4.9 1 2 3 4 5 1,141 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 15

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

John Zatti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/04/2025

Your staff was helpful and nice. We have used this group since 2017 and were always happy with the results.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Stephen Viola

Google 1 2 3 4 5

Great job. All options explained. On time and fast.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and shout-out. We appreciate you here at Precision Garage Door Service and are grateful for your business. Have a great week!

Service: General repairs & installation

Ralph Parker

Google 1 2 3 4 5
Durham, NC 02/25/2025

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful 5-star rating. We love to see those stars. Have a great week ahead and reach out if you need anything from our Precision Garage Door Service team!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Robert Harrison

Google 1 2 3 4 5
Durham, NC 02/24/2025

RIchard arrived on time, was very well-informed, professional, pleasant, efficient, and solved all of our problems.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful 5-star review and rating. We love to hear from you. Have a great week ahead and reach out if you need anything from our Precision Garage Door Service team!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Darrell Shiera

Google 1 2 3 4 5
Durham, NC 02/23/2025

The team arrived on time, were very professional and got the job done quickly. I will have them back to service another garage door soon.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful review! We appreciate your honest feedback. Have a great week ahead and reach out if you need anything from our Precision Garage Door Service team!

Service: General repairs & installation

Brenda Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/22/2025

Evans was the best. He took care of all of our needs, was polite and very friendly. Thanks Evan

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and rating. We value your feedback and appreciate your business. We are thrilled we could be of service. Reach out if you need anything else! Thanks!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Garage Doors

Geoff Jenkins

Google 1 2 3 4 5

John and Aaron were both professional and very courteous. They were very knowledgeable about their business and made all the repairs quickly and efficiently. Precision Door have two great representatives on their team. I would highly recommend them for anyone needing repairs or upgrades. Very satisfied customer here

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful 5-star rating and review! We appreciate you sharing with our team here at Precision Garage Door Service. Thanks again!

John Patton

Technician: John Patton

Service: General repairs & installation

Katy Patton

Google 1 2 3 4 5
Durham, NC 02/19/2025

Prompt response and got same-day service. Friendly technician who fixed the issue and gave us good maintenance tips.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and the 5-stars. We appreciate it! Have a great day!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Greg Ingram

Google 1 2 3 4 5
Durham, NC 02/12/2025

Scotty and Ricky were great, they were quick and efficient, they came in, got me a quote in just a few minutes, and just a few minutes later I was on the schedule to get my garage door replaced. And the pricing is very reasonable as well I was expecting for it to come up higher

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for your kind words and feedback. We are overjoyed that you had a fabulous experience. Thanks for sharing with our Precision Garage Door Service team. Have a great day!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Isaac "Ike" Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/12/2025

The technician arrived on time. He had the needed parts on the truck and fixed the problem quickly. He was courteous and knew what he was doing.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful review! We appreciate the kind words and honest feedback. We truly appreciate you taking the time to share your experience with us. Have a great rest of your day!

Service: Garage Door Opener Install

Product: Garage Door Opener

Adah Spiegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/11/2025

Richard did a great job demonstrating professionalism and excellent communication skills. He knew what needed to be done to repair my garage and did it in a timely manner. He clearly explained what had happened, why and how he could repair it. He even offered me the senior discount when I didn’t know Precision Garage offered one. It was a nice discount!

Response from Ashley Gammon, General Manager Business Owner

Hi Adah! Thank you for the wonderful review. We appreciate those wonderfully kind words, honest feedback and shout-out on our crew. Thanks for sharing! have a great rest of your day.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Alexandria Justice

Google 1 2 3 4 5
Durham, NC 02/10/2025

We had an issue with our garage. I called to make an appointment and they were a quick to answer and quick to get us on the schedule the next day! They were supposed to be here between 12-4 and they ended up being ahead of schedule and were able to come early! Scott and Ricky were quick and efficient as well as very detailed at the work they were going to be performing! Scott and Ricky were very knowledgeable and I am appreciative of their work. Highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review! We appreciate your feedback and kind words on your visit. We love to hear it. Thanks for taking the time to share. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Greg Ulmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/10/2025

Scotty and Ricky were exceptionally friendly and professional in their efficient repair of the broken spring on my two-car garage door system. The repair process took approximately one hour. They were also courteous enough to provide comprehensive explanations and address all my question, including potential/future options for my garage door system. I highly recommend their services.

