Greg was quick and professional. He found the issue and explained to us our options and even found us a discount for the replacement.

- Manisha Yeshwanth

We love seeing that Greg was able to provide you with five star service! Thank you for sharing your experience with us and please don't hesitate to call anytime you need us in the future.

Andy was very prompt and efficient. He helped me identify problem areas as well as fix the broken belt on my motor. He is a very sharp and knowledgeable tech. I will use Precision in the future when needed.

- Stephen Guthrie

Called in this morning - upset as garage door would’ve open. Within about 99 minutes of the initial call - Andy and an associate from Precision was here - very friendly and professional! Service quick - explained to me in detail and worked like a charm! Absolutely no problems recommending them to others!

- Tracy Shelton

Jay was great. Totally appreciated his professionalism and easy going personality.

- Mark Rutherford

Excellent work and Greg explained everything to me and my different options. Showed me what was being replaced and explained the care I should give the new parts. He arrived on time and was very courteous and polite.

- Carol Norman

Thank you so much for your 5-star review! We will share this with Greg and let him know to keep up the amazing work.

Came out same day Greg explained a couple of options to me at different price points then did the work quickly showed me all he did . Great experience

- Gary Baronian

We are so happy to hear this, thank you for sharing. Greg is a great employee and we love seeing how pleased you are with the service he provided. Thank you for your business and please let us know if we can help in the future.

Very professional. Quick response. Pleasant and fair expense. Will definitely use them again...great job! Thanks.

- Mark Dreibelbis

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we look forward to working with you for many years.

Pleased with Andy’s expertise and explanations. Feel like the tune-up and roller upgrade helps take away noise from my door. Don’t understand why previous garage door installer (different than Precision) did not use premium rollers with our new garage door installation like Andy put in today.

- Farrell Kennedy

Thank you for calling and trusting us with your business! We are pleased to see how happy you are with Andy's work. We appreciate your business and we're always here when you need us.

Chose Precision Doors because they are local and there customer service spectacular. I have had a couple issue with the door and they came out within 24 hours to fix it even on Sunday. Like the Jack shaft door opener.

- Randy Paulson

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service they received. We appreciate your business and we are here for you anytime, please don't hesitate to call.

Great guys. Professional and explained the job they did. We are very happy with their work.

- Connie Carroll

We are so happy to hear this, thank you for sharing your experience with us. We appreciate your business and we are here for you anytime you need us!

Andy was very helpful and was able to identify and correct the problem quickly and easily.

- Joe Francis

Thank you for your business and the five star review. We are so pleased to see that Andy helped take care of your garage door needs. We are always here for you so please don't hesitate to call when needed.

Excellent work and excellent advice on what we needed

- Kerry Swank

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and look forward to working with you again when needed.

Gary was excellent. Professional and knowledgeable. He explained my options and we discussed the pro and cons of each. I will definitely use Precision if I have any future garage door problems.

- Rachel Wiest

Thank you for taking the time to share this positive rating! We will make sure to share this with Gary and let him know to keep up the amazing work. We appreciate your business and we look forward to working with you again when needed.

Exceeded expectations. Provided and explained options. Motor replaced right away. Great job Scotty.

- Tony Carter

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Timely response, great service. Thanks.

- Tom Chism

You're welcome, it was our pleasure to help with your garage door needs. Thank you for sharing your feedback with us, we appreciate your business and look forward to working with you again in the future.

Scotty was great. He arrived early and was very knowledgeable about garage doors. He was very polite and worked quickly to install our new garage door opener. He even programmed our cars for us to open the doors.

- Geneva Yourse

Thank you for sharing such positive feedback. Scotty is a great employee and customers love him, we are happy to see he provided you with the five star service our customers deserve. We appreciate your business and look forward to working with you again.

Andy did a great job. Told me how long it was going to take him to replace the belt on my opener and that’s exactly how long it took -including spraying the rollers and hinges with lubricant and testing the opener. Also, shout out to the phone staff, as it was very easy to reschedule my appointment.

- Todd

Awesome to hear, thank you for sharing your experience with us. Andy is a valued employee and customers love him. We are so happy to see how satisfied you are with the service you received. We are here for you anytime, just give us a call. Thank you for your business and taking the time to leave a review.

Very quick install. Job done right.

- Gerard Roman

Awesome to hear, so glad we could help. Thank you for trusting us with your business and please don't hesitate to call if we can help in the future.

