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Read what people are saying
about Precision Garage Door in:

Cary Area, NC

Precision Garage Door of Raleigh
has received 311 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

This company has always provided superior service.

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Service Provided:
Garage Door Repair

Review:

Yes, the technician did the good job, I have no issues with him. But, I had a broken belt, instead of just replacing it he replaced the whole assembly. As per him it is company policy to replace the assembly, I think it is not necessary, I just need the belt. It cast me way more than I expected.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Scotty was great and did not pressure me on any repairs beyond what was needed.

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Service Provided:
Garage Door Repair

Review:

Michael Ottosen did a great job serving our garage door. The torsion spring and belt rail were broken. Michael arrived on time, explained the issues well, and provided me with options to consider the cost and longevity of the parts. The reapair was completed in a timeline maner with no disruption on my work schedule.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Evan Kopel repaired our broken garage door opener issues. He was very courteous, professional and answered my endless questions!

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Scotty Johnson did a great job.

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Service Provided:
Garage Door Repair

Review:

Andy was very quick and professional and did a great job with the repair.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Review:

At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!

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Service Provided:
Broken Garage Door Spring Repair

Review:

You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Tech did a great job balancing the garage door as well as making adjustments to make door run smoother and more efficiently.

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Service Provided:
Garage Door Repair

Review:

Andy and Andy came to my house and took my estimate. They explained everything to me and told me what needed to be done. They were very professional and super nice.

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Andy Maynard Service Provided:
Install Garage Doors

Technician: Andy Maynard
Review:

Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Mr. McCann arrived shortly after he call, inspected the door and proceeded to fix it and it worked great. We appreciated his politeness and professionalism. Will definitely continue with Precision Doors in the future.

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Service Provided:
Garage Door Repair

Review:

Appreciated the expertise and quality of installation. The work scope was thorough and we look forward to a renewed garage door opener assembly.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Fast, reliable service. The technician was very knowledgeable and helpful. Highly recommend!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Several neighbors recommended Precision based on their positive experiences. We appreciated the quick response. Chris C. was knowledgable and professional. He did a great job explaining options and completing our repair.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great response time for repair.

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Service Provided:
Broken Garage Door Spring Repair

Review:

We have a newly built home and after 3 years I woke up this morning to a broken garage spring. I called the company who installed the system only to be told that the next service call would be mid next week, which was unacceptable! I’ve worked with Precision Garage Doors back in New York and know them to be of the highest quality. I gave them a call and was informed that they would be out within a couple of hours. Our tech was Tim McRea who was awesome. He quickly diagnosed the problem and provided options for me to select from which fixed the problem. This will once again be my go to company for solutions!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your team at three did a wonderful job and very knowledgeable on the system and how to program the cars and the myQ app. They double checked everything and that is a welcome event.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I received good attention from the schedule the service until the garage door was repaired. The technician Richard was kind, diligent and professional . Thanks!!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Our garage door spring broke on a Saturday. I called Precision and they had a tech Michael Ottoen here Monday morning. Michael was very knowledgeable of garage door parts and mechanics. He identified the problem and expalined options to fix the spring and replace other parts that would otherwise require replacement in the near future. Michael make the corrections and the door now functions as expected. IMichael was friendly and easy to discuss options. I recommend Presicsion to others based on this occurance.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Devon culver did a great job!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

John, Install Team, Thanks for the quick and professional service you provided. I love the new doors and opener, so quite and smooth. The new ability to remotely open-close the doors is very handy. Steve

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John Lefevre Service Provided:
Install Garage Doors

Door Estimator: John Lefevre
Review:

Chris was prompt and very knowledgeable and courteous.He answered all of my questions and let me make my own decisions without pressure.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I met the tecnition Richard McCann a few months ago working on my neighbors garage door. Was so impressed with this young man wanted him to take care of my garage problem, did a great job.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Are old opener stopped working on Friday afternoon. Having seen many commercials on TV for Precision I called them and they were able to have a service tech here on Saturday. The old unit was unrepairable. The tech installed a new LiftMaster in less than 2 hours. He was very knowledgeable about the product and getting us setup with the phone app. His workmanship was very professional and neat. We are happy we called Precision.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

your service provider, Chris C., was very capeable and efficient.

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Service Provided:
Garage Door Opener Install

Review:

A big shout out to Thomas for a great job replacing our torsion spring and bearings. He has a good mix of technical and interpersonal skills. He was engaging and pleasant to work with. In the technical arena he is a good diagnostician which inspired confidence in his abilities. Overall, a great guy who deserves five stars plus if one can award more!

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Service Provided:
Broken Garage Door Spring Repair

Review:

So very impressed with punctuality and professionalism of employees. We had both of our doors mechanisms and keypad replaced in less than an hour and 30 minutes, including a thorough discussion on how to use them. Certainly will not consider any other business in future when I need help with garage doors.

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Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andy Maynard
Review:

Excellent service, technician (Michael Ottosen) was on time. He was very courteous and fixed the garage door rapidly and efficiently.

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Service Provided:
Garage Door Repair

Product:
Springs

Next Page
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
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