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about Precision Garage Door in:
Cary Area, NC
Precision Garage Door of Raleighhas received 354 reviews, averaging 4.90 Stars:
Cary, NC
Cary, NC
Your service was timely and well executed. Richard McCann arrived exactly on time and very efficiently diagnosed the best way to repair our garage door opening mechanisms. The rebuild was done the same afternoon after we called and now we have a smooth running door.
- Alan Heath
Cary, NC
Great people. Top notch customer service from my first call to them to the technician Tim who arrived to fix the problem. Tim was excellent! We have used Precision for 20 years and we will continue to use.
- Cindy Anderson
Cary, NC
Evan did a great job fixing our door. I called on a Saturday at 2PM and he was here at 4PM. He was even able to get us some warranty repair transfered from the previous owner. He we professional and courteous.
- Jim Carroll
Cary, NC
Excellent visit. Scotty was here within 45 minutes. He quickly diagnosed the issue (garage door opener not working) and corrected the issues within 20 minutes. Great job and Scotty was personable and friendly.
- John Wright
Cary, NC
Chris was terrifc. He was on time, kept me informed and did a great job getting my door to work Precisely.
- Shirley
Cary, NC
Always quick response , good knowledge of problems and timely repair of issues.
- Wilma Guy
Apex, NC
Andy and Alfredo were friendly, knowledgeable and worked very efficiently. They were in and out in under 2 hours for a complete install. The only reason for 4 stars and not 5 was the service call fee tacked on even though I went forward with the fully recommended repairs.
- Jason
Morrisville, NC
Outstanding service! Highly recommend and pricing is very reasonable when you consider what you're getting!!
- Barbara Moreau
Cary, NC
My technician, Ryan Joyce, did an excellent job! He was very personable, knowledgable, courteous and professional! I highly recommend Precision Garage Door Services and Ryan Joyce!
- Kim Giles
Cary, NC
The service was good but the cost was too high.
- Joshua Franklin
Cary, NC
I was very satisfied with the service technician Richard M. He was dealing with a truck breakdown and called us to inform that he would be delayed in coming. Within 2 minutes he resolved the keypad issue by showing me how to replace the battery. Our existing remotes were very old and one of them did not work. He then provided us two new remotes and programmed them. He only charged us for the service call and not the new remotes.
- Richard A.
Cary, NC
Alex helped me out with an issue with my garage door. He was super professional and very helpful! While he was at my house he suggested doing maintenance on the door, which I do every year, so he took care of that as well. I have been using Precision Door for years and quite frankly this is the only company I use. I highly recommend Precision Door as every experience I've had with them has always been great! Alex also suggested a surge protector for the garage door which I did purchase. Great suggestion and I really appreciated his expertise.
- Tricia Fuchs
Cary, NC
All work complete, and quickly. Phone response was quick and perfect. The worker was great, he was here in hours, not days. I am overjoyed.
- Frances Duley
Cary, NC
Andy and Alfredo were very friendly and knowledgeable. I was pleased by how quickly I was able to schedule service. My only complaint is that I was told on the phone that the $95 service call charge was included in the installation price that I was quoted, but it was not.
- Chris Sinodis
Cary, NC
Great job from Alex getting a broken belt drive opened fixed. He explained some options, and we discussed the pros & cons of each. I appreciate him being straightforward with no "hard sell". Also glad that he was able to make the fix on the same day. Two thumbs up !
- Chirs S.
Product:
Cary, NC
All of my neighbors recommended I go with Presicion Garage Door. they were right. They were the perfect solution to my garage door repair needs. The technician, Chris, was prompt, professional and friendly. He thoroughly explained my options and completed the repair right away. Thanks.
- Steve B.
Apex, NC
Garrett was both professional and courteous. Knew what to do to fix our door issues and offered suggestions to improve the door's operational stability further which we took. Was a real pleasure to have him here. Nice to know there are really good people out there in what I call the mechanical service sector. Thank you!
- Bob Irving
Cary, NC
Derrick who came and installed a new keypad and checked and fixed several parts of the garage door mechanism and then programmed my phone so I can open it that way. He was very quick, very professional, and went above and beyond the call of duty. Thank you for servicing my garage door needs today.
- Bettie Thompson
Product:
Cary, NC
The installers were very professional. Their work was top notch. I had an issue and called the office and they resolved it. There was no hassle, just great customer service.
- Johnnie Lundy
Product:
Cary, NC
Andy Maynard was prompt, friendly and fixed our garage door.
- AlanPatterson
Apex, NC
Thank you for sending Derrick to my house. I am so glad it was an easy fix. You are fortunate to have such a fine young man working for you. I will try to spread my praises for your business.
- Katherine Hoover
Cary, NC
Had used Precision just over a year ago to replace rollers , bearing plates, etc. on my garage door that was 15 years old. They were quick to reply to my call for service and technician Scotty explained options to me. At that time the motor was still working fine, but went out on me late yesterday afternoon. I called this morning and they gave me a time of 12-4 this afternoon. Tim McRae called earlier but I was at Physical Therapy and returned his call and he was here at 1:30 and explained that the motor needed replacing andwhat would be involved with getting a new one installed today and estimates. After my agreement he got to work right and had me set up by 3:00. A very polite, professional young man and had everything cleaned up and working. Thank you, Tim
- Kay Wilcox
Apex, NC
First of all, let me compliment your technician, Andy Maynard. He was very friendly and informative. He gave me a couple of good tips for ongoing door maintenance. I really appreciate his help. Secondly, on a different note, I was amazed at how expensive your service has become. My total for a checkup on two doors was over $400 dollars. No repairs were needed or made. Andy was here about 20 minutes. That's $20 per minute. In July two years ago, same doors, same service cost $190. Your price has doubled. I will be reconsidering any checkups in the future and maybe start to get estimates from other door service companies.
- Robert Young
Apex, NC
We are extremely pleased with Precision. They came out the same day that we called and fixed our problem. Richard was very helpful, courteous and professional. Would highly recommend.
- RH
Product:
Cary, NC
Quick . Efficient , well-stocked
- Mike Davis
Cary, NC
As always, Precision was incredibly responsive and professional. Garret arrived early, was incredibly courteous, and did an excellent job. We have been very happy with Precision for years and this visit confirmed our loyalty.
- Don Kahl
Cary, NC
Excellent service. The technician, Chris C., was early and finished ahead of projected time. Did not try to up sale. Provided options and corrected my issues. Bailed me out by fixing on a Sunday. This is my second service call with firm. They are very professional and would gladly call them again.
- David S.
Cary, NC
Richard McCann did a great job with diagnosing and immediately fixing a problem we had with our one-year old garage door. The track had become too tight and we noticed the door malfunction on three occasions along with new noises. Richard went above and beyond the requested repair so that our door is whisper quiet and running very smoothly. Richard has excellent communication skills, is very patient, courteous and a pleasure to work with. We are very glad that we have worked with this company for more than a decade and we will continue to use them indefinitely.
- Happy Customer in Cary
Morrisville, NC
The job was finished very quickly and professionally. I was very pleased.
- Joseph Zinnanti
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
So far so good. Everything was explained and pricing was fair. Pleasant experience from booking the appointment to the repair.
- Joseph Tetro