4.9 1 2 3 4 5 446 Reviews

From Apex, NC Homeowners

Garage Door Repair in Apex, NC - Page 10

Precision Garage Door

Same-day garage door repair in Apex, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Apex, NC FREE Service Call Over $250 With Any Repair

Serving Apex, NC

Proudly serving the Apex, NC community with same day service.

Service truck

Local Garage Door Repair in Apex, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Apex, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Apex, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Apex and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Apex, NC

Serving Apex, NC

and surrounding communities

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What Customers are Saying

Summary based on the 405 most recent customer reviews

Customers in Apex consistently describe Precision Garage Door of Raleigh as a dependable, highly professional garage door company that delivers fast help, clear explanations, and strong results. Reviews repeatedly praise the team’s punctuality, same-day responsiveness, knowledgeable technicians, and efficient repairs or installations. Many customers also note smooth scheduling, helpful communication, and a friendly, courteous approach that makes the experience easy from start to finish.

What Customers in Your Area Mention Most

Professionalism (184) Customers frequently describe the technicians and staff as professional, courteous, and well-mannered, often noting that the team conducts itself with confidence and care. Expertise (168) Reviews regularly praise the team’s knowledge, clear diagnosis, and ability to explain issues, repair options, and maintenance tips in understandable terms. Responsiveness (150) Customers consistently highlight quick response times, same-day appointments, and prompt follow-up when garage door problems come up. Speed (133) Many reviews emphasize fast repairs and efficient installs, often noting that the work was completed quickly and within the expected timeframe. Communication (126) Reviewers repeatedly mention clear explanations, helpful updates, and straightforward walkthroughs of the problem, options, and completed work. Friendliness (121) Customers often describe the staff as friendly, pleasant, personable, and easy to work with throughout the service visit. Reliability (107) Reviews show strong confidence in the company’s dependability, with customers saying the team shows up as promised and gets the job done consistently. Workmanship (103) Customers frequently praise the quality of the repair or installation, noting smooth operation, clean work, and solid results after service. Booking Experience (78) Many reviewers say scheduling is easy and convenient, especially through online booking and quick appointment setup.

Recent Reviews from Apex, NC

Bill Grater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 01/16/2024

Michael Ottosen came out and looked at my door. He listened to my description of the problem and asked questions. He offered a few solutions and the pricing up front. We agreed on the service and he went to work. Finished his work quickly and the door opens and closes better than ever. Great service technician!

Service: Garage Door Repair

Product: Springs

James Mayer

Google 1 2 3 4 5
Apex, NC 01/16/2024

Called for a service check-up, and they came out the same day (within a couple of hours, even). Fast, knowledgeable, and very friendly, they’ve provided some of the best service (second time using them) of any company I’ve used in the Triangle for the last 10+ years.

Response from Ashley Gammon, General Manager Business Owner

Thanks for being a repeat customer it is greatly appreciated.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Alex Glenn

Google 1 2 3 4 5
Apex, NC 01/12/2024

I called Precision Garage Door of Holly Springs after another company bailed on me last minute. Not only was the service fee $20 cheaper than the other company but they also gave me a quick response scheduling an appointment within 2 hours of my call on the same day. Scotty Johnson showed up and did a fantastic job getting the broken spring fixed in my garage. Not only was he right on time he was extremely knowledgeable and professional. He took the time to explain to me the different parts of the garage door mechanism and even helped rewire my garage sensors. Scotty was very personable and out of all the repairs and things I have had done over the years this one was the best all around, thanks for your help buddy!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star review, we really appreciate the time you took to write such a detailed review. Thanks Alex!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sharon Oast

Google 1 2 3 4 5
Apex, NC 01/11/2024

I had a garage door emergency repair need quite a few years ago in another house, another city and Precision was the ONLY company who was able to fix it that same day. So when I needed an old door replaced in another house/city, I called them for a quote. Their professionalism, taking time to educate me on the products available, and the follow through made Precision my choice for replacing a very old garage door. The price was a little higher than another local company, though not significantly, and my Dad always said "you get what you pay for". I am very pleased with Precision and am happy I chose this company and would do so again!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our new door division.

