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about Precision Garage Door in:
Morrisville, NC
Precision Garage Door of Raleighhas received 39 reviews, averaging 4.54 Stars:
Morrisville, NC
Hi there, thank you for the kind words and thoughtful feedback! We appreciate you taking the time to share with us and provide clarity. We're always here for your garage door needs at Precision Garage Door Service. Have a great and safe week!
Morrisville, NC
Richard Sanchez, did a great job. Upfront on what it would need and the time. Fixed the garage door in an hour.
- James Cowles
Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!
Morrisville, NC
Mr. Scottie Sr. Technician came before estimated time frame given That was good. He inspected the garage door and advised that door is to be installed new. He at my request shu the door. He was very polite and very knowledgeable in his work. We appreciate him and company he represents.
- Satish Bhavsar
Hi there, thanks for the wonderful review. We appreciate your insight and feedback so much! We are so glad we could be of service and be there for you. Have a wonderful day and rest of your week. Reach out to our Precision Garage Door Service team if you need us.
Morrisville, NC
The prompt and professional service was outstanding. I booked everything online and the communication was immediate. Aaron provided a great explanation of everything and did a great job with the repairs.
- Daniel Simons
Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!
Morrisville, NC
The service that was provided was completed in 1 hour and I was able to have a working garage door once again. They were very professional and quick in getting the door fixed. I would recommend to anyone.
- Maha Osman
Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!
Morrisville, NC
Richard Sanchez came out to do a door repair for us and was excellent. Due to the age and type of spring we had, he highly recommended replacing the second one as that material is no longer used for a reason and the second one will likely fail soon. Great on time service
- E J
Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!
Morrisville, NC
Ask the customer what manufacturer of the door is before dispatching a tech. $100 to be told they don’t work on that should have been free.
- Daniel Mapel
Hi Daniel, please reach out to our team directly to be able to discuss this further. We appreciate your feedback and concerns. Thank you!
Morrisville, NC
Scotty was very personable, professional, and efficient during my service call. He diagnosed the issue quickly and it was resolved within an hour. Excellent Service!
- Jocelyn Adkins
Thank you so much for the wonderful review! We appreciate your kind words, thoughtful feedback and further insight into your visit. Have a lovely day and rest of your week!
Morrisville, NC
Great tech, quick service
- Quinn Martin
We appreciate your 5 star feedback, Quinn! Thank you for allowing Precision Garage Door to serve your garage door needs! Sincerely,
Morrisville, NC
Outstanding service! Highly recommend and pricing is very reasonable when you consider what you're getting!!
- Barbara Moreau
Morrisville, NC
The job was finished very quickly and professionally. I was very pleased.
- Joseph Zinnanti
Morrisville, NC
Scotty Johnson did a great job.
- Venkatesh Anbalagan
Morrisville, NC
Andy and Andy came to my house and took my estimate. They explained everything to me and told me what needed to be done. They were very professional and super nice.
- Stephen Cao
Morrisville, NC
Richard McCann is perfect for the job he has bringing nothing but kudos to the Company he represents. With two homes and garages, we’ve used only Richard exclusively. We’ve been extremely fortunate and will always request him even if we have to await his availability. John Viser
- John Viser
Morrisville, NC
Richard is very knowledgeable, knows his stuff. Put the garage back to great running condition !
- John Viser
Morrisville, NC
Good reviews from other customers. Very responsive.
- Kim Charron
Product:
Morrisville, NC
I think i passed because the technician first said there is nothing he could do in the moment. He offered me a package of $1100 to which i said i would think about it and then he asked me if price was my concern. I said yes. He went back to his car and after a few minutes he came back with a proposal to do another tuning to the trolley and reprogramming the door. He quoted $150 for just that. I told him that I don’t want to move forward. He used a green can of lubricant which said do not use on garage tracks but he did use it on the tracks. The only reason i found out about this fine print because i took a picture of the container. I am sorry but I can’t recommend to anyone.
