5.0 1 2 3 4 5 482 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 11

Precision Garage Door

Same-day garage door repair in Chapel Hill, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 439 most recent customer reviews

Customers in Chapel Hill consistently describe Precision Garage Door of Raleigh as fast, professional, and highly knowledgeable, with strong follow-through from scheduling to repair or installation. Reviews repeatedly praise clear explanations, courteous technicians, responsive service, and garage doors that are left running smoother, quieter, and more reliably. Many customers also note honest recommendations, strong communication, and a low-pressure experience that helps them feel confident in the work.

What Customers in Your Area Mention Most

Responsiveness (144) Customers repeatedly praise the company for fast responses, same-day or next-day appointments, quick callbacks, and rapid arrival when garage door issues come up. Professionalism (140) Reviews consistently describe the technicians and office team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (131) Customers frequently mention knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and confidently guide repair or replacement decisions. Communication (122) Reviewers appreciate clear explanations, advance arrival notices, follow-up calls or texts, and straightforward updates about options, costs, and next steps. Speed (110) Many reviews highlight quick repairs, efficient service visits, and jobs completed in a short time once the technician arrives. Service (108) Customers often praise the overall service experience as excellent, helpful, friendly, and customer-focused, with technicians taking time to answer questions and make the process easy. Trustworthiness (72) Reviewers regularly describe the company as honest, trustworthy, and low-pressure, with recommendations that feel necessary rather than upsold. Workmanship (68) Customers note that repairs and installations are done carefully and correctly, often leaving the door working better, smoother, quieter, or like new. Friendliness (65) Technicians are frequently described as friendly, personable, kind, and pleasant to have at the home.

Recent Reviews from Chapel Hill, NC

Jan Hurley

Google 1 2 3 4 5

Michael Ottosen was extremely professional, knowledgeable and informative. Shared what our options were and made intelligent recommendations. Work was performed promptly and efficiently. Couldn’t have had better service

Response from Ashley Gammon, General Manager Business Owner

Awesome to hear you had a great experience with us, Thank you for the 5 star rating.

Service: General repairs & installation

Danks Burton

Google 1 2 3 4 5
Carrboro, NC 03/05/2024

Michael was outstanding - showed up on time, had all the parts with him to fix the problem, completed repairs in a timely manner and made sure everything worked properly before leaving. Great experience!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the opportunity to work with you on this project, we are very thankful for the kind words and the 5 star rating.

Service: General repairs & installation

Matt Smith

Google 1 2 3 4 5

Great service - nice and knowledgeable tech.

Response from Ashley Gammon, General Manager Business Owner

Thanks Matt we appreciate the kind words and the 5 star rating.

Service: General repairs & installation

Gerald Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good guys. Fair prices. Did what they said they would do. Showed up on time. Did a perfect job quickly and efficiently. We will have them back when we need more work.

Service: Install Garage Doors

Product: Garage Doors

Andre Boursse

Google 1 2 3 4 5

Scotty provided expert service. He explained the problem with the garage door set-up, why it would help and make it work, and how to take care of the operation of our garage door. He was very pleasant and clear with what needed to be done to make the garage door work. Thank you for your great service.

Response from Ashley Gammon, General Manager Business Owner

We can’t thank you enough for the kind words about Scotty. Your review means a lot to us and lets us know we’re on the right track!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Zona Norwood

Google 1 2 3 4 5
Carrboro, NC 02/21/2024

My experience with Precision could not have been better. Scotty came and helped me determine what I needed and Jonathan came and installed my new garage door. I highly recommend Precision!!

Response from Ashley Gammon, General Manager Business Owner

Thank you Zona. I will pass this on to the team, we appreciate the 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Peter Cane

Google 1 2 3 4 5

Micheal Ottesen did a great job w the new door

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to post a review and the 5 star rating about Michael.

Service: General repairs & installation

Sean A Meltzer

Google 1 2 3 4 5

Great service, came out and had garage door working well

Response from Ashley Gammon, General Manager Business Owner

Always great to hear we earned a 5 star rating. Thank you for the review.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kevin Tewes

Google 1 2 3 4 5

Scotty provided great service today.

Response from Ashley Gammon, General Manager Business Owner

Nice to hear that Scotty earned a 5 star rating. We appreciate you taking the time to leave us a review.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Laurie Thurber

Google 1 2 3 4 5

My garage door broke at 8pm last night and Scotty Johnson was at my house at 8:30am the next morning fixing the door. Incredibly responsive and professional! Thank you!

Response from Ashley Gammon, General Manager Business Owner

We appreciate the feedback Laurie. Thank you for the review and 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kelly Gilmore

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a 5 star rating.

Service: General repairs & installation

JAMES NORWOOD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My door was installed by jonathan (think that is his name) He did an excellent and professional job. I was very impressed with his personality and work ethics.

