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Read what people are saying
about Precision Garage Door in:

Cary Area, NC

Precision Garage Door of Raleigh
has received 441 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The response time to service my garage door system was very quick and Aaron our technician was fantastic. Thanks!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious rating and kind review. We are overjoyed to see this! Our Precision Garage Door Service team loves to be there for your garage door needs, questions and concerns. Thank you for reaching out, sharing and supporting our crew! Have a great and safe week.

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was efficient, informative and very friendly!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Scotty Johnson Service Provided:
Install Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez showed up on time and displayed excellent communication and technical skills in installing our new garage door opener. He went above and beyond in customer service and satisfaction. We were completely satisfied with the product and installation.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean was courteous and quickly understood the issue and wrote up a quote a short time afterwards. We agreed on the approach and he went right to work on the repair. Once complete, the door operated properly once more and he answered all my questions. Professional and efficient!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful rating and support on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast and simple fix

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful 5-star rating. If you have further feedback, please feel free to use here or directly share with us. We appreciate you sharing with our Precision Garage Door Service team and for supporting us. Have a lovely week!

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician Tim McRae arrived on time and was quick determining all the repairs that need to be done. Tim took time to explain the options and made the repair in a timely manner. Great job and we are pleased with the results.

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Tim McRae Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson was very knowledgable and did a great job in repairing my garage door.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the kind words and thoughtful feedback! We appreciate you taking the time to share with us and provide clarity. We're always here for your garage door needs at Precision Garage Door Service. Have a great and safe week!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I knew nothing about your company but quickly needed your service. I called Precision and had Richard Sanchez was at my garage door in less than 30-minutes...NOT two-weeks from Wednesday like a lot of other service providers. Mr. Sanchez immediately identified my garage door opener problem and within minutes offered solutions, the dollar value of all parts/service that I requested was entirely left to me. He explained all parts/services very clearly - zero ambiguities. Within just minutes Mr. Sanchez was up a ladder disassembling the original [broken system] and installing the new system; if installing garage door systems was an Olympic event Mr. Sanchez would bring home the gold. He never scratched his head or made a phone call, just became a "blur" with the speed at which he operated, followed up with an instructional demo for my wife and I (even re-programmed out cars' visor mounted garage openers for the new system's frequency). From A to Z, Mr. Sanchez's depth-of-knowledge and professionalism were second to none. If you ever need garage door assistance I have four words for you: "Precision Garage Door Service." Hire anyone else and you might as well be playing Black Jack in Vegas and remember, the house always wins. With "Precision," you are the proverbial "house!" Thank you Precision and Mr. Sanchez - you represent the very best in your filed. Kudos! MPKelly 24JUL2025

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The should be a 6 star option for exceptional service. The website scheduling is incredible and works! The service technician, Richard, was friendly, professional and knowledgeable. He created a quote, had all parts needed and performed the repair quickly. Went beyond just fixing it, and adjusted opener and lubricated everything. Exceptional company.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez, did a great job. Upfront on what it would need and the time. Fixed the garage door in an hour.

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very professional and definitely knew his product. He explained everything very well and answered our questions. He was courteous and polite!

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy Maynard has serviced our garage door since 20022 and we feel he’s the very best! He is polite, kind,knowledgable,on time and good about sending texts and calls about when he will arrive. He explains how we can maintain our garage door and how to open it if it doesn’t work and we need to get our cars out.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We ordered new doors 5 weeks ago with Andy saying it would take 2-4 weeks. Still haven’t heard anything. There’s a slight disconnect on when doors come in and what your reps are telling people.

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A Response from: Ashley Gammon, General Manager

Hi Kelley! Thank you for reaching out on your latest experience with Precision Garage Door Service. We are disappointed to see this review. We spoke with our internal team, and they shared that there was an email from them on 6/25/25 at 9:09am. Did you receive this? If not, please be sure to check your spam as well. Also, it looks like in our system that your ordered door is scheduled to be installed 7/30/25 so a bit over a month. Also, we wanted to note that because you ordered custom doors, those do have that time frame, but our team should have communicated that. Our internal team is more than happy to speak with you on this and make sure you are satisfied as well as we are all on the same page. We are here for you and your garage door needs. Ashley, our GM is here to speak with you if you would prefer. Please do not hesitate to reach out and ask for her. Truly, we apologize for any confusion and miscommunication, we want to make certain we align here. Please reach out and we can discuss further. Thank you, Kelley! We appreciate you.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean is very knowledgeable and professional. You should give him a raise.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi Ashely, I am very disappointed and frustrated with your service, I feel like got cheated and ripped off. I have Wayne Dalton garage doors which was installed by builder and looks like having issue with torsion springs. Your service guy mentioned these springs cannot be replaced at all and we must completely change everything and quoted around $2,250. I asked him few times to confirm if it is possible to just replace springs, and he said no it cannot be done and only option is to replace everything and that's what we do for everyone. I believed him and paid it. Later found out that Torque master torsion springs can be replaced just for $500. I believe you guys are completely dishonest and unfair, I called your company to diagnose the issue, if you guys don't have the parts to replace or if you don't do maintenance on Wayne Dalton system, you need to mention we don't do it, so that I could have called Wayne Dalton company for service or someone else who can do the job. I could have fixed it for around $500 instead I paid around $2,300. I called your company and told them what happened, and they gave refund of around $800. I certainly appreciate that, but it would be nice if you are fair to customers. Thanks, Ajay

