5.0 1 2 3 4 5 482 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 15

Precision Garage Door

Same-day garage door repair in Chapel Hill, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 439 most recent customer reviews

Customers in Chapel Hill consistently describe Precision Garage Door of Raleigh as fast, professional, and highly knowledgeable, with strong follow-through from scheduling to repair or installation. Reviews repeatedly praise clear explanations, courteous technicians, responsive service, and garage doors that are left running smoother, quieter, and more reliably. Many customers also note honest recommendations, strong communication, and a low-pressure experience that helps them feel confident in the work.

What Customers in Your Area Mention Most

Responsiveness (144) Customers repeatedly praise the company for fast responses, same-day or next-day appointments, quick callbacks, and rapid arrival when garage door issues come up. Professionalism (140) Reviews consistently describe the technicians and office team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (131) Customers frequently mention knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and confidently guide repair or replacement decisions. Communication (122) Reviewers appreciate clear explanations, advance arrival notices, follow-up calls or texts, and straightforward updates about options, costs, and next steps. Speed (110) Many reviews highlight quick repairs, efficient service visits, and jobs completed in a short time once the technician arrives. Service (108) Customers often praise the overall service experience as excellent, helpful, friendly, and customer-focused, with technicians taking time to answer questions and make the process easy. Trustworthiness (72) Reviewers regularly describe the company as honest, trustworthy, and low-pressure, with recommendations that feel necessary rather than upsold. Workmanship (68) Customers note that repairs and installations are done carefully and correctly, often leaving the door working better, smoother, quieter, or like new. Friendliness (65) Technicians are frequently described as friendly, personable, kind, and pleasant to have at the home.

Recent Reviews from Chapel Hill, NC

R. Olmsted

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Desperately needed emergency help (residential) well after normal hours to get the garage (2 car) door functioning again. Called Precision at 7:30 pm and was pleasantly surprised to be able to get an appt for 10 pm that very evening. Richard McCann came to the rescue. Richard assessed the situation quickly, provided options to resolve the problems and once a plan was chosen, was extremely efficient in completing the work by midnight ; ( replaced 2 springs, installed new safety cables, new lift motor and track, etc.) Quite impressive , indeed. I highly recommend Precision ( and Richard) for your garage door repair needs.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Garage Door Opener

Michael Benkowitz

Google 1 2 3 4 5

Scotty Johnson was great. Very through explanation of our problem, quick resolution and took time to make sure we understood all of the new equipment

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided a thorough explanation and quick resolution. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Michael K

Google 1 2 3 4 5

Paul did an excellent job

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Paul provided excellent service. Your satisfaction is our priority.

Service: General repairs & installation

Craig Lee

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Wake Forest. Your satisfaction is our priority.

Service: General repairs & installation

Barry Joyce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul was terrific and very helpful in finding a cistern effective way to manage our needs within our budget. We’ll never use anyone other than Precision Door.

Service: Garage Door Repair

Product: Cables

Ginny Janzen

Google 1 2 3 4 5

Paul came out and quickly diagnosed the problem and replaced the system. Very courteous, prompt and skilled.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Paul provided prompt and skilled service. Your satisfaction is important to us!

Service: General repairs & installation

Adam Broome

Google 1 2 3 4 5

Paul and Precision Door provided exceptional service. I called with a broken drive belt and failed garage door opener on Saturday morning. By Sunday afternoon, within an hour after Paul arrived, I had a new and much upgraded system installed. Paul gave outstanding support in setting up the new system for access with my smartphone and the new door controller. The service could not have been better. Highly recommended.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Paul provided exceptional service with your new garage door system. Your recommendation means a lot to us!

Service: General repairs & installation

Paul Dowden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service from Paul

Service: Garage Door Repair

Karin Gess

Google 1 2 3 4 5

Shane installed my new garage door yesterday. On time, really friendly, super work, and so patient with me. He also helped me with a home repair issue outside of his area that others were unable to help with. I can't recommend Precision Door or Shane any more highly! *****

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review! We're glad to hear Shane provided excellent service and went above and beyond. Your recommendation means a lot to us!

Service: General repairs & installation

Phil Drayson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

TV ad

Service: Garage Door Opener Repair

Product: Garage Door Opener

Ben Feldman

Google 1 2 3 4 5

Precision Garage Door service is excellent. Then came out within 24 hour and we’re super knowledgeable and fixed my problem right away. Our technician Greg was super nice and patient. Great service!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear that Greg provided excellent service and resolved your issue quickly. Your satisfaction is our priority!

Service: General repairs & installation

Tracy Gosselin

Google 1 2 3 4 5
Carrboro, NC 05/23/2022

Great experience with scheduling and confirmation of appointment. Paul was great with assessing the issue/s, educating us on what needed to be fixed, and then repairing them.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your great experience with scheduling and Paul's service. Your satisfaction is important to us.

Service: General repairs & installation

Hamid Lalani

Google 1 2 3 4 5

Paul was awesome. Came earlier than expected on a Sunday night and got work done quickly

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Paul provided prompt and efficient service on a Sunday night. Your satisfaction is our priority.

Service: General repairs & installation

Melissa Herzog

Google 1 2 3 4 5

Beautiful doors! Excellent service and installation and we were able to get custom doors in a reasonable amount of time.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad you love your beautiful custom doors and appreciated our service and installation. If you need anything else, feel free to reach out!

Service: General repairs & installation

Andrew Davis

Google 1 2 3 4 5

Very happy with Brandon’s work. He diagnosed the issues and provided high-quality work to fix our garage door.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Brandon provided excellent service and effectively diagnosed the issues with your garage door. Your satisfaction is important to us!

