5.0 1 2 3 4 5 489 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 5

Precision Garage Door

Same-day garage door repair in Chapel Hill, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 444 most recent customer reviews

Customers consistently describe Precision Garage Door of Raleigh’s Chapel Hill service as fast, professional, and easy to work with. Reviews emphasize responsive scheduling, clear explanations, knowledgeable technicians, and reliable repairs and installations that leave garage doors running smoothly, quietly, and safely. Many customers also note courteous, low-pressure service and strong overall communication from first call through completion.

What Customers in Your Area Mention Most

Responsiveness (133) Customers repeatedly praise how quickly Precision Garage Door of Raleigh responds, often offering same-day or next-day service and prompt follow-up after the initial call. Professionalism (131) Reviews frequently highlight professional, courteous, and respectful behavior from both office staff and technicians throughout the service experience. Expertise (126) Customers consistently describe technicians as knowledgeable, skilled, and able to diagnose problems accurately while offering practical repair solutions. Communication (121) Many reviews mention clear explanations, detailed walkthroughs, advance arrival notices, and patient answers to questions, making the service easy to understand. Speed (114) Customers often note that repairs and installations are completed quickly, efficiently, and within the expected time frame. Service (110) Reviews commonly praise helpful, friendly, and low-pressure service, with technicians taking care to explain options and support customers through the decision process. Reliability (88) Customers describe the company as dependable and consistent, with technicians arriving as promised and completing the work as committed. Workmanship (82) Reviews frequently mention quality repairs and installations, careful attention to detail, and doors or openers working better, smoother, and quieter after service. Trustworthiness (71) Many customers say the team is honest, transparent, and not pushy, with several noting that technicians recommend only needed work and build trust over repeated visits.

Recent Reviews from Chapel Hill, NC

Craig Richardson

Google 1 2 3 4 5

Precision Garage Door Service was great. They responded quickly to a problem we had with our garage door, and repaired the problem in an efficient way. Highly recommend them.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review and rating. We appreciate you taking the time to share. We are always here for you and yours. Have a wonderful day and week. Reach out to our Precision Garage Door Service team if you need anything else. Thanks again!

Service: Garage door consultation,Customer support

Darren Coleman

Google 1 2 3 4 5

I first met Aaron Sweet who came out to provide the doors a tune-up. We quickly learned that the 25 year doors were close to the springs and wires breaking. What I appreciated about Aaron was the information (education) he provided about the doors. He never aplied any pressure and reviewed all the trouble areas with me. I did agree with his assessment and based on the provided education, I amde an informed decision that new doors and hardware were needed. There are many options which once again, Aaron was informative and allowed us to make our own decision, on style and construction grade. The experience was refreshing and would recommend the company and especially Aaron to anyone.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the grand rating and review. We love to hear and see this at Precision Garage Door Service. We would love to hear more details on your visit with our team here. We are always here for your garage door needs, questions and concerns. Thanks again!

Jonathan Morales

Door Installer: Jonathan Morales

Service: Garage door consultation

Lynda Costagliola

Google 1 2 3 4 5

Ricky Sanchez was very helpful when we needed info about our Precision Garage Door installation. He was also knowledgeable and professional. We highly recommend Ricky Sanchez from Precision Garage Door!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the grand rating and review. We love to hear and see this at Precision Garage Door Service. We would love to hear more details on your visit with our team here. We are always here for your garage door needs, questions and concerns. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Customer support

Michael Rierson

Google 1 2 3 4 5

Garage door spring broke Sunday am and Scotty Johnson was here Monday 830 and knocked the ball out of the park with solutions and a great price. I have never, ever had such consummate professional service in all my days. Great job Scotty and Claude and Precision Garage Door Service!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the grand rating and review. We love to hear and see this at Precision Garage Door Service. We would love to hear more details on your visit with our team here. We are always here for your garage door needs, questions and concerns. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation

Robert Bassett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Problem solved. Very professional and helpful.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Chris Colucci

Technician: Chris Colucci

Service: Broken Garage Door Spring Repair

Product: Springs

joel pineles

Google 1 2 3 4 5

Precision answered the phone on Sunday. Richard arrived on time, diagnosed the problem, and fixed my garage door quickly. They did a great job, fast and efficient.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Joel! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Nathan Barber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garrett was terrific. He immediately identified the issue and because it was a very simple fix and possibly related to an installation by Precision, he didn't even charge me for the visit. Will definitely be calling Precision the next time I need help with my door.

