Garage Door Repair Reviews in Durham Area, NC (Page 12)

This experience was awesome. Trevor was early and that is a nice change! He was thorough and explained all of our options. He was very helpful and even set up our devices before he left.

- Kim Lyon

Our technician, Trevor Mills was outstanding! He replaced springs, motor, opener, added a key pad, replaced sensors, cable set, rollers and helped us set up the door opener option using the phone app. He was professional and accomplished all this in record time! My husband and I are very pleased! Job well done!

- Steve Mele

Professional website able to view all technicians Justin was great!!!!!!

- Shelia Zeplin

I had an appointment set up with another company for Wednesday but Precision was able to come out today, on a Sunday. Brandon was very knowledgeable and handled the repair. Thank you for great service.

- George Bryant

The original equipment spring on our garage door broke, and we could not lift the door. Technician Paul came out on a Sunday morning. He explained the problem, had all the necessary replacement parts on his truck, and had the new springs and rollers installed in an hour. Paul was polite, efficient and professional. A job well done!

- Michael

Fast and friendly from sales to install! Had a good experience and would use again

- Barry Street

Paul was great! Very knowledgeable and explained the issues with our garage doors. Highly recommend!

- Lydia Smith

Your guy did an awesome job. He was very polite & did an awesome job. I will definitely recommend you to everyone who needs garage repairs or replacement. Thank you for being so on top of everything. You’re number one in our book. ????????

- Babs King

Great service, two car garage door, over 20 years old with no prior service. Tech was able to complete work in one afternoon. Door works and sounds like when first installed.

- James Polhamus

Great service. We’re here under 24 hours after we called for service. Definitely recommend!

- Jennifer Nix

Justin was great! Quick, friendly service! Got everything working in a jiffy, and answered all our questions! Highly recommend him!

- Patti Simmerson

The representative from Precision was outstanding. He explained what the issue was provided two choices for repair and explained each one. He was quick and professional. He was also a very nice person. Thank you all for the great job.

- Darren Campbell

Andy did an awesome job on replacing our garage door opener! He was super friendly and very professional! I called for an appointment this morning and they came out the same day! I highly recommend Precision to everyone!

- Tracy Wilson

We are pleased to share that Trevor and Paul accessed the problem(s) with our garage doors, recommended several options as solutions and completed the work quickly and professionally. This was a smooth process from beginning to end and communication was excellent. It was great to have the problem solved so efficiently.

- Sheila Miglarese

Justin did a great job!!

- John Riester

Scottie was prompt and professional. He explained everything that was wrong and how he could fix it. In a very short while, my garage door was working and much quieter than when he came.

- Nicole Smith

Came same day and did a great job

- Corrie Finger

Paul was on time, thorough, explained what he was doing & did a great, timely job. Thank you.

- Walker G.

Fast response time, Scotty arrived on time and repaired the door quickly after giving me a full cost breakdown.

- Chris Romeo

Andy was absolutely awesome! He came in and looked at the door and was able to tell us what was wrong immediately. Unfortunately our garage door opener was also shot due to the spring breaking. He was able to replace it, the spring on our door and the cables in about an hour! I highly recommend Precision Door!!!

- Angie Bradley

Richard was so friendly and provided great service!

- Brittany Hairston

Work was completed on time and I was explained as to what problems I was having with my garage door. Job well done! Thx!

- James & marie Serine

I called Precision because they installed my garage door. I called at 11:15 and Paul came and replaced springs and my door was working by 1:00 pm. So impressed with Precision and Paul in particular. When I called, the receptionist was very exceptional also. Great job!!! I’ll definitely recommend you guys!!

- Buddy Brown

Paul was the technician who repaired my garage door. He did an excellent job. He was very professional and thorough. I would have him repair my garage door anytime. Next time I will ask for Paul.

- Chuck Mason

From the estimate, suggested products through to the fitting and completion I was in good confident hands. Every step was thoroughly explained and any wrinkles in fitting worked with my complete understanding. The finished product works great and looks great. An excellent team to work with.

- Colin Griffin

Precision has a reputation of quality service and product. That came through today.They were timely and did great work.I would call them again if needed.

- Ken Vass

Tech was on time and very knowledgeable as to my issues. Greg’s recommendation and repairs were on target.

- James Payne

Quick and friendly technician. Really got be out of a jam. Literally!

- Matthew Tapley

Paul arrived on time for a weekend call, quickly diagnosed our problem, and explained our options clearly. We ended up in a situation where we needed to replace rather than repair our unit's motor, so it was nice to get a review of the different features available on new units without any sense of pressure or upselling. Paul also took time to show me the features of the new unit once it was installed and stayed to make sure we were comfortable with its operation. This is our third experience with Precision Garage Door and we have been satisfied each time.

- Mark Simpson-Vos

True to the claims on their website, a "live" Precision employee answered my phone call, and a technician was scheduled for the next day. He arrived less than an hour into the 4-hour appointment time frame, quickly diagnosed and explained the problem to me, and fixed it within an hour. Very pleasant and professional!

- Tamara Burkett