4.9 1 2 3 4 5 1,877 Reviews

From Raleigh, NC Homeowners

Garage Door Repair in Raleigh, NC - Page 63

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh, NC FREE Service Call Over $250 With Any Repair

Serving Raleigh, NC

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Raleigh, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Raleigh and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh, NC

Serving Raleigh, NC

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is described as a highly responsive, professional garage door company that consistently delivers fast repairs, clear explanations, and courteous service. Reviewers frequently mention same-day or next-day help, knowledgeable technicians, and strong follow-through on repairs and installations. Customers also praise the company for offering options without pressure, completing quality work, and leaving doors operating smoothly, quietly, and reliably.

What Customers in Your Area Mention Most

Responsiveness (143) Customers repeatedly praise how quickly Precision Garage Door of Raleigh responds, often with same-day or next-day service and prompt follow-up. Professionalism (136) Reviewers consistently describe the team as professional, courteous, polite, and respectful from scheduling through completion. Expertise (125) Technicians are often called knowledgeable, skilled, experienced, and able to diagnose problems quickly and accurately. Communication (111) Customers value clear explanations of the issue, repair options, pricing, and next steps, along with helpful status updates before arrival. Speed (107) Many reviews highlight fast diagnosis and efficient repairs, with jobs often completed in under an hour or the same day. Friendliness (98) Technicians are frequently described as friendly, kind, personable, and easy to work with, which customers say made the experience easier. Service (94) Reviewers praise the overall service experience as helpful, thorough, customer-focused, and consistently pleasant from start to finish. Workmanship (91) Customers commonly report high-quality repairs and installations that are done cleanly, carefully, and with strong attention to detail. Trustworthiness (84) Many reviews emphasize honesty, no-pressure recommendations, straightforward assessments, and a sense that the company does what it says it will do.

Recent Reviews from Raleigh, NC

Greg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 03/12/2020

Extremely knowledgeable technician. Highly professional. He explained the problem well and provided me the repair options.

Response from Tim Yeager Business Owner

Great to hear, thank you for sharing your experience. We appreciate your business and the five star review!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Remotes / Keypad

Cindy Sink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 03/06/2020

Andy explained every single part of the door system and what shape it was in. Then gave me 3 options and price ranges, including what could wait versus what was more urgent. He was friendly, thorough, and delightful! Thank you!

Response from Tim Yeager Business Owner

You're welcome, we are so pleased to see you received five star service from Andy, he is a valued member of our team! We appreciate your business and if we can help in the future, please let us know.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Opener

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 03/06/2020

EXCELLENT customer service from beginning to end! Quick same day service. Thank you!

Response from Tim Yeager Business Owner

Thank you for sharing your feedback, so glad we were able to help take care of your garage door needs. We appreciate your business and the five star review!

Service: Garage Door Repair

Dianelle King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 03/05/2020

I chose Precision when I saw their TV Commercial. I called the same day I saw their commercial and Precision sent a technician to my home that day to resolve my problem. Their customer service was outstanding and their customer representative, Scotty, was prompt, extremely courteous, LiftMaster knowledgeable and helpful in answering my questions about the system and even programmed my car system to open the garage doors. On a scale of 1-10, Precision rates a 10 without question.

Response from Tim Yeager Business Owner

Fantastic feedback, thank you for sharing! Customer satisfaction is our top goal and we love seeing how happy you are with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Jerry Monday

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 02/18/2020

Son in law couldn’t open garage door while we were out of country. Said he may have hit the # sign instead of enter Sign and wondered if he somehow changed code. I had no idea how to change code. The pad worked to close door but just would not work to open with code. Was hoping since I was a long time customer you might have suggested how to check the code or change it back if it had been changed by mistake. Technician looked at it and said the pad looked old and they wear out quickly. But the new one would work with any new motor if we needed one later. Made it sound like a better pad. I said ok to new pad and was totally surprised when the replacement was the exact same as old one and when he told me how to put in the code, he told me to do the exact thing that I told him my son in law said he had done that might have changed the code. So he up sold me to the tune of $284 when he could have simply said try this and see if it works. Give him a star for the up sale, but mark me off as a future customer and I will tell as many people about this as I possibly can. Totally feel victimized!!!!’

Response from Tim Yeager Business Owner

Thank you so much for reaching out and we are very sorry you feel victimized. Our goal is customer satisfaction and for each customer to receive five star service, and we hate we missed the mark with you. Based on the inspection your keypad failed and the recommendation was to replace it. Some keypads we have look the same as the old one but the updated version has updated internal parts that the old one did not, which would, like the technician said, make it work with any future motors you might purchase. We do appreciate your business and hope we can work with you in the future.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Barbara Sude

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 02/13/2020

Everything went smoothly. Scott solved our issue but we won’t have a final review until new doors are installed.

Response from Tim Yeager Business Owner

Scotty is a valued employee, so glad he could fix your problem. Thank you for your business, we look forward to the final review once your doors are in.

Service: Garage Door Repair

Product: Opener

Brad Julian

Google 1 2 3 4 5
Raleigh, NC 02/11/2020

Andy was friendly and helpful. He did not pressure to make any hasty decision and provided with all the choices. Very professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the feedback about Andy, he is a great employee. We appreciate your business and look forward to working with you in the future if you need us.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Kevin Norsworthy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 02/07/2020

Quick, friendly and well executed. All good.