Response from Ashley Gammon, General Manager Business Owner

Greg, We are grateful for this thoughtful and detailed review of your experience with the team at Precision Garage Door. Our team strives to provide outstanding service to every customer they meet, Scotty and Ricky will be so delighted to get your feedback. Thank you for choosing Precision Garage Door for all your garage door needs! Sincerely,

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Aaron was extremely knowledgeable about the garage door system we have installed and was quickly able to identify the multiple faults with the system. He was happy to talk through any questions/concerns I had and thoroughly explain what needs to be done to repair the unit.

Response from Ashley Gammon, General Manager Business Owner

Davis, Thank you so very much for your feedback. We are grateful you took a moment to share your positive experience with us and our community. You have made our day with your review! Sincerely,

Service: Garage Door Repair

Darrell mangum

Google 1 2 3 4 5
Durham, NC 02/06/2025

Richard McCann the technician who came out to diagnose my garbage door issue was very professional and informative. After his inspection, he installed a conversation spring system. He had me back up and running before my 94 year old mother -in-law came home from adult daycare.

Response from Ashley Gammon, General Manager Business Owner

Darrell, thank you for the great review! We appreciate your kind words and feedback. Have a great weekend!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Penny Hatch

Google 1 2 3 4 5
Durham, NC 01/30/2025

Scotty was amazing. He is extremely knowledgeable about the equipment with precision Garage door. Not only was he professional, but very personable when talking with me and walking me through all the equipment and making sure that everything worked as it should. I would recommend Scotty and precision door for all of your garage door needs. They were very quick to install everything and very responsive to my questions. Thank you, Scotty and precision Garage door I will be sure to recommend you to all my family and friends.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the fabulous 5-star review and great feedback. We are overjoyed to see this. Thanks for taking the time to share with our Precision Garage Door Service team. Have a great weekend!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jessica Landry

Google 1 2 3 4 5
Durham, NC 01/29/2025

We had a great experience with Precision Garage Doors. Our garage door broke in a way that can only be described as total catastrophic failure. I was able to schedule an appointment quickly and easily online for the next morning. Our technician, Aaron Sweet, was amazing. He knew his stuff and walked me through the repair. The price was reasonable for all the parts and labor. The garage door runs perfectly now and it's even quieter than it was before. It was a great experience!

Response from Ashley Gammon, General Manager Business Owner

Melissa, We thank you for sharing your experience with Precision Garage Door. We understand garage door breakdowns are inconvenient and not a fun issue for homeowners to deal with. We are so happy to hear that Aaron was able to address your concerns. We're here to serve you anytime. Sincerely, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Eric Mlcoch

Google 1 2 3 4 5
Durham, NC 01/25/2025

Incredible service and responsiveness from Precision Garage Door! I highly recommend their team as the experience and professionalism is second to none. Ask for Scotty, top notch technician with extensive knowledge!

Response from Ashley Gammon, General Manager Business Owner

Eric, We couldn't be more pleased with your feedback. Thanks so much for taking the time to review our services. Warm regards, Stephanie Thompson Precision Garage Door of Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Brian Gold

Google 1 2 3 4 5
Durham, NC 01/24/2025

Andy was extremely professional, knowledgeable and helpful! Our experience was so good we will definitely recommend precision to all of our friends and neighbors.

Response from Ashley Gammon, General Manager Business Owner

Dear Brian, Thank you so much for sharing your feedback. Your honest assessment of your experience with us is greatly valued. I'm glad to hear that our service was up to par, and I appreciate the kind words. At Precision Garage Door, we strive to make sure every customer feels safe and satisfied with our service. I will gladly pass along your feedback to the rest of the team. Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

LaRhonda Harris

Google 1 2 3 4 5
Creedmoor, NC 01/22/2025

Great work! Quick response to get scheduled. Very knowledgeable. Great experience overall.

