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about Precision Garage Door in:
Garner, NC
Precision Garage Door of Raleighhas received 38 reviews, averaging 4.76 Stars:
Garner, NC
Garner, NC
Excellent company , excellent repairman ... very surprised by the price.. shocked would be the better word. That doesn’t mean it’s wrong... it’s just a surprise about the cost .. I’ve been in the construction industry for 40 plus years ... and I’m wondering how people afford to live with pricing so out of touch with reality ... this includes all services ...
- George Duvall
Product:
Garner, NC
We had a small dent in our door. I'm not sure if your technician saw that as an opportunity or if he truly felt we should get a new door. In the future give your customers options. Fortunately we never go with one quote. The company we ended up hiring charged a fraction of your estimate and our door works like a charm. We didn't need a new door. Don't try to upsale unless it is truly needed.
- T J
Thank you for considering Precision to service your garage door. We are very sorry about the miscommunication with the technician about what you actually wanted. We did speak with him to see what happened and he was under the impression after suggesting a panel swap that you did not want a panel swap, but that you wanted an insulated door. He even spoke with the service manager while at your home and the service manager offered to discount the door quotes that the technician provided you, as he thought that was what you wanted. We do apologize for dropping the ball and the technician not offering you other options than just a full door replacement. We would be happy to work with you in the future and we hope this one experience doesn't keep you from reaching out if needed.
Garner, NC
Great job on the repair of my Garage door.
- Dunn Kevin
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Garner, NC
Great service. Technician was extremely professional and knowledgeable.
- Darrell Poole
Thank you, we are so happy we could help with your garage door needs. We appreciate your business and we are here anytime you need us.
Garner, NC
See previous comments...
- Bill Bagley
Thank you for your business and the five star review!
Garner, NC
Prompt service and quality work, and high quality placement parts as well. Technicians are always professional and friendly!
- Nan Wiggins
Thank you so much, we are happy we could provide you with five star service. We appreciate your business and please call us if we can help in the future.
Garner, NC
Having just purchased a home, we found the 16' Garage Door was noisy,and the door opener did not have the capability to link with vehicles. I called Precision to set up service and possibly a new door/opener replacement evaluation. Technician Greg Grey visited the very next day. He was VERY thorough. He showed how when using the manual release, the door was clearly unbalanced (would immediately drop closed instead of remaining at the position set) and the 1/3 HP door opener was set to Max level 10, indicating the springs/rollers were not doing their job. He gave the quote to rebuild the door and replace the door opener with a current 1/2 HP model capable of not only linking with the vehicles but also WiFi enabled via MyQ App. I asked for a quote for a new door and Greg brought in samples of non insulated / partially insulated (core filled with Expanded Polystyrene I believe) / and fully insulated (core filled with Extruded Polystyrene which has a higher R value). As we'd just moved to the neighborhood, we wanted to ensure a new door would match those in the community for looks and style to keep within HOA guidelines. Greg was very patient in helping us through the process and we chose a new Amarr Hillcrest 3000 insulated door with an R value of around 9.05 if I remember correctly. He also installed a new Liftmaster 8355W door opener, helped program the vehicles, and walked me through how to set up the MyQ App on my iPhone 11 and test it. Greg was very thorough, extremely professional, and instilled a sense of trust in us. If you're in the market for a professional team, we'd HIGHLY recommend Precision Garage Door of the Triangle!!!
- Joe Rogers
Joe, Thank you so much for the kind words and the five star review. Greg is a valued employee and we are so happy to see that you saw that as well. We love hearing that our customers received a five star experience because we strive to provide that with each call we make. We appreciate your business, please let us know if you need us in the future. Enjoy the new door and opener!
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
The service person was very polite and professional
- Steve Goodin