Service: Install Garage Doors

UNC Finley Golf Club

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician was very thorough and pleasant. Showed up on time, actually early. Will absolutely use your company again

Service: Garage Door Repair

Product: Springs

Donald e Vaughn jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a Precision Garage door for years. I am now buying my second door. I have dogs and I am constantly opening and closing the garage door. The Precision Garage door has never failed. I also like the quick service for maintenance of the door and the great and overly friendly technicians. I will not buy from any other company.

Service: Install Garage Doors

Product: Garage Doors

Michael Lemon

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We appreciate your support and are glad to hear you had a positive experience with Precision Garage Door Service in Morrisville.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Alice Chuang Ivester

Google 1 2 3 4 5

Richard at precision was great! He was very professional and explained the issues clearly. Also, Precision was able to schedule someone to come out within 24 to 48 hours and it was even during the Thanksgiving holiday week. We will definitely be using them for all of our garage door needs in the future!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Richard provided professional service and that we could accommodate your schedule during the holiday week. We look forward to assisting you with all your garage door needs in the future!

Service: General repairs & installation

Harriet Crisp

Google 1 2 3 4 5

He was just wonderful and very professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our technician provided you with wonderful and professional service. Your satisfaction is important to us.

Service: General repairs & installation

Chad Lambert

Google 1 2 3 4 5

Michael Ottosen did a great job with my garage door. He gave me different options for my repair. Awesome job, works great!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your 5-star review! We will share this Michael to let them know to keep up the amazing work.

Service: General repairs & installation

Janerio Farrington

Google 1 2 3 4 5

The garage door emergency was repaired quickly after my call to Precision. Thank you Scottie for your rapid response and knowledge of garage doors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Scottie provided a quick and knowledgeable response to your garage door emergency. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Larry Manaugh

Google 1 2 3 4 5

Michael Ottosen is the best. Super knowledgeable. Really a great experience all around. Recommend highly and will use again. Thx.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Service: General repairs & installation

Matt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door motor quit the Wednesday before Thanksgiving and I called the company who installed it for service. I was told the service center would be closed until Monday and to call back. After a quick search of other options, I came across Precision and gave them a call. A very helpful person answered and said she could schedule a repair for that Friday between 8-12p. Richard McCann called about 8:30 to say he was on his way and arrived about 15 minutes later. He was personable, knowledgeable and very professional in going over my options for repair. We agreed on a motor/springs combo and the repair was done in less than 90 minutes. As others have commented, the markup on these items were ridiculous. However, I realize I am not simply paying for the parts but the labor, quality of work, service and my TIME. So, to have a daily necessity replaced professionally, by a quality technician in less than 90 minutes for the price I paid evens out in my mind. Great experience with Precision and will definitely call Richard again if future service is needed!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Therisa Pienaar

Google 1 2 3 4 5

Scotty did a great job, getting our garage door fixed so that we could get our cars out. He was knowledgeable and easy to work with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty was able to assist you effectively with your garage door. If you need further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Valerie Steenkamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The installer was super friendly, helpful, and competent. He took time to explain the options and to install the app. We will absolutely recommend you to others.

Service: Garage Door Opener Install

Product: Garage Door Opener

David Tredwell

Google 1 2 3 4 5

Andy was fantastic! He managed to fix our (thoroughly busted) garage door, explain every issue, provide tips for maintenance, and get everything in working order in under an hour. Excellent service!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Andy was able to fix your garage door efficiently and provide helpful maintenance tips. Your satisfaction is our priority!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

John Thompson

Google 1 2 3 4 5

Brandon did an amazing job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon provided amazing service. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

Julia Held

Google 1 2 3 4 5

Michael was very friendly explained the process. Helped me weigh the pros and cons. He was very efficient. He did a fantastic job

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Michael provided friendly and efficient service while explaining the process. Your satisfaction is important to us!

Service: General repairs & installation

Anne Sparks

Google 1 2 3 4 5

Michael Ottosen was great. Took his time to go over everything & explain how & why things were failing. I never felt pressure to buy or upgrade anything. I would definitely call him again!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Michael provided thorough explanations and a pressure-free experience. We appreciate your trust and look forward to assisting you again!

Service: General repairs & installation

Steve Kuenzli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fabulous service! Friendly, knowledgeable inspection of our old (broken) door - clear alternatives laid out. Hugely helpful installation service that went that extra bit above and beyond that will make me want to call them back next time. (And FAST!!!!! Our new garage door was up and running about 24 hours from the time we first called! OK, OK, I know everybody is not lucky enough to have a last-minute cancellation fall into their laps like that, but...)

Chris Colucci

Technician: Chris Colucci

Service: Install Garage Doors

Product: Garage Doors

Nancy Wall

Google 1 2 3 4 5

Brandon Mills provided great service. Answered all questions and gave simple, clear instructions.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Brandon Mills provided exceptional service and clear instructions. Your satisfaction is important to us.

Service: General repairs & installation

Gerald Koermer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very happy with the service and results from the installation of my garage door. Installation went without a hitch. Personnel were very professional and easy to work with. Overall excellent job with no complaints

Service: Install Garage Doors

Ready to Experience 5-Star Service?

Join your Chapel Hill neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Ste 2H2

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Office: 919-205-3921
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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502