Garage Door Repair in Durham, NC - Page 5

Katina Hargraves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company deserves more than five stars!! The level of customer service and professionalism technician, Aaron Sweet, exhibited was outstanding! He was timely, knowledgeable, efficient and so friendly. I highly recommend Precision Garage Door Service of Raleigh!

Debra Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door spring broke last evening. It trapped our car inside as we could not open/lift the door. Also I had a doctor appt I needed to get to this afternoon. The company listed on the door not only had no means to schedule an appt online, but also only had voicemail. Precision has online scheduling, and we were able to immediately schedule an appt for the NEXT MORNING between 8-10 a.m., let them know we were trapped, AND we were also able to talk to a REAL person to confirm everything, THAT SAME NIGHT. At 8:20 the next morning Aaron Bean showed up, pleasant, efficient, and REALLY knew his stuff. He assessed everything, gave us three options for the problem and within an hour and a half, did all the work. We chose the option to replace all the hardware and upgrade to better parts. He was FANTASTIC in explaining everything he used, everything he did, and how we could do things going forward. If there were a 10 star rating for Aaron and Precision, I would give it. Period. Can't say enough good things.

Trevor Locklear

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and professional service.

Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It started out strong with a quick response to my email inquiry and had someone at my house same day to check out some damage we incurred to one of our doors. Aaron showed up and inspected the damage and said he would work on a quote to replace the panel. While he was there, I also asked him about replacing panels on 3 of our detached garage doors, verbalized my wishes for window panels and he showed me some photos. I picked one that I liked and was pretty excited to have the work completed. He told me he would send the information to his guy and then text me with an update on a quote as soon as possible. I text him a couple days after his visit and didn't get a response... never heard from Precision again. After I was ghosted by Aaron, I called the previous company I had used for service (which he spoke poorly of) and they came out same day, repaired my door (without having to replace it as Aaron had suggested) and have already provided me with a quote for the work on the other 3 doors. All that to say, I was pretty disappointed in the lack of communication and service from a highly renowned business and kindly took my money elsewhere.

Deb Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn’t be more impressed with the product and service I received from Precision Garage Door Service and their service technician Richard McCann. My garage door opener was noisy and becoming unreliable. There were features like an outside keypad, which I had in my previous home that I didn’t have in my current home. I asked for someone to provide a quote and an appointment was scheduled within a week. Mr. McCann arrived on time, assessed the options, presented the options to me clearly and professionally. I agreed with his assessment and thought the price was reasonable. He offered to do the work immediately, and in 45 minutes I had a new quiet, reliable garage door opener. He even programmed the remote buttons in my car. When the time comes for me to replace the door, I will look no further than Precision Garage Door Service.

Catherine Gorman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard Sanchez was terrific at explaining the repairs that needed to be done and completed them quickly. I felt his information and skills were very reliable.

Paul Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m called this morning to look at an issue I had with one of my garage doors. Precision came out right away to address the issue. Gave me some advice for continued maintenance and corrected the issue in a happy and friendly manner.

Donald Woodall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Aaron was great. He was polite, professional, and gave a detailed breakdown of the different options available. The work was completed with in a couple of hours. Over all it was a great experience!

Nancy Rotfort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with Richard Sanchez who did a great job in recommending several options for replacement of our 30-year-old garage door opener. He was very efficient in installing the new unit and in explaining how it works. I appreciated his patience in helping us get everything set up on our phone. It is now working great. He also spent time explaining to us how to perform regular maintenance. I would recommend him and Precision Garage Door Service.

Anne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan and Richard were prompt, knowledgeable, and did a great job.

Rhonda Surawski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Of all days, Mother's Day for my garage spring to break. I initially dreaded making a call to get any type of service on Mother's Day, but was so happy when Richard McCann was able to come out same day in such a short amount of time. Richard was quickly able to assess the area of concern, along with the full explanation of some solid options. Richard was a great listener extremely professional never pressuring me in any way. Richard answered all of my questions with such kindness and compassion. After deciding on a plan Richard was quick to get to work. This was my first experience contacting a company to service my garage and I am so relieved that I got Richard and you will feel the same way. Should I have a need in the future, Richard will be the only technician I request what an absolute gem thank you Richard PGDS is lucky to have you.

