5.0 1 2 3 4 5 482 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 16

Precision Garage Door

Same-day garage door repair in Chapel Hill, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 439 most recent customer reviews

Customers in Chapel Hill consistently describe Precision Garage Door of Raleigh as fast, professional, and highly knowledgeable, with strong follow-through from scheduling to repair or installation. Reviews repeatedly praise clear explanations, courteous technicians, responsive service, and garage doors that are left running smoother, quieter, and more reliably. Many customers also note honest recommendations, strong communication, and a low-pressure experience that helps them feel confident in the work.

What Customers in Your Area Mention Most

Responsiveness (144) Customers repeatedly praise the company for fast responses, same-day or next-day appointments, quick callbacks, and rapid arrival when garage door issues come up. Professionalism (140) Reviews consistently describe the technicians and office team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (131) Customers frequently mention knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and confidently guide repair or replacement decisions. Communication (122) Reviewers appreciate clear explanations, advance arrival notices, follow-up calls or texts, and straightforward updates about options, costs, and next steps. Speed (110) Many reviews highlight quick repairs, efficient service visits, and jobs completed in a short time once the technician arrives. Service (108) Customers often praise the overall service experience as excellent, helpful, friendly, and customer-focused, with technicians taking time to answer questions and make the process easy. Trustworthiness (72) Reviewers regularly describe the company as honest, trustworthy, and low-pressure, with recommendations that feel necessary rather than upsold. Workmanship (68) Customers note that repairs and installations are done carefully and correctly, often leaving the door working better, smoother, quieter, or like new. Friendliness (65) Technicians are frequently described as friendly, personable, kind, and pleasant to have at the home.

Recent Reviews from Chapel Hill, NC

Mike Byerley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional and prompt responses. Despite a manufacturing delay, they did a wonderful job.

Service: Install Garage Doors

Product: Garage Doors

Joanna Bowen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great fast service

Service: Garage Door Repair

Melissa Holt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty was wonderful! He has me all set up and explained everything thoroughly. Thank you for taking great care of us!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Dale Barnhill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick response, a thorough assessment of the issues to and multiple repair options were very accommodating. Master tech Scotty had all needed to repair parts on his truck and guided me through the complete process. Repair was completed in a timely and professional manner. I highly recommend Precision Door and would not hesitate to engage their services for any future needs.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Garage Door Opener

Janet Parton

Google 1 2 3 4 5

I would recommend this company for service or replacement. They show up when they say they will. They are very knowledgeable about what needs done and don’t try to sell you something you don’t need. Install was very quick and efficient. The quality of the customer service and materials are top notch!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your recommendation! We're glad our timely service, knowledgeable staff, and efficient installation met your expectations. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Raymond Malaguti

Google 1 2 3 4 5

Great experience, very professional. Paul did an amazing job. Explained all the details of the work he completed. I would recommend Paul and Precision Door for all your garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with Paul and found his work professional and thorough. Your recommendation means a lot to us!

Service: General repairs & installation

Caroline Trautman

Google 1 2 3 4 5

Prompt, polite, and professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad you found our service prompt, polite, and professional. We appreciate your support!

Service: General repairs & installation

Kevin Johnson

Google 1 2 3 4 5

Rapid response to service request and high quality service. Highly recommended

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your rapid service experience and appreciate your recommendation.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Michael Cooper Barefoot

Google 1 2 3 4 5

Personable, fast service. Paul did a good job of explaining our options, and he finished the work for exactly the estimated amount. Nice warranty too!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Paul provided personable and efficient service while clearly explaining your options. We appreciate your trust in us and are pleased you value the warranty.

Service: General repairs & installation

Craig Drake

Google 1 2 3 4 5

A great shout out to Scotty Johnson for an incredible install of our new garage door opener!! After cleaning up the work area, Scotty took the time to carefully explain the controls and their operation. Thank you!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided excellent service and took the time to explain everything. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Diana R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The Precision technician, Scotty, was professional and expert, and he quickly diagnosed the problems and replaced the garage door opener. The new equipment is wonderful, really smooth and quiet.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Gregory Florek

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.

Service: General repairs & installation

Jeff Greene

Google 1 2 3 4 5
Carrboro, NC 04/06/2021

Excellent fast service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you received excellent and fast service. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

James Ryan

Google 1 2 3 4 5

Scotty Johnson was amazing! Very friendly, personable and most definitely is very knowledgeable of garage doors. Fast, friendly with great service and quality work. Highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Scotty provided excellent service and demonstrated his knowledge. Your recommendation means a lot to us!

Service: General repairs & installation

Denny M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had to have "emergency service" on Sunday when our spring broke. Our rollers were 17 years old and giving out, too. Scotty came out to our house, ahead of schedule(!), to take care of things. He reviewed the various options to help us make a decision. He is extremely knowledgeable and performed the work in an efficient manner. He reprogrammed both vehicles, too. Our door now works great and is much quieter than before. Would highly recommend Scotty.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

James Johnson

Google 1 2 3 4 5

Greg was polite and knowledgeable. He worked efficiently and fixed the problem quickly. Precision was easy to schedule and arrived on time.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Greg provided efficient and knowledgeable service. We appreciate your support and look forward to assisting you again in the future.

