Garage Door Repair Reviews in Cary, NC (Updated June 2026)

You came out same day, addressed my immediate problem and offered a long term solution. Your technician, John Patton was friendly, worked quickly and efficiently, and explained everything to me in detail.

- David Meder

Hello! Thank you for sharing and taking the time to provide clarity into your visit with our Precision Garage Door Service team. We are overjoyed to hear this feedback and look forward to helping you with garage door repairs and needs! Thanks again!

Excellent overall experience. Tyler was great at his job. Was very impressed with him when he returned at my request to answer questions(5 hours later). Keep up the good work.

- Lou Cicero

Hello! Thank you for sharing and taking the time to provide clarity into your visit with our Precision Garage Door Service team. We are overjoyed to hear this feedback and look forward to helping you with garage door repairs and needs! Thanks again!

I selected Precision Garage Door because they have a local office and responded quickly to my call. I contacted them about a year ago to diagnose my two garage doors and perform some maintenance. Today I wanted to get a quote for replacing my two aging garage door lifter motors (probably original with the house). The friendly service technician, Ricky Sanchez, arrived and explained the various options including pricing. I chose one of the options and he said that he had the new components in his truck and could install everything immediately. I said “great” and he began working on it. In about two hours, he installed the new door lifters, sensors, etc. The new door openers are quieter than the old ones, have motion sensor LEDs to light up the garage, and each one has an internal battery backup that can open or close the doors in the event of a power failure. Ricky answered all my questions and explained how to get the app to control the door openers from my phone. I was originally expecting to have to schedule a separate time for the installation. I am very pleased with the new door openers and the fact that they were installed on the same day!

- Dennis Martin

Hi! We appreciate your kind words, thoughtful feedback and insight into your visit with our team at Precision Garage Door Service! We are always here to assist you in your garage door repairs, questions or concerns. Please reach out for anything else!

Fantastic! Thank you so much, Precision Garage Door Service! We received prompt, and excellent service on our garage door. Will definitely call again when our other garage door has it's last day.

- Theresa Coles

We are glad our team could help. We are overjoyed to hear you had a great experience! We appreciate you and yours. Have a great and safe week. Reach out to your Precision Garage Door Service team for any garage door issues. Thank you!

I am a repeat customer of Precision Garage Doors and called to have some preventative maintenance done on my garage door. My technician, John Patton arrived on time and asked what the nature of the call was. He did a quick assessment of the door and then explained what services he would be performing during the visit. John was very thorough, knowledgeable, and efficient in his craft. He also pointed out potential issues down the road and provided quotes should I choose to have the work performed. Thanks again for your quick response and professionalism.

- Jeff Sturdivant

We appreciate your rating and review! Thanks for sharing and providing clarity into your visit. Our Precision Garage Door Service team is here to support and assist in your garage door needs. We are here for your garage door repairs, questions, concerns and more! Thanks again.

Alan Williams is the best! I’d recommend him for all services. He looks out for the customers and I feel like I’m in good hands with him. Thanks, Alan!

- Ramzi Abisaab

Hello! Thank you for taking the time to share here. We appreciate you spending time providing details and visit notes on your latest experience with us. We are always here for your garage door needs and repairs! Thanks again. Have a lovely week!

I was fortunate to meet Andy today. Early, polite, knowledgeable and full of personality. He went straight to work, had it fixed in 10 mins, pointed some things out to me, And provided some laughter along the way. Fantastic experience and I'd recommend him with no hesitation.

- Damita McDougall

Hello! Thank you for the wonderful shout-out on our team. We appreciate you sharing and providing feedback for our team at Precision Garage Door Service. Thanks again! Have a great day and week. Reach out for any further garage door needs. Have a great evening!

Richard was very helpful in explaining the options for feplacing the motor on our garage door. He was also very feriendly and efficient. Based on this experience I would wholeheartedly recommend Precision.

- Dan Ryan

Thank you for the wonderful review. We appreciate you sharing and providing feedback for our team at Precision Garage Door Service. Thanks again! Have a great day and week. Reach out for any further garage door needs.

Garret did a fantastic job! Highly recommend them.

- Steve Marino

Hello! Thank you for the wonderful update and feedback. We always appreciate you sharing and supporting our business! Thanks so much. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Their customer service is excellent. They responded quickly to a request to check and do maintenance on our 10-year old garage door and to replace a decorative detail that had been damaged. Love their garage door installation!!!

- John & Anne Hines

Hi there, thank you for the wonderful review and feedback. We appreciate your feedback, sharing, and insight. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Making an appointment was readily available and repair service was scheduled. Boah Craven, representative arrived promptly and addressed the problem and resolved. This isn't the first time that I used Precision, and I wouldn't hesitate to call them in the future.

- Kay Lane

Hello there! Thank you for the review, kind words and feedback! We appreciate you sharing, providing this update and insight. We are always here for your garage door repairs!

TV commercials. Company was very professional . They responded to my call promptly and as a result a decision to go with Precision Door Raleigh all within less than a half day.

- Mike Newman

Hi! Thank you for the shout-out. We appreciate your support of our Precision Garage Door Service team! Have a safe and great week.

My experience with Precision was great. Andy, the technician, texted me an eta and called to make sure I knew he was on the way. He checked our garage door thoroughly and gave me 3 choices regarding what to fix and replace. He completed the job in about an hour. Moreover, he was professional, friendly, and helpful. I was happy with the work he did and would recommend the company.

- Maria Rogers

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Technician Tim McCrae was awesome

- Rick Reichardt

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Andy came out quickly and was very friendly, helpful and knowledgeable. This is the second time that we've used this company because of the way they treated us the first time. :-)

- stehpan chantiles

Hi there, thank you for the fabulous review and rating. We love to hear your feedback, insight and full picture details! Thanks for sharing and supporting our Precision Garage Door Service team. We appreciate you! Have a great evening.

