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Garage Door Repair Reviews in Cary, NC (Updated May 2026)

Precision Garage Door of Raleigh
has received 346 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan Williams is the best! I’d recommend him for all services. He looks out for the customers and I feel like I’m in good hands with him. Thanks, Alan!

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for taking the time to share here. We appreciate you spending time providing details and visit notes on your latest experience with us. We are always here for your garage door needs and repairs! Thanks again. Have a lovely week!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was fortunate to meet Andy today. Early, polite, knowledgeable and full of personality. He went straight to work, had it fixed in 10 mins, pointed some things out to me, And provided some laughter along the way. Fantastic experience and I'd recommend him with no hesitation.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the wonderful shout-out on our team. We appreciate you sharing and providing feedback for our team at Precision Garage Door Service. Thanks again! Have a great day and week. Reach out for any further garage door needs. Have a great evening!

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard was very helpful in explaining the options for feplacing the motor on our garage door. He was also very feriendly and efficient. Based on this experience I would wholeheartedly recommend Precision.

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A Response from: Ashley Gammon, General Manager

Thank you for the wonderful review. We appreciate you sharing and providing feedback for our team at Precision Garage Door Service. Thanks again! Have a great day and week. Reach out for any further garage door needs.

Richard McCann Service Provided:
Garage Door Opener Install

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garret did a fantastic job! Highly recommend them.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the wonderful update and feedback. We always appreciate you sharing and supporting our business! Thanks so much. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Garrett Yeager Service Provided:
Garage Door Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Their customer service is excellent. They responded quickly to a request to check and do maintenance on our 10-year old garage door and to replace a decorative detail that had been damaged. Love their garage door installation!!!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and feedback. We appreciate your feedback, sharing, and insight. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Page Ellison Service Provided:
Garage Door Repair

Door Estimator: Page Ellison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Making an appointment was readily available and repair service was scheduled. Boah Craven, representative arrived promptly and addressed the problem and resolved. This isn't the first time that I used Precision, and I wouldn't hesitate to call them in the future.

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A Response from: Ashley Gammon, General Manager

Hello there! Thank you for the review, kind words and feedback! We appreciate you sharing, providing this update and insight. We are always here for your garage door repairs!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

TV commercials. Company was very professional . They responded to my call promptly and as a result a decision to go with Precision Door Raleigh all within less than a half day.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the shout-out. We appreciate your support of our Precision Garage Door Service team! Have a safe and great week.

Page Ellison Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: Page Ellison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with Precision was great. Andy, the technician, texted me an eta and called to make sure I knew he was on the way. He checked our garage door thoroughly and gave me 3 choices regarding what to fix and replace. He completed the job in about an hour. Moreover, he was professional, friendly, and helpful. I was happy with the work he did and would recommend the company.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Tim McCrae was awesome

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A Response from: Ashley Gammon, General Manager

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy came out quickly and was very friendly, helpful and knowledgeable. This is the second time that we've used this company because of the way they treated us the first time. :-)

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and rating. We love to hear your feedback, insight and full picture details! Thanks for sharing and supporting our Precision Garage Door Service team. We appreciate you! Have a great evening.

Andy Maynard Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision service man arrived in the first 1/2 hour of the scheduled 4 hour window -- a real surprise & blessing. The service man, Andy Maynard, was friendly, professional, clearly knew his business, worked quickly, and was completed with the required work in 75 minutes. He replaced the 40 year old springs, cables and rollers -- ALL very satisfactory!! Great job Andy!! Thank You Precision!!

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the rave review and stars. We appreciate you sharing and providing feedback into your visit. Our Precision Garage Door Service team appreciates you sharing and supporting our business as well as letting us solve your garage door concerns. Thanks so much! Have a great week!

Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and very professional. Took time to ensue I fully understood what was needed

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From Angela who answered my call and set up the appointment to having Richard the technician come out and repair our garage door, was the easiest I have encountered. Richard was prompt, professional and fixed our door fast. Highly recommend Precision Garage service.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First time Precision Door customer. I was very impressed with overall experience. The technician, Ricky Sanchez, was very professional and made sure I understood the problem and the necessary solution. He carefully demonstrated the improvement in the garage door’s function and the necessary steps to maintain it. I was very pleased with the service provided and would recommend Precision as a result

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A Response from: Ashley Gammon, General Manager

Hello! Thank you so much for the kind words and shout-out! We love helping you with your garage door needs and concerns. Please always reach out to us for anything else you need. Have a great day and weekend!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone was helpful and kind, from the person who answered the phone to the technician (Ricky Sanchez) who did a great job! Thank you for immediate and high quality service.

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A Response from: Ashley Gammon, General Manager

Wonderful feedback and insight. We are overjoyed with your review and to hear this feedback. Thank you so much for sharing, providing clarity and insight into your visit with our Precision Garage Door Service team. We love to hear and see it! Thanks again. Have a lovely weekend ahead.

