4.9 1 2 3 4 5 1,154 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 16

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is viewed very positively across the Durham area for fast, reliable garage door repairs and installations, with many customers highlighting same-day or next-day service, knowledgeable technicians, clear explanations, and professional, courteous care. Reviews also repeatedly praise smooth scheduling, strong communication, tidy workmanship, and helpful guidance on repair options, maintenance, and equipment upgrades. A smaller number of reviews mention pricing concerns or billing issues, but the dominant pattern is prompt, competent service that leaves doors working smoothly and quietly.

What Customers in Your Area Mention Most

Expertise (214) Reviews consistently describe technicians as knowledgeable, skilled, thorough, and able to diagnose problems accurately while explaining what needed to be done. Responsiveness (208) Customers frequently praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage door problems need immediate attention. Professionalism (203) Customers repeatedly mention professional, courteous, respectful, and efficient service from both technicians and office staff. Communication (187) Many reviews highlight clear explanations, upfront options, helpful updates, ETA calls or texts, and easy-to-understand guidance throughout the job. Speed (176) Reviewers often note that repairs and installations were completed quickly, sometimes within an hour, with minimal disruption. Friendliness (168) Technicians are commonly described as friendly, kind, personable, pleasant, and easy to work with. Workmanship (154) Reviews praise the quality of the repair or installation itself, often describing the work as excellent, thorough, clean, and done right the first time. Trustworthiness (118) Many customers say they felt honest treatment and no pressure to buy unnecessary work, which built confidence in the company. Booking Experience (97) Customers frequently mention that scheduling was easy, including online booking, simple appointment setup, and flexible time windows.

Recent Reviews from Durham, NC

Eric Mlcoch

Google 1 2 3 4 5
Durham, NC 01/25/2025

Incredible service and responsiveness from Precision Garage Door! I highly recommend their team as the experience and professionalism is second to none. Ask for Scotty, top notch technician with extensive knowledge!

Response from Ashley Gammon, General Manager Business Owner

Eric, We couldn't be more pleased with your feedback. Thanks so much for taking the time to review our services. Warm regards, Stephanie Thompson Precision Garage Door of Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Brian Gold

Google 1 2 3 4 5
Durham, NC 01/24/2025

Andy was extremely professional, knowledgeable and helpful! Our experience was so good we will definitely recommend precision to all of our friends and neighbors.

Response from Ashley Gammon, General Manager Business Owner

Dear Brian, Thank you so much for sharing your feedback. Your honest assessment of your experience with us is greatly valued. I'm glad to hear that our service was up to par, and I appreciate the kind words. At Precision Garage Door, we strive to make sure every customer feels safe and satisfied with our service. I will gladly pass along your feedback to the rest of the team. Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

LaRhonda Harris

Google 1 2 3 4 5
Creedmoor, NC 01/22/2025

Great work! Quick response to get scheduled. Very knowledgeable. Great experience overall.

Response from Ashley Gammon, General Manager Business Owner

Thanks so much for your review LaRhonda, we love getting feedback from our customers and take pride in our customer service. Please get in touch if there is anything else we can do to make your day. Sincerely, Stephanie Thompson Precision Garage Door of Raleigh

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Pam Dardess

Google 1 2 3 4 5
Durham, NC 01/21/2025

Our garage door failed on Monday and they were able to get somebody out first thing Tuesday morning. Garrett was fantastic, patient with questions, friendly and accommodating. We have used Precision for repairs before; due to the age of the door we chose a new door this time. Garrett provided a clear overview of options - would highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Dear Pam, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to see you again when we install your gorgeous new door! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Kim Sampson

Google 1 2 3 4 5
Durham, NC 01/20/2025

Richard McCann from Precision was fantastic! He immediately diagnosed the issue with our garage door and fixed it. He was professional and courteous, and we have confidence in his work. Highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5-star review, Kim! We appreciate you taking the time to tell us about your experience with Richard and the Precision Garage Door team, and we're so glad it was a positive one. Your feedback means a lot to us! Kind regards, Donya S Precision Garage Door Service of Raleigh (Morrisville)

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Drew Boster

Google 1 2 3 4 5
Durham, NC 01/19/2025

Response from Ashley Gammon, General Manager Business Owner

We can’t wait to share your 5-star review with our team, Drew. They’ll be thrilled! Warm regards, Donya S Precision Garage Door Service of Raleigh (Morrisville)

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Robert Hetzell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My remotes stopped working but the wall still worked. I couldn’t reset my remotes but they wouldn’t open or close the garage door

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5 star review, Robert! We appreciate having you as our customer! Regards,

Service: Garage Door Opener Repair

Product: Garage Door Opener

Mohit G

Google 1 2 3 4 5
Durham, NC 01/14/2025

Precision delivered great service and instilled confidence from beginning to end. Richard, our service technician was extremely knowledgeable, patient, took the time to listen to our door, address all our issues and communicated well while working efficiently. I wouldn't hesitate to call them out any time our door needs servicing.

