5.0 1 2 3 4 5 185 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 3

Precision Garage Door

Same-day garage door repair in Chapel Hill, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 183 most recent customer reviews

Customers consistently describe Precision Garage Door of Raleigh’s Chapel Hill-area service as prompt, professional, and easy to work with. Reviews emphasize fast response times, knowledgeable technicians who explain the issue clearly, and high-quality repairs and installations that leave garage doors operating smoothly and quietly. Many customers also note courteous service, thorough follow-through, and a reliable experience they are happy to recommend and use again.

What Customers in Your Area Mention Most

Professionalism (86) Reviews frequently describe the team as professional, courteous, polite, and easy to work with from scheduling through completion. Expertise (72) Customers consistently mention knowledgeable technicians who diagnose problems accurately, explain options clearly, and handle repairs with confidence. Responsiveness (58) Customers repeatedly praise fast responses, same-day or next-day appointments, and quick follow-up when garage door issues come up. Speed (54) Many reviews highlight quick repairs, efficient service, and work completed in a short time once the technician arrives. Communication (50) Reviewers value clear explanations, helpful walkthroughs, and proactive updates such as arrival calls, option reviews, and cost explanations. Workmanship (47) Customers praise the quality of the repair and installation work, often saying the door works better, smoother, quieter, or like new afterward. Reliability (39) Many customers describe the company as dependable, consistently good over multiple visits, and a service they trust to call again. Friendliness (35) Reviews often note friendly, personable technicians who are pleasant to have at the home and treat customers well. Value (11) Some customers specifically mention fair pricing, good price, or helpful recommendations that kept the service worthwhile.

Recent Reviews from Chapel Hill, NC

Bruce Isaacs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had service today with John P. Have used Precision for the last 8 years and service has always been professional. John communicated before arrival, explained issues, resolved issues, and was a pleasure to do business with. Highly recommend this company. Thanks John P. And Precision Door. Take care!

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Garage Door Opener

Tom Bookmyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Aaron is very knowledgeable and does good work. Neat and efficient. My new belt drive motor is super quiet, and I am very satisfied with the product and Precision Door service.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful rating and kind words. We love to see these and appreciate all the feedback on your visit with our team. If there is anything you would like to share please do so here or reach out to our team at Precision Garage Door Service! Thanks again! Have a lovely week.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Debbie Kallman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our neighbors recommended Precision Garage Door Service. The technician was professional, he was knowledgeable, and efficient. Our garage door now opens quietly. I would not hesitate to recommend Precision Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and rating. We would truly appreciate your feedback and insight into your visit and work with our Precision Garage Door Service team so feel free to update this with further information or reach out directly and share. Have a wonderful weekend!

Service: Broken Garage Door Spring Repair

Product: Springs

Brad Carpico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Amazing service by our technician Greg. We had to compare replacing parts vs system replacement and when we did, he gave us a very honest cost estimate comparison. Ultimately I feel very good about the choice we made, mostly because when he did the install, he was so meticulous that it exceeded all expectations we had, i am very pleased and can highly recommend them.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Service: Garage Door Repair

Product: Garage Door Opener

Jack B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We lost power during tropical storm Chantal and had to disengage our garage door's motor mechanism so that we could manually open and shut the door until power was restored. However, we were unable to reattach the link once power came on in a way that fully closed the door, even after 2 hours of my own efforts. Precision's efficient telephone responder set up a quick appointment the day after we called, and Precision kept us updated on the approaching appointment until technician Richard McCann arrived, on time. Richard listened to our problem, quickly diagnosed the problem, carefully adjusted our garage door closing mechanism to restore it fully, and assured me my efforts were not unreasonably dumb. He also checked the whole system for any unperceived problems, all at no additional cost. Richard was smart, personable, and very well trained. We are completely satisfied and will happily call Precision with any future garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Wow, that is scary with the storm! We are overjoyed we could be here for you and yours and help with your garage door needs. Thank you so much for sharing and the shout-out on our Precision Garage Door Service team. We value your feedback and appreciate you! Have a lovely evening.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

cindy campo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Aaron Sweet was excellent. He quickly reengaged the mechanism for opening the door which was disabled after a power outage. He was professional, friendly and knowledgeable and took time to address our questions.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out on our Precision Garage Door Service crew. We are overjoyed we could be of service to you and yours! Have a lovely rest of your day and reach out if you have any garage door needs or questions. Thank you!

