5.0 1 2 3 4 5 460 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 15

Precision Garage Door

Same-day garage door repair in Chapel Hill, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill, NC community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Chapel Hill, NC

Serving Chapel Hill, NC

and surrounding communities

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What Customers are Saying

Summary based on the 417 most recent customer reviews

Precision Garage Door of Raleigh is viewed very positively in Chapel Hill for fast response, professional technicians, and clear explanations that help customers feel informed and confident. Reviewers repeatedly praise same-day or next-day scheduling, courteous service, and repair work that leaves garage doors running smoother, quieter, and more reliably. Many customers also note honest recommendations, good communication, and a low-pressure approach that focuses on only the work needed.

What Customers in Your Area Mention Most

Responsiveness (145) Customers frequently praise how quickly Precision Garage Door of Raleigh responds, often with same-day or next-day appointments and rapid arrival after a call. Professionalism (132) Reviewers consistently describe the technicians as professional, courteous, punctual, and easy to work with. Expertise (123) Customers often highlight strong garage-door knowledge, accurate diagnosis, and skilled repair work that solves problems efficiently. Communication (118) Many reviews mention clear explanations, helpful walkthroughs, and proactive updates before arrival or during the repair. Speed (114) Customers repeatedly note quick repairs and efficient work that gets doors back in operation fast. Friendliness (101) Reviewers regularly describe the team as friendly, personable, patient, and pleasant to interact with. Trustworthiness (87) Customers value the honest, no-pressure approach, including straightforward assessments and recommendations that avoid unnecessary upselling. Workmanship (82) Reviews praise careful repair and installation work that leaves doors working smoothly, quietly, and correctly. Value (29) When pricing is mentioned positively, customers describe the service as fair, reasonable, cost-effective, or worth the price.

Recent Reviews from Chapel Hill, NC

George Abercrombie

Google 1 2 3 4 5

Andy is very professional, friendly, and competent. He did a great job and made it look easy! Thank you.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words about Andy! We're glad to hear he provided professional and friendly service. Your satisfaction is our priority.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Haley Wamble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick response and exceptional service!

Service: Garage Door Repair

Product: Remotes / Keypad

Bart Bartlett

Google 1 2 3 4 5

These guys showed up and quoted me hundreds of dollars more than they quoted me over the phone. The tech was very knowledgeable but was trying to sell me far more than my garage doors actually needed. I had another company come in and do the required work for $270 less than the $700 Precision wanted once they got here.

Response from Ashley Gammon, General Manager Business Owner

Thank you for calling Precision to provide a quote for your garage door repairs. The quotes provided over the phone by the call center are general prices for springs, so they will not match exactly what the quotes are that the technician provides once he does a full 25 point inspection on the door. Our technicians are trained to advise the customer of every possible component of the door that might need to be addressed either at that time, or in the future. We will never perform any work that isn't explained and agreed upon by the customer. We reviewed the 25 point inspection of your door and you did in fact have multiple components that failed the inspection. We certainly could have replaced just your springs, as we provided you a quote for both springs and a tune up for $536.21. That quote didn't address any of the other items found on the inspection. We would be happy to help with anything you need in the future, so please don't hesitate to reach out.

Service: General repairs & installation

Joanne Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty did a great job servicing our garage door. It now works smoothly and quietly!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

Debbie Jepson

Google 1 2 3 4 5

Trevor arrived at 12pm precisely for his 12-2pm appointment slot. He was courteous throughout. After performing his 25 point safety inspection he took the time to cost out and fully explain alternative solutions for my repair to ensure my system was safe and functioning efficiently. He did the same for the system on our second door. He carried out the repair to my door, having all the parts to hand, and I felt confident that it was running safely, and more quietly, by the time he left. I will happily return to Precision for future repairs. Thanks Trevor.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about Trevor's service. We're glad he was able to provide thorough inspections and effective repairs for both doors. We look forward to assisting you with any future garage door needs.

Service: General repairs & installation

Patty Courtright

Google 1 2 3 4 5

Scotty provided top-notch service! He was efficient, extremely capable and very patient in setting everything up and explaining the entire process. We highly recommend him and Precision Door!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided efficient and thorough service. Your recommendation means a lot to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Anna Kate Owens

Google 1 2 3 4 5

Scotty was very knowledgeable, professional and prompt. Excellent service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Scotty provided knowledgeable and prompt service. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sarah Carrington

Google 1 2 3 4 5

Scotty Johnson was excellent, all of the way around. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided excellent service. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Carmine Prioli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Absolutely great service from first (phone) contact until the job was finished! The technician (Justin) was punctual, articulate, knowledgeable and professional in every way. This company has our highest recommendation!