- Satnam Pat
Hello Mr. Patel, we appreciate you taking the time to write a review concerning your experience, but we feel we must clarify a few items. You asked us to come out and address some loud noises your door was making and take a look at it to see what it would take to fix it. You have a heavy and out of balance door, and you have what is called a TMS tube which everything is built onto an assembly which is commonly used in new construction builds (springs, tube, cable drums are all built into this one assembly), therefore the only thing we can offer is to do a total rebuild as the tms system does not have replaceable individual parts like the system we would of installed for you. Also the parts we use are long life/high cycle and are designed to last 3 or 4 times as long as the standard builder grade parts that come with the manufacturer's doors. Your other issue you have is your garage door opener. The limits are set to start/stop at a certain point and they are going beyond those points causing the opener rail to push or pull on the door too far in the open and closed position which can damage door panels, the opener rail, and the chain to slack on the rail. The $150 quote was to reset all the settings in hopes that would fix it, lube, and do maintenance on the opener in an attempt to keep you from needing to replace it down the road and get it working properly for the time being. Regarding the lube, he did spray down all your parts including the rollers since they do not have a sealed bearing assembly. He sprayed the back of the rollers and not the entire track, but despite what the can of spray says, there is no harm in lube ending up on the track where the rollers travel. Please feel free to reach out should you have any other questions or need us in the future.
Morrisville, NC
Excellent service
- Ranjan Parekh
Morrisville, NC
Justin did a great job replacing our safety sensors. He is friendly, professional and efficient.
- Dennis Stockman
Morrisville, NC
Paul was prompt, knowledgeable, friendly & overall a great experience/guy. … highly recommended
- Janet Kaumeyer
Product:
Morrisville, NC
Scotty Johnson was very knowledgeable, patient and helpful in our decision to purchase new doors.
- Larry Mortier
Product:
Morrisville, NC
First what I liked: Tim the installer was great. Their office staff was also helpful too being able to quickly schedule an appointment for next day which is also appreciated. The company knows what it’s doing, and has the necessary gear on the truck to fix the problem. Not a situation where they have to come back. They arrived at 8 and left at 10:30 with the problem solved. What I didn’t like: the value proposition was a little rough. I get that having an office staff, truck, materials on hand etc all costs money and at the end you will pay for that as a consumer, but paying so much for some metal and a couple of hours of labor doesn’t feel great. My suspicion is that if you were willing as a consumer to deal with the hassle of shopping around and maybe waiting an extra day or two for repair that some money could be saved.
- Jacob S
Morrisville, NC
I scheduled technician for my garage door opener motor setting. Since I played with it earlier because door keep on opening itself and sometime just not get full close.He came and look at my garage door and told me to change its spring. Although spring was not broken or it might need some basic service. He told me to change spring that will cost $1300. I asked him first please look for motor setting since spring was not broken. But he refused to touch the motor. He played smart for half an hour. He told me, he will do it for me for $1000. I said still it is too much. I have to pay him $75 for nothing. Next day I called other garage door company. Other company told me spring is ok. If I still need to change it. He gonna charge $550 for the same spring that precision door technician was offering with out taking any money for estimate. I am very disappointed with the precision company, looks like scammer. WITH this review I ask you guys to return my $75. I will never recommend this company. Thanks
- Pawan Deo
Morrisville, NC
Professional, knowledgeable and fast. Excellent results. Highly recommend.
- Ted Matwijec
Morrisville, NC
My experience and expectation with Precision was great. The technician came early than quoted time. He was very knowledgeable of the products, identified the problem and solved it quickly. He handled himself in a courteous and professional manner.
- Fabra Watson
Product:
Morrisville, NC
Garage doors are a pain, especially when your HOA insists on an all wood door in a humid climate, but Paul at Precision made it run smoothly. I was driving in another part of the state when we talked & he made everything simple. It cost money, but it’s fixed. Door works great…just needs replacement, ultimately!
- Emily Davis
Product:
Morrisville, NC
Paul arrived promptly as scheduled. He provided me with estimates of what needed to be done, what he recommended be done and what additional services he could perform. He performed the work in a timely and professional manner to my complete satisfaction. Paul was very polite and courteous as well as professional.
- Jack Rodman
Product:
Morrisville, NC
We contacted Precision because we were pleased with prior experience. The call was handled in a very professional manner; and your service tech, Mike provide all the options available for our garage door problem. We where contacted the following day by Brent explaining the ordering process and scheduling on the installation. Look forward to the completion of The installation in the New Year.
- Brian Speer
Product:
Morrisville, NC
Paul called in advance, arrived on time & came ready to complete the job. He assessed situation & showed me cost & extent of several options. Then, we talked through them. He replaced opener with better quality product & stronger motor, as well as replacing spring -in time frame he had shared. He showed me how to work all aspects. He was professional, friendly & knowledgeable. I would recommend working with Prevision Garage Door co.
- Lisa Bohlen-admire
Product:
Morrisville, NC
Here within 4 hours. Fixed an hour later. Thanks for the clear communication. Would use again without a second thought. Technician was Lucas.
- Joe
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Scotty Johnson was very knowledgable and did a great job in repairing my garage door.
- Riaz Mullick