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Read what people are saying
about Precision Garage Door in:

Cary, NC

Precision Garage Door of Raleigh
has received 318 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall the tech was knowledgeable and worked until he found and solved the issue.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Lucas Fisher Service Provided:
Garage Door Repair

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company, great service and great repairmen (especially Chris Colucci!!!). I would use them again!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Answered all my questions and gave service options for problem. Would highly recommend.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton is a Rock Star. Very professional and explained everything in detail. Very pleased with the special attention he gave to me during the service call. Love working with Precision.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not be more pleased with the repairs Scotty Johnson made to our garage door. Extremely professional, courteous, and technically competent..! He very quickly identified the problem areas, gave options available and made repairs. A very pleasant experience!

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision door company normally they have been very helpful in helping me with my garage door if something does not work. I have always had a very good experience with Precision and I can even call back a few of the guys that have helped me in the past. Gary is always great to work with. However, this time I called because the garage door would not open all the way or close. The tech came out and it was the cable that had broke. I was not informed nor aware I could purchased just the cable and have it installed by a friend, or just have the cable replaced. The tech just said it needed a new cable and it comes with the rail, I asked the price, and was shocked, a tiny discount was offered, and the total cost was 441.00, that took less than 20 minutes. My issue is this - I called Gary and asked him about all of this and asked why wasn't I offered another solution to order the part which normally at any Home Depot, Lowes or on line the price is about 50.00. Which would have saved me almost 400.00. I am definitely not happy with the service or the tech that came out, he even tried to offer me a new motor for a total of over 800.00. It isn't even quiet. The tech just kept telling me my motor is old and I should get a new one. The tech also informed me when I purchased the garage doors and now they are more than double the price of what I paid. Not sure what all this had to do with getting a cable fixed on the garage door opener. Now, I just purchased another garage door opener - a Chamberlain MYQ with all the bells and whistles the whole unit, (with a motor 1/2 hp of course) for under 200.00, had it installed and it is much quieter than the one Precision put in. Having spend 441.00 of my money could have been avoided had the tech been a very honest and sincere person. I am 74 years old, senior, retired and party of one, felt like I was taken advantage of. Feel free to refund my full amount and take out the rail/cable that was not necessary and I'll get a whole new unit for half the price installed, and a more updated version. That's my problem solved. A very dissatisfied customer in Cary. BLT

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Chris Colucci Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can't say enough good things about Precision Door. One of our springs had broken, and I called Precision Door just before 2pm. They were able to schedule me a same-day appointment from 4-8pm. Richard showed up by 4:30 and I had texts indicating he was on the way. The spring replacement was completed in under an hour and the garage door is now working great. Precision exceeded my expectations in having the broken spring on my garage door fully fixed within 3 hours of my first call. Thank you so much!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful review, great feedback and insight into your visit with our Precision Garage Door Service team. Thanks again for sharing and providing clarity into your visit. We are glad we could be part of your garage door solution! Have a great weekend!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician, Ricky Sanchez, did a really good job. The existing unit was about 20 years old (install by you all) so without parts available the only choice was to replace the entire unit... such is life sometimes. Slight difference in the unit installed compared to the existing one yet nothing to be upset or concerned about.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the great review and shout-out on your visit with our Precision Garage Door Service team. We appreciate you taking the time to share and provide feedback. We love to hear this and are here for any of your garage door needs! Thanks again!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was prompt and extremely capable. I had purchased a new car and had several people try to connect the car's home link to the garage. John was able to do that and then checked my door for cracks and showed me some routine maintenance I could do myself.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

John Patton Service Provided:
Garage Door Opener Install

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to get an appointment the next day after calling. Technician Ricky Sanchez was very professional and explained everything that was being done. Highly recommend this company for your overhead door maintenance and repairs.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy to make appointments on line. The Tech arrives on time and quickly fixes the problem. Offers good assessment of current opener and recommendations on replacement should the need arise. Courteous and professional. Precision earns the five stars and my future business.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

Chris Colucci Service Provided:
Garage Door Opener Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris did an outstanding job. Our door behaved badly at a particularly inconvenient time (is there ever a good time?). We needed prompt service and Precision provided it the next morning. Chris showed up on time and dealt with the issue in a professional and courteous way. What's not to like? We would call Precision before anyone else!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used precision in the past and didn’t realize we were being overcharged by such a large amount. We requested service on 1016 to have two springs replaced on our garage door and the estimate was $1200 which is 3 1/2 to four times more than the second and third estimates that we got for the exact same work. Even though it cost us $95 to have your technician come out there we still saved money. That’s why we did not elect to use your company.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We use our garage door as an entry door into the house. It definitely gets some use. Well after 19 years the spring popped one Saturday night. No more garage door. I went online and had an appt for Sunday morning. Within a few hours I was back up and running. Thanks to the great work of Aaron Bean and Precision Garage door

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the glorious review and shout-out! We appreciate the kind words shared and for providing us a clear view on your experience! Thanks so much. Have a good week!