Yeah, with out even trying to open the door. The quote was $800 for a spring replacement from Precision. So, I just paid the $75 fee and got a quote from Wayne Dalton and they replaced it for $350. I know I live in Cary, but just because I'm well off doesn't mean I'm stupid with my money.

- Neel

We have reviewed your account and the 25 point safety inspection which showed your spring, cable and the door balance all failed inspection. We are certainly glad the technician did not try to open your door with a broken spring as the spring is the counterbalance and the muscle of the door. The technician could be seriously injured in an attempt to do so. We are sorry you felt our price was unfair but to imply that we only quoted you a particular price because of where you live, is completely inaccurate and that is not how we treat customers. We service all of our customers equally no matter what zip code they live in or what their home might make one believe they have in their bank account. As you said, you could go to the manufacturer and get the parts cheaper but unfortunately, we cannot sell parts and install them for the price we buy them for. Thanks for your consideration in using our service.

Needed a new garage door opener and spring. Scotty Johnson was right on time when he said he would arrive. Mr. Johnson was professional, extremely knowledgeable and answered any questions and concerns I had. Job was completed as promised and on time. Scotty Johnson is one of the many reasons I will be a customer for life. Highly recommend Precision Door.

- Richard Makowski

Thank you so much for taking the time to provide feedback. Scotty is a valued employee and we will share your kind words with him and tell him to keep up the good work. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Please don't hesitate to call if we can assist you in the future.

Thank you for your prompt service. Mike was very thorough, knowledgeable, and courteous.

- Pat Dietz

Thank you so much for your 5-star review! We will share this with Mike and let him know to keep up the amazing work.

Andy is professional and efficient. He arrived at my house on time and diagnosed the problem super fast. He knows very well what he is doing. 100% recommend Precision Door and Andy to anyone who needs their garage door repaired.

- Jessica W.

Thank you so much for your 5-star review and your recommendation! We will share this with Andy and let him know to keep up the amazing work.

Very helpful

- Yamile Nazar

Thank you for your business and the five star review!

Had issue with garage door laser, which wasn't working, so we could only close door using a forced close. Our technician, Greg Gray, was awesome! We got same day service, he had replacement parts in his truck, and he took time to fix a poor laser mount situation, which the original home builders screwed up. My wife and I will continue to use Precision!!

- Nick Conley

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting our company, we appreciate your business. We look forward to working with you in the future if you need us.

Scotty did an outstanding job to dis my garage door problems. He was totally professional and worked extra hours to get the entire job done

- Sandra Sully

Thank you so much for this great 5-star review. Scotty is a valued team member and we love seeing how satisfied you are with the service he provided. We really appreciate your business and are here to help in the future when needed.

Provided same day service. Mike was quick and explained the repair to me in detail. Would highly recommend.

- Kim Whitt

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Excellent professionalism and expertise!

- Carolyn Lee

Thanks for the 5-star review. Our team is thrilled that you’re happy with the service you received. We appreciate your business very much and we are always here if you need help in the future.

Scotty Johnson is a straight-forward, honest and efficient professional. He knows his stuff and leaves you with a confidence you look for in a service provider. I ask for him personally when we need garage door service!

- Larry McAnallen

Thank you so much for the kind words, we will certainly pass them on to Scotty. He is a great employee and represents the service that we strive for all of our customers to experience. We appreciate your business very much and please let us know if we can assist you in the future.

Precision Door did a great job. They had an estimator come out to look at our home the same day I called. We talked through the process, the options, the costs and the timing...no surprises. It was a crazy weather day on our scheduled installation day, but our technician Jay showed up and stayed late until the job got done. He noticed a minor imperfection in one of door panels. He didn’t try to hide it, he let me know and took care of ordering a replacement. He still made sure that everything was working and operational before he left. That kind of integrity is not common. Great job! We love our new doors.

- Jason Bertoncino

Thank you so much for the awesome feedback, we love reading how customers feel about the service they received. Jay is a valued employee and we are so pleased he was able to provide you with five star service. We hope you enjoy your new doors for years to come. We appreciate your business and please let us know if we can help in the future.

Wayne was great on time Service and fully explained all my options in our garage door repair. He later fully explained and showed me all repairs work done. Would highly recommend this company to anyone who viewing this review.

- Jeff Wilhelm

Thank you so much for your business and the recommendation. We are pleased we could help take care of your garage door needs. Please let us know if we can help in the future!