4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Kenneth Brown

Google 1 2 3 4 5
Durham, NC 10/03/2026

Ricky Sanchez was awesome. He called and was able to show up earlier than the set appointment time. He only took 30 minutes to sort out my broken garage door. Excellent service and value.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Kenneth. It's great to hear that our technician was able to resolve your garage door issue quickly. Your feedback on our service and value is appreciated!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,General repairs & installation

John Hines

Google 1 2 3 4 5
Durham, NC 10/03/2026

Called for service for a broken "torsion" spring which rendered the door inoperable (the door weighs about 150 lb without the spring). "Precision" installed the door in 2015 and it has worked flawlessly until the spring broke. We've "Precision Garage Door Service of Raleigh" The office scheduled an appointment for repair the next day which Technician Tim Mcrae accomplished in about an hour. The technician performed an overall safety inspection on all the door components before letting us know the work was complete. The garage door is again quiet and smooth running! The technician, Tim, was experienced and very professional and we will continue to call on the services of Precision Garage Door Service of Raleigh when needed in the future. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, John. We're pleased to hear that the torsion spring repair was completed quickly and that your garage door is running smoothly again. Your continued trust in Precision Garage Door Service is appreciated.

Jaxon Nakovich

Door Installer: Jaxon Nakovich

Service: General repairs & installation

Beverly Cooper

Google 1 2 3 4 5
Durham, NC 10/01/2026

I was extremely pleased with Chris and the service I received from Precision. Problem was resolved and there were no high pressure sales. I will be doing any future business with this company. Thanks Chris!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Beverly. It's great to hear that the problem was resolved without pressure. We look forward to assisting you with future garage door needs.

Chris Colucci

Technician: Chris Colucci

Service: Garage door consultation,Customer support,General repairs & installation

Laura Maile

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you, Laura, for the 5-star review. We're pleased to hear you had a great experience with our garage door services. Your support helps us continue delivering quality service in Morrisville.

Service: General repairs & installation

Patrick Segnere

Google 1 2 3 4 5
Durham, NC 09/29/2026

I first called Custom Door who originally installed our garage door and I was not pleased with the receptionist or the fact they could not come for 4 days to replace the rubber at the bottom of our door. I then called Precision and the receptionist Francesca was very helpful and they were able to come that day. Surprisingly the cost was about the same for each company. Precision's repairman Austin arrived and placed the new rubber on the door. Precision definitely won my confidence.

Response from Ashley Gammon, General Manager Business Owner

Patrick, thanks for sharing your experience. We're glad our team could assist you quickly with your garage door repair. Your confidence in us means a lot. If you need any more garage door services, we're here to help!

Service: Garage door consultation

Morris Barrier

Google 1 2 3 4 5
Durham, NC 09/29/2026

Technical was professional, proficient and Prompt.

Response from Ashley Gammon, General Manager Business Owner

Morris, thank you for your review. It's great to hear you found our technician professional and prompt. We strive to provide proficient garage door services to all our customers.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation

Debra Castelluccio

Google 1 2 3 4 5

Ricky Sanchez was very thorough in examine the condition of the door mechanisms, explaining options and in performing the repairs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback, Debra. It's great to hear that our technician was thorough in examining the door mechanisms and explaining your options. We strive to provide quality garage door services and effective repairs.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation

Brian Daniels

Google 1 2 3 4 5
Durham, NC 09/28/2026

Technician, Richard McCann was prompt on arrival. Provided a thorough assessment of my door, and provided solution options.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

David Winstead

Google 1 2 3 4 5
Timberlake, NC 09/27/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for your positive review, David. We're pleased to hear you had a great experience with our garage door services. If you have any questions in the future, let us know.

Aaron Bean

Technician: Aaron Bean

Service: Garage door consultation

Gary Adams

Google 1 2 3 4 5
Durham, NC 09/27/2026

Travis diagnosed and got my GDO working agt.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Gary. Great to hear that Travis was able to diagnose and get your garage door opener working again. Your support helps us continue providing quality garage door services in Apex.

Travis Boone

Technician: Travis Boone

Service: Customer support

Beliz ILICA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/25/2026

TJ was quick, helpful & professional. Thank you!

TJ Hedrick

Technician: TJ Hedrick

Service: Garage Door Opener Repair

Product: Rollers

Chester Redman

Google 1 2 3 4 5
Durham, NC 09/25/2026

Garage door roller had jumped off the track. Service tech found the problem and pulled the roller back into the track. He also adjusted the track, lubricated multiple areas and inspected the opener chain and motor. Service tech was knowledgeable and very courteous.

Response from Ashley Gammon, General Manager Business Owner

Chester, thanks for your review. It's great to hear that the technician addressed the roller issue, adjusted the track, and conducted a thorough inspection. Your feedback on our garage door service is appreciated!

TJ Hedrick

Technician: TJ Hedrick

Service: General repairs & installation

VEERAPPAN SUNDAR

Google 1 2 3 4 5
Durham, NC 09/24/2026

Same-day service as mentioned and the service man, Mr. Richard McCann is very knowledgeable, courteous, and complete in the work.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Veerappan. We're pleased to hear about your same-day service experience and Mr. McCann's knowledge and thoroughness. If you need garage door services in the future, let us know!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

David Bolduc

Google 1 2 3 4 5
Durham, NC 09/23/2026

Lucas was great to work with. He was on time, professional and did fantastic work above and beyond what was required. Before leaving he ensured all remotes, key pads and vehicle garage door openers were set up and functioning. I highly recommend Precision Garage Door for your garage door opener needs.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, David. It's great to hear that our technician was professional and ensured everything was set up properly. Your recommendation means a lot to us!

