(888) 976-5881

Read what people are saying
about Precision Garage Door in:

Raleigh Area, NC

Precision Garage Door of The Triangle
has received 279 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

This is the only Garage Door installer or repair company you need to have work for you! They know their business and put the client first. Seriously!! These are the only people to keep in your address book for anything Garage Door related!!

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Andy Maynard Service Provided:
Garage Door Opener Install

Technician: Andy Maynard
Review:

Dry professional, quick, and knowledgeable

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Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
Review:

Richard was awesome. So friendly. Took time to explain everything

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Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
Review:

The technician took seconds to look at the garage door and made an immediate assessment that it could not be repaired but needed to be totally replaced. He also implied that the door should not be opened as it was totally unsafe, which pressured us to feel we needed to replace the door. However, we contacted a second company whose technician inspected the door for 15 minutes then gave us a complete breakdown of the problems and gave us an estimate for the repairs. He repaired the door in 70 minutes and the cost was 1/3 of what you quoted for replacement. We felt as though he was honored to serve us and did so professionally and financially. First appearances are very important. Thank you!

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Review:

I have had Precision Garage Door out to our home 3 times now and they are always reliable, on time, and do great work. Their techs are always professional and contact you with an ETA before coming to your home. I will recommend them to everyone. They’re a top notch business

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

PRECISION DOOR ‘s technician, Gregg, has been to my home on two occasions to work on my malfunctioning garage door and opener. Gregg is an excellent technician and repairman. Just as importantly, Gregg demonstrated honesty and integrity in seeking the best interest of both his customer and his company. I highly recommend this fine gentleman.

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Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

I phoned Precision about 9 am this morning (Monday), and Greg was here within a couple hours! As a retired business executive, I can unequivocally say Greg was the most professional and experienced representative I’ve experienced in years. Greg Gray gets an A+++ from me! He’s a huge asset to Precision.

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Greg Gray Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Greg Gray
Review:

Everything went great; excellent sales person & flawless installation. Thanks

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Shane Gallo Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Shane Gallo
Review:

Everything about the service call experience was great. Jon arrived on time, was really friendly and helped me find the information that my garage door opener replacement was covered by a lifetime warranty from 10 years ago. He worked fast & left no trace, all components were replaced and he showed me how to use everything: keypad & button openers, remotes and even walked me through installing and configuring the MyQ phone app. I was assured that if anything goes wrong in the near term, I can call them and they will be right out to address. A really pleasant experience. Thanks!

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Jonathan Holbrook Service Provided:
Garage Door Opener Install

Technician: Jonathan Holbrook
Review:

Professional, able to get an appointment quickly, very easy process and door works great

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Greg was excellent. He called when he was on his way to our home. Assessed my door problem and explained what he needed to do i.e. tighten springs, reset communications, lubricated door n advised on maintenance.

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Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Paul did a great job. Was thorough and gave me options. Very customer focused. Paul is a great representative of the company and did a great job for us.

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Paul Yarbrough Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Yarbrough
Review:

Greg came out today to fix a problem in which the door would only open after 3, 4, 5 presses of the button. Diagnosed the problem quickly & repaired it first time. Very pleased!

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Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

I called a little after 8 am and they were able to get me on the schedule same day! The technician called before arriving and explained all our options to fix the issue and prevent future issues. Very fast, friendly and professional! Great experience!

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Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
Review:

Recommend! Can always depend on Precision Garage Door, Morrisville, NC to provide great customer service and maintenance/repair on our garage doors. Have used them over several years; recently for routine maintenance. Greg, the technician, called in advance, arrived on time, professional, answered questions, explained the invoice in detail, and provided suggestions for the future. Will return again as a repeat customer. Thank you!

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Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Problem on an aging garage door system solved in record time (within 2 hours from initial phone call), and a careful explanation of the overall operation of the system provided.

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Justin Potter Service Provided:
Garage Door Repair

Technician: Justin Potter
Review:

The spring on my garage door broke around 1:30 on a Sunday and Precision Door was out and fixed it before 5:30. Definitely will use again!!

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Trevor Mills Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Trevor Mills
Review:

Precision really is the greatest, I called early morning and the Richard, our technician was here within the hour. He was a pleasure to work for, he did an amazing job at explaining the damage done to my garage door due to a lightning strike. He made recommendations to have everything repaired to perfection and now my door now runs smoother and much more quieter than ever before. I recommend Richard 10/10!!! :)

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Richard McCann Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Richard McCann
Review:

Quick, efficient installation by a knowledgeable technician, Paul. We had been very happy with Precision Door’s work in the past, so we called on them again. We highly recommend Precision Door.

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Paul Yarbrough Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Paul Yarbrough
Review:

Justin was great! Called ahead of time to let me know he was coming. Walked me through everything I needed to know about the door and fixed the issues we were having. Ended up getting new springs and rollers and maintenance on the door and now it’s as good as new! Much quieter and safer! 10 out of 10 would recommend Precision, especially Justin!

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Justin Potter Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Potter
Review:

excellent service and technician

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Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
Review:

I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.

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A Response from: Tim Yeager

Thank you for sharing your feedback and calling us to service your garage door. We did review your account and listened to the recorded call. The scheduler advised you that the price per spring could be between $88.00- $249.00. You were charged $249 per spring and the spring you approved was one of the powder coated, heavy duty, high cycle springs, so they are of course the most expensive of the quoted price. You also had cables replaced and a tune up done on your door which was part of the cost. All of these items/prices were discussed with you and approved before work was started. We completely understand you can find items online for cheaper, but they are not always the same quality as what we purchase to provide our customers. We never want a customer to fee "screwed" which is why the quote is discussed in detail before we start work so you have the option to approve it and move forward, or decline it and seek quotes from other companies. We are happy we could help repair your garage door and we're always here if you need us in the future.

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
Review:

Scotty did a great job in explaining my options and installed In a timely manner

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
Review:

Very happy with the service and knowledge of the technician.

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

Professional

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

Problem solved and expectations met. A bit expensive though!

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Review:

Work was done quickly and with great workmanship. They were a pleasure to work with.

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Paul Yarbrough Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Yarbrough
Review:

Very Professional installers, polite, knew what they were doing and did a great job…small hick up but they fixed it right away… very much appreciate it..

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Jaxon Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jaxon Fisher
Review:

Excellence response. Came within 2 hrs of my call. Both techs were very professional and respectful

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Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
Review:

I’m not happy at all. I called Precision thinking I would pay the $75 trip charge and would get my garage door motor fixed, but was told it would cost me $149 to put in a new circuit board because I had already ordered it straight from Liftmaster and their were no guarantees it would work. They said I could pay $600+ for a new garage door motor with a 4 year guarantee, so I just paid the $75 trip charge and did it myself. The commercial for Precision looks grea and professional, but I wasn’t impressed with the customer service I received.

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Trevor Mills Service Provided:
Garage Door Repair

Technician: Trevor Mills
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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587