Garage Door Repair Reviews in Cary, NC (Updated August 2026)

Ashley did a great job of servicing the garage!

- Nicholas Tempke

Hi! Thank you for the wonderful review and kind rating. We appreciate your feedback and for sharing. Please reach out to us for anything more you need. We are always here for your garage door needs, questions and concerns. Thanks for sharing with our team at Precision Garage Door Service. Thanks!

The Technician, Richard, was spectacular and explained everything with the springs and door load along with typical maintenance issues associated with direct drive door openers and where to find parts. He completed the repair within an hour and greased all the bearings. Truly a pleasure and glad to have interacted with him!

- leroy worth

Thank you for the kind words and feedback here. Our Precision Garage Door Service team is always here for you and yours. We look forward to assisting you with your garage door needs, questions and concerns. Please reach out for any further garage door items! Thanks!

My garage door wouldn't open or close this morning. After trying another service provider who said it would be several days before they could come out to take a look at it, I had an appointment for the same day with Precision. Plus 1 - Precision Chris arrived within 2 hours of the initial call for help. He identified the problem within 10 minutes: a faulty motion sensor at the base of the garage opening. He gave me a quote right then to have the sensors (there are two) replaced. We discussed other aspects of my garage door, one of which is the spring which is going on 10+ years, which Chris said is a little beyond the lifespan for this contractor/builder version. No pressure to replace it, but rather, just discussing the fact that it is at end-of-life. Plus 1 - Precision I decided to replace the spring. It is a bit pricey, but they included a discount and no-cost for the sensor(s) replacement. Plus 1 - Precision. Chris completed the work within a hour. Amazing! Plus 1 - Precision

- Pat Rubin

Thank you for the kind words and feedback here. Our Precision Garage Door Service team is always here for you and yours. We look forward to assisting you with your garage door needs, questions and concerns. Please reach out for any further garage door items! Thanks!

I was very impressed from the quick response by phone to the next day Sunday service. Richard was very personable and did a great job of explaining the problem, providing an estimate up front, and installing the new springs. I will use this company again when it’s time to replace my garage door.

- Sharon C

Thanks for sharing your experience. It's great to hear that our technician provided helpful recommendations without pressure. We look forward to assisting you again with any garage door needs in the future.

Can’t say enough good things about this company. Ricky Sanchez went over and beyond to meet our expectations. Thank you for a job well done.

- Sam Blackwell

Thanks for sharing your experience. It's great to hear that our technician provided helpful recommendations without pressure. We look forward to assisting you again with any garage door needs in the future.

Sales - John Lefevre great - worked through client request --- this was not a STANDARD door requiring heavy duty hoist Site - Precision came to verify the site-specific conditions prior install. Install - went perfectly and the scheduling worked with us on the install date to meet the schedule.

- LMS Construction (Joe and Lonny)

Hello, wonderful review. Thank you so much for sharing with our team at Precision Garage Door Service. We appreciate you taking the time to share and provide clarity into your feedback and visit with our team. Have a great day!

We have used Precision Garage Door of Holly Springs several times over the years. Service is easy to schedule online.Travis arrived on time, and was very professional. He replaced our original (old) door opener with a new belt drive LiftMaster and adjusted our door without any issues. The new unit is very quiet and operates much smoother than the old one. Great work!

- Brad and Sherry Freeman

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

This was a good experience. A new garage door is a significant investment, but our service person did a great job of presenting options to us and finding something that looks right and fits into our budget. He also was able to temporarily seal our garage interim to the arrival of the new door. I'll have more feedback after the installation crew comes out to install our new door.

- Kenneth Griffo

Richard did a great job servicing our door. He came the same day we booked our service. He explained how he was going to fix our issue and gave maintenance information we can do to prevent future problems.

- Jill Davis

Scotty was fantastic. On-time, efficient and personable. Did a great job fixing our broken springs.

- Greg

Travis called before he arrived and performed the spring replacement safely and quickly.

- John Gardiner

Hi there, thank you for the kind review, feedback and details on your visit. We appreciate you sharing with our team at Precision Garage Door Service. Have a great afternoon and reach out for any further feedback. Thanks again!

You came out same day, addressed my immediate problem and offered a long term solution. Your technician, John Patton was friendly, worked quickly and efficiently, and explained everything to me in detail.

- David Meder

Hello! Thank you for sharing and taking the time to provide clarity into your visit with our Precision Garage Door Service team. We are overjoyed to hear this feedback and look forward to helping you with garage door repairs and needs! Thanks again!

Excellent overall experience. Tyler was great at his job. Was very impressed with him when he returned at my request to answer questions(5 hours later). Keep up the good work.

- Lou Cicero

Hello! Thank you for sharing and taking the time to provide clarity into your visit with our Precision Garage Door Service team. We are overjoyed to hear this feedback and look forward to helping you with garage door repairs and needs! Thanks again!

I selected Precision Garage Door because they have a local office and responded quickly to my call. I contacted them about a year ago to diagnose my two garage doors and perform some maintenance. Today I wanted to get a quote for replacing my two aging garage door lifter motors (probably original with the house). The friendly service technician, Ricky Sanchez, arrived and explained the various options including pricing. I chose one of the options and he said that he had the new components in his truck and could install everything immediately. I said “great” and he began working on it. In about two hours, he installed the new door lifters, sensors, etc. The new door openers are quieter than the old ones, have motion sensor LEDs to light up the garage, and each one has an internal battery backup that can open or close the doors in the event of a power failure. Ricky answered all my questions and explained how to get the app to control the door openers from my phone. I was originally expecting to have to schedule a separate time for the installation. I am very pleased with the new door openers and the fact that they were installed on the same day!