Service: Garage Door Repair

Lane Walter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Greg Gray did an excellent job. Spent time explaining things in detail. Replaced motor so I could have Wi-Fi connection, replaced springs for better operation and serviced entire system. 5 star.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out on our Precision Garage Door Service crew. We are overjoyed we could be of service to you and yours! Have a lovely rest of your day and reach out if you have any garage door needs or questions. Thank you!

Service: Garage Door Opener Install

Product: Garage Door Opener

Lynn Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our experience with your company was fantastic. Our garage door opener broke on a Saturday and I was able to schedule an appointment online. John, the repair guy, texted when he was on his way and we received a photo with a bio which was so nice! He told us about our options, gave us prices, and did the work right then. We were already prepared to replace the opener since it was about 25 years old. I will definitely call you if we have any problems and recommend you to others.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful review. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Product: Garage Door Opener

Doreen B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We received excellent service and recommendations from Precision's Senior Technician Richard Sanchez. Richard was personable, professional and did a great job at completing the necessary repairs and recommended maintenance. I won't hesitate to request Richard for our next service. Thanks to Precision for making this so easy start to finish.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Product: Remotes / Keypad

TSL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our amazing technician, Aaron was so kind and considerate throughout the entire process, from his call to us to let us know his ETA to following up once he had left. He, and the rest of the team, turned our traumatic morning once we realized our entire motor had blown and bent our track with the door stuck open to 3 hours later having a state of the art opener…it was gold standard care. By comparison, our home warranty wouldn’t budge with an appointment to diagnose until 5 days from our call. I will always recommend the Precision team, and especially Aaron.

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Gene Roberson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My technician, Aaron Sweet, did an excellent job repairing my 24 year old garage door. The result is far better than I would have expected. Aaron was personable, knowledgable and eager to please.

Service: Garage Door Opener Repair

Product: Garage Door Opener

joseph rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have been counting on Precision for the last 25 years. Our recent experience with Richard Sanchez explains why we choose Precision again and again. Richard was professional, personable and clearly explained what he was going to do and the costs. He did a great job and when we help from Precision, we will ask for Richard Sanchez!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

Richard Sanchez

Technician: Richard Sanchez

Service: Broken Garage Door Spring Repair

Product: Springs

Oscar Halt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found Precision online and they had great reviews. I had lost total control of the garage door. Nothing worked to raise the door. Both our vehicles were trapped inside. I have radiation treatments at UNC every day and was concerned about transportation. It was 9:57 pm. I called their number and surprisingly a very nice lady answered and arranged for a technician to come out the next morning. After a thorough analysis he located and repaired the problem. This is the second time I have used Precision, and I will continued to do so. I will recommend them to all in need.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Jason Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I can't believe how quick that process was. Great price. Great service. I'm so happy. You can't find customer service like this today. My technician, Richard Sanchez, had a plethora of knowledge that allowed me to make the right choice for my garage. His installation was effective and efficient. I really appreciate Precision and Mr. Sanchez. Highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Install

Product: Garage Door Opener

Ted Bonertz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Solid service man Appreciate the straight forward approach

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Sam Reddinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty was professional, punctual, and quick. He was informative without being pushy. Happy to have him over again any time.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Chris Glinoga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician Richard Sanchez delivered excellent service, demonstrating his experience in garage repairs. He thoroughly explained the necessary repairs and shared helpful maintenance tips.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Broken Garage Door Spring Repair

