Garage Door Repair in Holly Springs, NC - Page 5

Rob Bankoski

The spring on my garage door broke over the holidays so I went on the Precision doors website and scheduled a 10am appointment for 1/2/25. Fast forward to 1/2 about 5 after 9 Andy called me to ask if they could come about a half hour early which was great for me. Andy and Aaron explained everything that needed to be done and offered up options including the minimum to get my door working again as well as other options to ensure long trouble free operation. Once we settled on what I wanted they went straight to work. The repair took a little under 2 hours and my garage door has never been smoother or more quiet. Andy and Aaron were true professionals, I highly recommend using Precision Door for your garage door needs.

Michael Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had broken springs repaired11/10/24. Called Precision and was promptly scheduled for repair. Paid $1,300 for the repair. More expensive than I remembered for previous repairs over the years, but I chose not to get additional quotes for repair. Evening of 12/10/24, I came home and closed the garage door. As the door closed, the door came of the tracks and failed to close properly. Upon closer inspection, the door had also pulled at the bracing between the top of the door and the connection to the garage door opener chain. Obviously, I called Precision to get it checked out again. I had also recalled the tech saying he had adjusted the tracks during the initial repair. I assumed as a courtesy. When I chatted online and called directly, I explained prior service and the current issue. I would have expected, given such a recent service and at such expense, I would have been told we will get someone out asap to take a look. Dissapointed that I was obviously chatting with and speaking to a scheduler who was just giving me the next available time. The soonest that would work was days later. Contacted another Company and they came out with hours and got the door functioning again. Icing on the cake was the tech saying I had paid twice what they would have charged to replace the spings. Just left an overall bad feeling

Diana Chan-warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision Garage Door because our garage door came off the rails suddenly and we couldn't get it to close. Called their 24/7 line and Chris came the next morning and got it to close and then a couple of days later, Jonathan came out to replace the garage door. I liked that their response time and service were prompt, both men were courteous and professional, and they gave you a call 30 minutes to let you know they are on their way.

Matthew Willis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Our door was fixed less than 24 hours after it broke.

Mike S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently had the pleasure of working with Andy. From the moment he arrived, Andy was professional, courteous, and clearly an expert in his field. He explained the problem in simple terms, and provided a fair and transparent quote for the repair. The work was completed efficiently and to a high standard, leaving my door functioning better than ever. Andy's attention to detail and commitment to customer satisfaction were evident throughout. I highly recommend Andy to anyone in need of reliable and top-notch garage door service!

L.Hensley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician Evan arrived on time, explained what needed to be done, as the door had to be manually open took a little time, however he worked quite quickly. Collected the used parts. Also I had asked him about replacing the door He gave me the options between repairing & replacing, all in all I am happy with his work

Craig Kessler

Andy and his partner were fantastic. Excellent communications. On time. Explained the process thoroughly. Highly recommend and I would like the team to come back next time I have needs.

Ann Shirilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very, very pleased with Scott my repair man! The door opens like it never had a problem And he answered all my questions! He was very courteous ! Ann Shirilla

Kathy Herr

Scotty Johnson did excellent work on repairing our overhead garage door. The whole experience from initial phone call to final repair was timely, stress free and professional. Would definitely recommend!

Justin Poore

Chris C was great. He called and let me know what time he would arrive. Upon arrival he was friendly and courteous. He assessed my garage door and saw what the problem was gave me multiple different options. We chose to have the springs replaced which you did so efficiently. The garage door is working again! Thank you Chris!!

Brandon Hicks

Alfrodo and Andy showed up on time and performed excellent service on my garage door. It’s so much quieter now

Scott Benninghoff

Chris C was very professional and thorough with the details. Thanks

Clifton Slocum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy Maynard and Alfredo were two great technicians. They were quick and efficient. No mess left and completed the job in about an hour. I would highly recommend these guys to fix or replace your garage door.

Renee Hook

Garrett did a great job replacing the spring on our garage door. Within hours of us calling, he was at our house, provided an estimate, and had the job done right away. He was great at explaining our issue and provided us with a number of options.

Brian Cummins

Tim did a great job. He was prompt, friendly, and did excellent work. I contacted a couple other companies when I was looking for a repair service. Precision was the only company that allowed me to schedule online. The work was completed two days ago, and I still haven’t heard back from the other companies I contacted. Would definitely use Precision again.

Jason Holt

Garage Door spring cracked Saturday morning. Setup appointment and was all fixed by mid-afternoon. Extremely satisfied.

Craig Gorham

My experience with Precision Door Holly Springs was great and the technician Garrett Yeager was very professional and knowledgeable, also with him explaining the whole process, along with invoicing.. I’m very satisfied with the end results..Great Job..

Mike Eddinger

This company was first class and professional from my very first contact. Chris C. repaired a broken spring and replaced worn rollers. Chris was personable, knowledgeable, and professional throughout the process. He answered all my questions and clearly explained all options that I needed to make decisions. I will gladly call Precision again when I need garage door service.

Lauren Fours

Andy and Alfredo were the BEST! They were professional, on time and able to get everything done right away. So happy to have a garage door repair company to call!

Don Newton

Chris did a very professional job and was very transparent on the pricing and the time necessary to complete the work. The work was done in the timeframe that he gave us and the quality was excellent. I would highly recommend them for anyone who needs garage door repairs.

Michela Ramos

Garrett was an absolute pleasure to work with. Arrived on time, Was incredibly friendly and respectful. He thoroughly explained my garage door issues and potentially how it happened as well as offering multiple options to repair. He completed all the work in a very timely manner with a thorough explanation and cleaned up all of the debris. I will definitely call Precision Door again should there ever be another problem.

Michael Page

Very professional and cordial. He cares about his customers and I appreciate him very much!

Elly Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Regarding Garage Door Repair: A shout out for Precision Door and tech Andy for a job well done. Andy was reliable, knowledgeable, and competent. Did I mention Andy's great personality! I felt like I knew him for years. Truly he is an asset to Precision Door, and I highly recommend them both.

Tori Pratt

Evan was great. He answered all my questions and gave me a breakdown of all my options. He was in and out quickly and now my garage is good as new! It was very convenient that I was able to schedule my appointment online. Definitely will be recommending to my neighbors.

Linda Vonada

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service personnel was courteous and professional. It was a simple problem, but am grateful for the prompt attention.

JKeith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard did a great job. Knew exactly what the problem was within a few seconds of looking at the garage door. Fixed it better than what it performed like before we drove into the bottom of the door as it was opening throwing it off kilter. Fixed a couple of bends the kids put into the tracks over the years with skateboards etc. 100 percent would use them again and will be requesting Richard.

Roger Cameron

They responded on time. Did a great job. Explained everything as they went along, cleaned up after themselves, and then made sure all my remotes works. I most strongly recommend using this company.