- Dennis Martin

Hi! We appreciate your kind words, thoughtful feedback and insight into your visit with our team at Precision Garage Door Service! We are always here to assist you in your garage door repairs, questions or concerns. Please reach out for anything else!

Fantastic! Thank you so much, Precision Garage Door Service! We received prompt, and excellent service on our garage door. Will definitely call again when our other garage door has it's last day.

- Theresa Coles

We are glad our team could help. We are overjoyed to hear you had a great experience! We appreciate you and yours. Have a great and safe week. Reach out to your Precision Garage Door Service team for any garage door issues. Thank you!

I am a repeat customer of Precision Garage Doors and called to have some preventative maintenance done on my garage door. My technician, John Patton arrived on time and asked what the nature of the call was. He did a quick assessment of the door and then explained what services he would be performing during the visit. John was very thorough, knowledgeable, and efficient in his craft. He also pointed out potential issues down the road and provided quotes should I choose to have the work performed. Thanks again for your quick response and professionalism.

- Jeff Sturdivant

We appreciate your rating and review! Thanks for sharing and providing clarity into your visit. Our Precision Garage Door Service team is here to support and assist in your garage door needs. We are here for your garage door repairs, questions, concerns and more! Thanks again.

Alan Williams is the best! I’d recommend him for all services. He looks out for the customers and I feel like I’m in good hands with him. Thanks, Alan!

- Ramzi Abisaab

Hello! Thank you for taking the time to share here. We appreciate you spending time providing details and visit notes on your latest experience with us. We are always here for your garage door needs and repairs! Thanks again. Have a lovely week!

I was fortunate to meet Andy today. Early, polite, knowledgeable and full of personality. He went straight to work, had it fixed in 10 mins, pointed some things out to me, And provided some laughter along the way. Fantastic experience and I'd recommend him with no hesitation.

- Damita McDougall

Hello! Thank you for the wonderful shout-out on our team. We appreciate you sharing and providing feedback for our team at Precision Garage Door Service. Thanks again! Have a great day and week. Reach out for any further garage door needs. Have a great evening!

Richard was very helpful in explaining the options for feplacing the motor on our garage door. He was also very feriendly and efficient. Based on this experience I would wholeheartedly recommend Precision.

- Dan Ryan

Thank you for the wonderful review. We appreciate you sharing and providing feedback for our team at Precision Garage Door Service. Thanks again! Have a great day and week. Reach out for any further garage door needs.

Garret did a fantastic job! Highly recommend them.

- Steve Marino

Hello! Thank you for the wonderful update and feedback. We always appreciate you sharing and supporting our business! Thanks so much. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Their customer service is excellent. They responded quickly to a request to check and do maintenance on our 10-year old garage door and to replace a decorative detail that had been damaged. Love their garage door installation!!!

- John & Anne Hines

Hi there, thank you for the wonderful review and feedback. We appreciate your feedback, sharing, and insight. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Making an appointment was readily available and repair service was scheduled. Boah Craven, representative arrived promptly and addressed the problem and resolved. This isn't the first time that I used Precision, and I wouldn't hesitate to call them in the future.

- Kay Lane

Hello there! Thank you for the review, kind words and feedback! We appreciate you sharing, providing this update and insight. We are always here for your garage door repairs!

TV commercials. Company was very professional . They responded to my call promptly and as a result a decision to go with Precision Door Raleigh all within less than a half day.

- Mike Newman

Hi! Thank you for the shout-out. We appreciate your support of our Precision Garage Door Service team! Have a safe and great week.

My experience with Precision was great. Andy, the technician, texted me an eta and called to make sure I knew he was on the way. He checked our garage door thoroughly and gave me 3 choices regarding what to fix and replace. He completed the job in about an hour. Moreover, he was professional, friendly, and helpful. I was happy with the work he did and would recommend the company.

- Maria Rogers

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Technician Tim McCrae was awesome

- Rick Reichardt

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Andy came out quickly and was very friendly, helpful and knowledgeable. This is the second time that we've used this company because of the way they treated us the first time. :-)

- stehpan chantiles

Hi there, thank you for the fabulous review and rating. We love to hear your feedback, insight and full picture details! Thanks for sharing and supporting our Precision Garage Door Service team. We appreciate you! Have a great evening.

Precision service man arrived in the first 1/2 hour of the scheduled 4 hour window -- a real surprise & blessing. The service man, Andy Maynard, was friendly, professional, clearly knew his business, worked quickly, and was completed with the required work in 75 minutes. He replaced the 40 year old springs, cables and rollers -- ALL very satisfactory!! Great job Andy!! Thank You Precision!!

- Bill Woodworth

Hello! Thank you for the rave review and stars. We appreciate you sharing and providing feedback into your visit. Our Precision Garage Door Service team appreciates you sharing and supporting our business as well as letting us solve your garage door concerns. Thanks so much! Have a great week!

Prompt and very professional. Took time to ensue I fully understood what was needed

- Cleveland Bryant

Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.

From Angela who answered my call and set up the appointment to having Richard the technician come out and repair our garage door, was the easiest I have encountered. Richard was prompt, professional and fixed our door fast. Highly recommend Precision Garage service.

- Janet Mattos

Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.

First time Precision Door customer. I was very impressed with overall experience. The technician, Ricky Sanchez, was very professional and made sure I understood the problem and the necessary solution. He carefully demonstrated the improvement in the garage door’s function and the necessary steps to maintain it. I was very pleased with the service provided and would recommend Precision as a result

- Paul Galentine

Hello! Thank you so much for the kind words and shout-out! We love helping you with your garage door needs and concerns. Please always reach out to us for anything else you need. Have a great day and weekend!