WITH 1,726 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Holly Springs Area, NC
Precision Garage Door of Raleighhas received 158 reviews, averaging 4.89 Stars:
Holly Springs, NC
Hello Jeremy, thank you for bringing your concerns to our attention. We set a high standard for ourselves and regret that this was not met during your interaction with our business. We would love to address any concerns that you have. We've left a voicemail with contact information; we encourage you to reach out and hope to hear from you soon. Warm Regards,
Holly Springs, NC
Andy did such a fantastic job. He explained exactly what was wrong with our garage door, what we needed and what we didn’t. He even gave us options for what needed to be done now versus later. We were very impressed by his professionalism and genuinely great attitude. Thank you, Andy!
- Greg Kohn
That's great to hear, Greg! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Jenifer Lawless Precision Garage Door Service
Fuquay Varina, NC
I appreciate your fast service and the very efficient manner that Evan handled my repair. I will certainly recommend Precision to friends and family.
- Gary Evans
Thank you for your review, Gary! We’re so glad to hear you had a great experience and Evan will be thrilled to hear this positive feedback of his service! Thank you for choosing Precision Garage Door.
Holly Springs, NC
I had broken springs repaired11/10/24. Called Precision and was promptly scheduled for repair. Paid $1,300 for the repair. More expensive than I remembered for previous repairs over the years, but I chose not to get additional quotes for repair. Evening of 12/10/24, I came home and closed the garage door. As the door closed, the door came of the tracks and failed to close properly. Upon closer inspection, the door had also pulled at the bracing between the top of the door and the connection to the garage door opener chain. Obviously, I called Precision to get it checked out again. I had also recalled the tech saying he had adjusted the tracks during the initial repair. I assumed as a courtesy. When I chatted online and called directly, I explained prior service and the current issue. I would have expected, given such a recent service and at such expense, I would have been told we will get someone out asap to take a look. Dissapointed that I was obviously chatting with and speaking to a scheduler who was just giving me the next available time. The soonest that would work was days later. Contacted another Company and they came out with hours and got the door functioning again. Icing on the cake was the tech saying I had paid twice what they would have charged to replace the spings. Just left an overall bad feeling
- Michael Parker
Michael, We regret to hear you were not satisfied with your recent service experience. We would love the opportunity to further address your concerns and have left our contact information to further address your concerns. Customer satisfaction is of the utmost importance and I want to make this right. I hope to hear from you!
Holly Springs, NC
We called Precision Garage Door because our garage door came off the rails suddenly and we couldn't get it to close. Called their 24/7 line and Chris came the next morning and got it to close and then a couple of days later, Jonathan came out to replace the garage door. I liked that their response time and service were prompt, both men were courteous and professional, and they gave you a call 30 minutes to let you know they are on their way.
- Diana Chan-Warren
Thank you so much for your glowing review! We're thrilled to hear you loved your service experience. Your satisfaction is our top priority and we're thrilled to hear we met the mark. Thank you for allowing us the opportunity to serve you!
Holly Springs, NC
Great service! Our door was fixed less than 24 hours after it broke.
- Matthew Willis
Holly Springs, NC
I recently had the pleasure of working with Andy. From the moment he arrived, Andy was professional, courteous, and clearly an expert in his field. He explained the problem in simple terms, and provided a fair and transparent quote for the repair. The work was completed efficiently and to a high standard, leaving my door functioning better than ever. Andy's attention to detail and commitment to customer satisfaction were evident throughout. I highly recommend Andy to anyone in need of reliable and top-notch garage door service!
- Mike S
Fuquay Varina, NC
Precision Garage Door is a reliable, high quality, customer focused service provider. The equipment they provide is first class and they stand ready to service and maintain it over the long haul. Highly recommended!!!
- Clyde Crider
Clyde, Thank you for taking time to share this awesome 5 star feedback! We strive to provide the best possible garage door service experience and we love to hear that was reflected in your visit. You can count on Precision Garage Door anytime!
Holly Springs, NC
My technician Evan arrived on time, explained what needed to be done, as the door had to be manually open took a little time, however he worked quite quickly. Collected the used parts. Also I had asked him about replacing the door He gave me the options between repairing & replacing, all in all I am happy with his work
- L.Hensley
Fuquay Varina, NC
Best company ever. Came out on short notice . Fixed issue .
- Patricia Loughren
Fuquay Varina, NC
Yesterday Andy Maynard and his assistant arrived to address a problem with my garage door operation. I briefed them on the current problem and the past history of door services. With that information Andy inspected the door system and provided me with several proposals to resolve the issue. I questioned him on each proposal and choose the one that best suited me. At no time did I feel pressured to go one way or the other. After the decision was made they went right to work and had the job done in short order. I was impressed with Andy's knowledge and his willingness to listen to and answer all my questions.
- Rick Smallwood
Fuquay Varina, NC
Today I heard a beeping and found it was the garage door battery. I called your company and a technician, Scotty Johnson, was here within a couple of hours. He was knowledgeable, professional, courteous and a pleasure to work with, and quickly installed a new battery. I have had the pleasure of working with your company in the past to replace the opening coil, and a door panel. It has always been a positive experience.
