Read what people are saying
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John was very professional and knowledgeable, he was courteous and timely. very well done.

- Matthew Petee

Wonderful review and love to see this! Our internal team here at Precision Garage Door Service appreciates your feedback, insight and kind words. We are always here for you and yours! Have a lovely week ahead and reach out for any further garage door concerns, questions and needs! Thanks again!

Garage door would sometimes not close all the way. Code lights on head unit indicated sensor problem but I could not see sensor alignment trouble and wondered if problem was in the wiring. Precision technician came and moved the light sensors up a few inches away from ground level dirt and closer to a more stable position near the track bracket. Door working fine months later. Charged me nothing because they had replaced the head unit the prior year. Thank you Precision.

- Ron North

Hello, thank you for the rave review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks again.

Had a mouse get into my garage during the recent ice storm due to an eight inch section of the bottom weather stripping shrinking. Called and spoke to Gwen at 6:00 p.m. who assured me that she would have a tech out to see me the following day and quoted me a very reasonable price. The next day the technician Andy called me to let me know that he could be at my house earlier than my appointment. Showed up ten minutes later and was extremely courteous, professional and knowledgeable. Despite the bitter cold, he replaced my weather stripping and had my door fixed within a half hour - and at the quoted price with no attempt to upsell me on other services. Because of the fantastic customer service and tech quality, I will never use any other company for garage door repairs in the future.

- Michael Keighley

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Good company to work with. Have had very hard time getting responses at times even with new build.

- Selva Mohan

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Lucas was very good and knew what he was talking about, answered questions and took the time to help me understand the parts, how they interacted and just made me feel engaged in us talking about things.

- Greg L & Nelson V

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Aaron Bean came out to our place right on time, was courteous and friendly. Analyzed the problem and gave me a breakdown of exactly what was needed and various options/prices. He proceeded immediately and cleaned up the area nicely. Everything was very professional and I was impressed at the service. Thank you!

- Joe Chen

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

Richard arrive on time (on the weekend). He explained everything and any recommendations. Springs were replaced quickly and everything works great. Costs were good. Definitely will call them again when needed.

- Mike Damaso

Hi there, thank you for the fabulous review, rating and 5-star support! We are overjoyed you had a good experience with our team at Precision Garage Door Service. Please reach out for anything else with your garage door needs. Thanks again!

Called and scheduled same day service for a broken spring. Aaron Was dispatched and kept me informed as to his arrival. Completed the inspection, presented the options and completed the work just over an hour. Absolutely great customer service, Aaron was very knowledgeable, personable and efficient. Highly recommend.

- George Medeiros

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Chris was very professional. Studied my garage door, came up with a plan that could/would work, presented and explained everything to me and I decided to go ahead with his recommendations. Important to me "a quiet garage door" mission accomplished.

- Tina Brich

Evan Kopel is a really knowledgeable and very courteous technician! Thank you for having him come to service my garage door

- donna richards

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Overall the tech was knowledgeable and worked until he found and solved the issue.

- Frank Papa

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Great company, great service and great repairmen (especially Chris Colucci!!!). I would use them again!

- Terri Capone

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Excellent service. Answered all my questions and gave service options for problem. Would highly recommend.

- Bethany Hagan

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

John Patton is a Rock Star. Very professional and explained everything in detail. Very pleased with the special attention he gave to me during the service call. Love working with Precision.

- Larry Conner

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

I could not be more pleased with the repairs Scotty Johnson made to our garage door. Extremely professional, courteous, and technically competent..! He very quickly identified the problem areas, gave options available and made repairs. A very pleasant experience!

- Dana Lewis

I called Precision door company normally they have been very helpful in helping me with my garage door if something does not work. I have always had a very good experience with Precision and I can even call back a few of the guys that have helped me in the past. Gary is always great to work with. However, this time I called because the garage door would not open all the way or close. The tech came out and it was the cable that had broke. I was not informed nor aware I could purchased just the cable and have it installed by a friend, or just have the cable replaced. The tech just said it needed a new cable and it comes with the rail, I asked the price, and was shocked, a tiny discount was offered, and the total cost was 441.00, that took less than 20 minutes. My issue is this - I called Gary and asked him about all of this and asked why wasn't I offered another solution to order the part which normally at any Home Depot, Lowes or on line the price is about 50.00. Which would have saved me almost 400.00. I am definitely not happy with the service or the tech that came out, he even tried to offer me a new motor for a total of over 800.00. It isn't even quiet. The tech just kept telling me my motor is old and I should get a new one. The tech also informed me when I purchased the garage doors and now they are more than double the price of what I paid. Not sure what all this had to do with getting a cable fixed on the garage door opener. Now, I just purchased another garage door opener - a Chamberlain MYQ with all the bells and whistles the whole unit, (with a motor 1/2 hp of course) for under 200.00, had it installed and it is much quieter than the one Precision put in. Having spend 441.00 of my money could have been avoided had the tech been a very honest and sincere person. I am 74 years old, senior, retired and party of one, felt like I was taken advantage of. Feel free to refund my full amount and take out the rail/cable that was not necessary and I'll get a whole new unit for half the price installed, and a more updated version. That's my problem solved. A very dissatisfied customer in Cary. BLT

- BLT

I can't say enough good things about Precision Door. One of our springs had broken, and I called Precision Door just before 2pm. They were able to schedule me a same-day appointment from 4-8pm. Richard showed up by 4:30 and I had texts indicating he was on the way. The spring replacement was completed in under an hour and the garage door is now working great. Precision exceeded my expectations in having the broken spring on my garage door fully fixed within 3 hours of my first call. Thank you so much!

