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about Precision Garage Door in:
Durham Area, NC
Precision Garage Door of Raleighhas received 204 reviews, averaging 4.87 Stars:
Creedmoor, NC
Product:
Durham, NC
Scotty did a great job of explaining everything and finished the work quickly.
- Elizabeth Lonsdale
Hillsborough, NC
Mike was very courteous and provided us with several options at different price points to allow us to make the best decision for our needs.
- David Cowan
Product:
Durham, NC
Our old garage door opener finally stopped working so I called Precision. I was pleasantly surprised that they were able to send somebody out the next day. Michael Ottosen was on-time, called before he came, immediately recognized the problem, and explained all the options. He answered all my questions and then, after doing the work, made sure everything was working and showed me how to use everything in the new system. He is also friendly and a really nice guy. Would highly recommend the company and especially Michael O.
- Rich Murray
Product:
Durham, NC
Brandon M. was very professional. He was knowledgeable about the system and the work that was needed to repair it and provided a reasonable estimate of the work that needed to be completed. I plan to call the company when I am ready to complete the work. Thanks, Brandon!
- Anita
Durham, NC
Super friendly, prompt service fast response and explained everything clearly
- Judy Stafford
Durham, NC
Evan did an awesome job replacing our garage door opener. He was knowledgeable, skilled, and did a thorough and excellent job. Couldn’t be more satisfied with the service.
- Hirschfield
Product:
Durham, NC
Chris was our service tech and she did a phenomenal job. Very pleased with his professionalism and explanations.
- Larry Hall
Product:
Durham, NC
Very good customer service. They respond to client requests very quickly. The technician explained what I needed and gave me options for cost
- Sheba Smith
Durham, NC
Called and got same day appointment. Andy came and was friendly and professional. Solved our issue.
- Kim Lyon
Hillsborough, NC
Responsive and on time. George did the work as agreed. I didn’t feel like I was being up-sold. Price was not cheap but nothing is these days.
- Mary Hill
Service Provided:
Product:
Door Installer: George Wentz
Durham, NC
Estimate was more expensive than was quoted on phone. Wish I had more of an idea of orice
- David Morgan
Product:
Durham, NC
Scotty Johnson was very professional, explaining our options well. He had GREAT KNOWLEDGE of the product and discussed our options. We highly recommend Scotty and Precision Overhead Garage Door Service. Thank You Scotty for your expertise.
- Dianne & brad Haithcock
Durham, NC
Fast, responsive service
- Sharron Stewart
Product:
Durham, NC
Richard was great, very nice, helpful and knowledgeable in his craft. The work was quick and he even gave me a full breakdown of cost before he started. 10/10 experience!
- Cai Stuart
Product:
Durham, NC
The hinge on our garage door broke and we had to manually close and open it. We called Precision and they came out the very next day. They assessed the issue and showed us our options, which we appreciated. They also reinforced the other loose hardware that we didn’t realize were loosed. The service guy (Richard) was friendly, professional, and quick.
- Michelle
Product:
Durham, NC
Installation team was professional and thorough. Really pleased.
- Wes
Durham, NC
Prompt and courteous service! The technician even took the time to repair a missing trim piece.
- BR
Durham, NC
Close by. Very friendly.
- Keneth Penderman
Mebane, NC
The technician Chris Colucci arrived on time and after diagnoses of the issues he explained very clear all the options. The cost of repair and upgrade of a new motor and springs was very reasonable and done right away. Excellent service!
- Hans
Product:
Durham, NC
This company was prompt, honest and provided wonderful service. Fixed the garage door in less time than predicted. Took thier warranty because we were impressed! Heidi
- Heidi Schultz
Product:
Durham, NC
Second time reaching out and they have been responsive and professional. Tim McRae came out during the schedule time and and provided recommend service that was needed and provide knowledge on how to maintain my garage door.
- Kenneth Howard jr
Product:
Durham, NC
Used company in the past and was impressed by the professional work and professionalism attitude by the technician . Could not ask for better service !!
- Eb Roberts
Durham, NC
Cannot say enough good things about Precision Door: tech (Richard) was personable, professional, knowledgeable, etc, etc. He looked at the problem, gave us a quote and repaired our door in a very timely fashion. If ever I need any more garage door repair I shall definitely call Precision.
- John Hoagland
Product:
Durham, NC
Mr. Scott Johnson was very knowledgeable and courteous. I was happy with my decision to choose Precision for service. I will recommend to family and friends.
- Clive Walcott
Durham, NC
Precision sent Scotty Johnson to replace an 18-year-old garage door opener. He was prompt, knowledgeable, professional and courteous. If I have any garage door issues in the future, I will definitely call Precision and request Scotty.
- S J Peterson
Durham, NC
They did the original install in 2020. The technician was polite and knowledgeable.
- Denise Sailstad
Durham, NC
Evan provided excellent service.
- Latonya Bridges
Durham, NC
Great service. Costa were well explained up front. Evan did a great job especially connecting all the devices!
- Jenay
Product:
Mebane, NC
This place has no respect for your time or money. After setting up an appointment for garage repair. I was given the time slot 10am-12pm just for no technician to not show or call. I then called their office just to be told my appointment was 10am-2pm. When 2pm came still no call or show from tech. It took until 2:30pm for the tech to call me and say he will show up at 3pm. The tech shows takes a 3min look at my garage just to escalate the repair more. I was then charged $75 for a late appointment carving out my work schedule missing out on an opportunity with a client that cost me. Called their office with my concerns just to be placed on a long hold and told a manage will call me back. Never received a call from manager which cost them this review. Lucky for them I have YouTube page with 700k subscriber and will leave a review their to compensate for my time, money and awful service that was provided. Please save your time and money with this company and go elsewhere like “WeFixIt” and other surrounding companies that doesn’t still charge for late technicians to examine your garage.
- Shea Lyde
We apologize for showing up about an hour late to your appointment window. We take customer service and satisfaction very seriously and apologize you felt your time was wasted. The manager who was being contacted by the call center was actually on vacation and the office was unaware of what was going on with your situation until the next morning. We were glad we were able to talk out the situation and come to a resolution and hope you give us another chance next time you need your garage door worked on or replaced.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 263-2017
636 Holly Springs Road
Holly Springs, NC 27540
Service tech was prompt, knowledgeable, helpful, and did a great job fixing! Would 10 out of 10 recommend! Margret G
- Margarita Galvan