Garage Door Repair in Chapel Hill, NC - Page 6

Susan Tam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently upgraded my current garage door opener with all new parts. Aaron, the technician, was excellent - very competent, efficient, explained everything to me simply, super nice, and very energetic. I would recommend Precision Garage Doors highly. I've worked with the company before, but in PA, not in NC.

Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty Johnson was outstanding. He called prior to showing up at the agreed time and spent time understanding the issues with my garage door. He explained why an opener belt broke and the reason for the noise on opening. He gave a number of corrective actions from which to choose and provided positives and negatives for each option with differential pricing. When working he would repair items such as wiring that were needed and it did not affect the agreed pricing. I highly recommend Scotty for any garage door issues.

Victor Bierman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A torsion spring on my overhead garage door broke and I called Precision Garage Door Service at 8 AM on a Tuesday. I selected them based on a large number of favorable reviews and the information on their web site. Their technician, Aaron Bean, arrived at Noon the same day and had the door fixed just after 2 PM. He was competent, professional and courteous. He clearly explained the several repair options and their costs. He respected my home and cleaned up after the job. I highly recommend this company.

Raymond Scanga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty Johnson did a very good job installing a new carage door opening system in our garage this morning. The job was done efficiently and in good time.

Suzanne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service. Technician explained the problems with my garage door and had everything he needed to complete the repairs in just over an hour.

Phillip Grace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan came out and quickly determined what the issue was. He had it fixed in a couple of hours. Very professional. Gave me some tips on how to better operate the manual release in the future. We've been using Precision for many years and have always been very satisfied. We never have any qualms about calling them!

James Proper

Our request for service was scheduled for the same day. We were met by Master Technician Scotty Johnson who has 30+ years experience with garage door openers. It was obvious that he has PhD level skills, talents and knowledge in garage door openers. Within 5 minutes he had diagnosed the problem and would have completed the task on the spot, but for one missing part. The next afternoon he upgraded our 0.5 horsepower motor, which was underpowered for our 311 lb., width door, to a 0.75 horsepower motor. He also upgraded our springs, chain drive, floor level sensors, interior control panel and the exterior code pad. Our new springs are warranted for 25,000 lifts, the motor and drive belt have lifetime warranty protection and all other parts are warranted for five years. Our new Lift Master is quieter, its interior control pad shows the time and temperature. It has a battery powered backup system that allows the door to operate even when the power supply is down. The motor includes a camera that will automatically record videos of garage movement 24/7 and remember the videos for 30 days. The new motor is programmed to our smart phones and our vehicles. Total satisfaction! This fall we are planning to have Scotty install a similar Lift Master system to our other garage door.

Todd Kendrick

Aaron was very professional, fast and highly recommended. I couldn’t have asked for a better technician.

Kevin Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, timely service. Great communication and technician was wonderful to work with. Superb customer service experience!

Diane Gifford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ricky did an excellent job addressing a couple issues with my garage door and also did a Very Thorough tuneup. He didn’t mind me watching him work and asking some questions. He is the best of the best.

Jack Lamb

Scotty is very knowledgeable and explained what I needed to know!

paula godsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response to concerningly sound coming from our garage door. Scotty arrived ahead of schedule, diagnosedproblem immediately, replaced faulty part and issue was resolved. Scotty is personable, professional and knowledgeable. Explained issue and made repair pretty quickly. Definitely would recommend again!

Chris Martin

Aaron showed up promptly, expertly diagnosed the problem with the garage door, gave me several options to chose from, and solved the issues within an hour. Good stuff. Polite, professional, prompt, and all with high quality.

Carol Marker

Scotty was amazing. He showed up when he said he would and was able to fix my door quickly and efficiently. I would definitely recommend both Scotty and Precision Door.

Charles Harmon

The technician, Richard Sanchez, was not only very knowledgeable & professional but he was also very patient in answering my questions & going over details multiple times. The work was done quickly and well & the garage was left cleaner than when he arrived! Would definitely recommend Precision & Richard Sanchez specifically.

Bruce Isaacs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had service today with John P. Have used Precision for the last 8 years and service has always been professional. John communicated before arrival, explained issues, resolved issues, and was a pleasure to do business with. Highly recommend this company. Thanks John P. And Precision Door. Take care!

Tom Bookmyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron is very knowledgeable and does good work. Neat and efficient. My new belt drive motor is super quiet, and I am very satisfied with the product and Precision Door service.

Debbie Kallman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our neighbors recommended Precision Garage Door Service. The technician was professional, he was knowledgeable, and efficient. Our garage door now opens quietly. I would not hesitate to recommend Precision Garage Door Service.

Brad Carpico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service by our technician Greg. We had to compare replacing parts vs system replacement and when we did, he gave us a very honest cost estimate comparison. Ultimately I feel very good about the choice we made, mostly because when he did the install, he was so meticulous that it exceeded all expectations we had, i am very pleased and can highly recommend them.

Jack B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We lost power during tropical storm Chantal and had to disengage our garage door's motor mechanism so that we could manually open and shut the door until power was restored. However, we were unable to reattach the link once power came on in a way that fully closed the door, even after 2 hours of my own efforts. Precision's efficient telephone responder set up a quick appointment the day after we called, and Precision kept us updated on the approaching appointment until technician Richard McCann arrived, on time. Richard listened to our problem, quickly diagnosed the problem, carefully adjusted our garage door closing mechanism to restore it fully, and assured me my efforts were not unreasonably dumb. He also checked the whole system for any unperceived problems, all at no additional cost. Richard was smart, personable, and very well trained. We are completely satisfied and will happily call Precision with any future garage door needs.

cindy campo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron Sweet was excellent. He quickly reengaged the mechanism for opening the door which was disabled after a power outage. He was professional, friendly and knowledgeable and took time to address our questions.

Lynn Culton

Aaron call to let us know he was on the way. Got here evaluated the problem with our garage door springs and replace them. It was quick easy and he was very nice and explained everything to us. I would highly recommend using precision Raleigh and hopefully you will get Aaron Bean as your tech!

Lane Walter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg Gray did an excellent job. Spent time explaining things in detail. Replaced motor so I could have Wi-Fi connection, replaced springs for better operation and serviced entire system. 5 star.

Lynn Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our experience with your company was fantastic. Our garage door opener broke on a Saturday and I was able to schedule an appointment online. John, the repair guy, texted when he was on his way and we received a photo with a bio which was so nice! He told us about our options, gave us prices, and did the work right then. We were already prepared to replace the opener since it was about 25 years old. I will definitely call you if we have any problems and recommend you to others.

Doreen B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We received excellent service and recommendations from Precision's Senior Technician Richard Sanchez. Richard was personable, professional and did a great job at completing the necessary repairs and recommended maintenance. I won't hesitate to request Richard for our next service. Thanks to Precision for making this so easy start to finish.