(888) 976-5881

Read what people are saying
about Precision Garage Door in:

Raleigh, NC

Precision Garage Door of The Triangle
has received 173 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

The technician took seconds to look at the garage door and made an immediate assessment that it could not be repaired but needed to be totally replaced. He also implied that the door should not be opened as it was totally unsafe, which pressured us to feel we needed to replace the door. However, we contacted a second company whose technician inspected the door for 15 minutes then gave us a complete breakdown of the problems and gave us an estimate for the repairs. He repaired the door in 70 minutes and the cost was 1/3 of what you quoted for replacement. We felt as though he was honored to serve us and did so professionally and financially. First appearances are very important. Thank you!

-

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Review:

PRECISION DOOR ‘s technician, Gregg, has been to my home on two occasions to work on my malfunctioning garage door and opener. Gregg is an excellent technician and repairman. Just as importantly, Gregg demonstrated honesty and integrity in seeking the best interest of both his customer and his company. I highly recommend this fine gentleman.

-

Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

I phoned Precision about 9 am this morning (Monday), and Greg was here within a couple hours! As a retired business executive, I can unequivocally say Greg was the most professional and experienced representative I’ve experienced in years. Greg Gray gets an A+++ from me! He’s a huge asset to Precision.

-

Greg Gray Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Greg Gray
Review:

Everything went great; excellent sales person & flawless installation. Thanks

-

Shane Gallo Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Shane Gallo
Review:

Everything about the service call experience was great. Jon arrived on time, was really friendly and helped me find the information that my garage door opener replacement was covered by a lifetime warranty from 10 years ago. He worked fast & left no trace, all components were replaced and he showed me how to use everything: keypad & button openers, remotes and even walked me through installing and configuring the MyQ phone app. I was assured that if anything goes wrong in the near term, I can call them and they will be right out to address. A really pleasant experience. Thanks!

-

Jonathan Holbrook Service Provided:
Garage Door Opener Install

Technician: Jonathan Holbrook
Review:

Professional, able to get an appointment quickly, very easy process and door works great

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Greg was excellent. He called when he was on his way to our home. Assessed my door problem and explained what he needed to do i.e. tighten springs, reset communications, lubricated door n advised on maintenance.

-

Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Paul did a great job. Was thorough and gave me options. Very customer focused. Paul is a great representative of the company and did a great job for us.

-

Paul Yarbrough Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Yarbrough
Review:

Greg came out today to fix a problem in which the door would only open after 3, 4, 5 presses of the button. Diagnosed the problem quickly & repaired it first time. Very pleased!

-

Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Recommend! Can always depend on Precision Garage Door, Morrisville, NC to provide great customer service and maintenance/repair on our garage doors. Have used them over several years; recently for routine maintenance. Greg, the technician, called in advance, arrived on time, professional, answered questions, explained the invoice in detail, and provided suggestions for the future. Will return again as a repeat customer. Thank you!

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Problem on an aging garage door system solved in record time (within 2 hours from initial phone call), and a careful explanation of the overall operation of the system provided.

-

Justin Potter Service Provided:
Garage Door Repair

Technician: Justin Potter
Review:

The spring on my garage door broke around 1:30 on a Sunday and Precision Door was out and fixed it before 5:30. Definitely will use again!!

-

Trevor Mills Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Trevor Mills
Review:

Precision really is the greatest, I called early morning and the Richard, our technician was here within the hour. He was a pleasure to work for, he did an amazing job at explaining the damage done to my garage door due to a lightning strike. He made recommendations to have everything repaired to perfection and now my door now runs smoother and much more quieter than ever before. I recommend Richard 10/10!!! :)

-

Richard McCann Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Richard McCann
Review:

Quick, efficient installation by a knowledgeable technician, Paul. We had been very happy with Precision Door’s work in the past, so we called on them again. We highly recommend Precision Door.

-

Paul Yarbrough Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Paul Yarbrough
Review:

excellent service and technician

-

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
Review:

I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.

-

A Response from: Tim Yeager

Thank you for sharing your feedback and calling us to service your garage door. We did review your account and listened to the recorded call. The scheduler advised you that the price per spring could be between $88.00- $249.00. You were charged $249 per spring and the spring you approved was one of the powder coated, heavy duty, high cycle springs, so they are of course the most expensive of the quoted price. You also had cables replaced and a tune up done on your door which was part of the cost. All of these items/prices were discussed with you and approved before work was started. We completely understand you can find items online for cheaper, but they are not always the same quality as what we purchase to provide our customers. We never want a customer to fee "screwed" which is why the quote is discussed in detail before we start work so you have the option to approve it and move forward, or decline it and seek quotes from other companies. We are happy we could help repair your garage door and we're always here if you need us in the future.

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
Review:

Very happy with the service and knowledge of the technician.

-

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

Very Professional installers, polite, knew what they were doing and did a great job…small hick up but they fixed it right away… very much appreciate it..

-

Jaxon Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jaxon Fisher
Review:

Scotty was amazing

-

Scotty Johnson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Scotty Johnson
Review:

Scotty was very professional and courteous.

-

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Great service and very professional.

-

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
Review:

Scotty diagnosed the problem immediately and fixed the door. He arrived ahead of schedule, did a great job and was professional. I will use Precision any time I have a problem with my garage doors. Thank you.

-

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
Review:

Thankful for precision garage door service for their timely appointment And their staff member Richard McCann who explained everything to me about the problem I had and what should be done I also really appreciated the fact that he took his time to make sure that everything was functioning and working properly as it should and his cleanup ethics great friendly great personality I would highly recommend precision garage doors repairs as well as their staff member Richard to anyone who had a issue with their garage door great company as well as their staff member thank you

-

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
Review:

Scotty replaced the load bearing rollers and sprayed lubricant on the rollers and hinges. The door was never this quiet when it was brand new. ???????? Thanks Scotty

-

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
Review:

Excellent service, Greg is very knowledgable and explained everything to me in detail and what my options were. I will certainly recommend your company.Good service.

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Paul was outstanding. Totally professional, efficient and very personal. A real asset for your company. I will be a referral source. Thank you. Dr. Michael Sharrock

-

Paul Yarbrough Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Yarbrough
Review:

It took over six months to have the door delivered. The quality and construction is excellent. The installation team did a super job. There was one glitch.The wrong kind of window was installed in the door. The company has promised to replace them with the correct windows.

-

Matthew Bonham Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Matthew Bonham
Review:

I am very pleased with the service provided. John was professional and knowledgeable. Shane was friendly and produced quality work. This company is affordable and reliable. It was a pleasure doing business with them.

-

Shane Gallo Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Shane Gallo
Review:

Great service! Professional and explained everything. Greg was our technician and he is a real pro.

-

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
Review:

Justin is da man! Smooth and efficient! He's my new guy

-

Justin Potter Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Potter
Next Page
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587