Garage Door Repair in Durham, NC - Page 13

Brian Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty Johnson is an excellent technician! He diagnosed our garage failure, and explained why our second door was in danger of failure as well. He installed our new systems quickly and took the time to ensure that everything was set up and working correctly. Highly recommended!!

Gene Carlone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Telephone call into the office was answered quickly and courteously with same day schedule for repair. Work was done efficiently, neatly and all new equipment operation explained thoroughly. Top quality all the way around.

Katina Hargraves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company deserves more than five stars!! The level of customer service and professionalism technician, Aaron Sweet, exhibited was outstanding! He was timely, knowledgeable, efficient and so friendly. I highly recommend Precision Garage Door Service of Raleigh!

Cindy Lubbe

Service was wonderful from the time we called for an estimate to ordering and then the install. Friendly staff and care about their customers!

Joseph LaBella

The tech was on-time, courtesy and professional. He kept me fully informed throughout the repair process. I will recommend Precision Door to any My neighbors and friends.

cindy baker

Andy Maynard did a great job on my garage door, he was early and very informative, very professional and helpful. Thank you!

Debra Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door spring broke last evening. It trapped our car inside as we could not open/lift the door. Also I had a doctor appt I needed to get to this afternoon. The company listed on the door not only had no means to schedule an appt online, but also only had voicemail. Precision has online scheduling, and we were able to immediately schedule an appt for the NEXT MORNING between 8-10 a.m., let them know we were trapped, AND we were also able to talk to a REAL person to confirm everything, THAT SAME NIGHT. At 8:20 the next morning Aaron Bean showed up, pleasant, efficient, and REALLY knew his stuff. He assessed everything, gave us three options for the problem and within an hour and a half, did all the work. We chose the option to replace all the hardware and upgrade to better parts. He was FANTASTIC in explaining everything he used, everything he did, and how we could do things going forward. If there were a 10 star rating for Aaron and Precision, I would give it. Period. Can't say enough good things.

Trevor Locklear

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and professional service.

Anthony Muckelvene

Awesome, very knowledgeable and answered all my questions.

Michelle Koeneke

Our technician, Richard Sanchez, was thorough and kind. Appreciated his professional service.

Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It started out strong with a quick response to my email inquiry and had someone at my house same day to check out some damage we incurred to one of our doors. Aaron showed up and inspected the damage and said he would work on a quote to replace the panel. While he was there, I also asked him about replacing panels on 3 of our detached garage doors, verbalized my wishes for window panels and he showed me some photos. I picked one that I liked and was pretty excited to have the work completed. He told me he would send the information to his guy and then text me with an update on a quote as soon as possible. I text him a couple days after his visit and didn't get a response... never heard from Precision again. After I was ghosted by Aaron, I called the previous company I had used for service (which he spoke poorly of) and they came out same day, repaired my door (without having to replace it as Aaron had suggested) and have already provided me with a quote for the work on the other 3 doors. All that to say, I was pretty disappointed in the lack of communication and service from a highly renowned business and kindly took my money elsewhere.

Deb Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn’t be more impressed with the product and service I received from Precision Garage Door Service and their service technician Richard McCann. My garage door opener was noisy and becoming unreliable. There were features like an outside keypad, which I had in my previous home that I didn’t have in my current home. I asked for someone to provide a quote and an appointment was scheduled within a week. Mr. McCann arrived on time, assessed the options, presented the options to me clearly and professionally. I agreed with his assessment and thought the price was reasonable. He offered to do the work immediately, and in 45 minutes I had a new quiet, reliable garage door opener. He even programmed the remote buttons in my car. When the time comes for me to replace the door, I will look no further than Precision Garage Door Service.

Felisia English

I was having issues with my garage door opener, and I called Precision Garage Doors. I had some small issues with my door and the technician Aaron fixed all my problems. He did an excellent job of showing me how he was fixing my issues. He answered all my questions and made sure I understood what he had done. I recommend them highly.

Catherine Gorman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard Sanchez was terrific at explaining the repairs that needed to be done and completed them quickly. I felt his information and skills were very reliable.

Jeffery Lamb

Our Tech Aaron Bean was very professional and extremely thorough. He did a great job with the inspection and identified the problem immediately. He took the time to thoroughly walk us through the necessary steps to complete the repair. I’ll definitely use Precision again just based on our experience with Aaron.

Kathleen Lezama

Scotty was able to immediately fix the problem and best of all, warrantied the work which was unexpected! We have been customers for several years and with technicians like him, we're not going with anyone else.

Shelley Buckner

Completed a previous post about my technician, Richard Sanchez. This is for the company as a whole. Appreciate the Sunday availability.

Daniel Sanford

Scotty Johnson was great. Very nice and explained everything that was wrong before he fixed it.

Jim Paddison

Aaron Bean was great!

Paul Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m called this morning to look at an issue I had with one of my garage doors. Precision came out right away to address the issue. Gave me some advice for continued maintenance and corrected the issue in a happy and friendly manner.

Cicely Maynard

Richard M. was fantastic and fixed my garage door in a flash! Professional and courteous, I wouldn’t hesitate to call on Richard again!!

Charles Newby

Agent Aaron Bean was very professional and got the job done.

Donald Woodall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Aaron was great. He was polite, professional, and gave a detailed breakdown of the different options available. The work was completed with in a couple of hours. Over all it was a great experience!

Nancy Rotfort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with Richard Sanchez who did a great job in recommending several options for replacement of our 30-year-old garage door opener. He was very efficient in installing the new unit and in explaining how it works. I appreciated his patience in helping us get everything set up on our phone. It is now working great. He also spent time explaining to us how to perform regular maintenance. I would recommend him and Precision Garage Door Service.

Paula Hawkins

Fast response after call for service.

Stephanie Eucker

Aaron was excellent, knowledgeable and super efficient at replacing our garage door spring system. Explained everything clearly along the way.

Anne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan and Richard were prompt, knowledgeable, and did a great job.

Rhonda Surawski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Of all days, Mother's Day for my garage spring to break. I initially dreaded making a call to get any type of service on Mother's Day, but was so happy when Richard McCann was able to come out same day in such a short amount of time. Richard was quickly able to assess the area of concern, along with the full explanation of some solid options. Richard was a great listener extremely professional never pressuring me in any way. Richard answered all of my questions with such kindness and compassion. After deciding on a plan Richard was quick to get to work. This was my first experience contacting a company to service my garage and I am so relieved that I got Richard and you will feel the same way. Should I have a need in the future, Richard will be the only technician I request what an absolute gem thank you Richard PGDS is lucky to have you.