Service: General repairs & installation

Mary Boyle

Google 1 2 3 4 5
Apex, NC 12/26/2023

Mr Brandon Mills came out today to replace our battery. He was very kind and pleasant to deal with. I would recommend this company to my family and friends.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and taking the time to leave us a review

Service: General repairs & installation

JJ Kofford

Google 1 2 3 4 5
Apex, NC 12/06/2023

They were super responsive, got a technician out there very quickly. They got the job done super quickly as well. The technician was very knowledgeable and replaced two springs within an hour. They are expensive, and the tech was pretty condescending.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback, we appreciate your business.

Service: General repairs & installation

Tracie Jessie

Google 1 2 3 4 5
Apex, NC 12/05/2023

Mike Ottosen came out today to look at my broken door. He was very professional and friendly I highly recommend using Mike and Precision.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Service: General repairs & installation

Kenny Kyaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 11/25/2023

Great service n Evens was here same day did a great job replacing what we needed.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Dave Anderson

Google 1 2 3 4 5
Apex, NC 11/22/2023

My garage door broke on Saturday evening, so I called Precision Overhead Garage Door service. They sent someone out first thing Sunday morning. Brandon Mills came out and assessed the situation and provided the best remedy for our situation. Brandon did a great job and explained all the options. As a real estate agent and property manager, personal recommendations are the lifeblood of my business. If you need a garage door repair or replacement, call Precision Overhead Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad Brandon provided excellent service and options for your garage door issue. Your recommendation means a lot to us.

Service: General repairs & installation

Melanie Raska

Google 1 2 3 4 5
Apex, NC 11/17/2023

Tim did a great job during initial check. He immediately recognized the issue and provided me with all the recommendations for fixing it properly. He followed up with excellent repairs and provided great tips for keeping the garage door working properly. Thank you Tim!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We’re glad Tim was able to identify the issue and provide effective solutions. Your satisfaction is important to us!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Jennifer Dickinson

Google 1 2 3 4 5
Apex, NC 11/15/2023

Hands down Precision is the best in town for garage services, we’re moving and they had Jon out the same day. He was timely, professional, and gave us all of our options. We had a few other companies out to give us estimates none compared in all categories.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Jon provided timely and professional service. We strive to offer the best options and appreciate your comparison with other companies. If you need assistance in the future, feel free to reach out!

Gary Yeager

Inside Sales Manager: Gary Yeager

Service: General repairs & installation

Celia Kaetor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 11/10/2023

The person who I spoke to on the phone and the technician that installed the equipment were beyond professional. They explained every detail to me. I would highly recommend this company to anyone I know.

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Candy Smith

Google 1 2 3 4 5
Apex, NC 11/07/2023

Chris C did a great job replacing my unit! Thanks!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Chris C provided excellent service in replacing your unit. Your satisfaction is our priority!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Gary Spakes

Google 1 2 3 4 5
Apex, NC 11/02/2023

Chris C. Was awesome. Prompt, courteous, thorough, quick - great job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Chris C. provided prompt and thorough service. We appreciate your support of Precision Garage Door Service in Raleigh.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Tracey Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 10/31/2023

Andy did a great job explaining the problem as to why the door won't go up and fixed the problem on the spot. Thank you Andy!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Repair

Product: Springs

Michael Kloecker

Google 1 2 3 4 5
Apex, NC 10/30/2023

Evan was super helpful and friendly. He was even willing to try another solution to my problem after we installed a piece I had bought myself. Second solution suggested by him worked well!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Evan provided helpful solutions for your garage door issue. Your satisfaction is important to us!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Terry Brierly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 10/26/2023

Very pleased with entire experience. From first phone call through the actual service. Evan was very thorough, knowledgeable and eager to answer all my questions. Extremely satisfied with the service and if asked will certainly recommend precision to anyone who asks.