Service: General repairs & installation

Darryl Zeldin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional service. The technician was prompt, efficient and help me to set up both cars and the mobile app. Overall very satisfied with the installation

Service: Install Garage Doors

Product: Garage Doors

Andrew Preston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Justin was great in replacing my garage door motor assembly, new belts, etc. replacing door rollers and lubricating everywhere needed. Works like new. Also was quick and thorough, showed me Photos of the damaged gear and belt. Andy in Chapel Hill

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Steven Franklin

Google 1 2 3 4 5

Lucas Fisher and Tim McRae were both courteous and meticulous while installing our new garage door and opener. They noticed a defect in the upper panel of our newly installed door, brought it to our attention and arranged for a replacement panel. Although the garage door was useable, the replacement panel was installed 8 days later by Lucas. The defect, which I noticed when they left, would have effected the long term garage door performance and could result in further door damage. They accepted partial payment until the installation was completed. After the initial door installation, Lucas helped us setup the MyQ WiFi system, program the wireless Keyless Entry system and understand programming of the remote controls in a manner that was clear and accurate. I had a number of questions answered including questions about not using LED light bulbs with the newly installed opener. He correctly explained that he was installing LED bulbs rated for garage door use. Overall, I was very pleased with my experience with this garage door service company and their installers.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your detailed review. We're glad to hear that Lucas and Tim provided courteous service and ensured the installation was done right. Your satisfaction is important to us, and we appreciate your feedback on the MyQ system and LED bulbs. If you need further assistance, feel free to contact us at (919) 500-5160.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

George Abercrombie

Google 1 2 3 4 5

Andy is very professional, friendly, and competent. He did a great job and made it look easy! Thank you.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words about Andy! We're glad to hear he provided professional and friendly service. Your satisfaction is our priority.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Haley Wamble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick response and exceptional service!

Service: Garage Door Repair

Product: Remotes / Keypad

Bart Bartlett

Google 1 2 3 4 5

These guys showed up and quoted me hundreds of dollars more than they quoted me over the phone. The tech was very knowledgeable but was trying to sell me far more than my garage doors actually needed. I had another company come in and do the required work for $270 less than the $700 Precision wanted once they got here.

Response from Ashley Gammon, General Manager Business Owner

Thank you for calling Precision to provide a quote for your garage door repairs. The quotes provided over the phone by the call center are general prices for springs, so they will not match exactly what the quotes are that the technician provides once he does a full 25 point inspection on the door. Our technicians are trained to advise the customer of every possible component of the door that might need to be addressed either at that time, or in the future. We will never perform any work that isn't explained and agreed upon by the customer. We reviewed the 25 point inspection of your door and you did in fact have multiple components that failed the inspection. We certainly could have replaced just your springs, as we provided you a quote for both springs and a tune up for $536.21. That quote didn't address any of the other items found on the inspection. We would be happy to help with anything you need in the future, so please don't hesitate to reach out.

Service: General repairs & installation

Joanne Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty did a great job servicing our garage door. It now works smoothly and quietly!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

Debbie Jepson

Google 1 2 3 4 5

Trevor arrived at 12pm precisely for his 12-2pm appointment slot. He was courteous throughout. After performing his 25 point safety inspection he took the time to cost out and fully explain alternative solutions for my repair to ensure my system was safe and functioning efficiently. He did the same for the system on our second door. He carried out the repair to my door, having all the parts to hand, and I felt confident that it was running safely, and more quietly, by the time he left. I will happily return to Precision for future repairs. Thanks Trevor.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about Trevor's service. We're glad he was able to provide thorough inspections and effective repairs for both doors. We look forward to assisting you with any future garage door needs.

Service: General repairs & installation

Patty Courtright

Google 1 2 3 4 5

Scotty provided top-notch service! He was efficient, extremely capable and very patient in setting everything up and explaining the entire process. We highly recommend him and Precision Door!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided efficient and thorough service. Your recommendation means a lot to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Anna Kate Owens

Google 1 2 3 4 5

Scotty was very knowledgeable, professional and prompt. Excellent service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Scotty provided knowledgeable and prompt service. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sarah Carrington

Google 1 2 3 4 5

Scotty Johnson was excellent, all of the way around. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided excellent service. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Alan Briggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Carrboro, NC 12/12/2021

Scotty Johnson did outstanding work in all respects. He was professional, knew his stuff, worked well and completed all work timely

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Carmine Prioli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Absolutely great service from first (phone) contact until the job was finished! The technician (Justin) was punctual, articulate, knowledgeable and professional in every way. This company has our highest recommendation!

Service: Broken Garage Door Spring Repair

Product: Springs

Janice Engelhardt

Google 1 2 3 4 5

The garage repair person was on time, and did what appeared to be a very thorough job of getting our early 1980s era one car garage up and running again. There were more issues present than what we thought was a broken spring, however. The final cost to us was a little over $1,400 which was a bit surprising. Could we have had it repaired for less? I don’t know. Regardless, we are satisfied with the work he did. Our garage door runs much more smoothly now and has a 7 year guarantee.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear you were satisfied with the thoroughness of our technician and the improved performance of your garage door. For any cost-related questions, please feel free to contact us at (919) 213-4742.

Service: General repairs & installation

Roy Brooks

Google 1 2 3 4 5

Knowledgeable, friendly, and prompt. Highly recommended.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you found our team knowledgeable, friendly, and prompt. Your recommendation means a lot to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Chapel Hill neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

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Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
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Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502