Response from Ashley Gammon, General Manager Business Owner

Mohit, We’re humbled by your support and look forward to being your preferred choice for garage door service in the future. Kind regards, Stephanie Thompson Precision Garage Door of Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Steven Drysdale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was impeccable.

Response from Ashley Gammon, General Manager Business Owner

Steven, You have made our day at Precision Garage Door with your 5 star review and feedback! Thank you so very much! Regards,

Service: Garage Door Repair

Donnie Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Extremely pleased with the service, Garret was a very polite young man who obviously new his way around garage doors. You came highly recommended by my son and my best friend and lived up to expectations. My only negative comment is your pricing. Charging $389.00 for a single spring replacement is reasonable, charging the same price for the second spring is absurd. It's not like he made 2 trips, he brought them both in at the same time, and he had to loosen, and retighten the same hardware whether he was doing one or both. Also you advertise same day service but I had to wait from Friday until Tuesday for servicing.

Response from Ashley Gammon, General Manager Business Owner

Donnie, Thank you for your 4-star review! We're thrilled to hear you received professional service from Garrett. We always strive to improve and appreciate you sharing your thoughts on how we can improve and make your next visit a 5 star one! We're here to serve you anytime! Warm regards,

Service: Broken Garage Door Spring Repair

Product: Springs

Angie Cain

Google 1 2 3 4 5
Durham, NC 01/13/2025

Quick response, prompt service!

Response from Ashley Gammon, General Manager Business Owner

Angie, We loved being of service to you and hope we can assist you again soon. Thank you for choosing Precision Garage Door of Raleigh! Regards, Stephanie Thompson Precision Garage Door of Raleigh

John Patton

Technician: John Patton

Service: General repairs & installation

James Wheeler

Google 1 2 3 4 5
Bahama, NC 01/13/2025

Response from Ashley Gammon, General Manager Business Owner

Thanks James. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Molly Steel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/12/2025

Outstanding service!!! Our technician, Garrett Yeager, was so kind and considerate. He fixed our issue very quickly. He came early which we really appreciated. He walked me through setting up the app on my phone. Which takes patience since I am not the most technically inclined person. Overall, from booking the appointment to the actual service, we are super impressed. Thank you so much for actually doing what is advertised - GREAT SERVICE AND PERSONAL ATTENTION. Definitely five stars!!!

Response from Ashley Gammon, General Manager Business Owner

Molly, Thank you so much for your kind words about your service experience! We are thrilled to hear you had a great experience with Garrett and our team at Precision Garage Door. We appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Kind regards,

Service: Garage Door Opener Repair

Rebecca Dendy

Google 1 2 3 4 5
Durham, NC 01/09/2025

Richard did a great job on repairing my garage door. He was very helpful in explaining what needed to be done and helped me make a plan for what could wait and be done in the future. He gave me a few different estimates to help keep me on budget with the plan we had set for my garage doors. I highly recommend Richard and Precision!

Response from Ashley Gammon, General Manager Business Owner

Rebecca, Thank you so very much for this spectacular feedback! We are so thrilled to hear you had such a great experience with Richard, we'll be sure he gets this feedback, it will make his day! Thanks for choosing Precision Garage Door of Raleigh! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Robert Shawhan

Google 1 2 3 4 5

The guys did a great job! Service was quick, they explained everything very well and were able to perform the job right away. I'm Very satisfied with their service!

Response from Ashley Gammon, General Manager Business Owner

Robert, We love hearing from our customers and are thrilled to hear you were satisfied with the service you received from Precision Garage Door of Raleigh. Warm regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Joan Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/06/2025

Precision Garage Door Service promptly repaired my broken garage door. The technician was very detailed in his review and explanation of service. He was very friendly and efficient in his work. I truly appreciate the service I received.

Response from Ashley Gammon, General Manager Business Owner

Reviews like this make our day! Thank you for giving us 5 stars, Joan! We're so glad to hear that you're satisfied with the service you received from the Technician and the Precision Garage Door team. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

Carmen Jimenez

Google 1 2 3 4 5
Durham, NC 12/21/2024

I called Precision for help with my garage door openers. The technician, Garrett Yeager called when he was on his way. Garrett arrived promptly and quickly got to work. He was very polite and professional and answered all of my questions. Thankfully my problem was not complicated and was an easy fix. I will certainly recommend Precision Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Hello Carmen, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Kind regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Jeff Hood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/20/2024

Professional, fast, and excellent work. Richard did a phenomenal job providing options and helping me decide what is the best solution. He worked quickly and professionally. I highly recommend this company.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Cables

Jonathan Erickson

Google 1 2 3 4 5
Durham, NC 12/15/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you Jonathan for rating us 5 perfect stars, we value your feedback and your business! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Lynn Ross

Google 1 2 3 4 5
Creedmoor, NC 12/14/2024

Excellent and honest service

Response from Ashley Gammon, General Manager Business Owner

Lynn, We sincerely appreciate your 5 star review and thank you for being our customer! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Phil Goff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/12/2024

