottosen provided great service. Your satisfaction is important to us!

Service: General repairs & installation

Elizabeth Lonsdale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/17/2023

Scotty did a great job of explaining everything and finished the work quickly.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

Lois Carnell

Google 1 2 3 4 5
Durham, NC 11/16/2023

Tops all the way from beginning to end.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience from start to finish. If you need assistance in the future, feel free to reach out!

Service: General repairs & installation

David Cowan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mike was very courteous and provided us with several options at different price points to allow us to make the best decision for our needs.

Service: Garage Door Repair

Product: Garage Doors

Tony Lee

Google 1 2 3 4 5
Durham, NC 11/13/2023

From start to finish a well done experience. Everyone a Precision were professional and provided the information I needed to replace my garage door in a timely manner. During the replacement every steps was clearly communicated. They removed the prior items and made sure to clear all prior evidence of a broken, obsolete, discolored prior garage door. They also installed a new LiftMaster garage opener with a backup battery. Everything was seamless and they integrated with some of my prior hardware. Job well done and I would highly recommend. Please note that you normally get what you pay for so note this when selecting vendors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our team provided a professional and seamless experience during your garage door replacement. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Harrison McMillan

Google 1 2 3 4 5
Durham, NC 11/12/2023

Michael the technician came out on a Sunday and was quick and efficient in fixing my door issue.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Michael was able to assist you quickly and efficiently on a Sunday. If you need further assistance, feel free to reach out.

Service: General repairs & installation

Tammy Bradley

Google 1 2 3 4 5
Mebane, NC 11/08/2023

Beautiful work! The installer was on time and finished the work when he said he would. We are very happy with our new doors!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you are happy with your new doors and that our installer met your expectations. If you need anything in the future, feel free to reach out!

Service: General repairs & installation

Rich Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/07/2023

Our old garage door opener finally stopped working so I called Precision. I was pleasantly surprised that they were able to send somebody out the next day. Michael Ottosen was on-time, called before he came, immediately recognized the problem, and explained all the options. He answered all my questions and then, after doing the work, made sure everything was working and showed me how to use everything in the new system. He is also friendly and a really nice guy. Would highly recommend the company and especially Michael O.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Donn Ward

Google 1 2 3 4 5
Durham, NC 11/02/2023

Tim was very thorough and professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Tim provided thorough and professional service. Your satisfaction is important to us!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502