Response from Ashley Gammon, General Manager Business Owner

Thanks so much for your review LaRhonda, we love getting feedback from our customers and take pride in our customer service. Please get in touch if there is anything else we can do to make your day. Sincerely, Stephanie Thompson Precision Garage Door of Raleigh

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Pam Dardess

Google 1 2 3 4 5
Durham, NC 01/21/2025

Our garage door failed on Monday and they were able to get somebody out first thing Tuesday morning. Garrett was fantastic, patient with questions, friendly and accommodating. We have used Precision for repairs before; due to the age of the door we chose a new door this time. Garrett provided a clear overview of options - would highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Dear Pam, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to see you again when we install your gorgeous new door! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Kim Sampson

Google 1 2 3 4 5
Durham, NC 01/20/2025

Richard McCann from Precision was fantastic! He immediately diagnosed the issue with our garage door and fixed it. He was professional and courteous, and we have confidence in his work. Highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5-star review, Kim! We appreciate you taking the time to tell us about your experience with Richard and the Precision Garage Door team, and we're so glad it was a positive one. Your feedback means a lot to us! Kind regards, Donya S Precision Garage Door Service of Raleigh (Morrisville)

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Drew Boster

Google 1 2 3 4 5
Durham, NC 01/19/2025

Response from Ashley Gammon, General Manager Business Owner

We can’t wait to share your 5-star review with our team, Drew. They’ll be thrilled! Warm regards, Donya S Precision Garage Door Service of Raleigh (Morrisville)

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Robert Hetzell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My remotes stopped working but the wall still worked. I couldn’t reset my remotes but they wouldn’t open or close the garage door

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5 star review, Robert! We appreciate having you as our customer! Regards,

Service: Garage Door Opener Repair

Product: Garage Door Opener

Mohit G

Google 1 2 3 4 5
Durham, NC 01/14/2025

Precision delivered great service and instilled confidence from beginning to end. Richard, our service technician was extremely knowledgeable, patient, took the time to listen to our door, address all our issues and communicated well while working efficiently. I wouldn't hesitate to call them out any time our door needs servicing.

Response from Ashley Gammon, General Manager Business Owner

Mohit, We’re humbled by your support and look forward to being your preferred choice for garage door service in the future. Kind regards, Stephanie Thompson Precision Garage Door of Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Steven Drysdale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was impeccable.

Response from Ashley Gammon, General Manager Business Owner

Steven, You have made our day at Precision Garage Door with your 5 star review and feedback! Thank you so very much! Regards,

Service: Garage Door Repair

Donnie Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Extremely pleased with the service, Garret was a very polite young man who obviously new his way around garage doors. You came highly recommended by my son and my best friend and lived up to expectations. My only negative comment is your pricing. Charging $389.00 for a single spring replacement is reasonable, charging the same price for the second spring is absurd. It's not like he made 2 trips, he brought them both in at the same time, and he had to loosen, and retighten the same hardware whether he was doing one or both. Also you advertise same day service but I had to wait from Friday until Tuesday for servicing.

Response from Ashley Gammon, General Manager Business Owner

Donnie, Thank you for your 4-star review! We're thrilled to hear you received professional service from Garrett. We always strive to improve and appreciate you sharing your thoughts on how we can improve and make your next visit a 5 star one! We're here to serve you anytime! Warm regards,

Service: Broken Garage Door Spring Repair

Product: Springs

Angie Cain

Google 1 2 3 4 5
Durham, NC 01/13/2025

Quick response, prompt service!

Response from Ashley Gammon, General Manager Business Owner

Angie, We loved being of service to you and hope we can assist you again soon. Thank you for choosing Precision Garage Door of Raleigh! Regards, Stephanie Thompson Precision Garage Door of Raleigh

John Patton

Technician: John Patton

Service: General repairs & installation

James Wheeler

Google 1 2 3 4 5
Bahama, NC 01/13/2025

Response from Ashley Gammon, General Manager Business Owner

Thanks James. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Molly Steel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/12/2025

Outstanding service!!! Our technician, Garrett Yeager, was so kind and considerate. He fixed our issue very quickly. He came early which we really appreciated. He walked me through setting up the app on my phone. Which takes patience since I am not the most technically inclined person. Overall, from booking the appointment to the actual service, we are super impressed. Thank you so much for actually doing what is advertised - GREAT SERVICE AND PERSONAL ATTENTION. Definitely five stars!!!

Response from Ashley Gammon, General Manager Business Owner

Molly, Thank you so much for your kind words about your service experience! We are thrilled to hear you had a great experience with Garrett and our team at Precision Garage Door. We appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Kind regards,

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502