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Read what people are saying
about Precision Garage Door in:

Raleigh Area, NC

Precision Garage Door of Raleigh
has received 761 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Precision Garage Door technician, Tim McRae, was wonderful. Knowledgeable and friendly. He helped me understand the problem, the repair required, and the cost. He also showed me ways to maintain my garage door, which I frankly never noticed before. It was a positive experience and I appreciated his work and advice.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Tim McRae Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a garage door emergency on a Saturday. I called Precision Garage Door Service around noon, and they had someone out at 2pm. Richard fixed my issue, and while he was there he helped me review other items that needed attention, without any up-sale pressure. He was extremely professional and knowledgeable and took great care of my garage door. I have since had them come back out and upgrade some springs and 2 rusty cables that would have snapped soon if Richard had not identified those issues for me. I will be using Precision Garage Door Service going forward. And no, I was not paid or asked to do this review. I am in Wake Forest NC.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and polite Repair done quickly Was knowledgeable of repair need Would recommend your service to others

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Garrett Yeager Service Provided:
Garage Door Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John from Precision did a great job on our Garage door repair. John was on time and very knowledgeable. Completed all needed repairs quickly. Garage door now works like new. I would highly recommend this company

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the person who answered my call to the service person,Evan, a definite positive experience. Very professional but good at explaining issues. This is my second experience with this company and I will keep coming back if other repairs arise. Pam Short (Bond)

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Evan Kopel Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was a pleasure to work with. He showed up early and completed the work in short order. Very nice technical and communication skills.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When the spring broke, my first thought was to call Precision. The ads on TV were helpful. I called Saturday morning at 9:37 and got an appointment for 1:00-2:00 which was much appreciated. Arrived on time and completed quickly completed repairs. Evan was very professional, knowledgeable and helpful. He explained what needed to be done to replace the springs, pricing, etc., and then made the repairs.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out. We love to hear this and see this! Glad our TV ads helped you find us. We appreciate your feedback and support! Have a lovely rest of your day!

Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were so happy with Brian's work! You are blessed to have him! Couldn't believe we were able to get sn appointment on the day we called, either! Highly recommend you!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was super knowledgeable and gave us some great advice about our garage door. He did not try to sell us anything we did not need, but rather told me a few things I could do myself to keep the garage door working for several more years. His goal was to help us, not to make the most money possible, and I greatly appreciated this. I will definitely call these folks for whatever other garage door needs I have.

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy Maynard texted and then called to let me know he was on the way. After he inspected the door, he gave me an estimate on what was needed immediately and also one based on his recommendation so that i could valuate and decide for myself. He answered my questions and set to work. Andy is knowledgeable and professional, and also friendly!!

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Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am completely satisfied with the work that was done and would highly recommend your firm and Evan.

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Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Completely satisfied with repair and service done on our garage doors. Had an inoperable door, Precision came out same day, diagnosed the problem and returned the next day with all the parts to resolve. Our tech, John Patton, was thorough, explained everything, repaired and tuned up the door and another one as well, and was efficient, effective and a pleasure to deal with. We will use Precision for all our garage door needs going forward.

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John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent!!

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Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great and did a great job. Came right on time....

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson was excellent. The repairs to our garage door were just as he promised. We are very pleased. It’s wonderful to have same-day service without an additional “emergency” charge. Thanks.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your salesman John was great. Your product is double the price of you competitors.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! We understand the feedback on price; however, we do pride ourselves on a truly high-level skilled team and highly valuable craftsmanship. Please reach out to discuss your feedback further. Thanks for sharing! Have a wonderful day and rest of your week!

John Lefevre Service Provided:
Install Garage Doors

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service for my garage door was done.. charged me 79.00 dollars for a 10.00-12.00 garage door opener ( a 60.00 dollar up charge). The technician was pleasant with trying to sell other services. The service charge is outrageous also, very expensive.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for sharing your feedback. Please reach out to our team at Precision Garage Door Service to discuss the details of your visit and feedback further. We take great pride in our skilled team and the product we bring to our customers so know we are here for you. Please reach out directly. Thank you!

Chris Colucci Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez replaced our broken garage door with amazing efficiency. He was thorough and worked tirelessly to get our door back on track in a short period of time. Once installed he got all of the opening devices set including those in our car. We can't say enough about his work ethic and cooperation in getting us back to using our garage.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to schedule an appointment the very next morning after one of my springs broke late afternoon. Brian was professional, and thorough - he identified some additional issues with my door (cables) in his assessment, walked me through everything he found, what my options were, and completed the job efficiently. He was incredibly helpful. Thank you so much for the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician, Evan, was outstanding. He first researced the problem so, based on the age of the doors, he could make appropriate repair and service recommendations. He not only efficiently repaired the door, but also make good and appropriate recommendations for the other door, to help prolong the life of the doors and prevent or at least reduce the chance of future problems. He shared several options, explained them thoroughly and did not try to "upsell" us. We were able to select the best option that fit our needs and budget. The doors both now open and close almost inaudibly. Highly recommend Precision Door as they gave the same thorough service late on a Saturday afternoon as they would have given if we had been the first service call on a Monday morning.

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Evan Kopel Service Provided:
Garage Door Repair

Product:
Cables

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez did a great job with our garage door. He was very knowledgeable and had excellent technical skills. We will definitely use Precision Garage Doors and Richard Sanchez again.

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Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty and team were on time, diagnosed the issue, and installed replacement opener super quick and clean. Took the time to walk me through everything and make sure I was happy. Didn’t try to oversell me on something I didn’t need! Would highly recommend.

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door decided to break late in the afternoon. Precision Garage Door dispatched a very professional technician within one hour. Service was completed within 1.5 hours. Thanks for taking care of...

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Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am delighted with the service I received this morning. The tech was very knowledgeable and very kind. I thought the charge was very reasonable for the thorough job he did. It's great to have my garage door working again. Many thanks, Ralph Philip Kearney, Jr.

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Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John arrived in his timeframe..he was efficient, helpful, provided great explanations and was very pleasant! Will use again!

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John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the technician as well as the work done on the garage door. Thanks for being so prompt after I called about the broken door. Five star rating.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty and Harold were very professional and did great work. Very pleased with the service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scottie and Harold did a great job. Much quieter doors now.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, efficient service!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron S is that guy!!! I used Precision for a repair about a year ago. Yesterday, the bracket for the arm to raise the door broke off. Today Aaron quickly assessed the situation and told me what he was going to do in detail. He installed a stronger bracket but here's where the great service part came in... He checked the work done last year and determined the spring being used was not the correct one. He fixed the original issue I called for and then replaced the spring above the door. He apologized and explained since we were still under warranty on the prior repair that there would be no charge...he was in and out in about 30-45 minutes. He lubed the hinges, reinspected his work, and gave me some maintenance pointers. He was kind and knowledgeable. Precision has a repeat customer for sure. He could have upcharged me or left the bad spring cause it wasn't his problem...but he was honest and took care if the issue(s). Honesty and respect still exist. Thanks Aaron and Precision.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
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