Garage Door Repair in Raleigh, NC - Page 52

Roy Champion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician took seconds to look at the garage door and made an immediate assessment that it could not be repaired but needed to be totally replaced. He also implied that the door should not be opened as it was totally unsafe, which pressured us to feel we needed to replace the door. However, we contacted a second company whose technician inspected the door for 15 minutes then gave us a complete breakdown of the problems and gave us an estimate for the repairs. He repaired the door in 70 minutes and the cost was 1/3 of what you quoted for replacement. We felt as though he was honored to serve us and did so professionally and financially. First appearances are very important. Thank you!

Elizabeth Vander Gast

Scotty Johnson was extremely knowledgable and helpful. He was efficient and professional. I would highly recommend this company based on my experience with Scotty.

Linh To

Paul and Mike provided great service! Gave me tips on how to keep my garage doors maintained to avoid issues and also offered several options to choose from. Highly recommended.

Don Hess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

PRECISION DOOR ‘s technician, Gregg, has been to my home on two occasions to work on my malfunctioning garage door and opener. Gregg is an excellent technician and repairman. Just as importantly, Gregg demonstrated honesty and integrity in seeking the best interest of both his customer and his company. I highly recommend this fine gentleman.

Robert Vail

Scotty was extremely professional, knowledgeable, and completed the repair ahead of schedule!! The pricing was competitive and offered a 7 year warranty on “ moving parts “ Would recommend Scotty and Precision Door fir you next garage door needs

Levi Michael

Scotty Johnson was my technician and I would recommend! I had a broken torsion spring and he came out first thing the next day to do the repair. He seemed very knowledgeable and got it up an running in no time for a fair price.

Randy Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I phoned Precision about 9 am this morning (Monday), and Greg was here within a couple hours! As a retired business executive, I can unequivocally say Greg was the most professional and experienced representative I’ve experienced in years. Greg Gray gets an A+++ from me! He’s a huge asset to Precision.

Glenna Blann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything went great; excellent sales person & flawless installation. Thanks

Wally Pankow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything about the service call experience was great. Jon arrived on time, was really friendly and helped me find the information that my garage door opener replacement was covered by a lifetime warranty from 10 years ago. He worked fast & left no trace, all components were replaced and he showed me how to use everything: keypad & button openers, remotes and even walked me through installing and configuring the MyQ phone app. I was assured that if anything goes wrong in the near term, I can call them and they will be right out to address. A really pleasant experience. Thanks!

todd reichert

Greg is very professional and knowledgeable. I'm happy with the service provided.

donna johnson

Making and appointment was super easy and they came the next day. Service technician (Mike)was prompt and just a super nice guy. The work was completed quickly and solved our problem. Will definitely use them again.

Cynthia Randall

We had an issue with our garage doors so we called Precision to fix them. We met Richard McCann was beyond impressed with his knowledge, informing us ti the problem and his wonderful representation of your company! He is truly an asset to your business and just a delight to meet him. He fixed our problem along with explaining to us what he was doing and why. We are so impressed with him that Precision will be the only garage door company we will call. Because of Richard, I will tell our community of the great experience we had with Precision. That man is truly an asset to your company and he was an absolute joy to meet. You owe that man a raise for his professionalism and working knowledge of your product.

Kimberly McGhee

We were able to schedule an appointment quickly and the tech was great!

Karen Scotchlas

Scheduling a Service techs was very quick. They explained the issue to us.

P.R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, able to get an appointment quickly, very easy process and door works great

Robert Brodney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg was excellent. He called when he was on his way to our home. Assessed my door problem and explained what he needed to do i.e. tighten springs, reset communications, lubricated door n advised on maintenance.

Randy Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul did a great job. Was thorough and gave me options. Very customer focused. Paul is a great representative of the company and did a great job for us.

Benoit Maze

Scotty did a great and timely job of replacing springs and opener Thanks

Chris Barlock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg came out today to fix a problem in which the door would only open after 3, 4, 5 presses of the button. Diagnosed the problem quickly & repaired it first time. Very pleased!

Jadine // john Lee// balderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recommend! Can always depend on Precision Garage Door, Morrisville, NC to provide great customer service and maintenance/repair on our garage doors. Have used them over several years; recently for routine maintenance. Greg, the technician, called in advance, arrived on time, professional, answered questions, explained the invoice in detail, and provided suggestions for the future. Will return again as a repeat customer. Thank you!

Linda Degrand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem on an aging garage door system solved in record time (within 2 hours from initial phone call), and a careful explanation of the overall operation of the system provided.

Mike Behrend

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke around 1:30 on a Sunday and Precision Door was out and fixed it before 5:30. Definitely will use again!!

Skip Roy

Great and thorough service. Technician gave me great education on caring for the doors

Leidy Z

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision really is the greatest, I called early morning and the Richard, our technician was here within the hour. He was a pleasure to work for, he did an amazing job at explaining the damage done to my garage door due to a lightning strike. He made recommendations to have everything repaired to perfection and now my door now runs smoother and much more quieter than ever before. I recommend Richard 10/10!!! :)

RJ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, efficient installation by a knowledgeable technician, Paul. We had been very happy with Precision Door’s work in the past, so we called on them again. We highly recommend Precision Door.

Scott Siegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service and technician

dede hickman

Scotty Johnson was Awesome!

Eric Benedetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.