Kun Chae

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard was excellent serviceman and knowledgeable.

Joi Miles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Precision Garage Door for quality maintenance service of our garage door. Thank you for the exceptional technician, Richard Sanchez who came to our residence and did a phenomenal job in serving our door. He explained everything that he did did as well as give me a few tips to extend the life on our door. Again, Thank You Precision Garage Door and Richard Sanchez!!

Dan Magill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good professional service, friendly technician.

Pam Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron Sweet was extremely courteous And professionaland I was so grateful he could come and fix the door of the day that it broke. I will definitely recommend precision garage door repair to my friends

Robert Vandewoestine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door responded very quickly to my request for service. Scott recommended new rollers and adjustment to fix the noise problem. This was done very efficiently with parts he had on his truck and for a reasonable price. The problem was solved and I am quite happy with the service.

N. Vanhorne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would have given Precision five stars but I felt like I was oversold on services I didn't need. I'm too nice, a sucker even, and don't push back when I need to. I was having some noise coming from my garage door and all it needed was a new bracket ($35). I was informed by the technician that I needed a new weather seal ($255) and talked into a "tune up" ($150). The prices "may" be fair but I didn't really need either. I know they train their guys to oversell stuff but don't be greedy and go overboard. I would recommend Precision to my friends and family. They have high quality materials and knowledgeable service technicians. But I would be sure to tell them to watch what they try to sell you.

Patrick Kurz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service and technicians, highly recommend.

Julian Couch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision in the past and was impressed by the work and professionalism of the technician. The service preformed today was also profession and the tech pinpointed the problem right away. What I thought was going to a bank account buster was actually a simple fix. He didn't try to hood wink me into buying something or doing work that wasn't needed. I'll be sure to recommend this company to my friends because of its professionalism and honesty.

John Zatti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your staff was helpful and nice. We have used this group since 2017 and were always happy with the results.

Brenda Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evans was the best. He took care of all of our needs, was polite and very friendly. Thanks Evan

Isaac "Ike" Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived on time. He had the needed parts on the truck and fixed the problem quickly. He was courteous and knew what he was doing.

Adah Spiegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard did a great job demonstrating professionalism and excellent communication skills. He knew what needed to be done to repair my garage and did it in a timely manner. He clearly explained what had happened, why and how he could repair it. He even offered me the senior discount when I didn’t know Precision Garage offered one. It was a nice discount!

Greg Ulmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty and Ricky were exceptionally friendly and professional in their efficient repair of the broken spring on my two-car garage door system. The repair process took approximately one hour. They were also courteous enough to provide comprehensive explanations and address all my question, including potential/future options for my garage door system. I highly recommend their services.

Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron was extremely knowledgeable about the garage door system we have installed and was quickly able to identify the multiple faults with the system. He was happy to talk through any questions/concerns I had and thoroughly explain what needs to be done to repair the unit.

Robert Hetzell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My remotes stopped working but the wall still worked. I couldn’t reset my remotes but they wouldn’t open or close the garage door

Steven Drysdale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was impeccable.

Donnie Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely pleased with the service, Garret was a very polite young man who obviously new his way around garage doors. You came highly recommended by my son and my best friend and lived up to expectations. My only negative comment is your pricing. Charging $389.00 for a single spring replacement is reasonable, charging the same price for the second spring is absurd. It's not like he made 2 trips, he brought them both in at the same time, and he had to loosen, and retighten the same hardware whether he was doing one or both. Also you advertise same day service but I had to wait from Friday until Tuesday for servicing.

Molly Steel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service!!! Our technician, Garrett Yeager, was so kind and considerate. He fixed our issue very quickly. He came early which we really appreciated. He walked me through setting up the app on my phone. Which takes patience since I am not the most technically inclined person. Overall, from booking the appointment to the actual service, we are super impressed. Thank you so much for actually doing what is advertised - GREAT SERVICE AND PERSONAL ATTENTION. Definitely five stars!!!

Joan Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service promptly repaired my broken garage door. The technician was very detailed in his review and explanation of service. He was very friendly and efficient in his work. I truly appreciate the service I received.