Andy did a great job. Told me how long it was going to take him to replace the belt on my opener and that’s exactly how long it took -including spraying the rollers and hinges with lubricant and testing the opener. Also, shout out to the phone staff, as it was very easy to reschedule my appointment.

- Todd

Scotty was great. He arrived early and was very knowledgeable about garage doors. He was very polite and worked quickly to install our new garage door opener. He even programmed our cars for us to open the doors.

- Geneva Yourse

Thank you for sharing such positive feedback. Scotty is a great employee and customers love him, we are happy to see he provided you with the five star service our customers deserve. We appreciate your business and look forward to working with you again.

Very quick install. Job done right.

- Gerard Roman

Awesome to hear, so glad we could help. Thank you for trusting us with your business and please don't hesitate to call if we can help in the future.

Yeah, with out even trying to open the door. The quote was $800 for a spring replacement from Precision. So, I just paid the $75 fee and got a quote from Wayne Dalton and they replaced it for $350. I know I live in Cary, but just because I'm well off doesn't mean I'm stupid with my money.

- Neel

We have reviewed your account and the 25 point safety inspection which showed your spring, cable and the door balance all failed inspection. We are certainly glad the technician did not try to open your door with a broken spring as the spring is the counterbalance and the muscle of the door. The technician could be seriously injured in an attempt to do so. We are sorry you felt our price was unfair but to imply that we only quoted you a particular price because of where you live, is completely inaccurate and that is not how we treat customers. We service all of our customers equally no matter what zip code they live in or what their home might make one believe they have in their bank account. As you said, you could go to the manufacturer and get the parts cheaper but unfortunately, we cannot sell parts and install them for the price we buy them for. Thanks for your consideration in using our service.

Needed a new garage door opener and spring. Scotty Johnson was right on time when he said he would arrive. Mr. Johnson was professional, extremely knowledgeable and answered any questions and concerns I had. Job was completed as promised and on time. Scotty Johnson is one of the many reasons I will be a customer for life. Highly recommend Precision Door.

- Richard Makowski

Thank you so much for taking the time to provide feedback. Scotty is a valued employee and we will share your kind words with him and tell him to keep up the good work. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Please don't hesitate to call if we can assist you in the future.

Thank you for your prompt service. Mike was very thorough, knowledgeable, and courteous.

- Pat Dietz

Thank you so much for your 5-star review! We will share this with Mike and let him know to keep up the amazing work.

Andy is professional and efficient. He arrived at my house on time and diagnosed the problem super fast. He knows very well what he is doing. 100% recommend Precision Door and Andy to anyone who needs their garage door repaired.

- Jessica W.

Thank you so much for your 5-star review and your recommendation! We will share this with Andy and let him know to keep up the amazing work.

Very helpful

- Yamile Nazar

Thank you for your business and the five star review!

Had issue with garage door laser, which wasn't working, so we could only close door using a forced close. Our technician, Greg Gray, was awesome! We got same day service, he had replacement parts in his truck, and he took time to fix a poor laser mount situation, which the original home builders screwed up. My wife and I will continue to use Precision!!

- Nick Conley

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting our company, we appreciate your business. We look forward to working with you in the future if you need us.

Scotty did an outstanding job to dis my garage door problems. He was totally professional and worked extra hours to get the entire job done

- Sandra Sully

Thank you so much for this great 5-star review. Scotty is a valued team member and we love seeing how satisfied you are with the service he provided. We really appreciate your business and are here to help in the future when needed.

Provided same day service. Mike was quick and explained the repair to me in detail. Would highly recommend.

- Kim Whitt

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Excellent professionalism and expertise!

- Carolyn Lee

Thanks for the 5-star review. Our team is thrilled that you’re happy with the service you received. We appreciate your business very much and we are always here if you need help in the future.

Scotty Johnson is a straight-forward, honest and efficient professional. He knows his stuff and leaves you with a confidence you look for in a service provider. I ask for him personally when we need garage door service!

- Larry McAnallen

Thank you so much for the kind words, we will certainly pass them on to Scotty. He is a great employee and represents the service that we strive for all of our customers to experience. We appreciate your business very much and please let us know if we can assist you in the future.

Precision Door did a great job. They had an estimator come out to look at our home the same day I called. We talked through the process, the options, the costs and the timing...no surprises. It was a crazy weather day on our scheduled installation day, but our technician Jay showed up and stayed late until the job got done. He noticed a minor imperfection in one of door panels. He didn’t try to hide it, he let me know and took care of ordering a replacement. He still made sure that everything was working and operational before he left. That kind of integrity is not common. Great job! We love our new doors.

