(888) 976-5881

Read what people are saying
about Precision Garage Door in:

Morrisville, NC

Precision Garage Door of The Triangle
has received 15 reviews, averaging 4.67 Stars:
1 2 3 4 5
Review:

My experience and expectation with Precision was great. The technician came early than quoted time. He was very knowledgeable of the products, identified the problem and solved it quickly. He handled himself in a courteous and professional manner.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Garage doors are a pain, especially when your HOA insists on an all wood door in a humid climate, but Paul at Precision made it run smoothly. I was driving in another part of the state when we talked & he made everything simple. It cost money, but it’s fixed. Door works great…just needs replacement, ultimately!

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Paul Yarbrough Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Yarbrough
Review:

Paul arrived promptly as scheduled. He provided me with estimates of what needed to be done, what he recommended be done and what additional services he could perform. He performed the work in a timely and professional manner to my complete satisfaction. Paul was very polite and courteous as well as professional.

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Paul Yarbrough Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Yarbrough
Review:

We contacted Precision because we were pleased with prior experience. The call was handled in a very professional manner; and your service tech, Mike provide all the options available for our garage door problem. We where contacted the following day by Brent explaining the ordering process and scheduling on the installation. Look forward to the completion of The installation in the New Year.

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Mike Grove Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Mike Grove
Review:

Paul called in advance, arrived on time & came ready to complete the job. He assessed situation & showed me cost & extent of several options. Then, we talked through them. He replaced opener with better quality product & stronger motor, as well as replacing spring -in time frame he had shared. He showed me how to work all aspects. He was professional, friendly & knowledgeable. I would recommend working with Prevision Garage Door co.

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Paul Yarbrough Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Paul Yarbrough
Review:

Here within 4 hours. Fixed an hour later. Thanks for the clear communication. Would use again without a second thought. Technician was Lucas.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Ripped off. Charged $700 for replacing two springs and rollers, which others are charging $300-400. Made mistake of not getting quotes from others as I did not want to call others because of COVID-19. This people are taking advantage of situations. Will never work with Precision and will never recommend to others.

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A Response from: Tim Yeager

Thank you for your business and taking the time to provide feedback about your experience. We are sorry you feel as though you were ripped off and did not receive five star service. We never want our customers to feel like they were overcharged. When our technician comes out to inspect your door, they provide you with quotes of the cost to repair your door. We never do any work before the quote is explained and customers have time to ask any questions, whether it be about the price, parts, warranty, etc, which is when you could have voiced your concern about the price. You did approve the work and the price when it was discussed with you and that price included 2 heavy duty, high cycle, powder coated springs, 10 rollers and a 5 year warranty on parts with a 1 year warranty on labor. Our prices are competitive with other companies, when you actually compare the same products and warranty when you obtain other quotes. We have different types of springs which all have different costs, and most other companies would have the same, so calling and just asking for a price and not for a price to match exactly what you got, would not provide you with accurate information. We are a reputable company which you can see from our many 5 star reviews, and we would never take advantage of a customer. We do appreciate your business and if you have further questions about your service, please call our service manager.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Chose Precision Doors because they are local and there customer service spectacular. I have had a couple issue with the door and they came out within 24 hours to fix it even on Sunday. Like the Jack shaft door opener.

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A Response from: Tim Yeager

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service they received. We appreciate your business and we are here for you anytime, please don't hesitate to call.

Service Provided:
Garage Door Repair

Review:

Timely response, great service. Thanks.

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A Response from: Tim Yeager

You're welcome, it was our pleasure to help with your garage door needs. Thank you for sharing your feedback with us, we appreciate your business and look forward to working with you again in the future.

Service Provided:
Garage Door Repair

Review:

Scotty was great. He arrived early and was very knowledgeable about garage doors. He was very polite and worked quickly to install our new garage door opener. He even programmed our cars for us to open the doors.

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A Response from: Tim Yeager

Thank you for sharing such positive feedback. Scotty is a great employee and customers love him, we are happy to see he provided you with the five star service our customers deserve. We appreciate your business and look forward to working with you again.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Andy did a great job. Told me how long it was going to take him to replace the belt on my opener and that’s exactly how long it took -including spraying the rollers and hinges with lubricant and testing the opener. Also, shout out to the phone staff, as it was very easy to reschedule my appointment.

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A Response from: Tim Yeager

Awesome to hear, thank you for sharing your experience with us. Andy is a valued employee and customers love him. We are so happy to see how satisfied you are with the service you received. We are here for you anytime, just give us a call. Thank you for your business and taking the time to leave a review.

Service Provided:
Garage Door Opener Repair

Review:

Very quick install. Job done right.

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A Response from: Tim Yeager

Awesome to hear, so glad we could help. Thank you for trusting us with your business and please don't hesitate to call if we can help in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

Wayne was great on time Service and fully explained all my options in our garage door repair. He later fully explained and showed me all repairs work done. Would highly recommend this company to anyone who viewing this review.

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A Response from: Tim Yeager

Thank you so much for your business and the recommendation. We are pleased we could help take care of your garage door needs. Please let us know if we can help in the future!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Andy Maynard
Review:

Greg did a great job replacing both springs on our garage door to get it working again. He was very safe and efficient in his workmanship.

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A Response from: Tim Yeager

Thank you for sharing about your experience. Greg is great and we love seeing how happy you are with the service he provided. We appreciate your business and the five star review. Please let us know if we can assist you in the future.

Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
Review:

Neighbors in the subdivision recommended Precision. Installer was great. he gave me 3 options with cost. I picked one and he was able to install immediately. Also was serviced same day as call. Even came 20 minutes earlier than estimated.

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A Response from: Tim Yeager

Awesome to hear, so glad we could work with you. We appreciate your business and please let us know if we can assist you in the future!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Serivce
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587