Garrett was prompt, knowledgeable, professional and courteous. He completed the work in a timely manner and made sure everything was working properly before he left. Thank you, Phil Goff

Response from Ashley Gammon, General Manager Business Owner

Thank you, Phil! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door team is always happy to help. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service

Service: Broken Garage Door Spring Repair

Product: Springs

Jeremy Mann

Google 1 2 3 4 5
Durham, NC 12/11/2024

Don’t normally post reviews, but everything about the garage door repair was smooth. Scheduling the appointment was easy and the technician was on time, even calling ahead of time to give exact arrival time. Greg was very professional and did a terrific job. It isn’t fun spending money on repairs jobs, but this company made it the best experience it could possibly be. Wish other service companies could operate like this one.

Response from Ashley Gammon, General Manager Business Owner

Jeremy, thank you so much for taking the time to write this thoughtful review. We are so grateful for your kind words. We really appreciate your business and look forward to serving you again soon. Warm regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Cammie Fielding

Google 1 2 3 4 5

Great service same day I called!

Response from Ashley Gammon, General Manager Business Owner

Cammie, Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Warm regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

E. Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I couldn’t be happier with our experience using Precision Garage Door Service. I was able to schedule an appointment for the very next day after our garage door spring broke. Scotty texted as he was on his way and gave me an estimated time that he would arrive. He assessed the damaged door and explained what had happened and then gave me a list and explanation of all of my options. The repairs were performed quickly and Scotty went over everything with me after he finished.

Response from Ashley Gammon, General Manager Business Owner

Hi E, We are so thankful you took a moment to share your experience with us. We could not be happier to hear that Scotty delivered a timely, professional garage door service for you. Please do not hesitate to reach out if we can assist you in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Claire k Meade

Google 1 2 3 4 5
Durham, NC 11/26/2024

Making an appointment online with Precision garage door service was very easy. I did not have an emergency and was able to make an appointment for the next day. Scotty Johnson was very professional and answered all of my questions. I definitely recommend this company to anyone who needs a garage door repair quickly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your five-star review, Claire! We’re thrilled to hear you had such a positive experience and hope to see you again soon. Warm regards, Stephanie Thompson Precision Garage Door of Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Larry Zeph

Google 1 2 3 4 5
Durham, NC 11/23/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for sharing your 5 star rating, Larry! We appreciate having you as our customer. Best wishes, Stephanie Thompson Precision Garage Door of Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Michael Fonner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/20/2024

I was very happy with the work performed as well as with the fella who performed it. He explained what was needed, what my options were, and the costs involved. He completed the work in less time than I anticipated and I am pleased with the operation of our garage door. I wish I had looked more carefully at the invoice before paying because I do not fully understand it.

Service: Garage Door Repair

Product: Rollers

James Isaac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision Garage Door Service at 10:00pm to repair broken garage door that had come off track and would not close. The attendant scheduled an early morning appointment for the next day. I loved that company's confirmation email included the name and picture of the service tech who was assigned to my case. Mr. Scotty Johnson arrived earlier than the scheduled appointment time, diagnosed the problem, and quoted me the cost of the repair. After agreeing to the price quoted, Mr. Johnson started and completed the repair within 30 minutes. My garage door is operating efficiently again. If you are in need of service to your garage door, do not hesitate to contact Precision and ask for Scotty Johnson.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Rollers

Mary Keane

Google 1 2 3 4 5
Durham, NC 11/20/2024

I have nothing but good things to say about Precision Garage Door Service. First I was very happy to find out that same day service was possible and at no extra charge. Secondly, John, the tech who came to my house was great. He called me ahead of time with an updated ETA My garage door opener was more than 25 years old and had been repaired before so it really needed to be replaced. John didn't know it would be more than a repair job but he still had all the parts and equipment on his truck to replace it the same day. He did a great job installing the new garage door opener and took away all of the scrap from the old door opener so I didn't have to deal with getting rid of that. On top of that he was a really lovely person, so I couldn't be happier with my experience.

Response from Ashley Gammon, General Manager Business Owner

Mary, Your kind words and detailed experience have really, really made our day! We're so pleased John was able to provide you the impeccable service we strive for. Thank you for choosing Precision Garage Door of Raleigh. Warm regards, Stephanie Thompson Precision Garage Door of Raleigh

John Patton

Technician: John Patton

Service: General repairs & installation

Fred Carpenter

Google 1 2 3 4 5
Durham, NC 11/18/2024

Great response time and service pro. My only problem is difficulties with the new opener. I liked the old one better but it's no longer made…….

Response from Ashley Gammon, General Manager Business Owner

Fred, Thank you for allowing Precision Garage Door to earn your glowing4 star rating, we really appreciate it! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 874-1012
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Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: (919) 230-6000
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
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Office: (919) 355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
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Office: (919) 626-3379
800 W Williams St
Suite 231M

Apex, NC 27502