Garage Door Repair in Cary, NC - Page 16

David Shannon

Michael Ottonsen did a great job for us!

Mohammed Aleem

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, the technician did the good job, I have no issues with him. But, I had a broken belt, instead of just replacing it he replaced the whole assembly. As per him it is company policy to replace the assembly, I think it is not necessary, I just need the belt. It cast me way more than I expected.

Paul McNutt

Michael Ottosen was my service Tech. Very knowledgeable and courteous. Quick response time to get my garage door back operational

Elizabeth Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty was great and did not pressure me on any repairs beyond what was needed.

Rafael Agostini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael Ottosen did a great job serving our garage door. The torsion spring and belt rail were broken. Michael arrived on time, explained the issues well, and provided me with options to consider the cost and longevity of the parts. The reapair was completed in a timeline maner with no disruption on my work schedule.

John Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan Kopel repaired our broken garage door opener issues. He was very courteous, professional and answered my endless questions!

Jonathan Costello

Andy was great! Clearly explained everything and installed the new keypad, serviced my door, and answered all my questions. Will definitely ask for Andy for any further service and repairs.

Pia Prohaska

The service tech was very knowledgeable and did an excellent job

Marc Weiser

Fast and reliable service. My garage head unit committed suicide, pulling the door all the way into the board/itself. My neighbor recommended Precision so I called and one of their technicians, Evan K., came out first thing the next morning. Evan was very friendly, gave me a few options/prices, was incredibly knowledgeable and let me decide what kind of repair/replacement I wanted - I went with the highest price option and even though I do think I paid a little on the high side, the service and repair was worth the extra cost. Will use Precision and ask for Evan K. in the future when the springs bust or my other garage door needs replacing/upgraded.

Amit Sanyal

Technician (Richard McCann) was very knowledgeable about the job and was a delight to work with. Thanks.

Kerry Swank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy was very quick and professional and did a great job with the repair.

Richard Dooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!

Sonia Medinae

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.

Quinton B. Williams

My garage door opener needed replacing. I called Precision Garage Door Service and Tim came out and went over the three options that they offered. He explained the pros and cons of each option and I made my selection. The install took about an hour. We are very pleased with the product, service, and professionalism of the install.

Christopher Healey

Michael Ottosen came out to fix a garage door with a broken motor. He explained what was wrong, offered me a range of options, and helped me with thru what was best for my situation. Everything was installed in less time than he estimated and it works perfectly. Michael was professional, knowledgeable, polite, and worked hard in our unusually hot weather. My thanks to Michael and Precision Door Services. I will definitely continue to call on them if I need any garage door related help.

Joe Edger

Andy & Alex’s top notch customer service and knowledge of their trade is second to none.

Larry Davis

Brandon was very professional and knowledgeable. It was a pleasure to have him as our service tech. We would recommend him to anyone.

Jason Black

I was very impressed with Precision. Professional, punctual and completed my repair in under an hour. I would definitely use them for all future garage door needs.

David Sousa

I had a problem syncing a new car garage remote to my garage equipment. Precision had a service tech out within 24 hrs of my call. Scotty Johnson was the assigned tech. He called me to advise he could arrive early. Texted too. Arrived as promised, knew exactly what to do to address the issue, had it fixed within minutes, and was friendly and professional. A truly great service experience. Thank you, very much.

Nick Prato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech did a great job balancing the garage door as well as making adjustments to make door run smoother and more efficiently.

Jonathan Russell

Andy was personable and helpful, giving us several great options and giving honest assessments.

Deborah Kintzing

On time, repair options, excellent work.

Linda Cohen

Michael Ottosen, Amazing technician who shows lots of patience and kindness with confident knowledge in his trade.

Jose Calderon

Extremely good, Michael el awesome, great knowledge and fast quality work

Robert Lebowsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.