5.0 1 2 3 4 5 489 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC

Precision Garage Door

Same-day garage door repair in Chapel Hill, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 444 most recent customer reviews

Customers consistently describe Precision Garage Door of Raleigh’s Chapel Hill service as fast, professional, and easy to work with. Reviews emphasize responsive scheduling, clear explanations, knowledgeable technicians, and reliable repairs and installations that leave garage doors running smoothly, quietly, and safely. Many customers also note courteous, low-pressure service and strong overall communication from first call through completion.

What Customers in Your Area Mention Most

Responsiveness (133) Customers repeatedly praise how quickly Precision Garage Door of Raleigh responds, often offering same-day or next-day service and prompt follow-up after the initial call. Professionalism (131) Reviews frequently highlight professional, courteous, and respectful behavior from both office staff and technicians throughout the service experience. Expertise (126) Customers consistently describe technicians as knowledgeable, skilled, and able to diagnose problems accurately while offering practical repair solutions. Communication (121) Many reviews mention clear explanations, detailed walkthroughs, advance arrival notices, and patient answers to questions, making the service easy to understand. Speed (114) Customers often note that repairs and installations are completed quickly, efficiently, and within the expected time frame. Service (110) Reviews commonly praise helpful, friendly, and low-pressure service, with technicians taking care to explain options and support customers through the decision process. Reliability (88) Customers describe the company as dependable and consistent, with technicians arriving as promised and completing the work as committed. Workmanship (82) Reviews frequently mention quality repairs and installations, careful attention to detail, and doors or openers working better, smoother, and quieter after service. Trustworthiness (71) Many customers say the team is honest, transparent, and not pushy, with several noting that technicians recommend only needed work and build trust over repeated visits.

Recent Reviews from Chapel Hill, NC

Eleanor Barr

Google 1 2 3 4 5

We highly recommend Precision Garage Door Service! Evan was wonderful to work with. Our garage was making a funny sound, and Evan quickly figured out the problem and had it fixed. We were even able to call in on a Sunday!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Eleanor. We're pleased to hear Evan efficiently resolved your garage issue, even on a Sunday. Your recommendation means a lot to us!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Tamika Truesdale

Google 1 2 3 4 5

Quick reliable dependable trustworthy service

Response from Ashley Gammon, General Manager Business Owner

Tamika, thank you for your kind words. We're pleased to hear you found our service quick, reliable, and trustworthy. Your satisfaction with our garage door services is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Deborah Baker

Google 1 2 3 4 5

I made an appointment online after hours on a Friday night and Scotty arrived Saturday morning and repaired my door. Great service.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Deborah. It's great to hear that our online scheduling made it easy for you and that your garage door was repaired promptly. We aim to provide efficient garage door services!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

George Scialoia

Google 1 2 3 4 5

Precision got here within 24 hours and my tech, JT, did a great job explaining what needed to happen and why

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, George. It's great to hear that our team was prompt and provided clear explanations about your garage door service. Your feedback helps us continue delivering quality service in Morrisville.

TJ Hedrick

Technician: TJ Hedrick

Service: Customer support

Sarahn Wheeler

Google 1 2 3 4 5

Rickey was Very professional and helpful!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Sarahn. Rickey is known for his professionalism and helpfulness. We're glad he made a positive impression during your garage door service.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,General repairs & installation

William Lao

Google 1 2 3 4 5

Old lifter died. Needed it replaced. Consultant convinced me to replace the whole door and rails with something fancier. Now the new garage door and lifter are the nicest thing in the house. 10/10 would recommend.

Response from Ashley Gammon, General Manager Business Owner

William, glad to hear you’re enjoying your new garage door and lifter! Upgrading to a fancier door can really enhance your home. Thanks for the recommendation!

Jaxon Nakovich

Door Installer: Jaxon Nakovich

Service: General repairs & installation

Larry Manaugh

Google 1 2 3 4 5

Always good with Precision. Work is good and guys are great. All good.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the great review, Larry. It's good to hear that our team's work met your expectations. We strive to provide excellent garage door services in Morrisville.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage door consultation

Amy Royals

Google 1 2 3 4 5

Excellent work, extremely neat and top level detailed wiring. Travis was efficient, thorough, knowledgeable with great customer care!

Response from Ashley Gammon, General Manager Business Owner

Thanks for the detailed review, Amy. It's great to hear about the efficient and thorough service you received. We aim for top-quality garage door solutions, and your feedback highlights our commitment to excellent customer care.

