5.0 1 2 3 4 5 488 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 11

Precision Garage Door

Same-day garage door repair in Chapel Hill, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 444 most recent customer reviews

Customers consistently describe Precision Garage Door of Raleigh’s Chapel Hill service as fast, professional, and easy to work with. Reviews emphasize responsive scheduling, clear explanations, knowledgeable technicians, and reliable repairs and installations that leave garage doors running smoothly, quietly, and safely. Many customers also note courteous, low-pressure service and strong overall communication from first call through completion.

What Customers in Your Area Mention Most

Responsiveness (133) Customers repeatedly praise how quickly Precision Garage Door of Raleigh responds, often offering same-day or next-day service and prompt follow-up after the initial call. Professionalism (131) Reviews frequently highlight professional, courteous, and respectful behavior from both office staff and technicians throughout the service experience. Expertise (126) Customers consistently describe technicians as knowledgeable, skilled, and able to diagnose problems accurately while offering practical repair solutions. Communication (121) Many reviews mention clear explanations, detailed walkthroughs, advance arrival notices, and patient answers to questions, making the service easy to understand. Speed (114) Customers often note that repairs and installations are completed quickly, efficiently, and within the expected time frame. Service (110) Reviews commonly praise helpful, friendly, and low-pressure service, with technicians taking care to explain options and support customers through the decision process. Reliability (88) Customers describe the company as dependable and consistent, with technicians arriving as promised and completing the work as committed. Workmanship (82) Reviews frequently mention quality repairs and installations, careful attention to detail, and doors or openers working better, smoother, and quieter after service. Trustworthiness (71) Many customers say the team is honest, transparent, and not pushy, with several noting that technicians recommend only needed work and build trust over repeated visits.

Recent Reviews from Chapel Hill, NC

Jason Hrdina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience with Precision Garage. Everything from the estimate, to customer service to installation. Day of installation went perfect.

Service: Install Garage Doors

Jim Lofrese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Evan, tech did an outstanding job. He went above and beyond to return to my home after there was an entry problem at the security gate. He explained his recommendation and presented me with repair options. The work was done efficiently and he removed all the worn parts. I used the web to find a company which included same day service.

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

nicholas true

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a 5 star rating.

Service: General repairs & installation

Madeline Blobe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Carrboro, NC 03/10/2024

I searched the internet and called your for 2 reasons. 24 hour response time. Good ratings online

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Repair

Product: Springs

Katie Malone

Google 1 2 3 4 5

Great service! Micheal Ottosen solved the issue and was wonderful to work with.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a review and a 5 star rating.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Charlie Farris

Google 1 2 3 4 5

Scotty was great! Courteous, knowledgeable, and professional. Garage door is much quieter and safer!

Response from Ashley Gammon, General Manager Business Owner

Thanks Charlie for the review and rating, glad to hear Scotty got you taken care of.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jan Hurley

Google 1 2 3 4 5

Michael Ottosen was extremely professional, knowledgeable and informative. Shared what our options were and made intelligent recommendations. Work was performed promptly and efficiently. Couldn’t have had better service

Response from Ashley Gammon, General Manager Business Owner

Awesome to hear you had a great experience with us, Thank you for the 5 star rating.

Service: General repairs & installation

Danks Burton

Google 1 2 3 4 5
Carrboro, NC 03/05/2024

Michael was outstanding - showed up on time, had all the parts with him to fix the problem, completed repairs in a timely manner and made sure everything worked properly before leaving. Great experience!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the opportunity to work with you on this project, we are very thankful for the kind words and the 5 star rating.

Service: General repairs & installation

Matt Smith

Google 1 2 3 4 5

Great service - nice and knowledgeable tech.

Response from Ashley Gammon, General Manager Business Owner

Thanks Matt we appreciate the kind words and the 5 star rating.

Service: General repairs & installation

Gerald Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good guys. Fair prices. Did what they said they would do. Showed up on time. Did a perfect job quickly and efficiently. We will have them back when we need more work.

Service: Install Garage Doors

Product: Garage Doors

Andre Boursse

Google 1 2 3 4 5

Scotty provided expert service. He explained the problem with the garage door set-up, why it would help and make it work, and how to take care of the operation of our garage door. He was very pleasant and clear with what needed to be done to make the garage door work. Thank you for your great service.

Response from Ashley Gammon, General Manager Business Owner

We can’t thank you enough for the kind words about Scotty. Your review means a lot to us and lets us know we’re on the right track!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Zona Norwood

Google 1 2 3 4 5
Carrboro, NC 02/21/2024

My experience with Precision could not have been better. Scotty came and helped me determine what I needed and Jonathan came and installed my new garage door. I highly recommend Precision!!

Response from Ashley Gammon, General Manager Business Owner

Thank you Zona. I will pass this on to the team, we appreciate the 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Peter Cane

Google 1 2 3 4 5

Micheal Ottesen did a great job w the new door

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to post a review and the 5 star rating about Michael.

