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Telephone call into the office was answered quickly and courteously with same day schedule for repair. Work was done efficiently, neatly and all new equipment operation explained thoroughly. Top quality all the way around.

- Gene Carlone

This company deserves more than five stars!! The level of customer service and professionalism technician, Aaron Sweet, exhibited was outstanding! He was timely, knowledgeable, efficient and so friendly. I highly recommend Precision Garage Door Service of Raleigh!

- Katina Hargraves

Our garage door spring broke last evening. It trapped our car inside as we could not open/lift the door. Also I had a doctor appt I needed to get to this afternoon. The company listed on the door not only had no means to schedule an appt online, but also only had voicemail. Precision has online scheduling, and we were able to immediately schedule an appt for the NEXT MORNING between 8-10 a.m., let them know we were trapped, AND we were also able to talk to a REAL person to confirm everything, THAT SAME NIGHT. At 8:20 the next morning Aaron Bean showed up, pleasant, efficient, and REALLY knew his stuff. He assessed everything, gave us three options for the problem and within an hour and a half, did all the work. We chose the option to replace all the hardware and upgrade to better parts. He was FANTASTIC in explaining everything he used, everything he did, and how we could do things going forward. If there were a 10 star rating for Aaron and Precision, I would give it. Period. Can't say enough good things.

- Debra Bailey

Very knowledgeable and professional service.

- Trevor Locklear

It started out strong with a quick response to my email inquiry and had someone at my house same day to check out some damage we incurred to one of our doors. Aaron showed up and inspected the damage and said he would work on a quote to replace the panel. While he was there, I also asked him about replacing panels on 3 of our detached garage doors, verbalized my wishes for window panels and he showed me some photos. I picked one that I liked and was pretty excited to have the work completed. He told me he would send the information to his guy and then text me with an update on a quote as soon as possible. I text him a couple days after his visit and didn't get a response... never heard from Precision again. After I was ghosted by Aaron, I called the previous company I had used for service (which he spoke poorly of) and they came out same day, repaired my door (without having to replace it as Aaron had suggested) and have already provided me with a quote for the work on the other 3 doors. All that to say, I was pretty disappointed in the lack of communication and service from a highly renowned business and kindly took my money elsewhere.

- Kelly

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

I couldn’t be more impressed with the product and service I received from Precision Garage Door Service and their service technician Richard McCann. My garage door opener was noisy and becoming unreliable. There were features like an outside keypad, which I had in my previous home that I didn’t have in my current home. I asked for someone to provide a quote and an appointment was scheduled within a week. Mr. McCann arrived on time, assessed the options, presented the options to me clearly and professionally. I agreed with his assessment and thought the price was reasonable. He offered to do the work immediately, and in 45 minutes I had a new quiet, reliable garage door opener. He even programmed the remote buttons in my car. When the time comes for me to replace the door, I will look no further than Precision Garage Door Service.

- Deb Smith

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Richard Sanchez was terrific at explaining the repairs that needed to be done and completed them quickly. I felt his information and skills were very reliable.

- Catherine Gorman

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

I’m called this morning to look at an issue I had with one of my garage doors. Precision came out right away to address the issue. Gave me some advice for continued maintenance and corrected the issue in a happy and friendly manner.

- Paul Miller

Hi there, thank you for the wonderful review and rating! We appreciate your kindness and support. We're always here for you and yours. Reach out to our Precision Garage Door Service team for anything!

Technician Aaron was great. He was polite, professional, and gave a detailed breakdown of the different options available. The work was completed with in a couple of hours. Over all it was a great experience!

- Donald Woodall

Hey there, thank you for the wonderful review, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. Have a lovely day ahead and reach out if you need anything else! Thanks again!

I was very impressed with Richard Sanchez who did a great job in recommending several options for replacement of our 30-year-old garage door opener. He was very efficient in installing the new unit and in explaining how it works. I appreciated his patience in helping us get everything set up on our phone. It is now working great. He also spent time explaining to us how to perform regular maintenance. I would recommend him and Precision Garage Door Service.

- Nancy Rotfort

Hey there! Thank you for the great shout-out, review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

Evan and Richard were prompt, knowledgeable, and did a great job.

- Anne

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Of all days, Mother's Day for my garage spring to break. I initially dreaded making a call to get any type of service on Mother's Day, but was so happy when Richard McCann was able to come out same day in such a short amount of time. Richard was quickly able to assess the area of concern, along with the full explanation of some solid options. Richard was a great listener extremely professional never pressuring me in any way. Richard answered all of my questions with such kindness and compassion. After deciding on a plan Richard was quick to get to work. This was my first experience contacting a company to service my garage and I am so relieved that I got Richard and you will feel the same way. Should I have a need in the future, Richard will be the only technician I request what an absolute gem thank you Richard PGDS is lucky to have you.

