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Read what people are saying
about Precision Garage Door in:

Raleigh, NC

Precision Garage Door of The Triangle
has received 30 reviews, averaging 4.80 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Scotty did a great job! He explained everything and answered any questions I had. He was quick and did an awesome job!

- Charity Jackson

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Very pleased! Paul put up whole new door, very knowledgeable, very nice! Made sure I was pleased, & new how to operate before leaving!

- Patty Hudson

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Great service. Great technician.

- Laura Mark

Service Provided:

Install Garage Doors


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Great timely service! Good communication and professional installation. Would definitely recommend.

- Judy Brock

A Response from: Tim Yeager

Thanks for the 5-star review and your business. We are thrilled you’re happy with the service you received, so glad we could help. We appreciate the recommendation and look forward to working with you again.

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Guys called ahead, worked quickly and did a really nice clean install. Definitely recommend them.

- Jason Cutler

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Our technician, Greg, was amazing. He was kind, helpful and explained all the options and features of what was needed for our repair. There was never any pressure salesmanship and he was extremely kind and polite! Although there is no option to choose multiple items, we replaced the springs, rollers and the garage door opener. Greg stayed late to show us how everything worked and demo’d how to use the pull chain in case of an emergency and how to make sure we could get everything working again. I am super grateful my friend recommended this business. I will be keeping y’all in mind for my friends future needs.

- Mandy Reid

A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Greg is great and we love seeing how satisfied you are with the service he provided. We appreciate your business and the recommendation very much. We look forward to working with you again in the future if needed.

Service Provided:

Broken Garage Door Spring Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

The technician was prompt, friendly and went right to his work!

- Ryan Davenport

A Response from: Tim Yeager

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service provided. We appreciate your business and please call if we can help in the future.

Service Provided:

Garage Door Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

We’ve been customers of Precision Door Triangle for about 8 years and have been extremely happy with their service and responsiveness to our needs. I would highly recommend them.

- Van Daughtry

A Response from: Tim Yeager

Thank you so much for continuing to trust us with your business. We appreciate the recommendation and look forward to working with you for many years.

Andy Maynard Service Provided:

Garage Door Repair


Technician: Andy Maynard
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Let me first say our technician was wonderful. Highly recommend I needed to get two springs installed. That went great The price was $600. I consider that to be well silly I did pay it but not sure I would use these guys again They were great but the price is too high

- Andy Kozak

A Response from: Tim Yeager

Thank you for your business and taking the time to give us your feedback. We hate to see that you didn't receive 5 star service. After reviewing the ticket for your job, I see that you were quoted for two platinum, high cycle, powder coated springs. Our springs are higher quality and have a typical life span that is 3-4 times longer than springs our competitors sell. Our technicians review the quote with customers on every call before any work is done, so in case there are questions, they can get answered before work is started. If you have further questions, please call the office and we will be happy to assist you.

Mike Grove Service Provided:

Garage Door Repair


Product:

Springs


Technician: Mike Grove
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

the tech was excellent and very professional person. thanks again

- Jim Hargreaves

A Response from: Tim Yeager

We are so pleased to see that you received five star service from Scotty. Thank you for your business and please let us know if we can help you in the future.

Scotty Johnson Service Provided:

Broken Garage Door Spring Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Thanks, Andy was great! He explained all of our options clearly, and professionally. We are now back up, and operating. Thanks Andy!

- Richard Berryman

A Response from: Tim Yeager

We really appreciate you taking the time to share your experience with us. Andy is a valued employee and we love seeing how happy you are with the service he provided. We appreicate your business and look forward to working with you in the future if the need arises.

Andy Maynard Service Provided:

Garage Door Repair


Technician: Andy Maynard
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Why garage door spring broke for the 2nd time and they were here in a matter of a few hours. Heavy duty spring replaced and I went ahead and changed out the door opener that had been in since day one (almost 20 yrs). Job well done. I would highly recommend them for all your garage door needs. Thanks

- Bobby Hennecy

A Response from: Tim Yeager

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime, just give us a call.

