Garage Door Repair Reviews in Raleigh, NC (Page 19)

Called Precision after review of company’s found on line. Originally called previous service provider but the calls were never answered. Andy reviewed the current issue and considering the 17 year age of our system reviewed all operational points of the system and then provided estimates for what was found. Repair was quick handled well and professionally. Bang up job Andy.

- Jim Kurtz

The service agent and technician were knowledgeable, timely and courteous.

- Ralph Mcneil

Paul was very knowledgeable and efficient in providing repairs with options...

- George Greene

Door is great. Installation was great. Prices were great. However, a small problem with bottom seal revealed serious problems with customer service. I must have called 5-6 times. I was promised callbacks which didn’t happen, given appt times which didn’t happen, before a technician finally came and corrected issue in 5 minutes. That kind of customer service does not get return customers.

- Jerry Walker

Parker was terrific- he had our door working right away. We were very pleased.

- Anne marie Schauman

Excellent and fast service. I’m very impressed with the results

- William Tucker

Greg was fantastic. Felt no pressure regarding deciding whether to replace/repair. Options were clearly explained. While a bit expensive, Greg completed the job quickly. Would definitely recommend Precision and Greg specifically.

- Matt Hensley

Greg was on time - worked on both my keyless and panel board - fixed both problems quickly and professionally - was a delight to talk to and explained everything in layman’s term the problems that had occurred !!! I would highly recommend Greg to anyone with garage door problems in the future !!! Thanks again !!!

- Mark Strucko

Andy did an awesome job of servicing my garage door and making recommendations for repair and maintenance. Great experience!

- Jason Smith

Mike Grove was the technician that worked with us. He was excellent across the board. Not only did he repair my torsion springs but my garage door is working better than before.

- Dwayne Smith

Scotty explained what happened and how to prevent it from happening again. He made me feel comfortable with choosing Precision for my emergency needs. I made the right choice. Thank you Precision ????

- Denise

They immediately responded. Very nice and quickly resolved the problem. Very affordable as well.

- Cindy Edwards

The folks at Precision responded quickly to my request for service. The repair was expertly done and at a better than competitive price. I highly recommend Precision Garage Door Service.

- Keith Kretzinger

Scotty had a great solution to our garage door issue. Exceptional customer service!

- Laura Perry

Excellent service! Rapid response, very pleasant serviceman, and quickly resolved the problem for a very reasonable charge.

- Ann Jenkins/John Robinson

Our door spring was broken and our cars were stuck inside the garage. We had used Precision before so I called them just after 7am this morning. I gave my details to the person who answered my call and a technician was at our house a little over an hour later. By 9:30am our door was repaired and working again with a five year warranty on the parts replaced. Fantastic service and special thanks to Parker.

- Ross Mclarnon

Scotty Johnson was very professional- called with an accurate ETA and explained things very clearly and was curious and quick with our repair

- John Carlson

We have used Precision for a number of years. We had an issue in getting the door to close. Greg was our mechanic and he was wonderful. He helped us work out the problem. We decided to get a new remote keypad as well which he installed. He did a great job.

- Robert Hargraves

Mike was on time, professional and repaired our openers in a timely manner and at a reasonable price. Love the service we get from Precision.

- George O'connor

Great customer service! Greg did an outstanding job. Same day service and very competitive pricing!

- John Lowe

Great job. Showed up next day and were fast and professional in getting the job done.

- Frank Ethridge

Thank you, we are so glad you called us to help! We appreciate your business and five star review. Please let us know if we can assist you in the future.

Precision Garage Door Service was everything their name says. Our technician Greg was professional, knowledgeable and helpful. He explain what was wrong with my opener. Greg gave me options and didn’t push me into one that made me uncomfortable. He was patient throughout this experience. Now I have an opener that works great. Also I have peace of mind that the work was done right

- Beth Gooden

Great experience from beginning to end

- Floyd Hicks

Greg was professional. He walked me through the whole process in a way I could understand, and was comfortable with. He gets my best rating!

- Susan Daniel

I called Precision after seeing their TV ad. Paul came the same day I called & he did a thorough evaluation. He was quick and efficient and now my garage door is working good as new—I hardly remembered it could be so quiet and smooth.

- Linda Davis

The repair man did an excellent job of fixing mistakes made by the people that worked on my garage door a couple of years ago.

- Dave Welliver

Mike did a great job!

- Beth Harrison

Thank you, we appreciate your business and five star review. We will tell Mike to keep up the great work!

Scotty did an outstanding job installing 2 new Lift Master Systems. He also programmed each of our cars and helped us set up the MyQ app on our phone. He fully explained how to work the new system and he was a pleasure to work with. I’d highly recommend Scotty for any garage opener related needs.

- Jeff Miller

Thank you so much for your business and kind words about Scotty. He is a great employee and we are so happy he could take care of your door needs. We appreciate your recommendation and we look forward to working with you again.

Greg was Very professional very knowledgeable about the product line very Courteous.Greg is excellent Representation of your company.Obvious that customer service is the number one priority

- Rodney Mccall

Thank you so much for your 5-star review! We will share this with Greg and let him know to keep up the amazing work. We appreciate your business!

Scotty came to our home and explained everything he was doing. I would recommend Precision to anyone who has garage issues.

- Rod Duquette

Thank you so much for your business and recommendation. We are happy to help anytime you need us!