Service: Broken Garage Door Spring Repair

Product: Springs

Janice Engelhardt

Google 1 2 3 4 5

The garage repair person was on time, and did what appeared to be a very thorough job of getting our early 1980s era one car garage up and running again. There were more issues present than what we thought was a broken spring, however. The final cost to us was a little over $1,400 which was a bit surprising. Could we have had it repaired for less? I don’t know. Regardless, we are satisfied with the work he did. Our garage door runs much more smoothly now and has a 7 year guarantee.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear you were satisfied with the thoroughness of our technician and the improved performance of your garage door. For any cost-related questions, please feel free to contact us at (919) 213-4742.

Service: General repairs & installation

Roy Brooks

Google 1 2 3 4 5

Knowledgeable, friendly, and prompt. Highly recommended.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you found our team knowledgeable, friendly, and prompt. Your recommendation means a lot to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Mike Byerley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional and prompt responses. Despite a manufacturing delay, they did a wonderful job.

Service: Install Garage Doors

Product: Garage Doors

Joanna Bowen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great fast service

Service: Garage Door Repair

Melissa Holt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty was wonderful! He has me all set up and explained everything thoroughly. Thank you for taking great care of us!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Dale Barnhill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick response, a thorough assessment of the issues to and multiple repair options were very accommodating. Master tech Scotty had all needed to repair parts on his truck and guided me through the complete process. Repair was completed in a timely and professional manner. I highly recommend Precision Door and would not hesitate to engage their services for any future needs.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Garage Door Opener

Janet Parton

Google 1 2 3 4 5

I would recommend this company for service or replacement. They show up when they say they will. They are very knowledgeable about what needs done and don’t try to sell you something you don’t need. Install was very quick and efficient. The quality of the customer service and materials are top notch!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your recommendation! We're glad our timely service, knowledgeable staff, and efficient installation met your expectations. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Raymond Malaguti

Google 1 2 3 4 5

Great experience, very professional. Paul did an amazing job. Explained all the details of the work he completed. I would recommend Paul and Precision Door for all your garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with Paul and found his work professional and thorough. Your recommendation means a lot to us!

Service: General repairs & installation

Caroline Trautman

Google 1 2 3 4 5

Prompt, polite, and professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad you found our service prompt, polite, and professional. We appreciate your support!

Service: General repairs & installation

Kevin Johnson

Google 1 2 3 4 5

Rapid response to service request and high quality service. Highly recommended

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your rapid service experience and appreciate your recommendation.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Michael Cooper Barefoot

Google 1 2 3 4 5

Personable, fast service. Paul did a good job of explaining our options, and he finished the work for exactly the estimated amount. Nice warranty too!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Paul provided personable and efficient service while clearly explaining your options. We appreciate your trust in us and are pleased you value the warranty.

Service: General repairs & installation

Craig Drake

Google 1 2 3 4 5

A great shout out to Scotty Johnson for an incredible install of our new garage door opener!! After cleaning up the work area, Scotty took the time to carefully explain the controls and their operation. Thank you!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided excellent service and took the time to explain everything. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Diana R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The Precision technician, Scotty, was professional and expert, and he quickly diagnosed the problems and replaced the garage door opener. The new equipment is wonderful, really smooth and quiet.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Gregory Florek

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.

Service: General repairs & installation

James Ryan

Google 1 2 3 4 5

Scotty Johnson was amazing! Very friendly, personable and most definitely is very knowledgeable of garage doors. Fast, friendly with great service and quality work. Highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Scotty provided excellent service and demonstrated his knowledge. Your recommendation means a lot to us!

Service: General repairs & installation

Denny M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had to have "emergency service" on Sunday when our spring broke. Our rollers were 17 years old and giving out, too. Scotty came out to our house, ahead of schedule(!), to take care of things. He reviewed the various options to help us make a decision. He is extremely knowledgeable and performed the work in an efficient manner. He reprogrammed both vehicles, too. Our door now works great and is much quieter than before. Would highly recommend Scotty.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

James Johnson

Google 1 2 3 4 5

Greg was polite and knowledgeable. He worked efficiently and fixed the problem quickly. Precision was easy to schedule and arrived on time.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Greg provided efficient and knowledgeable service. We appreciate your support and look forward to assisting you again in the future.

Service: General repairs & installation

William Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very happy with service today! Scotty was professional & quickly diagnosed the problem and took care of it. Thanks!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Angie Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Andy was patient, thorough, and efficient!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Garage Door Opener

LaDonna Huseman

Google 1 2 3 4 5

Scotty Johnson did an awesome job setting up our new system! It is so quiet, we can barely hear it open and close!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Scotty Johnson provided excellent service and that you're enjoying your quiet new system.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Joe Buonfiglio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chris in customer service and the technician, Parker, did an excellent job; professional, courteous, on-time, fast same-day quality work. Top-shelf operation. I'd recommend them to anyone.

Service: Garage Door Repair

Product: Springs

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Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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