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about Precision Garage Door in:
Durham Area, NC
Precision Garage Door of Raleighhas received 325 reviews, averaging 4.88 Stars:
Durham, NC
Durham, NC
I called first thing in the morning and they were able to get me an appointment that same morning . Alex was able to be at our house within an hour. He was pleasant and nice and took the time to look over everything. He not only explained what the problem was, he took the time to show me exactly what he was talking about to ensure I was not being mislead. We even purchased and installed a new opener while he was here even though the old one probably would of given us a few more years out of it. Alex never pushed anything on us. I appreciate the courtesy and it was a pleasure to have Alex perform our service.
- J Winstead
Service Provided:
Product:
Assistant General Manager: Alex Glenn
Durham, NC
Called because I had a torsion spring snap. I was told $95 for service fee plus $150-300 for a replacement torsion spring. Ended up with a $1600+ invoice. Go somewhere where they are completely up front on costs before any work is started. I do not recommend this business. My family felt completely taken advantage of.
- Matthew Roberts
Durham, NC
Your company was recommended by a friend. We are very pleased with the service; it was prompt, the next day; technician was friendly, kept us informed and worked quickly. Devon was the technician.
- Cecile Mcgarty
Durham, NC
Technician was prompt, friendly, professional, and efficient. He explained everything he was doing, answered questions, and gave me options instead of telling me what I should do. I felt like a valued customer and would recommend Precision Garage Door Service to anyone.
- Nat Boyden
Service Provided:
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Technician: Chris Colucci
Durham, NC
Greg Gray from Precision Garage Door Service did an exceptional emergency repair on my garage door. Mr Gray did a thorough job in explaining to me what the repair would entail and explained the different repair package options available to me. I have already shared the great experience I had with Precision Garage Door Service with friends and highly recommend them and their quality workmanship.
- Grace Young
Durham, NC
I was very pleased with the level on professionalism, knowledge, and customer service exhibited by Scotty Johnson. Unfortunately, our 21 year old garage door opener had failed completely and could not be repaired. Scotty was thorough in explaining options and helping me make informed decisions on replacements. He went out ofhis way to provide the best prices available and getting the new assemblies ordered. And kudos to Precision in that the new door is scheduled for installation just 2 work days later.
- Jane Seeley
Durham, NC
Great Service, There was a thorough inspection by the Technician, and the garage door opener was updated with Genie 8FT belt Rail.
- Gregory Stewart
Durham, NC
The service tech that fixed our door was excellent and then some I’m glad that they fixed our door on a weekend. Thanks for that I feel that the price for parts was too high But thanks for the great service
- Irv Whitney
Durham, NC
The lady who scheduled my appointment with the technician early this morning was professional and friendly. Thomas called within the window of time she had given me to say he was enroute. He diagnosed my garage door problem immediately and resolved my minor issue. He answered my questions about maintenance, was courteous, professional, and was all done within approximately 3 hours of my call to the company. I had used Precision Garage Door Service before and will continue to give this company my business, if I ever need to call them again.
- Tonya Page
Durham, NC
We chose Precision Door because of our excellent service experience from the past. Professional, efficient, well equipped employees.
- Howard Rice
Product:
Durham, NC
John was courteous and professional. He explained the issues clearly and concisely. He did a great job and cleaned up the area totally.
- David Dickerson
Durham, NC
Both the person taking the measurements and the team who installed were extremely friendly and knowledgeable. Great review of what they installed. Very impressive service!
- Suzan Perry
Product:
Durham, NC
Very courteous and knowledgeable. Replaced other items that were an upgrade of materials. Thank you for the same day response. Will recommend you to be others.
- Richard Rusche
Product:
Durham, NC
It was a pleasure to deal with Richard. He was friendly, helpful, and responsive to all my questions. I would recommend Precision based on my positive experience with Richard.
- Thomas Wolf
Durham, NC
I appreciated Devon's prompt arrival, his courtesy, and his efficient repair of our problem. It turned out that his assessment of the door indicated some issues beyond a broken tension spring, which he was able to remedy. I was also impressed with the fact that he had available on the truck everything that was needed for the repairs. All in all, a totally satisfactory experience, Thank you!
- Mark Honeck
Product:
Durham, NC
Richard was prompt and courteous. Knew his stuff. Worked efficiently and neatly with some "extras" thrown in. Will ask for him again when needed. Don't lose him!!
- Malcolm (Greg) Anderson
Product:
Durham, NC
Precision Garage Door Service the way to go for your Garage Door needs. Alex Glenn, the Garage Tech was professional and knowledgeable. He was timely and very courteous. Again, if you're in needs of garage door repairs-Trust PRECISION...you will not be disappointed. 5 STARS
- Reggie Mewborn
Hillsborough, NC
Excellent service today by Evan!!! I called at 8:30 am and Precision had a technician here by 10:00 am. Our spring busted over the weekend, with a car inside. Evan was prompt, polite and explained everything thoroughly. He went over and beyond helping me move a few things to gain better/safer access.
- Christy Daniel
Durham, NC
This was an incredibly smooth and professional experience! Estimate was given and after my deposit things were rolling forward. I was kept informed the entire time. Best of all the tee technicians that installed the two doors were second to none! Very very pleasant experience! Highly recommended!!!
- Kevin Brandon
Bahama, NC
Scotty Johnson was great. Very friendly and efficient. Explained all the steps and left everything clean when finished,
- Stan Branch
Durham, NC
Awesome job!!!!! Very friendly service . Are service Tech explained everything and made it very easy I give them 5 stars very professional.
- Marvin Bradsher
Product:
Durham, NC
The intermittent problem with closing my garage was swiftly resolved by Devon Culver, the Precision Door Service technician who replaced the worn sensors on the door. I particularly liked the same-day response displayed by Precision Door Service
- Godfrey Pinto
Durham, NC
Technician was professional, helpful, and worked efficiently.
- Amber Lehman
Product:
Durham, NC
We had an early visit to address an on-going issue with our garage door from Michael Ottoman this morning. He is always on top of what is happening when we have had a door that is not working properly and we appreciate his expertise in resolving it quickly. He gave us some good advice for maintenance and resolved the problem and i still got to work on time. Thanks Michael. Good job. !!!!
- Diane Morizio
Durham, NC
Excellent service as usual. Problem solved by competent representative. Thank you.
- Margaret Miller
Durham, NC
Very satisfied. Knowledgeable and thoroughly professional and extremely competent repair tech.
- Mark Rinaldi
Rougemont, NC
Great Service!
- Gail Clower
Product:
Durham, NC
Evan was awesome….courteous and thorough
- Kevin Burton
Durham, NC
Our technician was excellent. He explained all issues associated with our garage door and explained why the repairs that he recommended were necessary. He completed the work efficiently and effectively. He also went above and beyond by helping us set up the garage door app. I think that he might have been the best repairman/technician that I have ever worked with. Thanks very much to you and to Precision.
- Timothy Coggins
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(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
We had an emergency situation with our garage door not closing. After my husband’s numerous attempts to resolve the issue, he finally decided to contact a professional. He found Precision on his Google search, contacted them and they sent someone out within a few hours. He was very knowledgeable and efficient in repairing the garage door and even suggested an additional part to reinforce the middle of the door. Even though we didn’t add the addition to our repair bill, he was nice enough to tell us where we could purchase an alternative to provide some support. We are very pleased with the service we received.
- Michael Caston