Service: General repairs & installation

William Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very happy with service today! Scotty was professional & quickly diagnosed the problem and took care of it. Thanks!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Angie Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Andy was patient, thorough, and efficient!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Garage Door Opener

LaDonna Huseman

Google 1 2 3 4 5

Scotty Johnson did an awesome job setting up our new system! It is so quiet, we can barely hear it open and close!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Scotty Johnson provided excellent service and that you're enjoying your quiet new system.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Joe Buonfiglio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chris in customer service and the technician, Parker, did an excellent job; professional, courteous, on-time, fast same-day quality work. Top-shelf operation. I'd recommend them to anyone.

Service: Garage Door Repair

Product: Springs

Nancy Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Clear explanation of my problem. very polite and professional.

Response from Tim Yeager Business Owner

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Service: Garage Door Repair

david culp

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for the five star review, it's very much appreciated!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Vivian De rivero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service from the office staff to the technician. Polite, efficient, knowledgeable and honest.

Response from Tim Yeager Business Owner

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. We appreciate your business and look forward to working with you again.

Service: Garage Door Repair

Kathy Mills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Super quick appointment scheduled, the service technician was polite and knowledgeable.

Response from Tim Yeager Business Owner

We are so happy to hear this, thank you for sharing. We appreciate your business and please let us know what we can do for you in the future.

Service: Garage Door Opener Install

Product: Garage Door Opener

Ling Yuan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Nice people, great work.

Response from Tim Yeager Business Owner

Thank you, so glad we could help with your door needs. We appreciate the kind words and look forward to working with you again if needed.

Service: Install Garage Doors

Product: Garage Doors

Phil Mendeys

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Carrboro, NC 05/26/2020

Very quick follow up and professional work completed. My second great experience !!

Response from Tim Yeager Business Owner

Thank you for sharing your experience with us. We appreciate you continuing to trust us with your business and we look forward to working with you for many years.

Service: Garage Door Opener Install

Product: Opener

Charlotte Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It is too early to write a review. I have to see if the garage doors work better and if so, for how long. I was very unhappily surprised by the bill, which was three times what I thought I had authorized. Mike, the Service Représentative was knowledgeable and answered my questions. He then recommended new ball bearings for one of the doors. I thought I had authorized $250 to be spent. My husband paid him and told me the bill was $700. That was for two doors ball bearings replacement and a tuneup. That is $450 more than what I expected and absolutely a budget killer. I am not happy. I should have required a written estimate prior to authorizing the work. He should have told us what the total estimated amount would be. Saying « I am not happy » is putting it mildly. Very mildly.

Response from Tim Yeager Business Owner

Thank you for taking the time to leave a review and for your business. We appreciate you taking our call to discuss pricing questions and what we can do to make this correct. We apologize for the inconvenience but we are happy we could make it right by providing you with a partial refund as we discussed on the call. We always strive for every customer to feel like they received 5 star service with every call we go on and we are sorry we missed the mark with you. Please let us know if we can assist you in the future with any door needs.

Service: Broken Garage Door Spring Repair

Product: Springs

Minesh Patel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Nice work and explaination his woo.

Response from Tim Yeager Business Owner

We appreicate your business and you taking the time to leave a review. Please let us know if we can help in the future.

Service: Garage Door Repair

Product: Rollers

Adam Broome

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called yesterday because our garage door was making worrisome noises and sagging. The scheduler offered an appointment the same day but I had to defer it until this morning. Andy called and offered to come early after finishing the prior job sooner than expected, which worked out well. He was very professional and courteous, did an inspection, pointed out a broken spring I had overlooked and other issues, and explained the choices available. I elected to go with every option offered, and two hours later have a well-functioning door with new springs, new rod, new drums, new bearings, new cables, new rollers, new door seal, added bracing, etc. I'm looking forward to many more years of good service from the door, and the price was fair. - A very satisfied customer

Response from Tim Yeager Business Owner

Fantastic feedback, thank you for sharing your experience. Customer satisfaction is our main goal and we love seeing that you were so satisfied with your service from Andy. Andy is a valued employee and does great work, we are so happy he could help take care of your garage door needs. We appreciate your business and look forward to working with you again if needed.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Springs

Andrew Yu

Google 1 2 3 4 5
Carrboro, NC 01/11/2020

Came out in an hour and fixed a spring in 2 hours. All on a Saturday morning. Great service, reasonable price. Ask for technician Greg.

Response from Ashley Gammon, General Manager Business Owner

Andrew, thank you for your business and for the review. We are pleased to hear that Greg provided great service. Please reach out if you need us in the future.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Chapel Hill neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 874-1012
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Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
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Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502