Service: General repairs & installation

Sean A Meltzer

Google 1 2 3 4 5

Great service, came out and had garage door working well

Response from Ashley Gammon, General Manager Business Owner

Always great to hear we earned a 5 star rating. Thank you for the review.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kevin Tewes

Google 1 2 3 4 5

Scotty provided great service today.

Response from Ashley Gammon, General Manager Business Owner

Nice to hear that Scotty earned a 5 star rating. We appreciate you taking the time to leave us a review.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Laurie Thurber

Google 1 2 3 4 5

My garage door broke at 8pm last night and Scotty Johnson was at my house at 8:30am the next morning fixing the door. Incredibly responsive and professional! Thank you!

Response from Ashley Gammon, General Manager Business Owner

We appreciate the feedback Laurie. Thank you for the review and 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kelly Gilmore

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a 5 star rating.

Service: General repairs & installation

JAMES NORWOOD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My door was installed by jonathan (think that is his name) He did an excellent and professional job. I was very impressed with his personality and work ethics.

Service: Install Garage Doors

UNC Finley Golf Club

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician was very thorough and pleasant. Showed up on time, actually early. Will absolutely use your company again

Service: Garage Door Repair

Product: Springs

Donald e Vaughn jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a Precision Garage door for years. I am now buying my second door. I have dogs and I am constantly opening and closing the garage door. The Precision Garage door has never failed. I also like the quick service for maintenance of the door and the great and overly friendly technicians. I will not buy from any other company.

Service: Install Garage Doors

Product: Garage Doors

Michael Lemon

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We appreciate your support and are glad to hear you had a positive experience with Precision Garage Door Service in Morrisville.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Alice Chuang Ivester

Google 1 2 3 4 5

Richard at precision was great! He was very professional and explained the issues clearly. Also, Precision was able to schedule someone to come out within 24 to 48 hours and it was even during the Thanksgiving holiday week. We will definitely be using them for all of our garage door needs in the future!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Richard provided professional service and that we could accommodate your schedule during the holiday week. We look forward to assisting you with all your garage door needs in the future!

Service: General repairs & installation

Harriet Crisp

Google 1 2 3 4 5

He was just wonderful and very professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our technician provided you with wonderful and professional service. Your satisfaction is important to us.

Service: General repairs & installation

Chad Lambert

Google 1 2 3 4 5

Michael Ottosen did a great job with my garage door. He gave me different options for my repair. Awesome job, works great!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your 5-star review! We will share this Michael to let them know to keep up the amazing work.

Service: General repairs & installation

Janerio Farrington

Google 1 2 3 4 5

The garage door emergency was repaired quickly after my call to Precision. Thank you Scottie for your rapid response and knowledge of garage doors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Scottie provided a quick and knowledgeable response to your garage door emergency. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Larry Manaugh

Google 1 2 3 4 5

Michael Ottosen is the best. Super knowledgeable. Really a great experience all around. Recommend highly and will use again. Thx.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Service: General repairs & installation

Matt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door motor quit the Wednesday before Thanksgiving and I called the company who installed it for service. I was told the service center would be closed until Monday and to call back. After a quick search of other options, I came across Precision and gave them a call. A very helpful person answered and said she could schedule a repair for that Friday between 8-12p. Richard McCann called about 8:30 to say he was on his way and arrived about 15 minutes later. He was personable, knowledgeable and very professional in going over my options for repair. We agreed on a motor/springs combo and the repair was done in less than 90 minutes. As others have commented, the markup on these items were ridiculous. However, I realize I am not simply paying for the parts but the labor, quality of work, service and my TIME. So, to have a daily necessity replaced professionally, by a quality technician in less than 90 minutes for the price I paid evens out in my mind. Great experience with Precision and will definitely call Richard again if future service is needed!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Therisa Pienaar

Google 1 2 3 4 5

Scotty did a great job, getting our garage door fixed so that we could get our cars out. He was knowledgeable and easy to work with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty was able to assist you effectively with your garage door. If you need further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Valerie Steenkamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The installer was super friendly, helpful, and competent. He took time to explain the options and to install the app. We will absolutely recommend you to others.

Service: Garage Door Opener Install

Product: Garage Door Opener

David Tredwell

Google 1 2 3 4 5

Andy was fantastic! He managed to fix our (thoroughly busted) garage door, explain every issue, provide tips for maintenance, and get everything in working order in under an hour. Excellent service!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Andy was able to fix your garage door efficiently and provide helpful maintenance tips. Your satisfaction is our priority!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Chapel Hill neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 500-5160
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Suite 201

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Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

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Office: (919) 230-6000
411 East Broad Street
Unit B

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Office: (919) 355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

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Office: (919) 626-3379
800 W Williams St
Suite 231M

Apex, NC 27502