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Read what people are saying
about Precision Garage Door in:

Cary Area, NC

Precision Garage Door of Raleigh
has received 465 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to get an appointment the next day after calling. Technician Ricky Sanchez was very professional and explained everything that was being done. Highly recommend this company for your overhead door maintenance and repairs.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy to make appointments on line. The Tech arrives on time and quickly fixes the problem. Offers good assessment of current opener and recommendations on replacement should the need arise. Courteous and professional. Precision earns the five stars and my future business.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

Chris Colucci Service Provided:
Garage Door Opener Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris did an outstanding job. Our door behaved badly at a particularly inconvenient time (is there ever a good time?). We needed prompt service and Precision provided it the next morning. Chris showed up on time and dealt with the issue in a professional and courteous way. What's not to like? We would call Precision before anyone else!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used precision in the past and didn’t realize we were being overcharged by such a large amount. We requested service on 1016 to have two springs replaced on our garage door and the estimate was $1200 which is 3 1/2 to four times more than the second and third estimates that we got for the exact same work. Even though it cost us $95 to have your technician come out there we still saved money. That’s why we did not elect to use your company.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The scheduler was very attentive. The tech was very knowledgeable/professional and took time to explained the issue. He found a warranty issue and we will explore this prior to replacing the motor, per recommendation. Thank you for a timely and informative service call.

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A Response from: Ashley Gammon, General Manager

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire process from booking the appointment to completion of the work could not have been easier. Using the web based app, I was able to make the appointment at my convenience without issue. From there, I was kept informed and reminded of my upcoming service call. The technician Chris, arrived on time and was courteous and professional. He performed his diagnostic check and prepared options for my review. He explained his recommendations and I never felt any pressure to choose one option vs. another. He was able to complete the service call and replace the worn parts. I could not have been more satisfied. I will recommend Precision Door to my neighbors.

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A Response from: Ashley Gammon, General Manager

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We use our garage door as an entry door into the house. It definitely gets some use. Well after 19 years the spring popped one Saturday night. No more garage door. I went online and had an appt for Sunday morning. Within a few hours I was back up and running. Thanks to the great work of Aaron Bean and Precision Garage door

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the glorious review and shout-out! We appreciate the kind words shared and for providing us a clear view on your experience! Thanks so much. Have a good week!

Aaron Bean Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez did a great job, was quick and efficient after explaining the issue and solution. Arrived within 3 hours of me scheduling online and was on site 1-1/2 hours. Thanks!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the glorious review and shout-out! We appreciate the kind words shared and for providing us a clear view on your experience! Thanks so much. Have a good week!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was struggling with a phantom beep in my garage door opener for a month, been through a couple vendors without solution. Precision's technician John immediately diagnosed my known problem and even uncovered a couple of latent ones. They know their business.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. I would not hesitate to use again.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Aaron Sweet Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As always, the company is very responsive & Andy was very professional, friendly & knowledgeable. Precision is always our first call when the garage door needs attention. A new garage door is ordered & fingers crossed we can get it installed this week.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Andy Maynard Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We called Precision to repair a broken spring. We were able to setup an appointment the next day. The service Tech Ricky was timely, friendly and just wanted to make sure we understood all the steps of the process. He gave us a quote which we could do all things he was recommending or just parts. The time to fix was very reasonable. At the end of the repair he walked us through all the things he did. He shows the parts that were replaced and good thing we decided to replace our cables as they were really we’re ready to good. So thanks for the though inspection. I will continue to us Precision for all our properties moving forward.

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A Response from: Ashley Gammon, General Manager

Wonderful to hear and see! Thank you for supporting our crew at Precision Garage Door Service. The support and kind words mean a lot to us. We're always here for your garage door needs. Have a great First Day of Fall!

Richard Sanchez Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

easy to book on line, came out the next day to install new springs on garage door. Richard the tech was awesome!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out! Our team at Precision Garage Door Service appreciates the support and feedback. Reach out for any further garage door needs, questions or concerns. We are overjoyed you chose us! Have a great week!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Exceptional service provided by John Patton, but started with great phone conversation with Customer Service (Ms. Gracia?), followed with informative visit "heads up" message, listing the Technician's name and picture. Our door (installed by other Company, now out of business) was a notch up from the "bare" contractor grade, but the original hardware was cheap, worn out, and causing issues (likely contributing to the spring breakage; the reason we called). John politely and patiently presented us with three clever options, from bare fix (but with better grade components) to complete hardware swap and extensive tune up). We were happy with our selection, and John also left us with professional recommendations, which I will put to use immediately. I specifically requested a "door sticker" and a business card, but certainly will never forget whom to call, when professional-grade service or maintenance is needed. Thank you, Team Precision Garage Door Service!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

John Patton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, Aaron was awesome, very professional and friendly!