Response from Tim Yeager Business Owner

Thank you for the feedback, we appreciate it! We are happy to hear you had a good experience with our company. We appreciate your business and the five star review. Please let us know if we can help in the future.

Service: Garage Door Opener Install

Product: Garage Door Opener

Antonio Lawrence

Google 1 2 3 4 5
Raleigh, NC 01/05/2020

I have a Precision Garage opener, model 370, and I had a appt with Pecision. Mike showed up and he said that this model has a common problem with the commuter board but he didnt have one with him and didnt know if there was one back at the shop, if it was it could be approx $200. I was told I would be contacted the next day, it's been a week now and no contact. His visit still cost me $75, don't pay any attention to the ads on TV. I guess since they couldnt upgrade me to the $800 garage opener I wasnt important to them anymore. I went to Lowe's and bought a nicer one for $200, w/ wifi, and installed it myself. I can say they did help me make a better decision for myself. Thanks. I was later contacted and refunded my service fee. Thank you

Response from Ashley Gammon, General Manager Business Owner

Mr Lawrence, We are sorry that you haven't had contact with our office during the holiday season. In a normal week/month I can assure you this would not have happened. I've spoken to the technician and he explained that your board was not under warranty through Precision and advised you he would check to see if we had any boards at our warehouse that would work. He admittedly stated he forgot to call you back and make you aware of the fact we did not have the board you needed. With that being said, we would like to refund you the service fee since we obviously dropped the ball. Please feel free to call our office with any questions or concerns. Thank you for using our service and have a blessed New Year.

Service: General repairs & installation

Dawn Case

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/16/2019

Greg came out on an emergency request and fix our spring problem and thoroughly checked our entire system for any other potential problems. He was very professional and polite. If I ever have another problem in the future I will request him.

Response from Tim Yeager Business Owner

Greg is great, so glad he was able to take care of your emergency call. We appreciate your business and look forward to working with you in the future if you need anything.

Service: Broken Garage Door Spring Repair

Dolores Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/13/2019

Always on time, explains repairs well, and excellent customer service!! I’ve used them twice in 2 years and both experiences have been top notch!! Highly recommend!!

Response from Tim Yeager Business Owner

Thank you for continuing to trust our company with your garage door needs. We appreciate your business and your recommendation.

Service: Garage Door Repair

Product: Garage Doors

Michael Stephens

Google 1 2 3 4 5
Raleigh, NC 12/12/2019

Scotty was very professional and helpful. Would gladly use precision garage doors in the future.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much Michael for the 5 star review. We always love seeing happy customers! Have a wonderful holiday season!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jesse Staton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/11/2019

Andy is a nice guy, a good rep for your company.

Response from Tim Yeager Business Owner

Thank you, Andy is definitely a valued employee. We appreciate your business!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Susan Vincent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 11/25/2019

I chose Precision Door Service from a list of providers recommended from Angie's List. From my selection, Precision Door Service had the most reviews and they were all positive. I called their number and spoke with Tim. He said he could have someone out this afternoon which was great as I was having trouble with one of my sensors. Tim was very professional and personable and happy to help. I then received an email from Precision Door with my appointment confirmation and who the service technician was who would be coming over. The email provided Mike Grove's picture and information so I would recognize him. This was great information for clients. Mike called me to let me know he was on his way. After looking at my garage door he gave me some options for improvement in the operation of the door going forward. He was extremely knowledgeable, professional and personable. I decided to go with a door restoration. Mike did the work in the next hour and a half. I could see such an improvement in the door operation and have confidence that this will alleviate worry about the garage door operation going forward. I will contact Precision Door Service for future work. Very impressed with the service I received today from Mike and the company.

Response from Tim Yeager Business Owner

Thank you so much for the fantastic feedback about your whole experience. We strive for all of our customers to have the same experience as you did with the company. We appreciate your business and the recommendation!

Service: Garage Door Repair

Product: Springs

Corliss Furbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 11/18/2019

I was told by another company that I needed a new garage door. Because the customer service was poor I did not allow the job to be done. I called Precision and Scotty Johnson came right out. He quoted me a price for a REPAIR that saved me over $1000.00! His professionalism and knowledge of his craft was over the top. I’m so glad I didn’t replace a door that did not need to be replaced. I can’t say enough about Scotty and the company he represents.

Response from Tim Yeager Business Owner

We appreciate the feedback on your experience with our company and Scotty. Scotty is a valued employee and our customers love him, so glad he was able to take care of your door. Thank you for your business and please call us if you need anything in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Al Rankin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 11/12/2019

Tim Yeagher was great. Patient, good at explaining problem, took care of everything

Response from Tim Yeager Business Owner

Awesome to hear, thank you for the feedback. We appreciate your business!

Service: Garage Door Opener Repair

Marie Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 10/29/2019

Mr. Maynard, your technician, arrived when scheduled and quickly and efficiently solved the problem with the outdoor remote. He is professional, efficient and has a wicked sense of humor. Thank you.

Response from Tim Yeager Business Owner

You're welcome, and we agree with you, Andy is great, so glad he could help you! We appreciate your business!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Repair

Product: Remotes / Keypad

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Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
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Holly Springs Area (919) 706-0191
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