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Read what people are saying
about Precision Garage Door in:

Cary Area, NC

Precision Garage Door of Raleigh
has received 397 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn’t be happier with the quality, customer service and explanations I received today from Aaron. If your garage door needs some TLC, use this company. You won’t regret it.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time Professional efficient

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service! Very prompt on arrival time. Excellent knowledge of service requested Excellent communication with me and presented all options available. Would request him for next service visit.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was so pleasant. He was knowledgeable, efficient and did the job well. This is the second time I've used Precision. Over a year ago, Jon Holbrook did an excellent job installing new hardware. This year, for routine maintenance, Andy proved to be yet another outstanding employee. Years ago, I used another garage company. The difference in training (skill, diagnostics and social ease) between these two companies was so apparent. I've been impressed by Precision and would recommend them to anyone.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The people at the company were polite, professional and answered my call promptly and send a staff member to my home the next day. The problem could not be fixed at the time - the garage door opener dates back to the 1990s - but I am scheduling a time for it. I did not use any advertising - it was a personal recommendation by a relative who had had good results from using Precision.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very responsive and helpful. Thanks

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Aaron Sweet Service Provided:
Garage Door Opener Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ask the customer what manufacturer of the door is before dispatching a tech. $100 to be told they don’t work on that should have been free.

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A Response from: Ashley Gammon, General Manager

Hi Daniel, please reach out to our team directly to be able to discuss this further. We appreciate your feedback and concerns. Thank you!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Garrett Yeager Service Provided:
Garage Door Opener Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very high priced company.

-

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

good job

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez came out promptly and worked hard and efficiently to repair my door. He provided great education on maintenance. Very Satisfied Customer!

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Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was very personable, professional, and efficient during my service call. He diagnosed the issue quickly and it was resolved within an hour. Excellent Service!

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A Response from: Ashley Gammon, General Manager

Thank you so much for the wonderful review! We appreciate your kind words, thoughtful feedback and further insight into your visit. Have a lovely day and rest of your week!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door provided excellent communication throughout the process. Was very happy that Precision Door could have someone out the same day to fix the problem. I was contacted prior to the visit by the technician, Aaron, (who provided a nice profile so that I would recognize him as he came on our property). Aaron reviewed the situation and provided multiple quotes for solutions to the issue. We selected the solution and he installed the new unit. He thoroughly tested the unit, remotes and keypad to insured complete satisfaction of the installation. We really appreciate his attention to detail throughout the process and explaining in detail what the solution would be and how it would resolve the issue. Overall, it was an excellent experience and met our expectations.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Page was awesome. He examined our situation and after checking with us gave us is recommendation. He was very informative and explained all options. He was particularly kind and courteous to my wife

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Page Ellison Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: Page Ellison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience! Called Tue afternoon, Tim shows up at 8am the next morning to replace our 27-year-old, dried-out, brittle garage door bottom seal that was missing a 2-foot section that had cracked & broke off, leaving an opening for critters. The old seal didn't cooperate with the extraction, but Tim was able to promptly remove it, then installed a new retaining rail and bottom seal (new seal would not fit in the old retainer), all in less than an hour. We now have a completely sealed the garage door again. Yay, no more mice & snakes in the garage :-).

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was friendly, professional and knowledgeable. He gave me my different options and fixed my door quickly and the price is about what I would expect. I would definitely hire him again!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Richard Sanchez was very professional and identified a safety issue where a supporting brace had pulled away from the wall which could have caused significant damage. The reason for the call was to replace the rubber seal on the bottom of the door. He inspected the other parts of the door where he found the above issue. He explained the work that was required and completed everything in a timely fashion.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim McRae was on time, professional and very personable. A pleasure

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Tim McRae Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received great customer service but I do believe the the "reprogramming charge" of $160.88 was a bit expensive. R, Elmer Wilson

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was excellent in every way. Kind, explained every- thing and very helpful and courteous!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

John Patton Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The experience was a very good one. Garrett is a very talented and capable young man as well as proper and efficient. He took care of the situation in a precise and quick manner.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Garrett Yeager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for service on one inside control station that was not working. Chris arrived exactly at the scheduled time and switched out the defective device. Two years after it was installed, it was covered by the warranty.

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A Response from: Ashley Gammon, General Manager

Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything!

Chris Colucci Service Provided:
Garage Door Opener Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was knowledgeable and polite. He gave me some options that would remedy the problem, he did not try to push us into more than we needed.

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A Response from: Ashley Gammon, General Manager

Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very thankful to Scotty for his very professional service on our garage door. I was notified that he was on the way and when to expect him. He is very pleasant and took his time to explain what was broken and needed to be repaired. He presented three different options to choose from and never pressured me to choose any of them. He completed the repairs in the exact time he told me to expect. When he was finished with the repairs he asked me to call back if any problems. I am very pleased that we choose Precision and again, very thankful for the wonderful work Scotty did.

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A Response from: Ashley Gammon, General Manager

Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Our technician was Andy Maynard, he responded to my call right away, gave me my options for the repair, and had our garage door working again within an hour. We got excellent service, certain you will too. I recommend him highly.

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A Response from: Ashley Gammon, General Manager

Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything! Have a great day.

Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a great experience with a garage door repair on a SUNDAY and technician John Patton came out within 4 hours of me contacting them, and arrived right at the scheduled time. He was fantastic, fixed the issue quickly, and the thing now runs quieter than it ever has.

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A Response from: Ashley Gammon, General Manager

Great 5-star review and feedback! Thank you for sharing with our team at Precision Garage Door Service. We value your feedback and look forward to hearing from you in the future. If you need anything, please reach out. Have a great day!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a great experience with everyone involved, especially our installer, Lucas, who was very personable and professional. We love the new doors and appreciate the input from Chris in making the right selection to meet our needs and taste.

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A Response from: Ashley Gammon, General Manager

Steve, We appreciate you sharing your experience with us! We're so pleased to hear that Chris provided options that suited your needs and Lucas was able to bring that vision to life with his installation service. Thank you for entrusting Precision Garage Door with your garage door needs! Regards,

Lucas Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did a great job of fixing our garage door. Great service! Thanks!

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A Response from: Ashley Gammon, General Manager

Thank you so much Jennifer for sharing your positive 5 star feedback! We appreciate you choosing Precision Garage Door to serve your garage door needs. Kind regards,

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My outdoor keypad opener stopped working. The technician came, found the problem, and got me back in business in under an hour. Thanks for the great service and repair.

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A Response from: Ashley Gammon, General Manager

Susan, Thank you for taking time to share your experience with Precision Garage Door. We are pleased to hear you were satisfied with the service you received, we're here to help anytime! Regards,

Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great tech, quick service

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A Response from: Ashley Gammon, General Manager

We appreciate your 5 star feedback, Quinn! Thank you for allowing Precision Garage Door to serve your garage door needs! Sincerely,

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

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Pittsboro Area

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Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
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