-

A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

Aaron Sweet Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to schedule a same day appointment online to have someone come out and look at our garage door that wasn’t opening. Technician Evan Kopel came out quickly, assessed the issue and offered us a solution. He quickly replaced the springs in the opener and when completed we discussed with him replacing the opener unit which he was able to do on the spot. He was informative and did excellent work. Highly recommend Precision Garage Door Service & Ethan!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

Evan Kopel Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez is a great tech - very professional and courteous. He listened to our initial reason for the service call, explained everything he was going to do before doing it and laid out options based on what he might or might not find. After the initial check, no glaring issues were found so we just proceeded with a routine tune-up. Extremely happy with the work and with Ricky!!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and kind words. We are grateful for your business, support and feedback on your visit with our crew at Precision Garage Door Service. Have a wonderful rest of your day and week ahead!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean is outstanding! He is knowledgeable, hardworking, courteous, and a great communicator. I had all the confidence my garage door would be repaired correctly. I am grateful Aaron took my call for assistance!!!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the kind words, thoughtful feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. Thanks again! Have a great (almost) weekend.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was great to work with. Easy to get a repair within 24 hours and on a holiday no less. My technician, John P was great. He was very polite, explained everything, and had the door repaired in no time. I would definitely recommend him.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision because I had insulated my garage doors and due to the weight of added insulation the doors were operating slowly. John Patton, the technician, did an excellent job of evaluating my doors and recommending solutions and options. John performed the work in a prompt and professional manner. I would highly recommend Precision and specifically John Patton if you need any work done on your garage doors.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

John Patton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard McCann installed springs, cables, spring anchor plate and end bearing plates. Richard was very professional and efficient. He is a real gentleman! I applaud your company for having Richard as your employee. Ginny Wagner

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was a pleasure to work with. He explained everything he was doing and why. I would highly recommend Precision Garage Door Service. Thanks for a job well done.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review and shout-out. We appreciate you sharing, taking the time to provide feedback and clarity. Thanks again! Have a great week!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick and courteous service. Scotty took care of my problems and prepares me for future garage door decisions. I felt that Scotty was likable, knowledgable and honest. I will use Precision for all future garage door decisions.

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A Response from: Ashley Gammon, General Manager

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Today I had Richard Sanchez come out to repair the seal on the bottom of the garage door. Last year you had sent someone out, they said the seal was no longer available and had to be ordered, but it was never done. Today Richard evaluated it, came up with a plan to replace it since it was no longer available, and got it taken care of today. He was professional, respectful, and explained what he could do. He then explained and demonstrated to me the periodic maintenance that should be done to keep the door in good repair. I was very happy with the work that was done and especially with Richard.

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Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The response time to service my garage door system was very quick and Aaron our technician was fantastic. Thanks!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious rating and kind review. We are overjoyed to see this! Our Precision Garage Door Service team loves to be there for your garage door needs, questions and concerns. Thank you for reaching out, sharing and supporting our crew! Have a great and safe week.

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was efficient, informative and very friendly!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Scotty Johnson Service Provided:
Install Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez showed up on time and displayed excellent communication and technical skills in installing our new garage door opener. He went above and beyond in customer service and satisfaction. We were completely satisfied with the product and installation.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean was courteous and quickly understood the issue and wrote up a quote a short time afterwards. We agreed on the approach and he went right to work on the repair. Once complete, the door operated properly once more and he answered all my questions. Professional and efficient!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful rating and support on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast and simple fix

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful 5-star rating. If you have further feedback, please feel free to use here or directly share with us. We appreciate you sharing with our Precision Garage Door Service team and for supporting us. Have a lovely week!

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician Tim McRae arrived on time and was quick determining all the repairs that need to be done. Tim took time to explain the options and made the repair in a timely manner. Great job and we are pleased with the results.

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Tim McRae Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Tim McRae
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