4.9 1 2 3 4 5 452 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 2

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 448 most recent customer reviews

Precision Garage Door of Raleigh is consistently praised by Durham-area customers for fast response times, knowledgeable technicians, and clear, professional service. Reviews repeatedly highlight same-day or next-day appointments, thorough explanations of problems and options, and efficient repairs or installations that get garage doors working quickly. Customers also frequently mention courteous, friendly staff, strong workmanship, and a smooth experience from scheduling through completion.

What Customers in Your Area Mention Most

Responsiveness (173) Customers repeatedly praise quick callbacks, same-day or next-day appointments, and fast help when garage door problems need urgent attention. Professionalism (164) Reviews consistently describe the team as professional, courteous, polite, and respectful throughout the service visit. Expertise (159) Technicians are often praised for being knowledgeable, diagnosing issues accurately, and clearly understanding garage door systems. Communication (148) Customers frequently value clear explanations, helpful walkthroughs of the problem, and straightforward review of options and completed work. Speed (121) Many reviews mention quick repairs, efficient work, and jobs completed in a short time once the technician arrived. Service (97) The company is praised for helpful, friendly, customer-focused service from the first contact through the end of the visit. Workmanship (88) Reviews highlight solid repairs and installations, with many customers saying the work was done well, thoroughly, and correctly the first time. Booking Experience (82) Customers appreciate easy online or phone scheduling and the ability to book appointments conveniently, including weekend options. Reliability (74) Customers often say Precision is dependable, shows up as promised, and is their go-to company for repeat garage door needs.

Recent Reviews from Durham, NC

Vicki Erwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/19/2026

Thank you for the speedy response to repair/replace my wireless opener on the exterior of my garage. Tim McRae was prompt and obviously knew what he was doing. The repair only took five minutes. Vicki Erwin

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful review. We appreciate you sharing and providing feedback for our team at Precision Garage Door Service. Thanks again! Have a great day and week. Reach out for any further garage door needs.

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Linda Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/12/2026

I called precision because I thought my door was stuck due to previous work by them however it was not. It was a plug problem. They responded quickly the same day with in a couple hours. I would recommend their services.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the wonderful update and feedback. We always appreciate you sharing and supporting our business! Thanks so much. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Wendell White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/10/2026

I found PrecisionDoorTriangle from a Google search. I needed help in 24 hours and Luke arrived just over an hour later. Incredibly timely service, professional and courteous. I would recommend Precision Door Triangle 10/10 times

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and feedback. We appreciate your feedback, sharing, and insight. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Opener Repair

Barbara Rhodes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/05/2026

Ease of scheduling an appointment They would’ve come the day I called, but I choose the next day Jonathan was knowledgeable, friendly, and informative They are my garage door people from now on!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the feedback, great review and kind words. Our team at Precision Garage Door Service appreciates your feedback, insight and for reaching out! Thanks again for sharing. We are here for your garage door needs!

Service: Garage Door Opener Repair

Timothy Coggins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/26/2026

Precision Garage Door Service is great! It is easy to make appointments. Evan, our technician, is great also. He was efficient and knowledgeable, as well as friendly. Great service and great technician. Thanks, Evan.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the shout-out. We appreciate your support of our Precision Garage Door Service team! Have a safe and great week.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Marie Sauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was recommended by my realtor, Mary Wible. Your technician John Lefevre was excellent to deal with. Very professional.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the feedback and review. We appreciate you sharing! Have a great week ahead. Reach out to our Precision Garage Door Service team for anything else you need. Thanks again!

John Lefevre

Door Estimator: John Lefevre

Service: Garage Door Repair

Anita Cameron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/24/2026

Ricky Sanchez did an outstanding job servicing our home. He was professional, courteous, and knowledgeable. We were pleased with his work.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the feedback and review. We appreciate you sharing! Have a great week ahead. Reach out to our Precision Garage Door Service team for anything else you need. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Repair

Ken Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/20/2026

Excellent service. The technician John was very knowledgeable about the issue and repaired the broken spring and cable very quickly. They also came the next day, very fast service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Springs

Donna Salvo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/18/2026

Richard, the tech, inspected the door and saw the issue with the door windows frame. He advised that the plastic frame could not be replaced, no longer manufactured, that it is simply decorative, and I should consider replacing regular glass with plexiglass for safety. He was very thorough with his inspection and explanation. He also provided an estimate for door replacement. I’m going to try to replace the glass for now, but appreciate knowing the cost to replace the door if needed.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

William Kaufmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/17/2026

Exemplary service

Response from Ashley Gammon, General Manager Business Owner

Hi! We appreciate your thoughtful feedback and kind review. Our Precision Garage Door Service team is always here for you and yours! Thanks for sharing and reaching out on your garage door needs, repairs or questions! Have a great week.

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

Shelia Zeplin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/30/2026

John was great!! He was very respectful, knowledgeable, and resolved the issue timely. Tuneup was also completed. Very pleased with the service.

John Patton

Technician: John Patton

Service: Garage Door Repair

Yahya Arshad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/28/2026

John was very professional. He was knowledgeable and explained different modal of Haas grage doors

Service: Install Garage Doors

Product: Garage Doors

Joe Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/27/2026

Scott was very professional and explained everything he did and what he recommended.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Marcella Kelsoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/12/2026

excellent technician, Lucas Fisher, who provided clear explanations and estimates before we proceeded with the plans.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you so much for the kind words and shout-out! We love helping you with your garage door needs and concerns. Please always reach out to us for anything else you need. Have a great day and weekend!

