4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 26

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Desiree Denton

Google 1 2 3 4 5
Durham, NC 08/08/2023

Brandon was quick, thorough, professional and showed me how to lubricate the garage doors!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon provided quick and thorough service while teaching you about garage door maintenance. Your satisfaction is important to us!

Service: General repairs & installation

Bart Satterfield

Google 1 2 3 4 5
Durham, NC 08/07/2023

Brandon Mills went above and beyond in his service. He provided extensive education and options to best fix my problem. Very satisfied

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Brandon provided excellent service and options for your garage door needs. Your satisfaction is our priority.

Service: General repairs & installation

Tara White

Google 1 2 3 4 5
Creedmoor, NC 08/05/2023

Buyer beware!!! This company came out less than a year ago and managed to sell us a garage rebuild that we spent over $1200 on that was supposed to have a 7 year warranty. I called them today and they said they no longer service our area. How can you sell us an expensive product with a 7 year warranty and then say it’s void less than a year later due to “not serving the area anymore”

Response from Ashley Gammon, General Manager Business Owner

Please contact us and and ask to speak with a manger so we can look into this. We are unable to find your name in our system as its listed on this review, so an address or the name the account is under would be helpful. We definitely stand behind our work and any warranties we provide, so there must be a miscommunication at the scheduling department.

Service: General repairs & installation

Tammie Ward

Google 1 2 3 4 5
Durham, NC 08/03/2023

Repair was quick and easy. Brandon Mills did a great job!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon Mills provided quick and easy service. Your satisfaction is important to us!

Service: General repairs & installation

Mitchell Moehring

Google 1 2 3 4 5

Brandon was great! Very professional and got the job done quickly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon provided professional and efficient service. Your satisfaction is important to us!

Service: General repairs & installation

Shea Lyde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mebane, NC 08/03/2023

This place has no respect for your time or money. After setting up an appointment for garage repair. I was given the time slot 10am-12pm just for no technician to not show or call. I then called their office just to be told my appointment was 10am-2pm. When 2pm came still no call or show from tech. It took until 2:30pm for the tech to call me and say he will show up at 3pm. The tech shows takes a 3min look at my garage just to escalate the repair more. I was then charged $75 for a late appointment carving out my work schedule missing out on an opportunity with a client that cost me. Called their office with my concerns just to be placed on a long hold and told a manage will call me back. Never received a call from manager which cost them this review. Lucky for them I have YouTube page with 700k subscriber and will leave a review their to compensate for my time, money and awful service that was provided. Please save your time and money with this company and go elsewhere like “WeFixIt” and other surrounding companies that doesn’t still charge for late technicians to examine your garage.

Response from Tim Yeager Business Owner

We apologize for showing up about an hour late to your appointment window. We take customer service and satisfaction very seriously and apologize you felt your time was wasted. The manager who was being contacted by the call center was actually on vacation and the office was unaware of what was going on with your situation until the next morning. We were glad we were able to talk out the situation and come to a resolution and hope you give us another chance next time you need your garage door worked on or replaced.

Service: Garage Door Repair

Het Patel

Google 1 2 3 4 5
Durham, NC 07/31/2023

Scotty was extremely professional and explained everything well. He was fast and thorough!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided professional and thorough service. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Clifton Taylor

Google 1 2 3 4 5
Creedmoor, NC 07/31/2023

Mr. Greg was nice and patient he was also understanding. His patience was very appreciated.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words about Mr. Greg! We're glad to hear his patience and understanding made a positive impact. Your feedback is appreciated!

Service: General repairs & installation

Fred Avent

Google 1 2 3 4 5
Rougemont, NC 07/31/2023

Brandon Mills did a great job of replacing our garage door motor , spring and rollers . The door has never been this quiet even when new!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear that Brandon provided excellent service and that your garage door is quieter than ever. Your satisfaction is our priority!

Service: General repairs & installation

Steve Mele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/25/2023

Trevor Mills is excellent! He is professional, courteous and helped us resolve a keypad issue quickly.

Service: Garage Door Opener Repair

Polly Yates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/24/2023

Evan did a great job. He was prompt and got the job done quickly. Will definitely use Precision again.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Kaylie Kishel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/20/2023

Great customer service!

Tim McRae

Technician: Tim McRae

Service: Garage Door Repair

Grace L.P. Beason

Google 1 2 3 4 5
Durham, NC 07/18/2023

Scottie was the BEST! Super knowledgeable, very friendly, professional, and efficient. He delivered on exactly what he promised, got the job done a week ahead of time, and we LOVE our new QUIET garage door! It looks great, too. Thank you, Precision!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're thrilled to hear that Scottie provided excellent service and that you're enjoying your new quiet garage door. Your satisfaction is our priority!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Melvin Upchurch

Google 1 2 3 4 5
Durham, NC 07/17/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Micheal Rogers

Google 1 2 3 4 5
Creedmoor, NC 07/13/2023

Greg was great, showed up on time & got the job done quickly

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Greg provided timely and efficient service. Your satisfaction is important to us!

