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Read what people are saying
about Precision Garage Door in:

Raleigh, NC

Precision Garage Door of Raleigh
has received 460 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Precision Garage Door technician, Tim McRae, was wonderful. Knowledgeable and friendly. He helped me understand the problem, the repair required, and the cost. He also showed me ways to maintain my garage door, which I frankly never noticed before. It was a positive experience and I appreciated his work and advice.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Tim McRae Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and polite Repair done quickly Was knowledgeable of repair need Would recommend your service to others

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Garrett Yeager Service Provided:
Garage Door Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the person who answered my call to the service person,Evan, a definite positive experience. Very professional but good at explaining issues. This is my second experience with this company and I will keep coming back if other repairs arise. Pam Short (Bond)

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Evan Kopel Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was a pleasure to work with. He showed up early and completed the work in short order. Very nice technical and communication skills.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When the spring broke, my first thought was to call Precision. The ads on TV were helpful. I called Saturday morning at 9:37 and got an appointment for 1:00-2:00 which was much appreciated. Arrived on time and completed quickly completed repairs. Evan was very professional, knowledgeable and helpful. He explained what needed to be done to replace the springs, pricing, etc., and then made the repairs.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out. We love to hear this and see this! Glad our TV ads helped you find us. We appreciate your feedback and support! Have a lovely rest of your day!

Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was super knowledgeable and gave us some great advice about our garage door. He did not try to sell us anything we did not need, but rather told me a few things I could do myself to keep the garage door working for several more years. His goal was to help us, not to make the most money possible, and I greatly appreciated this. I will definitely call these folks for whatever other garage door needs I have.

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am completely satisfied with the work that was done and would highly recommend your firm and Evan.

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Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Completely satisfied with repair and service done on our garage doors. Had an inoperable door, Precision came out same day, diagnosed the problem and returned the next day with all the parts to resolve. Our tech, John Patton, was thorough, explained everything, repaired and tuned up the door and another one as well, and was efficient, effective and a pleasure to deal with. We will use Precision for all our garage door needs going forward.

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John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent!!

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Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great and did a great job. Came right on time....

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson was excellent. The repairs to our garage door were just as he promised. We are very pleased. It’s wonderful to have same-day service without an additional “emergency” charge. Thanks.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your salesman John was great. Your product is double the price of you competitors.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! We understand the feedback on price; however, we do pride ourselves on a truly high-level skilled team and highly valuable craftsmanship. Please reach out to discuss your feedback further. Thanks for sharing! Have a wonderful day and rest of your week!

John Lefevre Service Provided:
Install Garage Doors

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez replaced our broken garage door with amazing efficiency. He was thorough and worked tirelessly to get our door back on track in a short period of time. Once installed he got all of the opening devices set including those in our car. We can't say enough about his work ethic and cooperation in getting us back to using our garage.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to schedule an appointment the very next morning after one of my springs broke late afternoon. Brian was professional, and thorough - he identified some additional issues with my door (cables) in his assessment, walked me through everything he found, what my options were, and completed the job efficiently. He was incredibly helpful. Thank you so much for the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician, Evan, was outstanding. He first researced the problem so, based on the age of the doors, he could make appropriate repair and service recommendations. He not only efficiently repaired the door, but also make good and appropriate recommendations for the other door, to help prolong the life of the doors and prevent or at least reduce the chance of future problems. He shared several options, explained them thoroughly and did not try to "upsell" us. We were able to select the best option that fit our needs and budget. The doors both now open and close almost inaudibly. Highly recommend Precision Door as they gave the same thorough service late on a Saturday afternoon as they would have given if we had been the first service call on a Monday morning.

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Evan Kopel Service Provided:
Garage Door Repair

Product:
Cables

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez did a great job with our garage door. He was very knowledgeable and had excellent technical skills. We will definitely use Precision Garage Doors and Richard Sanchez again.

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Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty and team were on time, diagnosed the issue, and installed replacement opener super quick and clean. Took the time to walk me through everything and make sure I was happy. Didn’t try to oversell me on something I didn’t need! Would highly recommend.

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door decided to break late in the afternoon. Precision Garage Door dispatched a very professional technician within one hour. Service was completed within 1.5 hours. Thanks for taking care of...

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Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am delighted with the service I received this morning. The tech was very knowledgeable and very kind. I thought the charge was very reasonable for the thorough job he did. It's great to have my garage door working again. Many thanks, Ralph Philip Kearney, Jr.

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Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John arrived in his timeframe..he was efficient, helpful, provided great explanations and was very pleasant! Will use again!

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John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the technician as well as the work done on the garage door. Thanks for being so prompt after I called about the broken door. Five star rating.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, efficient service!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron S is that guy!!! I used Precision for a repair about a year ago. Yesterday, the bracket for the arm to raise the door broke off. Today Aaron quickly assessed the situation and told me what he was going to do in detail. He installed a stronger bracket but here's where the great service part came in... He checked the work done last year and determined the spring being used was not the correct one. He fixed the original issue I called for and then replaced the spring above the door. He apologized and explained since we were still under warranty on the prior repair that there would be no charge...he was in and out in about 30-45 minutes. He lubed the hinges, reinspected his work, and gave me some maintenance pointers. He was kind and knowledgeable. Precision has a repeat customer for sure. He could have upcharged me or left the bad spring cause it wasn't his problem...but he was honest and took care if the issue(s). Honesty and respect still exist. Thanks Aaron and Precision.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would not recommend this company to my worst enemy. Very dishonest. Tried to charge me over $2k to replace springs on my double size garage door. Another company charged me just a fraction of that. Also, they try to box you in by charging $99 (non-refundable) just to show up, and charge you an additional 3% if you pay with credit card. They may delete this review from their website. If not, please beware and shop around instead

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was a huge help. Super efficient and professional. Looking forward to working with him again in the future!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My new Haas garage door, LiftMaster belt drive opener and exterior keypad were installed today and I couldn't be happier. From start to finish, my Precision Garage Door of Raleigh experience was first rate! Sales John Lefevre explained exactly what would be done and office coordinator Kayla Paschal kept me informed all along the way. Installers Jaxon Fisher and Connor Fisher were pleasant, professional and efficient. They answered all of my questions, finished the installation in just over 2 hours, and left the site clean as a whistle. Kudos to the entire team!

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A Response from: Ashley Gammon, General Manager

Hi there! WOW, thank you so much for your kind words and shout-out on our whole team! We appreciate your support and details on your visit. Thanks again! Have a lovely weekend.

John Lefevre Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called around 2pm and they were out and job completed by 4pm. Chris was very professional and efficient.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you so much for your kind words and shout-out on Chris! We appreciate your support and business. Thanks again! Have a lovely weekend.

Chris Colucci Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job, very knowledgeable and helpful tech

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful rating! Your feedback and insight mean a lot to our crew at Precision Garage Door Service so feel free to share more details on your visit and experience. Thanks for supporting our team and our business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was very knowledgable, worked efficiently, and provided great service for our garage doors.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful rating! Your feedback and insight mean a lot to our crew at Precision Garage Door Service so feel free to share more details on your visit and experience. Thanks for supporting our team and our business!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent same day service, technician explained repair and maintenance going forward

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
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