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Read what people are saying
about Precision Garage Door in:

Holly Springs Area, NC

Precision Garage Door of Raleigh
has received 184 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our expectations were met professionally with the installers. Very courteous. And I found through your TV ads. I wanted pros and I got them. Thank You

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Brian Baker Service Provided:
Install Garage Doors

Technician: Brian Baker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Evan Kopel arrived early, which worked out well for us. He was courteous, efficient, and knowledgable. This is my second experience with Precision after we had a motor and belt drive installed in September 2021. The previous owner, prior to 2017 also used Precision. I will not hesitate to recommend Precision and Evan Kopel to my friends and neighbors.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with the service; Andy Maynard our technician was courteous and fully explained details about our existing unit and the parts to be installed during the service he performed.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful rating and sharing your feedback on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was so pleased with how quickly I got an appointment and Andy was so prompt to come to my home. He was so professional and fun to talk to. He took care of my problem and my door is like a new one now. Thanks Andy for a great job. Vicki M.

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

met my expectations problem solved worker was very courteous and professional clled late afternoon came next day.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Service installed my garage door many years ago. Used them several times since then with good results and fast courteous service from Aaron Bean, service technician.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Robert Sanchez came out, and was polite, knowledgable and replaced springs and all parts needed. Provided feedback on all steps. Great Service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door stopped functioning and Precision came highly recommended by our neighbors. The technician’s knowledge, confidence, and ability to answer all of my questions solidified my decision to hire them for my garage door repair. He was friendly and completed the repair the same day he arrived for the estimate. I will absolutely be using their services going forward and recommending them to friends, family and neighbors. Thank you!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez called to let me know he was on the way. He arrived right on time & completed the job quickly. Very personable & friendly. Did an excellent job.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out on our Precision Garage Door Service crew. We are overjoyed we could be of service to you and yours! Have a lovely rest of your day and reach out if you have any garage door needs or questions. Thank you!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was our tech and he did an amazing job. He explained everything with our garage door repair in great detail and went through all the cost benefits of replacing our garage door motor and springs. In addition he was quick to make all repairs and extremely professional. I would highly recommend Richard Sanchez and Precision Garage Door.

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Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Doors and our technician Andy Maynard were great to work with. Professional and friendly. The work was done well. Andy showed up on time and got the work done in the timeframe he quoted. No hidden costs. I would definitely recommend Precision!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Have done previous service

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Immediate appt. the next morning, totally positive experience. Aaron Sweet called first thing in the morning to confirm the appt. He evaluated the replacement situation and fixed the door quickly. He answered several of my questions and also stapled two wires to secure them in place. Overall was an unexpectedly pleasant experience. Thanks!

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was overall very pleased with the service received. Our assigned technician, Garrett, was very easy to work with, clearly explained his assessment and helped me in making an informed decision on how to proceed with the needed repairs, which he completed in a very short amount of time! In addition, he was even able to arrive earlier than the scheduled time block!

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Garrett Yeager Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service experience. My technician, Scott was great and he provided outstanding service during a replace and installation of new garage door. He provided great communication before and during the service. Arrived before scheduled time and very knowledgeable about the product and services!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard did a great job.

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Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Absolutely amazing experience from the start to finish. The free quote, ordering, knowledge of the technicians, and the installation were all exceptional. I’m so pleased with the final product.

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Jonathan Morales Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jonathan Morales
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was the technician who came to service my garage door after one of the springs broke. He was very professional and went over everything in terns that made it easy to understand. I went ahead with his recommendations and now my garage door works and sounds better than it did when it was new. I eould highly recommend Richard Sanchez to anyone needed a garage door repair. Thank you Richard A. Slater

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Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great! Knowledgable and fast! 10 out of 10!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great. Friendly and professional. He does care about the customer.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wish all repair people were as, prompt, courteous and knowledgeable as Richard Sanchez who serviced our garage doors yesterday. He identified the problem and fix immediately and also suggested (but didn’t push) other upgrades I might consider. Definitely recommend this company - Mary Kuhn

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Opener Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great. He explained the problem that I had with my garage. He was able to give me different solutions. Thank you Andy for being informative and fixing my garage

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A Response from: Ashley Gammon, General Manager

Hi! We appreciate your business and support. Thank you for sharing with our crew at Precision Garage Door Service. Feel free to share more on here or directly with our team. Have a great weekend!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Tech arrived right on time and fixed the problem in no time! He was very polite, efficient and knowledgeable.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Richard Sanchez Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service. Called for a repair and they were at my home within 3 hrs. The tech, John P., was very knowledgeable and thorough, he did a great job. I definitely would recommend this company!