Scotty Johnson Service Provided:

Garage Door Repair


Product:

Opener


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Very pleased with the respect & the service of the tech. Second to none

- Chuck Wombles

A Response from: Tim Yeager

Thank you so much for your 5-star review! We will share this with Uri and let him know to keep up the good work, he is a great employee. We appreciate your business and are here anytime you need us in the future.

Uri Secundino Service Provided:

Garage Door Opener Repair


Technician / Installer: Uri Secundino
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Dr. Josephus C. Brown The technician - Mike Grove - was professional and very knowledgeable. He made suggestions for service which was actually needed and overdue. Prices were reasonable too. Thank you!

- Joe Brown

A Response from: Tim Yeager

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We appreciate your business and if we can assist you in the future, please don't hesitate to call.

Mike Grove Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technician: Mike Grove
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Very friendly and helpful

- Andy Mills

A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Scotty Johnson Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

From quote to finished install was about a week! Very professional process. They replaced everything (opened, tracks, doors, even the weatherstripping seals outside). No upselling, just service. New doors look great and function much quieter and smoother than the old, outdated units that were there! Thanks for the great value and service.

- Jim Lee

A Response from: Tim Yeager

It was our pleasure, thank you for your business and the five star review! We hope you enjoy your new doors and openers for many years. Please don't hesitate to call if we can help in the future.

Jay Pepe Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installer: Jay Pepe
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Extremely knowledgeable technician. Highly professional. He explained the problem well and provided me the repair options.

- Greg

A Response from: Tim Yeager

Great to hear, thank you for sharing your experience. We appreciate your business and the five star review!

Scotty Johnson Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Andy explained every single part of the door system and what shape it was in. Then gave me 3 options and price ranges, including what could wait versus what was more urgent. He was friendly, thorough, and delightful! Thank you!

- Cindy Sink

A Response from: Tim Yeager

You're welcome, we are so pleased to see you received five star service from Andy, he is a valued member of our team! We appreciate your business and if we can help in the future, please let us know.

Andy Maynard Service Provided:

Garage Door Repair


Product:

Opener


Technician: Andy Maynard
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

EXCELLENT customer service from beginning to end! Quick same day service. Thank you!

- Chris

A Response from: Tim Yeager

Thank you for sharing your feedback, so glad we were able to help take care of your garage door needs. We appreciate your business and the five star review!

Uri Secundino Service Provided:

Garage Door Repair


Technician / Installer: Uri Secundino
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

I chose Precision when I saw their TV Commercial. I called the same day I saw their commercial and Precision sent a technician to my home that day to resolve my problem. Their customer service was outstanding and their customer representative, Scotty, was prompt, extremely courteous, LiftMaster knowledgeable and helpful in answering my questions about the system and even programmed my car system to open the garage doors. On a scale of 1-10, Precision rates a 10 without question.

- Dianelle King

A Response from: Tim Yeager

Fantastic feedback, thank you for sharing! Customer satisfaction is our top goal and we love seeing how happy you are with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:

Garage Door Opener Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Son in law couldn’t open garage door while we were out of country. Said he may have hit the # sign instead of enter Sign and wondered if he somehow changed code. I had no idea how to change code. The pad worked to close door but just would not work to open with code. Was hoping since I was a long time customer you might have suggested how to check the code or change it back if it had been changed by mistake. Technician looked at it and said the pad looked old and they wear out quickly. But the new one would work with any new motor if we needed one later. Made it sound like a better pad. I said ok to new pad and was totally surprised when the replacement was the exact same as old one and when he told me how to put in the code, he told me to do the exact thing that I told him my son in law said he had done that might have changed the code. So he up sold me to the tune of $284 when he could have simply said try this and see if it works. Give him a star for the up sale, but mark me off as a future customer and I will tell as many people about this as I possibly can. Totally feel victimized!!!!’

- Jerry Monday

A Response from: Tim Yeager

Thank you so much for reaching out and we are very sorry you feel victimized. Our goal is customer satisfaction and for each customer to receive five star service, and we hate we missed the mark with you. Based on the inspection your keypad failed and the recommendation was to replace it. Some keypads we have look the same as the old one but the updated version has updated internal parts that the old one did not, which would, like the technician said, make it work with any future motors you might purchase. We do appreciate your business and hope we can work with you in the future.