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Erin Ross

Google 1 2 3 4 5
Apex, NC 10/23/2023

Chris called to let us know he was on his way, was quick, efficient, and knowledgeable. He did clean work and our new garage door looks great. We are very happy!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Chris provided quick and efficient service, and that you're happy with your new garage door.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

deepak senthilkumar

Google 1 2 3 4 5
Apex, NC 10/22/2023

Chris did a great job fixing our garage issues. He was prompt, explained the issues, provided options, and then fixed it within 2 hours. Would highly recommend him!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Chris provided prompt service and clear explanations. Your recommendation means a lot to us!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

John Mehalek Jr

Google 1 2 3 4 5
Apex, NC 10/11/2023

Scottie and Michael were awesome. Absolute professionals and great customer service. I would recommend them to anyone.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Scottie and Michael provided you with excellent service. Your recommendation means a lot to us!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Sarah N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 10/07/2023

Shoutout to Richard for showing up and being extremely knowledgeable and efficient! Very happy with the repairs we had done today.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Jennifer G

Google 1 2 3 4 5
Apex, NC 09/30/2023

Great service and quick repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear you received great service and a quick repair. Your satisfaction is our priority.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Eric Hauck

Google 1 2 3 4 5
Apex, NC 09/30/2023

Chris expertly explained the maintenance options for my garage doors and had all the necessary hardware on the truck. He efficiently changed the springs and bearings to get the doors working like new. Precision Overhead Garage Door Service equips their employees with the Surewinder, a remarkable tool for winding and unwinding garage door springs. The Surewinder is far safer than using winding bars thus reducing both the chance of operator injury or fatigue and installation time. I highly recommend Precision for garage door service because their expert employees like Chris have the best tools to complete the job safely, quickly, and efficiently.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your detailed review. We're glad Chris provided expert service and utilized the Surewinder for safety and efficiency. Your recommendation is greatly appreciated!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Faisal Daud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 09/24/2023

Chris did an amazing job. He came quickly on short notice and replaced both garage motors after electrical storm destroyed my old ones. He was skilled and proficient. He taught me garage maintenance tips. The new motors are even better than the old ones with more features.

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jeff Hornada

Google 1 2 3 4 5
Apex, NC 09/22/2023

Fantastic work! The garage technician showed up within a few hours of me calling to make an appointment. He was friendly, professional and knowledgeable. Five stars!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our technician provided prompt and professional service. Your satisfaction is important to us.

Service: General repairs & installation

Hallie Johnston

Google 1 2 3 4 5
Apex, NC 09/19/2023

Chris C. was very professional and efficient. Had all the tools to take care of the garage door, even on a Sunday morning!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Chris C. provided professional and efficient service. We appreciate your support!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Judith Richardson

Google 1 2 3 4 5
Apex, NC 09/19/2023

Professional, timely, thorough, competent, efficient. Devon did a great job sourcing the issue with my non working existing garage door opener. He showed me my options and I was able to have my door operating at capacity within the morning of the appointment. Scheduling this appt was easy, as the office person answered the phone quickly and se gave me options for same day or scheduled service next day or later depending on my schedule. I highly reccomend this company and Devon.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad Devon was able to efficiently resolve your garage door issue and that scheduling was convenient. Your recommendation means a lot to us!

Service: General repairs & installation

Steven Bryson

Google 1 2 3 4 5
Apex, NC 09/17/2023

Evan was on time, fixed my garage door issue and thoroughly explained everything to me.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Evan was able to resolve your garage door issue and provide a thorough explanation. Your satisfaction is important to us!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Jeff Page

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 09/14/2023

First time dealing with your company. Very pleasant experience. The technician Chris was very skilled, efficient, and cordial. I am a semi retired senior and I told him if I was starting a business today I would certainly hire him. Thank you. Jeff Page

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Bruce Groce

Google 1 2 3 4 5
Apex, NC 09/13/2023

On time. Professional. Gave me options. Completed the one I chose in a timely fashion and looks great

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear our team was on time, professional, and provided you with great options. Your satisfaction is important to us!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

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