From Cary, NC Homeowners
Garage Door Repair in Cary, NC - Page 53
Precision Garage Door
Same-day garage door repair in Cary, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Cary, NC
Proudly serving the Cary community with same day service.
Local Garage Door Repair in Cary, NC
Precision Garage Door of Raleigh, NC provides same-day garage door repair in Cary, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Cary homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Cary and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Raleigh is viewed very positively in Cary and the surrounding Triangle area for fast response, knowledgeable technicians, and consistently professional service. Customers frequently describe same-day or next-day help, clear explanations of repair options, smooth installations, and garage doors that operate more quietly and reliably after service. Many reviewers also note friendly communication, easy scheduling, and strong repeat-customer loyalty.
What Customers in Your Area Mention Most
Recent Reviews from Cary, NC
Tony Carter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Exceeded expectations. Provided and explained options. Motor replaced right away. Great job Scotty.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Service: Garage Door Opener Install
Product: Garage Door Opener
Tom Chism
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Timely response, great service. Thanks.
You're welcome, it was our pleasure to help with your garage door needs. Thank you for sharing your feedback with us, we appreciate your business and look forward to working with you again in the future.
Service: Garage Door Repair
Geneva Yourse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scotty was great. He arrived early and was very knowledgeable about garage doors. He was very polite and worked quickly to install our new garage door opener. He even programmed our cars for us to open the doors.
Thank you for sharing such positive feedback. Scotty is a great employee and customers love him, we are happy to see he provided you with the five star service our customers deserve. We appreciate your business and look forward to working with you again.
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Todd
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andy did a great job. Told me how long it was going to take him to replace the belt on my opener and that’s exactly how long it took -including spraying the rollers and hinges with lubricant and testing the opener. Also, shout out to the phone staff, as it was very easy to reschedule my appointment.
Awesome to hear, thank you for sharing your experience with us. Andy is a valued employee and customers love him. We are so happy to see how satisfied you are with the service you received. We are here for you anytime, just give us a call. Thank you for your business and taking the time to leave a review.
Service: Garage Door Opener Repair
Gerard Roman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very quick install. Job done right.
Awesome to hear, so glad we could help. Thank you for trusting us with your business and please don't hesitate to call if we can help in the future.
Service: Broken Garage Door Spring Repair
Neel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Yeah, with out even trying to open the door. The quote was $800 for a spring replacement from Precision. So, I just paid the $75 fee and got a quote from Wayne Dalton and they replaced it for $350. I know I live in Cary, but just because I'm well off doesn't mean I'm stupid with my money.
We have reviewed your account and the 25 point safety inspection which showed your spring, cable and the door balance all failed inspection. We are certainly glad the technician did not try to open your door with a broken spring as the spring is the counterbalance and the muscle of the door. The technician could be seriously injured in an attempt to do so. We are sorry you felt our price was unfair but to imply that we only quoted you a particular price because of where you live, is completely inaccurate and that is not how we treat customers. We service all of our customers equally no matter what zip code they live in or what their home might make one believe they have in their bank account. As you said, you could go to the manufacturer and get the parts cheaper but unfortunately, we cannot sell parts and install them for the price we buy them for. Thanks for your consideration in using our service.
Service: Broken Garage Door Spring Repair
Richard Makowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Needed a new garage door opener and spring. Scotty Johnson was right on time when he said he would arrive. Mr. Johnson was professional, extremely knowledgeable and answered any questions and concerns I had. Job was completed as promised and on time. Scotty Johnson is one of the many reasons I will be a customer for life. Highly recommend Precision Door.
Thank you so much for taking the time to provide feedback. Scotty is a valued employee and we will share your kind words with him and tell him to keep up the good work. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Please don't hesitate to call if we can assist you in the future.
Service: Garage Door Opener Install
Product: Opener
Pat Dietz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you for your prompt service. Mike was very thorough, knowledgeable, and courteous.
Thank you so much for your 5-star review! We will share this with Mike and let him know to keep up the amazing work.