Product: Springs

Louis Gonzalez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was able to get a technician on the same day as I called for an appointment. The technician (Scotty Johnson), was the epitome of professionalism. He explained my problem, offered a choice of solutions and thoroughly explained what those solutions entailed as well as costs. He completed the work in his estimated time and did a superb job. He then explained what he had done and how to operate the equipment installed. He was a model for other service organization employees.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Garage Door Opener

Joel Pineles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garrett from Precision did a fantastic job upgrading my garage door opener. He answered all my questions up front, completed the work efficiently, and quickly responded when I had a question the next day.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fabulous shout-out and review. We love to see this and hear these words. Thank you so much for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you!

Service: Garage Door Opener Install

Product: Garage Door Opener

Cindy Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My experience with Precision Garage door was excellent from start to finish. The installation technician, Edward Morales, did a great job. He was very thorough, tidy, and friendly. When he was all finished, he patiently showed me the new features and paired my car to the doors, which is enormously helpful. I am grateful to the whole team!

Service: Install Garage Doors

Product: Garage Doors

Ziaur Rahman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I think Richard is an excellent technician, very well trained in the field of repair of the garage doors. He made a wise recommendation in choosing the correct spring to replace the old ones. On personal level I found him to be very helpful, pleasant, polite & courteous person. I think that he is a great asset to your company.p

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Blake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

VERY IMPRESSED with the knowledge, experience, and overall ease of working with Scotty, the tech who serviced our garage doors at our new home. Precision installed 2 brand new garage doors at our previous home, seamlessly. I highly recommend Precision Garage Doors for service and/or installations.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out. We appreciate your business and support! Have a great day!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Garage Doors

Newton Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard Sanchez was exactly on time at 8 am. He was absolutely knowledgeable about all things with garage doors. He did a great job with his repair, maintenance and tune-up. I will definitely ask for Richard when I decide to upgrade my lifters and springs.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Product: Rollers

Anne Cuddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were able to get a same day appointment on the easy to navigate website. Our technician, Scotty Johnson, was on time, friendly, knowledgeable, and completed the repairs in a timely fashion. We would highly recommend this company.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Garage Door Opener

Michael Plavnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thorough, fair, incredibly helpful. Richard Sanchez came out and did amazing work. Diagnosed the problem quickly, fixed it and helped to fix several other issues we have been dealing with our garage. Extremely happy and grateful we found this company.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Product: Remotes / Keypad

Casie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

John Patton did an excellent job! He was prompt, courteous, and knowledgeable. He was thorough in his assessment and it was evident he had experience. Thanks!

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Pam Hoover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty Johnson was on time, knowledgeable and explained everything very clearly. He made the repair quickly and efficiently. Very pleasant fellow. I have been pleased with a professionalism of all the Precision Garage Door Service staff.

Response from Ashley Gammon, General Manager Business Owner

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Scotty receives the recognition they deserve. Thank you again, Pam, have a great day! All the best,

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Weatherly Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty and Ricky were great! They gave a thorough assessment and presented the best solution for our garage door. They worked quickly and resolved our issue in a timely manner. I would definitely recommend Precision for your garage needs.

Response from Ashley Gammon, General Manager Business Owner

Dear Weatherly, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Warm regards,

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Levandoski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Spring broke so looked online for repair company. Several came up but Precision look and easy online appointment scheduling made choice easy. Scott arrived and was thorough and easy to talk to. Gave me several options and explained very carefully what was involved with each. He worked efficiently and in a short time i had a working garage door again. It operated much more quietly than before so that was a great side benefit.

Response from Ashley Gammon, General Manager Business Owner

Michael, We are so pleased Scotty was able to get you timely and make your garage door good as new! We're here to serve you anytime! Regards,

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Considine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty was great . Explained everything. Worked fast and with a smile.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking a moment to share this awesome 5 star feedback! We value you as our customer! Regards,

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Rollers

Ready to Experience 5-Star Service?

Join your Chapel Hill neighbors and let our experts take care of your garage door.

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