4.9 1 2 3 4 5 923 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 31

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 856 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and knowledgeable, with strong follow-through from booking through repair or installation. Reviews repeatedly highlight fast same-day or next-day service, clear communication, honest options without pressure, and high-quality workmanship that leaves garage doors operating smoothly, quietly, and reliably. Many customers also mention friendly technicians, clean work areas, and a smooth, easy service experience.

What Customers in Your Area Mention Most

Professionalism (143) Reviewers repeatedly describe the technicians as professional, courteous, polite, and respectful throughout the service experience. Responsiveness (132) Customers consistently praise quick responses, fast callbacks, and being scheduled or contacted soon after reaching out. Expertise (129) Reviewers frequently note that the technicians are knowledgeable, experienced, and able to diagnose issues accurately. Speed (126) Many reviews emphasize same-day or next-day service, early arrival, and repairs completed quickly. Communication (120) Customers often mention clear explanations, helpful updates, and technicians who walk them through the problem, options, and work completed. Service (118) Reviews regularly praise overall customer service, including helpful office support, friendly interactions, and a smooth end-to-end experience. Workmanship (107) Customers highlight solid repairs and installations, with work described as thorough, efficient, and done right the first time. Friendliness (104) Many reviewers call out friendly, personable, kind, and pleasant technicians who make the visit easy to work with. Value (52) Several reviews say pricing felt fair or reasonable, and some customers felt the service delivered good value for the outcome.

Recent Reviews from Durham, NC

Albert Wyche

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/24/2020

Technician was prompt, knew exactly what to do and above all very professional. All future issues with garage door will be conducted by Precision.

Response from Tim Yeager Business Owner

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we look forward to working with you in the future.

Service: Garage Door Repair

Michael Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/16/2020

I chose your company because you were the first to pop up on google and your reviews were good. I must say I was extremely impressed with your companies customer service and professionalism . I called and spoke with a courteous customer service agent who was able to set up a same day appointment.I was told they would show up between 2 and 6. The tech was at my house by 3 which was just a little over an hour after I called. The tech called me after arriving at my home and gave me a quote, within 15 minutes. We agree on the price and he had the repairs complete before I could make it home. I will definitely refer your company to my friends and family. Thank again.

Response from Tim Yeager Business Owner

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We are so happy we could help take care of your door needs and we are here for you anytime you need us. We appreciate your business and recommendation.

Service: Broken Garage Door Spring Repair

Frank Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/08/2020

Great service from Scott!

Response from Tim Yeager Business Owner

Thank you so much for your 5-star review! We will share this with Scotty and let him know to keep up the amazing work.

Service: Garage Door Opener Repair

Richard Renshaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/06/2020

The technician was great. But the services are way overpriced. I will shop around next time.

Response from Tim Yeager Business Owner

Thank you for your business and taking the time to leave a review. We are happy to see that Mike was able to take care of your garage door needs but we are sorry you feel like the quote you were given was overpriced. After reviewing your work order, it shows you failed a handful of items on the 25 point inspection. Those items are discussed with each customer on every call and what steps/options are available to fix those issues if a customer would like that done. Mike would have discussed this with you so if you had questions about the price or work, he could have answered those questions before the work was started. We are competitive with our pricing as our parts and the service provided is top notch and we strive to make sure our customers receive five star service with every call. We do appreciate your business and hope to work with you again in the future. If you have further questions about pricing, please feel free to call the office.

Service: Garage Door Repair

Charles Bumpass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/01/2020

Great job and great technicians

Response from Tim Yeager Business Owner

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Service: Garage Door Repair

Product: Rollers

Kristin W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/29/2020

We've used precision before and were even more impressed by the quality and service this time. We were able to get an appointment quickly, the problem was immediately diagnosed and fixed. Our repairman clearly knew what he was talking about and walked us through the options. He also wore a mask and did everything possible to maintain social distancing throughout the appointment. Thanks!

Response from Tim Yeager Business Owner

Thank you for continuing to trust us with your business. We appreciate you being our customer and we are pleased to see how satisfied you are with the service you received. Please call if we can assist you in the future.

Service: Broken Garage Door Spring Repair

Product: Springs

Aleicia Bass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/13/2020

Excellent customer service! They came out quickly and replaced our opener. Scotty did a great job explaining the repair and our options. Highly recommend

Response from Tim Yeager Business Owner

Thank you so much for taking the time to share your experience. We take pride in knowing that you are happy with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.