Aaron Bean Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was struggling with a phantom beep in my garage door opener for a month, been through a couple vendors without solution. Precision's technician John immediately diagnosed my known problem and even uncovered a couple of latent ones. They know their business.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. I would not hesitate to use again.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Aaron Sweet Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Exceptional service provided by John Patton, but started with great phone conversation with Customer Service (Ms. Gracia?), followed with informative visit "heads up" message, listing the Technician's name and picture. Our door (installed by other Company, now out of business) was a notch up from the "bare" contractor grade, but the original hardware was cheap, worn out, and causing issues (likely contributing to the spring breakage; the reason we called). John politely and patiently presented us with three clever options, from bare fix (but with better grade components) to complete hardware swap and extensive tune up). We were happy with our selection, and John also left us with professional recommendations, which I will put to use immediately. I specifically requested a "door sticker" and a business card, but certainly will never forget whom to call, when professional-grade service or maintenance is needed. Thank you, Team Precision Garage Door Service!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

John Patton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean is outstanding! He is knowledgeable, hardworking, courteous, and a great communicator. I had all the confidence my garage door would be repaired correctly. I am grateful Aaron took my call for assistance!!!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the kind words, thoughtful feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. Thanks again! Have a great (almost) weekend.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was great to work with. Easy to get a repair within 24 hours and on a holiday no less. My technician, John P was great. He was very polite, explained everything, and had the door repaired in no time. I would definitely recommend him.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard McCann installed springs, cables, spring anchor plate and end bearing plates. Richard was very professional and efficient. He is a real gentleman! I applaud your company for having Richard as your employee. Ginny Wagner

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was a pleasure to work with. He explained everything he was doing and why. I would highly recommend Precision Garage Door Service. Thanks for a job well done.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous review and shout-out. We appreciate you sharing, taking the time to provide feedback and clarity. Thanks again! Have a great week!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Today I had Richard Sanchez come out to repair the seal on the bottom of the garage door. Last year you had sent someone out, they said the seal was no longer available and had to be ordered, but it was never done. Today Richard evaluated it, came up with a plan to replace it since it was no longer available, and got it taken care of today. He was professional, respectful, and explained what he could do. He then explained and demonstrated to me the periodic maintenance that should be done to keep the door in good repair. I was very happy with the work that was done and especially with Richard.

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Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was efficient, informative and very friendly!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Scotty Johnson Service Provided:
Install Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez showed up on time and displayed excellent communication and technical skills in installing our new garage door opener. He went above and beyond in customer service and satisfaction. We were completely satisfied with the product and installation.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Bean was courteous and quickly understood the issue and wrote up a quote a short time afterwards. We agreed on the approach and he went right to work on the repair. Once complete, the door operated properly once more and he answered all my questions. Professional and efficient!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful rating and support on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast and simple fix

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful 5-star rating. If you have further feedback, please feel free to use here or directly share with us. We appreciate you sharing with our Precision Garage Door Service team and for supporting us. Have a lovely week!

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician Tim McRae arrived on time and was quick determining all the repairs that need to be done. Tim took time to explain the options and made the repair in a timely manner. Great job and we are pleased with the results.

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Tim McRae Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The should be a 6 star option for exceptional service. The website scheduling is incredible and works! The service technician, Richard, was friendly, professional and knowledgeable. He created a quote, had all parts needed and performed the repair quickly. Went beyond just fixing it, and adjusted opener and lubricated everything. Exceptional company.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very professional and definitely knew his product. He explained everything very well and answered our questions. He was courteous and polite!

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy Maynard has serviced our garage door since 20022 and we feel he’s the very best! He is polite, kind,knowledgable,on time and good about sending texts and calls about when he will arrive. He explains how we can maintain our garage door and how to open it if it doesn’t work and we need to get our cars out.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
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