Precision service man arrived in the first 1/2 hour of the scheduled 4 hour window -- a real surprise & blessing. The service man, Andy Maynard, was friendly, professional, clearly knew his business, worked quickly, and was completed with the required work in 75 minutes. He replaced the 40 year old springs, cables and rollers -- ALL very satisfactory!! Great job Andy!! Thank You Precision!!

- Bill Woodworth

Hello! Thank you for the rave review and stars. We appreciate you sharing and providing feedback into your visit. Our Precision Garage Door Service team appreciates you sharing and supporting our business as well as letting us solve your garage door concerns. Thanks so much! Have a great week!

Prompt and very professional. Took time to ensue I fully understood what was needed

- Cleveland Bryant

Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.

From Angela who answered my call and set up the appointment to having Richard the technician come out and repair our garage door, was the easiest I have encountered. Richard was prompt, professional and fixed our door fast. Highly recommend Precision Garage service.

- Janet Mattos

Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.

First time Precision Door customer. I was very impressed with overall experience. The technician, Ricky Sanchez, was very professional and made sure I understood the problem and the necessary solution. He carefully demonstrated the improvement in the garage door’s function and the necessary steps to maintain it. I was very pleased with the service provided and would recommend Precision as a result

- Paul Galentine

Hello! Thank you so much for the kind words and shout-out! We love helping you with your garage door needs and concerns. Please always reach out to us for anything else you need. Have a great day and weekend!

Everyone was helpful and kind, from the person who answered the phone to the technician (Ricky Sanchez) who did a great job! Thank you for immediate and high quality service.

- Marti Singer

Wonderful feedback and insight. We are overjoyed with your review and to hear this feedback. Thank you so much for sharing, providing clarity and insight into your visit with our Precision Garage Door Service team. We love to hear and see it! Thanks again. Have a lovely weekend ahead.

I have used Precision multiple times over the years and they always do a terrific job. Ricky did great work in servicing our garage doors. Thanks Precision and Ricky…much appreciated!

- john tote

Wonderful to hear and see, thank you so much! We appreciate your business, support and review. We are always here at Precision Garage Door Service for your garage door needs. Thanks for sharing!

The main spring on the garage door broke after about 14 years of operation. I went online at about 6am and scheduled an appointment, saying that I needed to get my car out of the garage that day. A very personable serviceman (Aaron) arrived on time and was very methodical and efficient. He replaced the broken spring and several other parts that were in a worn condition. Made sure that everything was well lubricated, adjusted and then cleaned up. Everything now works better than before, almost silently and very smoothly. Great job.

- Mickeyd

Hi! Thank you for the wonderful review, thoughtful feedback and further insight into your visit with our Precision Garage Door Service team. We are always here for your kind words and for choosing us for your garage door needs, questions, concerns. We appreciate you taking the time to share with us! We're always here for your garage door needs. Thanks again!

Quick response, well trained staff, great job!

- Atlas Chen

Hi! Thank you for the wonderful review, thoughtful feedback and further insight into your visit with our Precision Garage Door Service team. We are always here for your kind words and for choosing us for your garage door needs, questions, concerns. We appreciate you taking the time to share with us! We're always here for your garage door needs. Thanks again!

John was very professional and knowledgeable, he was courteous and timely. very well done.

- Matthew Petee

Wonderful review and love to see this! Our internal team here at Precision Garage Door Service appreciates your feedback, insight and kind words. We are always here for you and yours! Have a lovely week ahead and reach out for any further garage door concerns, questions and needs! Thanks again!

Garage door would sometimes not close all the way. Code lights on head unit indicated sensor problem but I could not see sensor alignment trouble and wondered if problem was in the wiring. Precision technician came and moved the light sensors up a few inches away from ground level dirt and closer to a more stable position near the track bracket. Door working fine months later. Charged me nothing because they had replaced the head unit the prior year. Thank you Precision.

- Ron North

Hello, thank you for the rave review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks again.

Had a mouse get into my garage during the recent ice storm due to an eight inch section of the bottom weather stripping shrinking. Called and spoke to Gwen at 6:00 p.m. who assured me that she would have a tech out to see me the following day and quoted me a very reasonable price. The next day the technician Andy called me to let me know that he could be at my house earlier than my appointment. Showed up ten minutes later and was extremely courteous, professional and knowledgeable. Despite the bitter cold, he replaced my weather stripping and had my door fixed within a half hour - and at the quoted price with no attempt to upsell me on other services. Because of the fantastic customer service and tech quality, I will never use any other company for garage door repairs in the future.

- Michael Keighley

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Good company to work with. Have had very hard time getting responses at times even with new build.

- Selva Mohan

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Lucas was very good and knew what he was talking about, answered questions and took the time to help me understand the parts, how they interacted and just made me feel engaged in us talking about things.

- Greg L & Nelson V

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Aaron Bean came out to our place right on time, was courteous and friendly. Analyzed the problem and gave me a breakdown of exactly what was needed and various options/prices. He proceeded immediately and cleaned up the area nicely. Everything was very professional and I was impressed at the service. Thank you!

- Joe Chen

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

Richard arrive on time (on the weekend). He explained everything and any recommendations. Springs were replaced quickly and everything works great. Costs were good. Definitely will call them again when needed.

- Mike Damaso

Hi there, thank you for the fabulous review, rating and 5-star support! We are overjoyed you had a good experience with our team at Precision Garage Door Service. Please reach out for anything else with your garage door needs. Thanks again!