Travis Boone

Technician: Travis Boone

Service: General repairs & installation

Laura Avery

Google 1 2 3 4 5

Called on Sunday, appointment on Monday, by mid- afternoon my garage door was repaired, quieter and smoother than ever. Richard was very clear on explaining what the issues were and how to correct them. Friendly. Responsive.

Response from Ashley Gammon, General Manager Business Owner

Thanks, Laura, for your review. It’s great to hear your garage door is now functioning quieter and smoother. Our team is dedicated to providing responsive service and clear explanations.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

James Blackburn

Google 1 2 3 4 5

Great service, quick to come out. Technician seemed very honest & fixed the issue right then, definitely saved my clients money rather than trying to upsell them on a replacement system.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, James. It’s great to hear that our technician addressed the issue honestly and efficiently. Saving clients money and providing reliable garage door service is what we aim for.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Juliann Tenney

Google 1 2 3 4 5

First, I learned about Precision through through their ad in "Valpak" that arrived in my mailbox. Second, I had noticed that one of the two major springs was broken and knew that I would eventually have trouble with the door's balance. So, I checked on their website and saw a very favorable review from someone that I knew. Also, though it was Sunday morning, I could make an appointment on-line for the next morning - exactly when I could accommodate a service call. The next morning I received a call from Scotty, the technician (a half hour before the scheduled arrival) and he told me when he would arrive. He also texted me with his picture so that I knew exactly whom to expect. Scotty offered two service packages and I got a bit of a discount through the Valupak ad. The appointment took about an hour, included springs and hardware replacement, lubrication, and instruction. Everything was explained, and there was no attempt to "upsell." It was one of the best service engagements I have ever had. Plus, the howling cat noise (which probably irritated the neighbors) was gone!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Juliann. It's great to hear about the prompt service and effective solutions for your garage door issue. Your satisfaction with our service packages and technician communication is appreciated. Enjoy the peace without the howling noise!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kyle Stanek

Google 1 2 3 4 5

Service was good but I thought 250 was a bit steep for unsticking the trolly from the stop nut and adjusting the door.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Nate G

Google 1 2 3 4 5

Ricky Sanchez did a fantastic job! He was diligent, walked me through the process and what to expect before the service, provided options, and made sure I understood each step.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your detailed feedback, Nate. It's great to hear that the service was thorough and informative. We strive to provide clear options and guidance during garage door repairs.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,Customer support,General repairs & installation

Kevin Kern

Google 1 2 3 4 5

Ricky Sanchez was great!PNsa was d

Response from Ashley Gammon, General Manager Business Owner

Thanks for the positive feedback, Kevin. It’s great to hear you had a good experience with our garage door services. Your satisfaction helps us continue providing quality service.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

John Billman

Google 1 2 3 4 5

The technician, Austin, quickly diagnosed the problem we were having with our garage door and repaired it. The scheduling procedure was a little weird but effective. I think I was talking to an AI agent who sounded very real. Austin arrived when scheduled and called about 30min before arriving.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, John. It's great to hear the issue with your garage door was diagnosed and repaired quickly. The scheduling process can be unique, but we aim for efficiency. If you have any other questions, feel free to contact us.

Service: General repairs & installation

Doug Townsend

Google 1 2 3 4 5

Great knowledge, helpful, professional. Scotty was the best! Had difficult issues to solve and he did.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Doug. It's great to hear about the knowledgeable and professional service you received during your garage door issue. Your feedback helps us maintain high standards in garage door solutions.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation,General repairs & installation

Vance Valaile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty was my tech. He was early, professional and very friendly. He’s a good representative of your business.

Response from Ashley Gammon, General Manager Business Owner

Love to see this and hear this, thank you so much! We appreciate your kind words, feedback and insight. We love to hear your review. Thank you!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Mitch Prinstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard was amazing! So incredibly knowledgeable and helpful! He looked at everything, even beyond what we saw had broken, and he diagnosed and fixed what we needed quickly and for a reasonable price!!! Thanks so much!!!

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind review and feedback. We appreciate your business, support and kind words. We are here to assist you with your garage door needs. Reach out anytime! Thanks again.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick O'Shea

Google 1 2 3 4 5

Ashley did an excellent job after an accidental run in. He made cost-effective recommendations to replace them right amount to get our garage door working. Impressive same-day service! This is my second time using Precision, and they have exceeded expectations both times.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing. Glad Andy was able to get you taken care of.

Ashley Woodard

Technician: Ashley Woodard

Service: General repairs & installation

Charlie Nottingham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Aaron came this morning to adjust our garage door. He was on time and resolved our problem quickly. Extremely competent and courteous. Excellent employee and great representative of your company.