Service: Garage Door Opener Install

Product: Garage Door Opener

Terry Saye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/11/2020

I have used Precision in the past. Great service. Same day appointment. I called at 11 that my door was not closing and service tech was here at 5

Response from Tim Yeager Business Owner

Thank you for trusting us with your business again. We are so glad you called and that we were able to take care of your garage door needs. Please let us know if we can help in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

J McLean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/30/2020

It was a pleasure working with Andy. Andy was on time and as a matter of fact, he was 39+ minutes ahead of schedule. Andy analyzed our garage door problems and explained our options very clearly. We would highly recommend this company to anyone.

Response from Tim Yeager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company. Andy is a valued team member and we are happy to see how pleased you are with the service he provided. If we can help in the future, please let us know.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Reggie Mewborn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/17/2020

Excellent service

Response from Tim Yeager Business Owner

Thank you, we appreciate your business and the five star review!

Service: Garage Door Repair

Product: Rollers

John Zatti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/14/2020

Scotty is friendly and professional. He assessed the problem and fixed it and clearly explained the solution and what to do if it occurs in the future. I have used Precision previously and was confident they would solve the issue.

Response from Tim Yeager Business Owner

Thank you for trusting us again with your garage door needs. We are happy to see that Scotty took care of your problem and provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Drew Mcgraw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/06/2020

Excellent customer service. Just a quote at this time but I feel good recommending the company!

Response from Tim Yeager Business Owner

Thank you for your business and recommendation. We look forward to working with you in the future when needed.

Scotty Johnson

Technician: Scotty Johnson

Service: Install Garage Doors

Martha Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/08/2020

Great customer service and prompt attention. The technician was very thorough and quick. Thank you!

Response from Tim Yeager Business Owner

You are very welcome Martha! Glad we could take care of your door needs. We appreciate your business and the five star review. Let us know if we can assist in the future.

Service: Garage Door Repair

Daniel Read

Google 1 2 3 4 5
Durham, NC 01/17/2020

Response from Ashley Gammon, General Manager Business Owner

Thank you for the five star review!

Service: General repairs & installation

Lori Jeffreys

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/16/2020

Outstanding service!

Response from Tim Yeager Business Owner

Thank you for your business and the five star review. We love hearing that our customers received outstanding service! Please let us know if we can assist you in the future.

Service: Broken Garage Door Spring Repair

Product: Springs

Dorian Gorevin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/16/2020

Scotty Johnson replaced everything but the tracks and doors on our 3 car garage yesterday. He was wonderful esp in explaining the damage to the old equipment, and how to use and maintain the new equipment. Left our house at 7:30 pm for another call. A very personable, professional hard worker. Hope I never need him again but if I do he will get my business!!!

Response from Tim Yeager Business Owner

Dorian, Thank you for taking the time to leave a review. We love hearing feedback from our customers and that our employees have left such a good impression. Scotty is a great employee and we are so happy he could assist you with all of your door needs. Please call us in the future if you need anything and we will send Scotty your way!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Garage Door Opener

Troy Andrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/13/2020

Scottie was great. Looking forward to my new door

Response from Tim Yeager Business Owner

Thank you for the five star review and we hope you enjoy your new door!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Richard Sutton

Google 1 2 3 4 5
Durham, NC 01/08/2020

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for the five star review.

Service: General repairs & installation

AJ Motsinger

Google 1 2 3 4 5
Durham, NC 01/04/2020

Scottie was terrific and provided us with a thorough explanation of the products and pricing. Great experience!

Response from Ashley Gammon, General Manager Business Owner

We are so glad to hear that Scottie provided you with a great experience. Thank you for taking the time to leave a five star review!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

John Riester

Google 1 2 3 4 5
Durham, NC 12/10/2019

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star review!

Service: General repairs & installation

Drew Clodfelter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/06/2019

Andy did a great job... very courteous

Response from Tim Yeager Business Owner

Thank you, we appreciate your business!

Andy Maynard

Technician: Andy Maynard

Service: Broken Garage Door Spring Repair

Harriet Bellamy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/05/2019

The technician was extremely polite and very knowledgeable. He knew exactly what the problem was and took very little time to repair it.

Response from Tim Yeager Business Owner

Great to hear this feedback, we are so happy your garage door needs were taken care of. We appreciate your business.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Greg Stotsenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/23/2019

Installer Greg Gray did an excellent job assessing the problem and making very reasonable recommendations. He then went above and beyond working late into the evening to make sure the job got done.

Response from Tim Yeager Business Owner

Thank you for the feedback about Greg and your experience. We love seeing the positive things our customers say about our employees, they are all stellar at what they do and make our company great. We appreciate your business and please don't hesitate to call if we can help in the future.

Service: Garage Door Opener Install

Product: Garage Door Opener

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

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