Service: Garage Door Repair
Jessica Wen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andy is professional and efficient. He arrived at my house on time and diagnosed the problem super fast. He knows very well what he is doing. 100% recommend Precision Door and Andy to anyone who needs their garage door repaired.
Thank you so much for your 5-star review and your recommendation! We will share this with Andy and let him know to keep up the amazing work.
Service: Garage Door Opener Install
Product: Garage Door Opener
Yamile Nazar
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very helpful
Thank you for your business and the five star review!
Service: Install Garage Doors
Nick Conley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had issue with garage door laser, which wasn't working, so we could only close door using a forced close. Our technician, Greg Gray, was awesome! We got same day service, he had replacement parts in his truck, and he took time to fix a poor laser mount situation, which the original home builders screwed up. My wife and I will continue to use Precision!!
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting our company, we appreciate your business. We look forward to working with you in the future if you need us.
Service: Garage Door Repair
Sandra Sully
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scotty did an outstanding job to dis my garage door problems. He was totally professional and worked extra hours to get the entire job done
Thank you so much for this great 5-star review. Scotty is a valued team member and we love seeing how satisfied you are with the service he provided. We really appreciate your business and are here to help in the future when needed.
Kim Whitt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Provided same day service. Mike was quick and explained the repair to me in detail. Would highly recommend.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Service: Garage Door Repair
Product: Springs
Carolyn Lee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent professionalism and expertise!
Thanks for the 5-star review. Our team is thrilled that you’re happy with the service you received. We appreciate your business very much and we are always here if you need help in the future.
Service: Garage Door Opener Repair
Product: Garage Door Opener
Larry Mcanallen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scotty Johnson is a straight-forward, honest and efficient professional. He knows his stuff and leaves you with a confidence you look for in a service provider. I ask for him personally when we need garage door service!
Thank you so much for the kind words, we will certainly pass them on to Scotty. He is a great employee and represents the service that we strive for all of our customers to experience. We appreciate your business very much and please let us know if we can assist you in the future.
Technician: Scotty Johnson
Service: Garage Door Opener Repair
Jason Bertoncino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door did a great job. They had an estimator come out to look at our home the same day I called. We talked through the process, the options, the costs and the timing...no surprises. It was a crazy weather day on our scheduled installation day, but our technician Jay showed up and stayed late until the job got done. He noticed a minor imperfection in one of door panels. He didn’t try to hide it, he let me know and took care of ordering a replacement. He still made sure that everything was working and operational before he left. That kind of integrity is not common. Great job! We love our new doors.
Thank you so much for the awesome feedback, we love reading how customers feel about the service they received. Jay is a valued employee and we are so pleased he was able to provide you with five star service. We hope you enjoy your new doors for years to come. We appreciate your business and please let us know if we can help in the future.
Service: Install Garage Doors
Product: Garage Doors
Jeff Wilhelm
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wayne was great on time Service and fully explained all my options in our garage door repair. He later fully explained and showed me all repairs work done. Would highly recommend this company to anyone who viewing this review.
Thank you so much for your business and the recommendation. We are pleased we could help take care of your garage door needs. Please let us know if we can help in the future!
Stephen Payne
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Greg did a great job replacing both springs on our garage door to get it working again. He was very safe and efficient in his workmanship.
Thank you for sharing about your experience. Greg is great and we love seeing how happy you are with the service he provided. We appreciate your business and the five star review. Please let us know if we can assist you in the future.
Service: Garage Door Repair
Product: Springs
Joseph Cosgriff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Awesome job! Our service tech, Scott, did a great and very professional.
Thank you, Scotty is a valued employee and we love seeing that he provided you with five star service. We appreciate your business and please let us know if we can help in the future.
Technician: Scotty Johnson
Service: Garage Door Repair
Steven Reeser
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Neighbors in the subdivision recommended Precision. Installer was great. he gave me 3 options with cost. I picked one and he was able to install immediately. Also was serviced same day as call. Even came 20 minutes earlier than estimated.
