4.9 1 2 3 4 5 990 Reviews

From Cary, NC Homeowners

Garage Door Repair in Cary, NC - Page 25

Precision Garage Door

Same-day garage door repair in Cary, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cary, NC FREE Service Call Over $250 With Any Repair

Serving Cary, NC

Proudly serving the Cary, NC community with same day service.

Service truck

Local Garage Door Repair in Cary, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Cary, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Cary, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Cary and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cary, NC

Serving Cary, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 883 most recent customer reviews

Precision Garage Door of Raleigh is viewed very positively by Cary customers for fast, professional garage door service with clear explanations, knowledgeable technicians, and reliable same-day or next-day help. Reviews consistently praise courteous communication, thorough diagnostics, quality repairs and installations, and doors that end up running smoother and quieter. A smaller set of reviews mention pricing concerns, but the dominant pattern is strong service and long-term customer trust.

What Customers in Your Area Mention Most

Responsiveness (269) Customers repeatedly praise the company’s fast response, often getting same-day or next-day appointments and quick follow-up when a garage door problem is urgent. Professionalism (256) Reviewers frequently describe technicians and office staff as professional, courteous, polite, and respectful throughout the service experience. Expertise (239) Customers consistently say technicians know the system well, diagnose problems quickly, and explain the issue and repair options clearly. Communication (205) Reviews highlight clear explanations, upfront estimates, helpful updates by text or phone, and technicians taking time to walk customers through what was done. Speed (188) Many reviews note that repairs and installations were completed quickly, often within an hour or on the first visit. Service (172) Customers praise the overall customer service as excellent, helpful, and easy to work with from booking through completion. Friendliness (167) Technicians are commonly described as friendly, personable, and pleasant to have at the home. Workmanship (121) Customers frequently mention high-quality repairs and installations, with doors, openers, springs, and related parts working properly afterward. Trustworthiness (98) Reviewers often say they felt no pressure to buy more than needed, appreciated honest recommendations, and trusted the company to do the right fix.

Recent Reviews from Cary, NC

Ryszard Jenc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 03/03/2023

It was nice to have professional discussions with very knowledgeable technician.

Service: Broken Garage Door Spring Repair

Product: Springs

Kara Bechtle

Google 1 2 3 4 5
Cary, NC 03/01/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Wake Forest. Your satisfaction is our priority.

Service: General repairs & installation

Richard Todd

Google 1 2 3 4 5
Cary, NC 02/28/2023

Excellent service. Jon H. assessed garage opener problem, explained my replacement options and then replaced unit promptly. He then got me set up on a control app and walked me through all features. Highly recommend precision garage door

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Jon H. provided excellent service and helped you with your garage opener and app setup. Your recommendation means a lot to us.

Service: General repairs & installation

Peter Leverton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/28/2023

Scotty the technician who came to my home was very thorough and knowledgeable and addressed all my concerns. I was very satisfied with the service provided. I will always use PRECISION DOOR SERVICE for my garage door needs.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Eric Haug

Google 1 2 3 4 5
Cary, NC 02/27/2023

Scotty Johnson took great care of us. Highly recommend. Thanks!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words! We're glad Scotty provided excellent service. Your recommendation means a lot to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Michael Bombara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/27/2023

Very satisfied. Andy explained everything, and was very efficient. Thank you for prompt service.

Andy Maynard

Technician: Andy Maynard

Service: Install Garage Doors

Mary lou Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/27/2023

Can always get service same day or within a day. Techs are always pleasant and knowledgeable

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Tom Griffin

Google 1 2 3 4 5
Cary, NC 02/24/2023

Outstanding service by Brandon Mills. Motor and track replaced and new code created and added to onboard remote in car.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review! We're glad to hear that Brandon Mills provided outstanding service and successfully handled the motor and track replacement. Your satisfaction is important to us!

Service: General repairs & installation

Keith Holder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/24/2023

Scotty was Awesome!! Very knowledgeable and professional with a great work demeanor Highly recommend.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Rollers

Fred Niemi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/22/2023

Richard was excellent. He diagnosed the issue, explained several options and installed the new opener efficiently. He did a great job explaining everything and getting everything set up. Thanks!

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Install

Product: Garage Door Opener

Mary Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/22/2023

I would give Scotty a a sixth star! Scotty was on time, professional, and called ahead to make sure he had the proper parts. When he arrived, he was knowledgeable about the problem with the trim. Best of all, he had a practical solution. Finally, he offered advice on a surge protector for the motor: a recommendation demonstrating his professionalism.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Anne Fessler

Google 1 2 3 4 5
Cary, NC 02/21/2023

Andy from Precision Garage Door assessed the problems with our garage door and presented some options to us. He was really nice to work with and did a great job!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Andy provided excellent service and presented options for your garage door. Your satisfaction is important to us!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

William Gray

Google 1 2 3 4 5
Cary, NC 02/21/2023

Brandon Mills was professional and quick. He was very knowledgeable about the business and what need Ed to be done.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear that Brandon provided professional and knowledgeable service. Your satisfaction is important to us!

