Garage Door Repair in Cary, NC - Page 44

Dan DeRosa

Installer was very professional

Joe Puiatti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician who fixed my door was very professional. He is a valuable employee you should be happy to have representing your company.

Jacob S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First what I liked: Tim the installer was great. Their office staff was also helpful too being able to quickly schedule an appointment for next day which is also appreciated. The company knows what it’s doing, and has the necessary gear on the truck to fix the problem. Not a situation where they have to come back. They arrived at 8 and left at 10:30 with the problem solved. What I didn’t like: the value proposition was a little rough. I get that having an office staff, truck, materials on hand etc all costs money and at the end you will pay for that as a consumer, but paying so much for some metal and a couple of hours of labor doesn’t feel great. My suspicion is that if you were willing as a consumer to deal with the hassle of shopping around and maybe waiting an extra day or two for repair that some money could be saved.

John Calcagni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came soon after being called. They were very efficient in scheduling. Their repair person was very personable, arrived when scheduled, and very efficient.

Chuck May

Very pleased with Richard and Precision Garage door. Took time to answer all questions, provided timely service. Definitely recommend

Patricia Haun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician is very knowledgeable.

Mary Polaski

Thank you Scotty and Precision Door! The service was very prompt and professional start to finish. With 30+ years of experience I trusted his evaluation - he explained options clearly and the details of the work. Highly recommend!

Pawan Deo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I scheduled technician for my garage door opener motor setting. Since I played with it earlier because door keep on opening itself and sometime just not get full close.He came and look at my garage door and told me to change its spring. Although spring was not broken or it might need some basic service. He told me to change spring that will cost $1300. I asked him first please look for motor setting since spring was not broken. But he refused to touch the motor. He played smart for half an hour. He told me, he will do it for me for $1000. I said still it is too much. I have to pay him $75 for nothing. Next day I called other garage door company. Other company told me spring is ok. If I still need to change it. He gonna charge $550 for the same spring that precision door technician was offering with out taking any money for estimate. I am very disappointed with the precision company, looks like scammer. WITH this review I ask you guys to return my $75. I will never recommend this company. Thanks

Chris Courts

Scotty Johnson & Tim McRay were extremely courteous and knowledgeable. I needed a big assist with 30+ year old garage doors/system, and Scotty & Tim were awesome at recommending/installing new options. Highly recommend.

Heather Lee Whipple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to thank you for sending such a capable and knowledgeable technician, Richard McCann. He was prompt, skillful and offered a solution to the very shoddy work and materials provided by Pulte Homes showed us this issues and clearly explained the solution while offering us options based on cost. The rollers were slacked and ground down due to the door being improperly balanced, the springs were undersized and overwound, and the wheels were too small and made of cheap plastic (they wouldn't stay in the track). We now have a re-worked system that should last for years. We will certainly recommend Precision to our neighbors who undoubtedly will be experiencing similar issues as they had the same shoddy builder. Thank you, Richard and Precision.

Thomas Hudspeth

The service was great. They provided several options and allowed me to choose without pressure on the most expensive option.

Nancy Bryant

Excellent response time. Professional employees. I’ll not company we use

Brian Thorpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience - very professional and prompt from start to finish and answered all my questions- I will call again next time I need help and encourage others to do so also.

Ted Matwijec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, knowledgeable and fast. Excellent results. Highly recommend.

Frank Maier

Scotty Johnson was both very personable and professional. He did an excellent job explaining all that needed to be done and the finished job was excellent.

Steven Blough

Excellent service. Technician was on time and very knowledgeable. I have used Precision door at several properties and the technicians and service have been outstanding. Highly recommend.

Graham Bundy

Very knowledgeable. Prompt service and finished early

Sara Simpson

Thank you Scotty from Precision! Extremely professional and appreciated your demeanor!

Nimesh Mehta

Greg was kind, friendly, knowledgeable and very professional. If he represents your company then you are by far the best company I have had the chance to work with. Thank you and Him!

Carolynn Thomason

Paul (my technician) arrived on time. He immediately identified and fixed the problem with my garage door. I highly recommend Paul based on my experience.

Barbara Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First time using Precision. Excellent service.

Michael Goy

Paul and Trevor could not have been more competent, informative, and friendly. They worked efficiently and left us VERY satisfied customers. It was a real pleasure to meet and interact with them.

Karl Frederick

I am very pleased with the response time I received and the quality of the replacement parts (I needed a repair). My technician was very knowledgeable, easy going and professional.

Larry Kistler

Very courteous, knowledgeable, professional, and on-time service from Precision. Andy was great on this service call (listened to my needs and concerns and shared some options), and John L was great as well with a separate estimate on upgrading to insulated panels. Very strong team that refreshingly still remembers “Customer Service” starts with the Customer. Thanks Team!

Victoria Conner

Excellent job. The team of two completed in the time they stated. The work was done well and they were very helpful!

Dan Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard did an outstanding job. Very informative and competent. Highly recommend this company.

hui wang

Paul has done a fantastic job for me and definitely we will use precision again and again reasonably priced and modern

Jim Farrow

Richard M was my Technician and he was very knowledgeable and was able to identify the few issues we had very quickly. Richard was also extremely friendly and respectful throughout the hour plus he was at the house. He provided me with three separate itemized quotes within minutes; a patchwork quote, a recommended quote, and a top of the line quote. He walked me through each, the pros and cons, which made my decision very easy. After he was done, he walked me through what he did, how to care for it, what to look for, but more importantly, he provided me with the assurance I needed to know the job was done well and the issues would be no more. I would recommend Percision to anyone and if you can request a Technican, I recommend Richard. Thank you Percision!

Randy Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin called with his arrival time and was earlier than expected. He completed the PM quickly and efficiently. Gave me plenty of pointers for doing my own PM. Also provided great input about upgrades and improvements. This is the third service call to Precision in ten years: two installs and one PM. The tech on each call was professional, timely and helpful. Could not ask for better service from Precision.