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A Response from: Ashley Gammon, General Manager

Thank you so much! We appreciate your feedback, kind words and thoughtful details. We're overjoyed John P and our crew could be of service! Have a wonderful rest of your day.

John Patton Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was personable, well informed and thorough. I was favorably impressed by both John and the products available. proposal just arrived in record time.

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A Response from: Ashley Gammon, General Manager

Hi John, Thanks for your 5-star review! We sincerely appreciate your feedback.We appreciate your support and trust in Precision Garage Door! All the best,

John Lefevre Service Provided:
Garage Door Repair

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My research included a Better Business Bureau search of this company where they have an impressive A+ rating. My expectations were exceeded from the start of my online chat about scheduling an appointment for garage door maintenance. I received an immediate response confirming they could assist with my maintenance request and was offered availability within two days. On the day of appointment the technician, Aaron Sweet, called to advise of his anticipated 45 minute arrival. I also received an email with Aaron's photo advising that he was on his way. I really appreciated that personal safety feature. Aaron was friendly and professional.He explained what the service appointment would entail. He said the garage door, springs and opener were in good condition and recommended two year inspections. He showed me that the rollers were worn. I asked for, and he gave me the replacement cost. He went a step further and also provided a total cost invoice prior to starting the work so that I would be completely informed. The inspection and work took less than 30 minutes. I confidently and highly recommend Precision Garage Door.

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A Response from: Ashley Gammon, General Manager

Thank you so much for your kind words, Robin It was our pleasure to serve you. We are thrilled that our technician was able to go above and beyond to meet your needs. We truly appreciate you taking the time to share your experience with Precision Garage Door. Thank you for choosing us! Kind regards, Precision Garage Door Service

Aaron Sweet Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was optimistic that calling this company would save me some time and I would pay a fair price for repairs to my overhead door. Joke is on me. I had to pay $100 (trip charge) just to get a quote for $1500 to replace torsion springs and rollers. “Labor is only $150 though.” SMH. I’ll do it myself this weekend. Disappointed because I know how much the materials actually cost. Smoke and mirrors sales game.

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A Response from: Ashley Gammon, General Manager

Hello Jeremy, thank you for bringing your concerns to our attention. We set a high standard for ourselves and regret that this was not met during your interaction with our business. We would love to address any concerns that you have. We've left a voicemail with contact information; we encourage you to reach out and hope to hear from you soon. Warm Regards,

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did such a fantastic job. He explained exactly what was wrong with our garage door, what we needed and what we didn’t. He even gave us options for what needed to be done now versus later. We were very impressed by his professionalism and genuinely great attitude. Thank you, Andy!

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A Response from: Ashley Gammon, General Manager

That's great to hear, Greg! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Jenifer Lawless Precision Garage Door Service

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciate your fast service and the very efficient manner that Evan handled my repair. I will certainly recommend Precision to friends and family.

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A Response from: Ashley Gammon, General Manager

Thank you for your review, Gary! We’re so glad to hear you had a great experience and Evan will be thrilled to hear this positive feedback of his service! Thank you for choosing Precision Garage Door.

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had broken springs repaired11/10/24. Called Precision and was promptly scheduled for repair. Paid $1,300 for the repair. More expensive than I remembered for previous repairs over the years, but I chose not to get additional quotes for repair. Evening of 12/10/24, I came home and closed the garage door. As the door closed, the door came of the tracks and failed to close properly. Upon closer inspection, the door had also pulled at the bracing between the top of the door and the connection to the garage door opener chain. Obviously, I called Precision to get it checked out again. I had also recalled the tech saying he had adjusted the tracks during the initial repair. I assumed as a courtesy. When I chatted online and called directly, I explained prior service and the current issue. I would have expected, given such a recent service and at such expense, I would have been told we will get someone out asap to take a look. Dissapointed that I was obviously chatting with and speaking to a scheduler who was just giving me the next available time. The soonest that would work was days later. Contacted another Company and they came out with hours and got the door functioning again. Icing on the cake was the tech saying I had paid twice what they would have charged to replace the spings. Just left an overall bad feeling

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A Response from: Ashley Gammon, General Manager

Michael, We regret to hear you were not satisfied with your recent service experience. We would love the opportunity to further address your concerns and have left our contact information to further address your concerns. Customer satisfaction is of the utmost importance and I want to make this right. I hope to hear from you!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
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300 Dominion Drive
Suite 201

Morrisville, NC 27560
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1426 Wall Road
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Precision Garage Door Service of Holly Springs
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540