Ashley Woodard

Technician: Ashley Woodard

Service: Customer support,General repairs & installation

Amos Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Timberlake, NC 09/23/2026

John was knowledgeable and understanding of what I wanted and needed

John Lefevre

Door Estimator: John Lefevre

Service: Install Garage Doors

Product: Garage Doors

Ron Roche

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience! Ease of scheduling appointment. Technician was on time. Very personable and knowledgeable. Definitely will do business with this company in the future.

TJ Hedrick

Technician: TJ Hedrick

Service: Garage Door Repair

Julie Strine

Google 1 2 3 4 5
Durham, NC 09/18/2026

My garage broke yesterday morning, and it was fixed by 3:00 pm. Ricky Sanchez was knowledgeable, professional and didn’t oversell me on anything I didn’t need.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Julie. It's great to hear that your garage door was fixed quickly and that you received honest service. If you need garage door services in the future, we're here to help.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Tim Satterfield

Google 1 2 3 4 5
Durham, NC 09/17/2026

Ricky was very informative and thorough with his work. Great job!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Tim. It's great to hear that our technician was informative and thorough. We strive to provide excellent garage door services in Morrisville.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Niall Buckley

Google 1 2 3 4 5
Durham, NC 09/16/2026

Very fast respony

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Niall. It's great to hear you found our response fast. If you need any more garage door services, we're here to help!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Dan Richards

Google 1 2 3 4 5
Durham, NC 09/15/2026

Great service Problem with the door closing, so the Precision Garage Person came up with a logical plan. Lots of experience in his decision and saved me lots of money. Thanks Precision!!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Dan. It's great to hear our technician provided a logical plan for your garage door issue, saving you money. If you need any more garage door services, we’re here to help.

TJ Hedrick

Technician: TJ Hedrick

Service: Garage door consultation,Customer support

Michael Cole

Google 1 2 3 4 5
Durham, NC 09/13/2026

I am beyond happy with my service provided by Precision Garage Door Service. I called around 1:20 PM on a Sunday and was able to book same day service. By 4:00 PM, they were already done with my repair. Aaron Bean was a great technician, very knowledgeable and efficient and even provided a courtesy alignment of our sensors. Would definitely recommend!

Response from Ashley Gammon, General Manager Business Owner

Thanks for the review, Michael. It's great to hear you received quick same-day service and that your repair was completed efficiently. Your recommendation means a lot to us!

Aaron Bean

Technician: Aaron Bean

Service: Garage door consultation,General repairs & installation

Pamela Clark-Pagan

Google 1 2 3 4 5
Durham, NC 09/08/2026

Excellent and highly recommended! Our technician, Conner, called and gave us his time of arrival and was on time. He was friendly and showed extreme knowledge regarding our door. We appreciate you Connor!

Response from Ashley Gammon, General Manager Business Owner

Thanks for the excellent review, Pamela. It's great to hear our technician was punctual and knowledgeable. Your feedback helps us continue providing top-notch garage door services.

Connor Fisher

Door Installer: Connor Fisher

Service: General repairs & installation

Joyce Page

Google 1 2 3 4 5
Durham, NC 09/08/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the fantastic review, Joyce. We're pleased to hear you had a great experience with our garage door services in Durham. Your support means a lot!

TJ Hedrick

Technician: TJ Hedrick

Service: General repairs & installation

Gary Begeman

Google 1 2 3 4 5

Travis did an excellent job installing our replacement garage doors.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Gary. It's great to hear that the installation of your replacement garage doors went well. If you need any further garage door services, we're here to help.

Gabe Triest

Door Installer: Gabe Triest

Service: General repairs & installation

Anthony Grassia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/04/2026

Professional courteous service.

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Springs

Ed Argenta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 09/04/2026

Impressed with the service. Technician Evan was very experienced and pleasant to talk with. Did a through inspection of the whole system, explaining what he was looking for, and pointed out options for the repair. Highly recommended.

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Product: Springs

Jonathan Greene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/01/2026

On time. Polite and professional. Didn’t try to upsell me on anything. Showed me what needed to be replaced and what it would cost. Just a great experience. Thanks so much Andy.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Rollers

Greg Wallace

Google 1 2 3 4 5
Timberlake, NC 08/31/2026

Great product. Wonderful service

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Greg. We're pleased to hear you enjoyed our great product and wonderful service. If you need any garage door assistance in the future, let us know!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Gene Bovard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/29/2026

Timely service. Excellent service and very personable technician. Aaron.

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind words and feedback. We appreciate you sharing and providing clarity into your visit. We are always here for your insight and feedback. If you have any garage door issues, please reach out to Precision Garage Door Service.

Aaron Bean

Technician: Aaron Bean

Service: Broken Garage Door Spring Repair

Product: Springs

Dawn Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/29/2026

Of course on a Friday, late afternoon, my garage door malfunctioned and wouldn’t close. I called the business that installed the door, left a message, but they didn’t return my call. So I called Precision Garage Door. A person picked up on the first ring, took my information, and scheduled me for a 4-8pm service window. Their technician, Richard McCann, showed up within the hour and fixed my garage door in 15 minutes. He was awesome! He was very nice and very knowledgeable. I’ve already told my neighbor about Precision and wouldn’t hesitate to recommend you.

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind words and feedback. We appreciate you sharing and providing clarity into your visit. We are always here for your insight and feedback. If you have any garage door issues, please reach out to Precision Garage Door Service.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

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Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502