- Samantha & Kevin Klinge

Hi! Thank you for the wonderful review, great feedback and insight into your visit with our Precision Garage Door Service team. Thanks again for sharing and providing clarity into your visit. We are glad we could be part of your garage door solution! Have a great weekend!

Technician, Ricky Sanchez, did a really good job. The existing unit was about 20 years old (install by you all) so without parts available the only choice was to replace the entire unit... such is life sometimes. Slight difference in the unit installed compared to the existing one yet nothing to be upset or concerned about.

- Bruce J. Doucet

Hello! Thank you for the great review and shout-out on your visit with our Precision Garage Door Service team. We appreciate you taking the time to share and provide feedback. We love to hear this and are here for any of your garage door needs! Thanks again!

John Patton was prompt and extremely capable. I had purchased a new car and had several people try to connect the car's home link to the garage. John was able to do that and then checked my door for cracks and showed me some routine maintenance I could do myself.

- Paula Bennett

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

Was able to get an appointment the next day after calling. Technician Ricky Sanchez was very professional and explained everything that was being done. Highly recommend this company for your overhead door maintenance and repairs.

- Brian Packard

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Easy to make appointments on line. The Tech arrives on time and quickly fixes the problem. Offers good assessment of current opener and recommendations on replacement should the need arise. Courteous and professional. Precision earns the five stars and my future business.

- Keith Hoverstad

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

Chris did an outstanding job. Our door behaved badly at a particularly inconvenient time (is there ever a good time?). We needed prompt service and Precision provided it the next morning. Chris showed up on time and dealt with the issue in a professional and courteous way. What's not to like? We would call Precision before anyone else!

- Justin Fisher

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

We have used precision in the past and didn’t realize we were being overcharged by such a large amount. We requested service on 1016 to have two springs replaced on our garage door and the estimate was $1200 which is 3 1/2 to four times more than the second and third estimates that we got for the exact same work. Even though it cost us $95 to have your technician come out there we still saved money. That’s why we did not elect to use your company.

- Tony Chiotakis

We use our garage door as an entry door into the house. It definitely gets some use. Well after 19 years the spring popped one Saturday night. No more garage door. I went online and had an appt for Sunday morning. Within a few hours I was back up and running. Thanks to the great work of Aaron Bean and Precision Garage door

- Chris Ward

Hey there, thank you for the glorious review and shout-out! We appreciate the kind words shared and for providing us a clear view on your experience! Thanks so much. Have a good week!

I was struggling with a phantom beep in my garage door opener for a month, been through a couple vendors without solution. Precision's technician John immediately diagnosed my known problem and even uncovered a couple of latent ones. They know their business.

- Rodrigo Senra

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Great service. I would not hesitate to use again.

- Chris Oravetz

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Exceptional service provided by John Patton, but started with great phone conversation with Customer Service (Ms. Gracia?), followed with informative visit "heads up" message, listing the Technician's name and picture. Our door (installed by other Company, now out of business) was a notch up from the "bare" contractor grade, but the original hardware was cheap, worn out, and causing issues (likely contributing to the spring breakage; the reason we called). John politely and patiently presented us with three clever options, from bare fix (but with better grade components) to complete hardware swap and extensive tune up). We were happy with our selection, and John also left us with professional recommendations, which I will put to use immediately. I specifically requested a "door sticker" and a business card, but certainly will never forget whom to call, when professional-grade service or maintenance is needed. Thank you, Team Precision Garage Door Service!

- Paul Rozvadovsky

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

Aaron Bean is outstanding! He is knowledgeable, hardworking, courteous, and a great communicator. I had all the confidence my garage door would be repaired correctly. I am grateful Aaron took my call for assistance!!!

- julie camia

Hey there, thank you for the kind words, thoughtful feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. Thanks again! Have a great (almost) weekend.

Precision was great to work with. Easy to get a repair within 24 hours and on a holiday no less. My technician, John P was great. He was very polite, explained everything, and had the door repaired in no time. I would definitely recommend him.

- Amy

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Richard McCann installed springs, cables, spring anchor plate and end bearing plates. Richard was very professional and efficient. He is a real gentleman! I applaud your company for having Richard as your employee. Ginny Wagner

- Virginia Wagner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!