Response from Ashley Gammon, General Manager Business Owner

Wonderful, thank you for the kind words and comments. We appreciate your business and support so much! Have a great day and week ahead. We are always here for you at Precision Garage Door Service. Thanks again!

Aaron Bean

Technician: Aaron Bean

Service: Garage Door Opener Repair

Product: Springs

Kris Horvath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Exceptional all around, from scheduling the service to the technician’s explanation and service. Highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review and kind rating. We appreciate your feedback and for sharing. Please reach out to us for anything more you need. We are always here for your garage door needs, questions and concerns. Thanks for sharing with our team at Precision Garage Door Service. Thanks!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Product: Garage Doors

Anne Harris

Google 1 2 3 4 5
Carrboro, NC 08/11/2026

The technician communicated the expected time of arrival. Once he assessed the issues, he repaired the door efficiently. He also took time to explain the parts of the door mechanism that had failed and what he had to do to repair them. We truly appreciated his professionalism and his knowledge.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your detailed review, Anne. It's great to hear the technician communicated well and efficiently repaired your garage door. We strive to provide knowledgeable service and appreciate your recognition of our professionalism.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,Customer support

David McGlohon

Google 1 2 3 4 5

Prompt, courteous, and fixed it in about 15 minutes.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, David. It's great to hear that our team was prompt and efficient in fixing your garage door. If you need any more assistance in the future, just let us know!

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

Barbara D'zan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan Ackley provided us with absolutely fantastic service! Courteous, professional, knowledgeable, friendly. This business and representative are highly recommended.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great review, feedback and insight. We appreciate your business and support. Thank you for taking the time to leave us a review. We are always here for your garage door needs, questions and concerns! Thanks again. Have a great weekend.

Ryan Ackley

Technician: Ryan Ackley

Service: Garage Door Opener Repair

Juan Munster

Google 1 2 3 4 5

Great communication, very professional and honest!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Juan. Great communication and professionalism are key in our garage door services. We're here to help whenever you need us!

Aaron Bean

Technician: Aaron Bean

Service: Garage door consultation,General repairs & installation

Nicholas Von Hoene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a great experience with precision, garage door service, I set up An appointment online and they showed up the very next day. My garage door stopped halfway up and got stuck, and my car was locked in the garage. They came out and showed me exactly what was wrong and I asked other slew of other questions about the noise because my garage door sounded like a dying animal every time it went up and down, and they replaced the rollers with ones that had ball bearings, and the technician also offered other options for my second garage door, which had not been working for eight years. He performed most of the fixes right then and there and I was able to get my car out that afternoon. They came back the next day and installed two brand new motors and belt drives That are so quiet and wonderful. I am thrilled with their customer service, timeliness, precision, and attention to detail.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and feedback here. Our Precision Garage Door Service team is always here for you and yours. We look forward to assisting you with your garage door needs, questions and concerns. Please reach out for any further garage door items! Thanks!

Chris Colucci

Technician: Chris Colucci

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Russell Mauer

Google 1 2 3 4 5

Both the sales rep and the installers were punctual and professional. Highly recommend Precision.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the positive feedback, Russell. It's great to hear that our sales rep and installers were punctual and professional. Your recommendation means a lot to us!

Jaxon Nakovich

Door Installer: Jaxon Nakovich

Service: General repairs & installation

Linda Martin

Google 1 2 3 4 5

Technician was very prompt, knowledgeable and efficient. Ability to book appointment on line was very helpful and convenient

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Linda. It's great to hear that our technician was prompt and knowledgeable, and that the online booking was convenient for you. Your feedback helps us maintain our garage door services at a high level.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Lindsay Blanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician was on time, efficient, and professional. He replaced my garage keypad with a new one. He also gave me an overview of how my Garage Door system is doing.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and feedback here. Our Precision Garage Door Service team is always here for you and yours. We look forward to assisting you with your garage door needs, questions and concerns. Please reach out for any further garage door items! Thanks!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Repair

Product: Garage Door Opener

Carlos Barrero

Google 1 2 3 4 5

Yes great experience. Very professional technician and good price. Will call them again n the future

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Carlos. It’s great to hear you found our technician professional and the pricing fair. We look forward to helping you again in the future!

John Patton

Technician: John Patton

Service: General repairs & installation

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Join your Chapel Hill neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: (919) 230-6000
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
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Office: (919) 355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: (919) 626-3379
800 W Williams St
Suite 231M

Apex, NC 27502