Service: General repairs & installation

Kim Kennedy

Google 1 2 3 4 5
Durham, NC 07/12/2023

Evan was great! He did a great job with the installation and explained everything to us. He was very personable and polite.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Evan provided excellent service and took the time to explain the installation. Your satisfaction is important to us.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Adam Cloninger

Google 1 2 3 4 5

Excellent next-day service that exceeded my expectations. I will recommend Scotty and Precision in the future. Quality products and service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that you were pleased with our next-day service and quality products. Your recommendation means a lot to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Buddy Carden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 07/07/2023

The doors look Awesome on my new building. Scottie was very helpful in helping in selecting the doors and getting a quick turn around on ordering and installation. I could not ask for any better service and the installer were the best. I 'am 100% completely satisfied with everything. I would recommend Precision Garage Doors to anyone that is looking for Garage doors.

Service: Install Garage Doors

Product: Garage Doors

Elizabeth Howard

Google 1 2 3 4 5
Durham, NC 07/06/2023

very effcient, keeps to schedule, keeps customer informed, excellent work. very sastified.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback and letting us know you received 5 star service from your technician. Please let us know if there is anything we can help you with in the future.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Deborah Page

Google 1 2 3 4 5
Durham, NC 07/03/2023

Wonderful service by Scotty. Throughly looked at the issues with the garage door and resolved them. Always timely and good service!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided timely and thorough service for your garage door issues. Your satisfaction is our priority!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Alan Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/29/2023

I have not yet been able to see the finished product in person, however the pictures look great and my tenants are happy. I worked with your team remotely and was very pleased with the way they handled the process. They all were very friendly, respectful, and professional.

Service: Install Garage Doors

Meredith Friga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/28/2023

Jon Holbrook exceeded expectations. Very professional, great recommendations, excellent service!

Service: Garage Door Repair

Product: Garage Doors

Pradeep Poonnen

Google 1 2 3 4 5
Durham, NC 06/27/2023

Scotty was knowledgeable, patient and highly skilled...would highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Scotty provided knowledgeable and patient service. Your recommendation is greatly appreciated!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Elmo & Jo Anne Yancey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/26/2023

Scotty did a great job! Explained our options and showed the difference in the parts that were being replaced with your parts and explained the differences !

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Dave Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great prompt repair by Richard McCann.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Sharon Dailey

Google 1 2 3 4 5
Durham, NC 06/22/2023

I had the pleasure of working with Scottie and Patrick. They were courteous and professional. I received a call letting me know they were on their way. After listening to my issues and concerns, Scotty took the time to assess the situation, presented me with options and costs, and allowed me to make a decision that was best for me. Having been a customer service rep for 20 at a large financial firm, I have very high expectations. They not only met, but exceeded my expectations. Precision Door is extremely fortunate to have these gentlemen working for them out in the public, promoting your values and your brand. I highly recommend Precision Door for all of your garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words about Scottie and Patrick. We’re glad they exceeded your expectations with their professionalism and customer service. Your recommendation means a lot to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Drake Eggleston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bahama, NC 06/21/2023

Top notch! Excellent experience all around from sales through installation. Jaxon and Brian were very professional installers who worked efficiently and courteously. New door and opener looking and sounding great...no hesitation in recommending this company to others.

Service: Install Garage Doors

Joel Lerner

Google 1 2 3 4 5
Durham, NC 06/19/2023

Scotty quickly diagnosed the problems, came up with a quote and finished the job in a highly satisfactory manner. My doors are very quiet now!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided quick and effective service, leaving your doors quiet. If you need further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Houston T. Kidd

Google 1 2 3 4 5
Durham, NC 06/19/2023

Richard McCann was on time, professional, and got the job done in less than an hour. Not only did he get my issue fixed, he educated me on other aspects of our garage door and it’s functioning parts that I had no clue about. He even quickly noticed/fixed an install issue from the original builder. Overall 10/10 experience and would highly recommend their services to anyone!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Richard provided timely and professional service while educating you about your garage door. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Chris Neal

Google 1 2 3 4 5
Durham, NC 06/19/2023

Great job, fast follow up and clear communication about what needed to be fixed

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear you appreciated our fast follow-up and clear communication. Your satisfaction is important to us!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502