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision multiple times over the years and they always do a terrific job. Ricky did great work in servicing our garage doors. Thanks Precision and Ricky…much appreciated!

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A Response from: Ashley Gammon, General Manager

Wonderful to hear and see, thank you so much! We appreciate your business, support and review. We are always here at Precision Garage Door Service for your garage door needs. Thanks for sharing!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The main spring on the garage door broke after about 14 years of operation. I went online at about 6am and scheduled an appointment, saying that I needed to get my car out of the garage that day. A very personable serviceman (Aaron) arrived on time and was very methodical and efficient. He replaced the broken spring and several other parts that were in a worn condition. Made sure that everything was well lubricated, adjusted and then cleaned up. Everything now works better than before, almost silently and very smoothly. Great job.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful review, thoughtful feedback and further insight into your visit with our Precision Garage Door Service team. We are always here for your kind words and for choosing us for your garage door needs, questions, concerns. We appreciate you taking the time to share with us! We're always here for your garage door needs. Thanks again!

Aaron Bean Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response, well trained staff, great job!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful review, thoughtful feedback and further insight into your visit with our Precision Garage Door Service team. We are always here for your kind words and for choosing us for your garage door needs, questions, concerns. We appreciate you taking the time to share with us! We're always here for your garage door needs. Thanks again!

Evan Kopel Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was very professional and knowledgeable, he was courteous and timely. very well done.

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A Response from: Ashley Gammon, General Manager

Wonderful review and love to see this! Our internal team here at Precision Garage Door Service appreciates your feedback, insight and kind words. We are always here for you and yours! Have a lovely week ahead and reach out for any further garage door concerns, questions and needs! Thanks again!

John Lefevre Service Provided:
Install Garage Doors

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door would sometimes not close all the way. Code lights on head unit indicated sensor problem but I could not see sensor alignment trouble and wondered if problem was in the wiring. Precision technician came and moved the light sensors up a few inches away from ground level dirt and closer to a more stable position near the track bracket. Door working fine months later. Charged me nothing because they had replaced the head unit the prior year. Thank you Precision.

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A Response from: Ashley Gammon, General Manager

Hello, thank you for the rave review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks again.

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a mouse get into my garage during the recent ice storm due to an eight inch section of the bottom weather stripping shrinking. Called and spoke to Gwen at 6:00 p.m. who assured me that she would have a tech out to see me the following day and quoted me a very reasonable price. The next day the technician Andy called me to let me know that he could be at my house earlier than my appointment. Showed up ten minutes later and was extremely courteous, professional and knowledgeable. Despite the bitter cold, he replaced my weather stripping and had my door fixed within a half hour - and at the quoted price with no attempt to upsell me on other services. Because of the fantastic customer service and tech quality, I will never use any other company for garage door repairs in the future.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good company to work with. Have had very hard time getting responses at times even with new build.

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A Response from: Ashley Gammon, General Manager

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

John Lefevre Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lucas was very good and knew what he was talking about, answered questions and took the time to help me understand the parts, how they interacted and just made me feel engaged in us talking about things.

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A Response from: Ashley Gammon, General Manager

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Lucas Fisher Service Provided:
Garage Door Repair

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean came out to our place right on time, was courteous and friendly. Analyzed the problem and gave me a breakdown of exactly what was needed and various options/prices. He proceeded immediately and cleaned up the area nicely. Everything was very professional and I was impressed at the service. Thank you!

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A Response from: Ashley Gammon, General Manager

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

Aaron Bean Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard arrive on time (on the weekend). He explained everything and any recommendations. Springs were replaced quickly and everything works great. Costs were good. Definitely will call them again when needed.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, rating and 5-star support! We are overjoyed you had a good experience with our team at Precision Garage Door Service. Please reach out for anything else with your garage door needs. Thanks again!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called and scheduled same day service for a broken spring. Aaron Was dispatched and kept me informed as to his arrival. Completed the inspection, presented the options and completed the work just over an hour. Absolutely great customer service, Aaron was very knowledgeable, personable and efficient. Highly recommend.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Aaron Bean Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was very professional. Studied my garage door, came up with a plan that could/would work, presented and explained everything to me and I decided to go ahead with his recommendations. Important to me "a quiet garage door" mission accomplished.

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Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Evan Kopel is a really knowledgeable and very courteous technician! Thank you for having him come to service my garage door

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Evan Kopel Service Provided:
Garage Door Opener Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall the tech was knowledgeable and worked until he found and solved the issue.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Lucas Fisher Service Provided:
Garage Door Repair

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company, great service and great repairmen (especially Chris Colucci!!!). I would use them again!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
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