- Lois Mevs
Fuquay Varina, NC
Andy Maynard and Donny did a fabulous job repairing our garage door. First of all, they were prompt in their arrival; they were very courteous, knowledgeable and made all repairs very effectively. Andy and Donny truly met all of our expectations. Cudos to both for a job well done! We will surely recommend Precision Door Service to all friends and neighbors. Thanks so much for providing such an excellent service!
- Jim Ferrone
Holly Springs, NC
I was very, very pleased with Scott my repair man! The door opens like it never had a problem And he answered all my questions! He was very courteous ! Ann Shirilla
- Ann Shirilla
Fuquay Varina, NC
Evan was thorough in his explanation in the repairs he performed and the repairs he recommended.
- Tim Ramann
Fuquay Varina, NC
I always use Precision Door. Chris came out quickly and gave me 3 options for my door opener Replace it very quickly and explained what was done. Highly recommend this company for all your garage door repair
- Kevin Shwiner
Fuquay Varina, NC
Mr. McCann was awesome. All of the parts needed and extent of labor was explained so I could understand. Richard is a great ambassador of Precision. The only disappoint was the cost of repairs…. $1550 Tell Richard ‘thanks’!!
- Dave Vondergathen
Fuquay Varina, NC
Great experience from start to finish! Sales rep and installers were extremely courteous and professional. A+++
- Jenny Parton
Fuquay Varina, NC
My wall pad went out. I had an afternoon appt. Andy had an early opening so he called me. I was at work 20 minutes away, I said I would meet him there. By the time I got there he had already changed the wall pad out we just needed to set my code. Two minutes and I was on my way back to work . Excellent job Andy. Precision Door had not disappointed me yet. Great customer service. Knowledgeable people. Very professional.
- Veverly Harris
Holly Springs, NC
Andy Maynard and Alfredo were two great technicians. They were quick and efficient. No mess left and completed the job in about an hour. I would highly recommend these guys to fix or replace your garage door.
- Clifton Slocum
Fuquay Varina, NC
Chris Colucci was very knowledgeable and helpful for us today!! He explained everything to us and got the work done in a timely manner.
- Leah & jason Hippert
Fuquay Varina, NC
This is the 2nd time I have used Precision in the last couple of years. They are very professional, and I have had 2 great techs work on my garage door and related problems.
- Ron Rodino
Fuquay Varina, NC
I got my invoice and it had charges for two spring coatings, and a new chain. It was not relayed to me why I needed two coats and the technician said the garage will be loud because he had to bend a link in the chain. I don't understand why if I got a new sprocket system, chain, and coating for all of those things why it would still be loud. Why if it is a new chain did any of the links have to be bent? I could've bought a new system for less money then the repair
- Jared Cohn
Product:
Holly Springs, NC
Regarding Garage Door Repair: A shout out for Precision Door and tech Andy for a job well done. Andy was reliable, knowledgeable, and competent. Did I mention Andy's great personality! I felt like I knew him for years. Truly he is an asset to Precision Door, and I highly recommend them both.
- Elly Ross
Angier, NC
Garrett was very punctual, courteous and informative throughout the replacement process. He made sure I was aware of what was needed prior to making the repairs. He kept me updated during the process and was knowledgeable about what my garage door needed to function properly.
- Rebecca Q.
Fuquay Varina, NC
My garage door was heavy and jammed shut when the tensioner spring failed, causing my vehicle to be trapped. This created a big inconvenience, if not a bit of an emergency, for me. Precision Garage Door Service was chosen after contacting the original company that installed my garage door system. Original installer only had a voicemail for response. Since they had a large service coverage over the Triangle area, I then called Precision, who answered with a live person and set up a repair visit for the following day. The responding technician, Garrett Yeager, promptly came out during the assigned time slot and had my system repaired and upgraded in a very short time. My garage door system now runs much better and more quietly! Excellent Job by Garrett !! --- Many Thanks, Roger Brown
- Roger Brown
Angier, NC
Great service, explained everything really well and was really courteous.
- William poske
Product:
Angier, NC
Precision was quick to respond when I needed to replace my garage door. Installation of new door was quick and the crew was courteous.
- Sandra Berry
Product:
Fuquay Varina, NC
Lightning struck our garage door opener and fried it. Andy replaced it. I also asked that he replace the springs, belt, rollers, and rubber door bottom while he was here. I was very pleased with his work. He explained everything very well to me, and quickly completed all the work.
- David L.
Holly Springs, NC
Service personnel was courteous and professional. It was a simple problem, but am grateful for the prompt attention.
- Linda Vonada
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I was optimistic that calling this company would save me some time and I would pay a fair price for repairs to my overhead door. Joke is on me. I had to pay $100 (trip charge) just to get a quote for $1500 to replace torsion springs and rollers. “Labor is only $150 though.” SMH. I’ll do it myself this weekend. Disappointed because I know how much the materials actually cost. Smoke and mirrors sales game.
- Jeremy Hough