Mike Grove Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Mike Grove
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Everything went smoothly. Scott solved our issue but we won’t have a final review until new doors are installed.

- Barbara Sude

A Response from: Tim Yeager

Scotty is a valued employee, so glad he could fix your problem. Thank you for your business, we look forward to the final review once your doors are in.

Jay Pepe Service Provided:

Garage Door Repair


Product:

Opener


Door Installer: Jay Pepe
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Quick, friendly and well executed. All good.

- Kevin Norsworthy

A Response from: Tim Yeager

Thank you for the feedback, we appreciate it! We are happy to hear you had a good experience with our company. We appreciate your business and the five star review. Please let us know if we can help in the future.

Mike Grove Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Mike Grove
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Greg came out on an emergency request and fix our spring problem and thoroughly checked our entire system for any other potential problems. He was very professional and polite. If I ever have another problem in the future I will request him.

- Dawn Case

A Response from: Tim Yeager

Greg is great, so glad he was able to take care of your emergency call. We appreciate your business and look forward to working with you in the future if you need anything.

Greg Gray Service Provided:

Broken Garage Door Spring Repair


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Always on time, explains repairs well, and excellent customer service!! I’ve used them twice in 2 years and both experiences have been top notch!! Highly recommend!!

- Dolores

A Response from: Tim Yeager

Thank you for continuing to trust our company with your garage door needs. We appreciate your business and your recommendation.

Greg Gray Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Andy is a nice guy, a good rep for your company.

- Jesse Staton

A Response from: Tim Yeager

Thank you, Andy is definitely a valued employee. We appreciate your business!

Andy Maynard Service Provided:

Garage Door Repair


Technician: Andy Maynard
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

I chose Precision Door Service from a list of providers recommended from Angie's List. From my selection, Precision Door Service had the most reviews and they were all positive. I called their number and spoke with Tim. He said he could have someone out this afternoon which was great as I was having trouble with one of my sensors. Tim was very professional and personable and happy to help. I then received an email from Precision Door with my appointment confirmation and who the service technician was who would be coming over. The email provided Mike Grove's picture and information so I would recognize him. This was great information for clients. Mike called me to let me know he was on his way. After looking at my garage door he gave me some options for improvement in the operation of the door going forward. He was extremely knowledgeable, professional and personable. I decided to go with a door restoration. Mike did the work in the next hour and a half. I could see such an improvement in the door operation and have confidence that this will alleviate worry about the garage door operation going forward. I will contact Precision Door Service for future work. Very impressed with the service I received today from Mike and the company.

- Susan Vncent

A Response from: Tim Yeager

Thank you so much for the fantastic feedback about your whole experience. We strive for all of our customers to have the same experience as you did with the company. We appreciate your business and the recommendation!

Mike Grove Service Provided:

Garage Door Repair


Product:

Springs


Technician: Mike Grove
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

I was told by another company that I needed a new garage door. Because the customer service was poor I did not allow the job to be done. I called Precision and Scotty Johnson came right out. He quoted me a price for a REPAIR that saved me over $1000.00! His professionalism and knowledge of his craft was over the top. I’m so glad I didn’t replace a door that did not need to be replaced. I can’t say enough about Scotty and the company he represents.

- Corliss Furbert

A Response from: Tim Yeager

We appreciate the feedback on your experience with our company and Scotty. Scotty is a valued employee and our customers love him, so glad he was able to take care of your door. Thank you for your business and please call us if you need anything in the future.

Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Tim Yeagher was great. Patient, good at explaining problem, took care of everything

- Al Rankin

A Response from: Tim Yeager

Awesome to hear, thank you for the feedback. We appreciate your business!

Greg Gray Service Provided:

Garage Door Opener Repair


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Mr. Maynard, your technician, arrived when scheduled and quickly and efficiently solved the problem with the outdoor remote. He is professional, efficient and has a wicked sense of humor. Thank you.

- Marie Meyer

A Response from: Tim Yeager

You're welcome, and we agree with you, Andy is great, so glad he could help you! We appreciate your business!

Andy Maynard Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Andy Maynard
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Sanford Area

(919) 398-7767

(919) 398-7767
Dunn Area

(910) 319-1730

(910) 319-1730
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560