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Opener Repair

Product: Garage Doors

Joan Oliver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/11/2026

John and Bradley did a wonderful job on replacing my garage door opener and replaced the bottom seal on my garage door. John took the time to explain all options to me and even programmed my car to the new opener. Timely and efficient - highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the feedback, review and rating. Our Precision Garage Door Service team appreciates your business, support and insight. Have a great day! Reach out for any further garage door needs.

John Patton

Technician: John Patton

Service: Garage Door Opener Install

Product: Garage Door Opener

DONALD MCNEILL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/11/2026

As has been the case in the past, Precision Door was precise, dependable and reasonably priced. Richard, the Tech, was polite, very knowledgable, prompt and moved steadly through the repairs/maintenance at hand. In addition, he was extremely adept in explaining the work he was engaged in. I highly recommend Precision Door to one and all!!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the feedback, review and rating. Our Precision Garage Door Service team appreciates your business, support and insight. Have a great day! Reach out for any further garage door needs.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Remotes / Keypad

Jonnie Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/06/2026

Scotty was the best. I will be recommending your company to anyone who needs garage door opener service!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the great work here and feedback. We appreciate your business and support. Thanks for sharing your visit and feedback. We appreciate your business and support of our Precision Garage Door Service team!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Pat Churchill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/04/2026

Lucas fisher is a gem. He is knowledge, kind, pleasant, and helpful. He goes above and beyond. He is plus for your company. It is a pleasure doing business with him.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see. Thank you for the review! We are always here for your garage door needs, questions and concerns. Reach out to our Precision Garage Door Service team anytime. Thanks again!

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Brad Dingler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/04/2026

I could not be more satisfied with the every part of the service Luke did an amazing job

Response from Ashley Gammon, General Manager Business Owner

We love to see this! Thank you for sharing your feedback and insight on your visit with our team. We are always here for your garage door needs. Have a great evening!

Lucas Fisher

Technician: Lucas Fisher

Service: Broken Garage Door Spring Repair

Travis Maloy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/27/2026

Garrett was extremely professional and quick to respond. I had someone at my home within an hour. Garrett explained the options and worked quickly to get my garage door operational again. She would use them again if needed.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see, thank you so much! We appreciate your business, support and review. We are always here at Precision Garage Door Service for your garage door needs. Thanks for sharing!

Service: Garage Door Repair

Phyllis Russ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ricky Sanchez was amazing. A wonderful service call all around

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review, thoughtful feedback and further insight into your visit with our Precision Garage Door Service team. We are always here for your kind words and for choosing us for your garage door needs, questions, concerns. We appreciate you taking the time to share with us! We're always here for your garage door needs. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Robert Teer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/20/2026

Scottie, came by and left me some recommendations as to my options. I will discuss with my wife and get back with you. He was very knowledgeable and professional.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review, thoughtful feedback and further insight into your visit with our Precision Garage Door Service team. We are always here for your kind words and for choosing us for your garage door needs, questions, concerns. We appreciate you taking the time to share with us! We're always here for your garage door needs. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Joann Lachapelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/13/2026

Timely response to our problem. Technician Ricky explained all our options.

Response from Ashley Gammon, General Manager Business Owner

Hi Joann, thank you for the wonderful 5-star review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks so much!!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Pam Delmonte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional. Detailed explanations

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the rave review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks again.

John Lefevre

Door Estimator: John Lefevre

Service: Install Garage Doors

Product: Garage Doors

Tom W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/27/2026

Rich was a pleasure to work with, courteous, professional and on time. He quickly identified the issue and recommeded several options to fix the problem. Once I selected an option, he quickly and professionally performed the work and I am very pleased with the results. I would definitely use Precision Garage Door Service for any problem in the future.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Shannon Witucki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/19/2026

I had a spring break on a Sunday night after 7 p.m. and was able to chat with someone right away through the website. I was scheduled for Monday morning, and before lunch my garage door was working again. I also received a detailed invoice showing exactly what was needed and what was done, which is wonderful for keeping household repair records. If you’re looking for a fast and professional company, you’re definitely making the right choice with this team.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Jennifer Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/06/2026

Ricky Sanchez survived our garage door today. He was extremely knowledgeable, professional, helpful and explained clearly what our problem was and options to fix it. I would highly recommend his service.

Response from Ashley Gammon, General Manager Business Owner

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Bradley Crain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 12/30/2025

I had an excellent experience with this garage door service company. Scheduling the appointment through email was convenient and straightforward. Scotty arrived the very next day, fully prepared, and fixed my garage door quickly and efficiently. He was also incredibly friendly, patiently answering all my questions and happily letting me observe the repair—I always like to learn a bit about how things work. I highly recommend this company for any garage door needs!

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

S. Latta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 12/17/2025

I was very pleased with the service provided today by Precision Garage Door Service. The technician (Scotty Johnson) was very clear and thorough with his explanation. He answered all my questions and took his time. I am very pleased with their service.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Ron Weisenfeld

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I highly recommend these folks! I was able to book an appointment immediately and for the first time in my life the technician arrived 30 minutes BEFORE the scheduled time window! Ricky Sanchez was very knowlegable and explained all my options then was able to complete the motor replacement in less than an hour because he had all the parts necessary on his truck. He was super friendly and courteous and I will recommend him to any of my neighbors who might need garage door service.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Install

Product: Garage Door Opener

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