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about Precision Garage Door in:
Cary, NC
Precision Garage Door of Raleighhas received 221 reviews, averaging 4.94 Stars:
Cary, NC
Product:
Cary, NC
The installers were very professional. Their work was top notch. I had an issue and called the office and they resolved it. There was no hassle, just great customer service.
- Johnnie Lundy
Product:
Cary, NC
Andy Maynard was prompt, friendly and fixed our garage door.
- AlanPatterson
Cary, NC
Had used Precision just over a year ago to replace rollers , bearing plates, etc. on my garage door that was 15 years old. They were quick to reply to my call for service and technician Scotty explained options to me. At that time the motor was still working fine, but went out on me late yesterday afternoon. I called this morning and they gave me a time of 12-4 this afternoon. Tim McRae called earlier but I was at Physical Therapy and returned his call and he was here at 1:30 and explained that the motor needed replacing andwhat would be involved with getting a new one installed today and estimates. After my agreement he got to work right and had me set up by 3:00. A very polite, professional young man and had everything cleaned up and working. Thank you, Tim
- Kay Wilcox
Cary, NC
Quick . Efficient , well-stocked
- Mike Davis
Cary, NC
As always, Precision was incredibly responsive and professional. Garret arrived early, was incredibly courteous, and did an excellent job. We have been very happy with Precision for years and this visit confirmed our loyalty.
- Don Kahl
Cary, NC
Excellent service. The technician, Chris C., was early and finished ahead of projected time. Did not try to up sale. Provided options and corrected my issues. Bailed me out by fixing on a Sunday. This is my second service call with firm. They are very professional and would gladly call them again.
- David S.
Cary, NC
Richard McCann did a great job with diagnosing and immediately fixing a problem we had with our one-year old garage door. The track had become too tight and we noticed the door malfunction on three occasions along with new noises. Richard went above and beyond the requested repair so that our door is whisper quiet and running very smoothly. Richard has excellent communication skills, is very patient, courteous and a pleasure to work with. We are very glad that we have worked with this company for more than a decade and we will continue to use them indefinitely.
- Happy Customer in Cary
Cary, NC
Quick, on-time, knowledgeable service by John at my home today. John was quick to assess my garage door issue, gave me multiple options and pricing of each, and was very courteous and personable to deal with. Definitely a great experience. Thank you for the excellent service John!
- Nick Stolzer
Product:
Cary, NC
Precision replaced an old door opener just over a year ago and I recently had a small issue with a noisy chain. Scheduled my appointment for next day at 12pm and Thomas called to say he could be there earlier at 1115am. Thomas, my technician identified and corrected the problem and was done in 30 minutes. I would recommend Precision any time.
- Richard Todd
Cary, NC
Service was quick and the technician was very knowledgeable.
- Don Bryant
Cary, NC
I highly recommend John from Precision Garage Doors, the technician who came to address broken hinges on my garage door. He listened to my concerns about making sure the repair looked uniform. He was extremely pleasant and very knowledgeable. Since I wanted all of the hinges replaced, he had to make a second trip. He stayed in touch and delivered as promised. If John is your technician, you will be extremely happy with his work and professionalism.
- Cindy
Product:
Cary, NC
Previous customer
- Barbara Anderson
Product:
Cary, NC
Terrific experience with Precision Doors. Called for service at roughly 9:00 AM and my called was immediately answered by a representative. The technician called ahead and gave me an estimated time of arrival. Evan arrived early and quickly diagnosed the problem and provided several solutions. Our garage door opener was replaced within 2 hours. Evan was prompt, professional and a pleasure to work with. I highly recommend Precision Door and Evan.
- Greg Hawkins
Cary, NC
I called Precision Door Services after 5:00pm on Tuesday evening. They gave me an appointment time for next day on Wednesday. Richard McCann arrived Wednesday afternoon as planned. He evaluated my garage door problem and explained three options to fix our garage door. He was very polite and completely explained each option, I decided which option to take and he started to work right away. We reviewed everything he had done at the end of the project. I am very satisfied with work preformed and will recommend Precision Door Services to my friends and neighbors. Thank you.
- John Woodford
Product:
Cary, NC
Precision Door installed my garage doors years ago. When the spring broke yesterday, I called them and they scheduled a service appointment the next day. Andy arrived to replace the spring and was finished in 30 minutes. He was very friendly and professional and the entire experience was painless and efficient. Great company with wonderful employees!
- Colette Dishakjian
Cary, NC
Evan Kopel from Precision did a great job repairing my garage door! One of the springs broke. The springs were replaced, along with a few other aging parts that needed replacing. The door now works much better (quieter and smoother) than it did before the spring broke. Everything was carefully explained before the work was done and several options provided, highlighting the ones that were most important. I would most definitely call him Evan again! Precision was great to send Evan just a few hours after I contacted them! Evan was fully equipped to do all the repairs on his first visit!
- George Amato
Cary, NC
Yes, the technician did the good job, I have no issues with him. But, I had a broken belt, instead of just replacing it he replaced the whole assembly. As per him it is company policy to replace the assembly, I think it is not necessary, I just need the belt. It cast me way more than I expected.
- Mohammed Aleem
Product:
Cary, NC
Scotty was great and did not pressure me on any repairs beyond what was needed.
- Elizabeth Scott
Cary, NC
Michael Ottosen did a great job serving our garage door. The torsion spring and belt rail were broken. Michael arrived on time, explained the issues well, and provided me with options to consider the cost and longevity of the parts. The reapair was completed in a timeline maner with no disruption on my work schedule.
- Rafael Agostini
Cary, NC
Evan Kopel repaired our broken garage door opener issues. He was very courteous, professional and answered my endless questions!
- John Lang
Cary, NC
Andy was very quick and professional and did a great job with the repair.
- Kerry Swank
Cary, NC
At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!
- Richard Dooley
Cary, NC
You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.
- Sonia Medinae
Cary, NC
Tech did a great job balancing the garage door as well as making adjustments to make door run smoother and more efficiently.
- Nick Prato
Cary, NC
Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.
- Robert Lebowsky
Cary, NC
Mr. McCann arrived shortly after he call, inspected the door and proceeded to fix it and it worked great. We appreciated his politeness and professionalism. Will definitely continue with Precision Doors in the future.
- Marget Wall
Cary, NC
Appreciated the expertise and quality of installation. The work scope was thorough and we look forward to a renewed garage door opener assembly.
- Danny LaBelle
Product:
Cary, NC
Fast, reliable service. The technician was very knowledgeable and helpful. Highly recommend!
- Anonymous
Product:
Cary, NC
Several neighbors recommended Precision based on their positive experiences. We appreciated the quick response. Chris C. was knowledgable and professional. He did a great job explaining options and completing our repair.
- Karen Owens
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Derrick who came and installed a new keypad and checked and fixed several parts of the garage door mechanism and then programmed my phone so I can open it that way. He was very quick, very professional, and went above and beyond the call of duty. Thank you for servicing my garage door needs today.
- Bettie Thompson