- Jason Bertoncino

Thank you so much for the awesome feedback, we love reading how customers feel about the service they received. Jay is a valued employee and we are so pleased he was able to provide you with five star service. We hope you enjoy your new doors for years to come. We appreciate your business and please let us know if we can help in the future.

Wayne was great on time Service and fully explained all my options in our garage door repair. He later fully explained and showed me all repairs work done. Would highly recommend this company to anyone who viewing this review.

- Jeff Wilhelm

Thank you so much for your business and the recommendation. We are pleased we could help take care of your garage door needs. Please let us know if we can help in the future!

Greg did a great job replacing both springs on our garage door to get it working again. He was very safe and efficient in his workmanship.

- Stephen Payne

Thank you for sharing about your experience. Greg is great and we love seeing how happy you are with the service he provided. We appreciate your business and the five star review. Please let us know if we can assist you in the future.

Awesome job! Our service tech, Scott, did a great and very professional.

- Joseph Cosgriff

Thank you, Scotty is a valued employee and we love seeing that he provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Neighbors in the subdivision recommended Precision. Installer was great. he gave me 3 options with cost. I picked one and he was able to install immediately. Also was serviced same day as call. Even came 20 minutes earlier than estimated.

- Steven Reeser

Awesome to hear, so glad we could work with you. We appreciate your business and please let us know if we can assist you in the future!

Came same day I called. Fabulous service. Tech was wonderful in explaining the problem and giving me options. He even programmed both cars to open the garage door! Would definitely use again and recommend to anyone!

- Rachel Garcia

Thank you so much for your business and the recommendation. Greg is a great employee and we are so happy he provided you with five star service. If we can assist you in the future, please don't hesitate to call us.

Awesome service

- Jill Giles

Thank you, we appreciate your business and the five star review!

Spring was broken when I went to get out this morning. My technician was out to the house and had my door fixed within 2.5 hours of my call. I highly recommend this company.

- Jeff Beeler

Thank you so much for your business and recommendation. We are happy that we could take care of your door needs so quickly. If you need help in the future, please let us know.

Recommended by previous customer. Very glad we chose them!

- John MacPherson

Thank you for selecting us to service your garage door, happy we could help. We appreciate your business and the five star review!

Their service was truly excellent. Andy was not only knowledgeable and efficient, but also funny and a pleasure to talk with. He made a recommendation and explained everything to me in a very clear manner. I'm very happy with my service and would recommend Precision to anyone.

- Carolyn Russell

Awesome feedback, thank you for sharing your experience. Andy is a valued employee and does great work. We are so happy to see how satisfied you are with his work. We appreciate your business and the recommendation. If we can help in the future, please don't hesitate to call us.

Our garage door broke in a unique way late on a Saturday night. We called and within an hour, they arrived and 2 hours later, everything was fixed. Couldn't have asked for more.

- James Moy

James, thank you for your business and the review! Glad we could be of assistance and if you need us in the future, please give us a call.

Established customer - again very satisfied with replacement of opener. Mike is excellent and always request him as technician.

- Rick Kirkpatrick

Rick, Thank you for allowing us to do business with you again. We love hearing that Mike provided great service and that you were very satisfied with your experience. Please let us know if we can assist in the future.

All around great service. Quick to respond back. Technician (Mike G.) was professional and knowledgeable. And you could tell he really enjoys what he is doing.

- Raymond Condina

Raymond, We appreciate your business and the five star review. We are so pleased to hear Mike provided you with great service, he is a fantastic employee. Please let us know if we can help with any of your door needs in the future.

Great service! The technician came out same day we called and didn’t force us to buy anything. Fixed what was needed and informed us of things to keep an eye on as our garage door ages. Probably not the cheapest service but fantastic customer service - worth the price for the convenience!

- Kristina Zeidler

Thank you so much for your business, glad we could help take care of your door needs.

Andy is our “go-to” guy for all garagre door issues. He is professional, has good product knowledge and is friendly. He represents your company very well.

- Michael Greenfield

Michael, Thank you so much for the kind words about Andy, he is certainly a valued employee! We appreciate your business and the five star review!

Was unsure of how serious our stuck door problems were. Thanks for the rapid response and diagnosis. The door is now working great. We valued your local reputation and were not disappointed. Since the door is fairly old, I may have to replace it in the near future and you will at the top of my list.

- Danny LaBelle

Thank you for the feedback on your experience. We appreciate your business and look forward to working with you in the future if the need arises.

Our technician was awesome! One of the best customer service experiences I have had.

- Sean Callihan

Fantastic to hear, we appreciate your business!