Service: General repairs & installation

Nick de Silvia

Google 1 2 3 4 5
Cary, NC 02/18/2023

Scotty Johnson did a great job repairing our broken spring on garage door and giving us maintenance tips.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided excellent service and maintenance tips for your garage door. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Eric Ross

Google 1 2 3 4 5
Cary, NC 02/16/2023

Our torsion spring snapped and I called PGD the next morning. Scotty shows up an hour later. After a review he gave me 3 options to choose from and didn’t push me to make a choice but. Scotty was very personable and professional and the job was done quickly and to my strict standards.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided you with options and delivered a quick, professional service. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jeni Kennedy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/15/2023

Scotty did a great job on our repair. He was on time and worked quickly.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Michael Babb

Google 1 2 3 4 5
Cary, NC 02/15/2023

Tim was just wonderful. My existing door frame wasn’t fastened properly, so he spent the entire day setting it straight (something not all people would do). The new door is awesome, and the belt-driven motor is shockingly quiet. Wonderful experience.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Tim provided a thorough service and you’re enjoying your new door and quiet motor. Your satisfaction is important to us!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Joan Harshbarger

Google 1 2 3 4 5
Cary, NC 02/14/2023

Scotty is the best. He came, diagnosed and repaired our garage door in a short period of time. We expected him to have to come back at a later date; however, he did the job the same day. What a relief for us to be able to close the garage door at night! Not only is he knowledgeable, but very nice to work with. He explained what he would do, then showed us what was done!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty was able to diagnose and repair your garage door efficiently. It's great to hear he provided clear explanations. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Stephen Stacy

Google 1 2 3 4 5
Cary, NC 02/10/2023

Great, same day service. Jon our tech, was very friendly and patient. He walked us through all the various app setups and took the extra time to remove all the older cables from previous owners to leave us with a nice, clean setup. Highly recommended.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review! We're glad you had a great experience with Jon and appreciated his thoroughness. Your recommendation means a lot to us!

Service: General repairs & installation

Ian Collamore

Google 1 2 3 4 5
Cary, NC 02/10/2023

Terrific care and workmanship installing my new door. Explained all functions and approach. Left no trash upon departure. Tech was really thoughtful and communicative. Thanks!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you appreciated the care and workmanship during your new door installation. Our team strives for clear communication and cleanliness. Your satisfaction is important to us!

Service: General repairs & installation

John Macey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/08/2023

Phenomenal customer service iand wanting to please. This morning when I went outside around 9 AM when I close the garage door, there is a slight squeaking noise when it almost closes. Is this normal?

Service: Install Garage Doors

Natalie Burns

Google 1 2 3 4 5
Cary, NC 02/07/2023

Scotty did a great job with same day service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided great same-day service. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Pulin Patel

Google 1 2 3 4 5
Cary, NC 02/06/2023

Jon was terrific. Came in exactly on time and did his due diligence on making the repair. He replaced the broken torsion spring and serviced the other necessary part. Very pleased and would highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Jon provided timely and thorough service with your torsion spring repair. Your recommendation means a lot to us!

Service: General repairs & installation

Eric Scheiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/02/2023

Very nice and professional. They did a great job thank you

Service: Garage Door Repair

Product: Garage Doors

Mike Zvarich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/01/2023

Tim was great! Very professional. Very happy with the service

Service: Garage Door Repair

Barbara Simon

Google 1 2 3 4 5
Cary, NC 01/30/2023

Greg Gray was extrememly professional and courteous. He explained the problem and solution in great lenght. I would recomment him to any of my friends/family members

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words about Greg Gray. We're glad to hear he provided professional and thorough service. Your recommendation means a lot to us!

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Shari Kristof

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 01/30/2023

Greg was a pleasure to work with and explained everything!

Service: Garage Door Repair

Product: Springs

pete morgan

Google 1 2 3 4 5
Cary, NC 01/28/2023

lucas & brian did an outstanding job with my new garage door.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Lucas and Brian provided outstanding service with your new garage door. Your satisfaction is important to us!

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Shahla Bagheri

Google 1 2 3 4 5
Cary, NC 01/26/2023

Garage door was not working. Red blinking light on motor. I was told service charge is $75:00. Scotty came. Touched the bottoms on the motor and reset the motor. He charged an additional$75.00 “ programming fee” for a one minute visit. I thought that service should have fallen within the initial $75.00 service charge. I think $150.00 charge for resetting the motor and one minute visit was too high. I like to hear what everybody else thinks.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We appreciate your comments regarding the service charge and programming fee. For further clarification on our pricing, please contact us at (919) 500-5160. Your input is valuable to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

John Hines

Google 1 2 3 4 5
Cary, NC 01/26/2023

Garage doors (2 x single, installed 2015), which were silent since installed, began making increasing noise (popping, clanking, etc.) opening & closing. Call Precision for service which they provided PROMPTLY and professionally. Technician, Scotty Johnson, was knowledgeable, and fully prepared to perform a general inspection and adjustments/tuneup as needed. Doors are now running quietly and smoothly just as they did when installed. Great value!!! And piece of mind!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Scotty provided prompt and professional service, restoring your garage doors to their quiet operation. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Cary neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
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Holly Springs Area (919) 706-0191
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Office: (919) 500-5160
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Suite 201

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Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

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Office: 919-205-3921
411 East Broad Street
Unit B

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Suite 220A

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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502