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Service: Garage Door Repair

Rae Thompson

Google 1 2 3 4 5

Scotty Johnson was great! He was friendly, professional, and thorough.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the kind review, shout-out and wonderful rating! We appreciate you sharing with our Precision Garage Door Service crew. We are always here for your garage door needs, questions or concerns. Thanks again for sharing! Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation

michael walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ricky Sanchez was the service tech that came out and installed a new door opener along with other ancillary parts for our small door (8' x 8') (see Invoice 964949008). He explained what he was doing and why in a coherent manner and we are happy with his work.

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Install

Product: Garage Door Opener

Phyllis P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician was knowledgeable, understood the situation, and advised us accordingly. Could not ask for better!

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

Service: Garage Door Opener Repair

Mary Brooks Rice

Google 1 2 3 4 5

The gentleman who serviced my garage was very personable and was able to explain to me what needed to happen and why. I was very grateful to be able to understand my issue and have him resolve it.

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you for the joyous shout-out and kind words, feedback and insight into your visit with our Precision Garage Door Service team. We appreciate you sharing and taking time out today to provide details. We appreciate you taking the time!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

Nancy Lowman

Google 1 2 3 4 5

Great customer service on the phone & in the garage ! I highly recommend Precision Garage Door !

Response from Ashley Gammon, General Manager Business Owner

Hi! Wow, thank you for the wonderfully kind words. We truly appreciate you reaching out and your business. We stand behind our work and are proud to have been able to help you! Thank you again for sharing your garage door story. Have a great week!

Service: Garage door consultation

Robert Brazer

Google 1 2 3 4 5

Scotty was great - quick service and job was well done

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you for the fabulous rating, review and feedback! We appreciate you taking the time to share. If you have any further feedback, please share here or directly with our team at Precision Garage Door Service. Thank you!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sandra Honnold

Google 1 2 3 4 5

Tim McRae, the Precision Garage Door tech assigned to my appointment, arrived a bit before the scheduled time. He diagnosed the problem with my old Lift Master opener, carefully explained all options to replace it, and promptly installed the new Lift Master model I chose. He was very patient with all my questions and easy to work with on this project. I will be calling Precision again when the other door opener needs replacing!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the wonderful words, feedback and kind words. We appreciate you sharing and providing full details on your experience with our Precision Garage Door Service crew. We are always here for your garage door needs!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

CQ Deng

Google 1 2 3 4 5

We highly recommend Scotty Johnson from Precision Door Service! We were having issues with our garage door, and Scotty was able to pinpoint the problem incredibly quickly. He clearly explained that we needed a new motor and belt drive. He was back the very next day, right on time, and finished the job efficiently. Scotty is not only very professional and knowledgeable, but he's also a super nice guy with a great sense of humor, which made the whole experience pleasant. If you need garage door work, definitely ask for Scotty!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the wonderful words, feedback and kind words. We appreciate you sharing and providing full details on your experience with our Precision Garage Door Service crew. We are always here for your garage door needs!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ben McGlaughon

Google 1 2 3 4 5

Ricky Sanchez was very helpful and friendly, and did a great job.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fabulous review, shout-out and kind words. We appreciate you sharing and providing feedback. Reach out to our Precision Garage Service crew for any garage door needs!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,General repairs & installation

Li Yu

Google 1 2 3 4 5

Very impressed with the technician! He was quick, friendly, and fixed our garage door issue with a temporary solution right away. It's a relief to have it working again. We're already scheduled for a full replacement and can't wait to see the new door!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fantastic review! We appreciate you taking the time to share and provide feedback on your experience with our team at Precision Garage Door Service. Have a wonderful week and reach out for any further garage door needs. We're always here to help!