Awesome to hear, so glad we could work with you. We appreciate your business and please let us know if we can assist you in the future!
Rachel Garcia
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came same day I called. Fabulous service. Tech was wonderful in explaining the problem and giving me options. He even programmed both cars to open the garage door! Would definitely use again and recommend to anyone!
Thank you so much for your business and the recommendation. Greg is a great employee and we are so happy he provided you with five star service. If we can assist you in the future, please don't hesitate to call us.
Service: Broken Garage Door Spring Repair
Product: Garage Door Opener
Jill Giles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Awesome service
Thank you, we appreciate your business and the five star review!
Service: Garage Door Opener Repair
Jeff Beeler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Spring was broken when I went to get out this morning. My technician was out to the house and had my door fixed within 2.5 hours of my call. I highly recommend this company.
Thank you so much for your business and recommendation. We are happy that we could take care of your door needs so quickly. If you need help in the future, please let us know.
John MacPherson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Recommended by previous customer. Very glad we chose them!
Thank you for selecting us to service your garage door, happy we could help. We appreciate your business and the five star review!
Pat Napowsa
Great experience; rep was thorough and courteous. I really appreciate that he was not pushy. He professionally explained what we needed and the choices we could make. Repaired the door in a jiffy and was on his way. I like that!!
Awesome to hear, thank you for sharing your experience with us. Uri is a great employee and we love seeing he provided you with five star service. We appreciate your business very much!
Service: General repairs & installation
Carlyk Russell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Their service was truly excellent. Andy was not only knowledgeable and efficient, but also funny and a pleasure to talk with. He made a recommendation and explained everything to me in a very clear manner. I'm very happy with my service and would recommend Precision to anyone.
Awesome feedback, thank you for sharing your experience. Andy is a valued employee and does great work. We are so happy to see how satisfied you are with his work. We appreciate your business and the recommendation. If we can help in the future, please don't hesitate to call us.
Rick Holcombe
******UPDATE****** After posting the above review, I was contacted by Precision. There was a $250 mistake made in the initial bill which was corrected. In addition, in an effort to improve customer satisfaction an additional credit was also applied reducing the total bill to just under $900. As a result of the follow-up activities, I have adjusted the review to 3 stars. ++++++++++++original one star review++++++++++ The process to engage Precision was great and smooth. Excellent communication and timely response. However, the positives STOP THERE. When the tech arrived, it was upselling at every turn. Suddenly the cost skyrocketed first to $950 then another nearly $400 on top of that! The final bill was more than $1000 higher than any previous spring replacement I have had done. I contacted the company immediately afterward but have not had any response. I am astounded at the overall cost and will not be using this company again. Caveat emptor!
Rick, Thank you for taking my call and allowing me to make your experience with Precision as close to a 5 star experience as possible. As I explained, our new system did not forward your email and I truly have no excuse or even explanation for it. I've spoken to our technicians and went over the process of billing when we do total rebuilds, which is what was done to your doors and how not to add the cost of a spring to the order. I've also made sure to explain to them that maintenance done to an additional door must be noted so that it's not confusing to the customers and that it is made clear work was completed on 2 doors, not 1. Again, I would like to reiterate that our primary goal is to give all of our customers a 5 star experience and I hope we have accomplished this. Have a blessed day!
Service: General repairs & installation
Cathy Stone
Thank you for the five star review!
Service: General repairs & installation
James Moy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door broke in a unique way late on a Saturday night. We called and within an hour, they arrived and 2 hours later, everything was fixed. Couldn't have asked for more.
James, thank you for your business and the review! Glad we could be of assistance and if you need us in the future, please give us a call.
Technician: Scotty Johnson
Service: Garage Door Repair
Rick Kirkpatrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Established customer - again very satisfied with replacement of opener. Mike is excellent and always request him as technician.
Rick, Thank you for allowing us to do business with you again. We love hearing that Mike provided great service and that you were very satisfied with your experience. Please let us know if we can assist in the future.
Service: Garage Door Opener Install
Product: Opener