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A Response from: Ashley Gammon, General Manager

Hi there! We appreciate all feedback and are always striving to ensure our customers are satisfied with both the quality of our work and the value they receive. Our technician thoroughly reviewed the scope of work needed to safely and effectively convert your Wayne Dalton TMS spring system to a standard torsion system—a necessary conversion due to the proprietary nature of TMS systems. You were provided a detailed estimate beforehand, and you signed off on the work before any repairs began. We truly understand your feedback and feelings. As we have discussed and worked through, a refund was issued, and we want you to know we are here for you. We are always looking to do quality work and an honest job with our customers. If there is anything else youd like to discuss, please reach out directly to us. Thanks again, we appreciate your feedback and for working together!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door did a wonderful job for us. They responded promptly, fixed my issues the same day and were very pleasant to work with. I will defiantly choose them again.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Scottie Sr. Technician came before estimated time frame given That was good. He inspected the garage door and advised that door is to be installed new. He at my request shu the door. He was very polite and very knowledgeable in his work. We appreciate him and company he represents.

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A Response from: Ashley Gammon, General Manager

Hi there, thanks for the wonderful review. We appreciate your insight and feedback so much! We are so glad we could be of service and be there for you. Have a wonderful day and rest of your week. Reach out to our Precision Garage Door Service team if you need us.

Scotty Johnson Service Provided:
Install Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Sweet did a awesome job

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Aaron Sweet Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed Garage door fixed, wife looked y’all up so I reached out. Technician Richard Sanchez very knowledgeable, took care of business had everything up and running in no time. Highly recommend him and y’all’s all around service. Much Appreciated God Bless!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was prompt. The technician (Richard) was knowledgable and professional. He diagnosed that our 12 year old opener motor had seized. He offered replacement options and quickly installed the new model that we selected.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

Richard McCann Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garrett was easy to work with and very professional. He showed me everything that his inspection determined that needed to be corrected and was thorough in his description.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

Garrett Yeager Service Provided:
Broken Garage Door Spring Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring broke on our garage door and they were able to get a repairman out the next day, a holiday no less, to replace it. Andy was knowledgeable, very efficient, and had it done quickly. When it is time to have the door replaced, or the door lift replaced, I know who to call - Precision Garage Door Service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful shout-out and review. We love to see this and hear feedback! Have a joyous rest of your day and week. Reach out if you need anything. Thanks again!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy replace of broken cable

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The prompt and professional service was outstanding. I booked everything online and the communication was immediate. Aaron provided a great explanation of everything and did a great job with the repairs.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

Aaron Sweet Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job! Quick and smooth. Arron is a super nice guy!!

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Aaron Sweet Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was so helpful when our garage door would only open half way. He reset the door memory and explained how it happened. If we ever have problems again he would be the one we would ask for. Thank you John.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were extremely pleased with the service provided by our Precision technician. Andy Maynard was outstanding. Mr Maynard was knowledgeable, personable, and customer focused. In fact, he went the extra mile and took the initiative to ensure that our job was fully completed today despite an issue that could have caused a delay in wrapping up our job in a timely manner. Based on our interaction with Andy Maynard, we highly recommend Precision.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean fixed the problem within 5 minutes. He described the problem and what to look for.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg Gray responded to our residence at the promised time for same day service! He is extremely knowledgeable in his field. He identified the problems and explained which parts needed to be replaced to fix our garage door. He was extremely professional, respectful, and honest! We appreciated his kind, compassionate personality as well. Because of Greg, we will be Precision Door costumers for life!

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Greg Gray Service Provided:
Garage Door Repair

Product:
Cables

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service and have knowledgeable Technicians

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Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
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Raleigh Area

(919) 500-5059

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Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

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Holly Springs Area

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Rocky Mount Area

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