Service: General repairs & installation

Gary Poole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician Ricky was great! We needed a couple small things done + a tune up. It was not a big job, but Ricky treated us like it was. He explained everything very thoroughly and gave me tips on how to keep our garage door running smoothly. Highly recommend Ricky and Precision Door of the Triangle

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you so much for the fabulous review. We love to see this, hear feedback and great details on your visit with our Precision Garage Door Service team. We are overjoyed we could be of service and provide a great garage door experience. We're always here for your garage door needs. Please reach out for anything else. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Karen Hofing

Google 1 2 3 4 5

Prompt service. Installer was very knowledgeable, courteous and helpful.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and kind words on your visit with our Precision Garage Door Service crew. We value your feedback, insight and kind words. Please reach out if you have any further questions or concerns. Thank you!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

John Wehr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

GREAT Service Scotty Johnson was very personable and professional. Highly recommend them/him. Thanks Scotty I appreciate you (and was even early) for the appointment!! Thanks again John Wehr Chapel Hill

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Kelly Young

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating! If you have further feedback, please share here. We are grateful to hear feedback and details of your visit. Thank you for supporting our crew at Precision Garage Door Service. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Robert Olmsted

Google 1 2 3 4 5

Aaron arrived on time, diagnosed the problem(s) quickly and provided multiple solution options. Once selected he completed the repair in an hour or so. Well done.

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you for sharing this so much! We are overjoyed and glad you shared with us. We appreciate the feedback on your visit with our Precision Garage Door Service team. Have a lovely day and reach out for any garage door needs. We're always here for you and yours!

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

nancy morton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Aaron was very knowledgeable and was able to handle everything quickly. He did an inspection and routine service as well as replacing the back-up battery.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review and shout-out! We appreciate the kind words shared and for providing us a clear view on your experience! Thanks so much. Have a good week!

Aaron Bean

Technician: Aaron Bean

Service: Garage Door Repair

Louis Giordano

Google 1 2 3 4 5

Came same day. Very informative.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and shout-out. We appreciate you sharing and providing clarity into your visit with our awesome crew at Precision Garage Door Service! Thank you!

John Patton

Technician: John Patton

Service: Garage door consultation

David Mirkovich

Google 1 2 3 4 5

Great job by Ricky Sanchez. Very professional, thorough and helpful in tuning up my garage door and providing guidance and tips for preventive maintenance. Happy to have Ricky back to service my garage door anytime!

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, feedback and insight. Thank you for taking the time to share with our crew at Precision Garage Door Service. We appreciate your business and look forward to always being here for you and yours. Reach out with any garage door needs. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation

Will Sibert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

First name popped up on a Google search and your ratings.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Tim McRae

Technician: Tim McRae

Service: Broken Garage Door Spring Repair

Jeff Holden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The ability to make a same day appointment online was great! Ricky was super professional, he explained all options to address the problem with my garage door. After the repair and tune up were completed he walked me through the work that was completed and the maintenance that I can do to extend the life of the garage door operation. I appreciate his thoroughness and professionalism!

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see! Thank you for supporting our crew at Precision Garage Door Service. The support and kind words mean a lot to us. We're always here for your garage door needs. Have a great First Day of Fall!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Weekly Comms Deck for September 15th

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garrett did a great job. Our garage doors are much healthier now!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

Service: Garage Door Repair

Product: Springs

Phil Drayson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tech spotted that the springs were undersize and should be replaced. I have had you replace the opener a couple of years ago and will schedule a service call to replace the springs on the next couple of months.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

Service: Garage Door Repair

Cenk Argon

Google 1 2 3 4 5

I had a noisy garage door. Technician Scotty informed me that he can arrive 30 minutes earlier than the appointment time. He clearly communicated to me what noise can be reduced and what noise will remain. Highly recommend this service especially if you have coupons, they are reasonably priced

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Chapel Hill neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
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Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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