- Rhonda Surawski

Wonderful!! Thank you so much for the full picture details on your experience with our team, Richard and crew. Thanks for the wonderfully kind shout-out! We hope and are glad you had a great Mothers Day! Wishing you the best from our team to yours. Have a great week!

Richard was excellent serviceman and knowledgeable.

- Kun Chae

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Thank you Precision Garage Door for quality maintenance service of our garage door. Thank you for the exceptional technician, Richard Sanchez who came to our residence and did a phenomenal job in serving our door. He explained everything that he did did as well as give me a few tips to extend the life on our door. Again, Thank You Precision Garage Door and Richard Sanchez!!

- Joi Miles

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Good professional service, friendly technician.

- Dan Magill

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Aaron Sweet was extremely courteous And professionaland I was so grateful he could come and fix the door of the day that it broke. I will definitely recommend precision garage door repair to my friends

- Pam Wheeler

Precision Door responded very quickly to my request for service. Scott recommended new rollers and adjustment to fix the noise problem. This was done very efficiently with parts he had on his truck and for a reasonable price. The problem was solved and I am quite happy with the service.

- Robert Vandewoestine

I would have given Precision five stars but I felt like I was oversold on services I didn't need. I'm too nice, a sucker even, and don't push back when I need to. I was having some noise coming from my garage door and all it needed was a new bracket ($35). I was informed by the technician that I needed a new weather seal ($255) and talked into a "tune up" ($150). The prices "may" be fair but I didn't really need either. I know they train their guys to oversell stuff but don't be greedy and go overboard. I would recommend Precision to my friends and family. They have high quality materials and knowledgeable service technicians. But I would be sure to tell them to watch what they try to sell you.

- N. Vanhorne

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Outstanding service and technicians, highly recommend.

- Patrick Kurz

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

I have used Precision in the past and was impressed by the work and professionalism of the technician. The service preformed today was also profession and the tech pinpointed the problem right away. What I thought was going to a bank account buster was actually a simple fix. He didn't try to hood wink me into buying something or doing work that wasn't needed. I'll be sure to recommend this company to my friends because of its professionalism and honesty.

- Julian Couch

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Your staff was helpful and nice. We have used this group since 2017 and were always happy with the results.

- John Zatti

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Evans was the best. He took care of all of our needs, was polite and very friendly. Thanks Evan

- Brenda Alexander

Hey there! Thank you for the wonderful review and rating. We value your feedback and appreciate your business. We are thrilled we could be of service. Reach out if you need anything else! Thanks!

The technician arrived on time. He had the needed parts on the truck and fixed the problem quickly. He was courteous and knew what he was doing.

- Isaac "Ike" Thomas

Thank you for the wonderful review! We appreciate the kind words and honest feedback. We truly appreciate you taking the time to share your experience with us. Have a great rest of your day!

Richard did a great job demonstrating professionalism and excellent communication skills. He knew what needed to be done to repair my garage and did it in a timely manner. He clearly explained what had happened, why and how he could repair it. He even offered me the senior discount when I didn’t know Precision Garage offered one. It was a nice discount!

- Adah Spiegel

Hi Adah! Thank you for the wonderful review. We appreciate those wonderfully kind words, honest feedback and shout-out on our crew. Thanks for sharing! have a great rest of your day.

Scotty and Ricky were exceptionally friendly and professional in their efficient repair of the broken spring on my two-car garage door system. The repair process took approximately one hour. They were also courteous enough to provide comprehensive explanations and address all my question, including potential/future options for my garage door system. I highly recommend their services.

- Greg Ulmer

Greg, We are grateful for this thoughtful and detailed review of your experience with the team at Precision Garage Door. Our team strives to provide outstanding service to every customer they meet, Scotty and Ricky will be so delighted to get your feedback. Thank you for choosing Precision Garage Door for all your garage door needs! Sincerely,

Aaron was extremely knowledgeable about the garage door system we have installed and was quickly able to identify the multiple faults with the system. He was happy to talk through any questions/concerns I had and thoroughly explain what needs to be done to repair the unit.

- Davis

Davis, Thank you so very much for your feedback. We are grateful you took a moment to share your positive experience with us and our community. You have made our day with your review! Sincerely,

My remotes stopped working but the wall still worked. I couldn’t reset my remotes but they wouldn’t open or close the garage door

- Robert Hetzell

Thank you for your 5 star review, Robert! We appreciate having you as our customer! Regards,

The service was impeccable.

- Steven Drysdale

Steven, You have made our day at Precision Garage Door with your 5 star review and feedback! Thank you so very much! Regards,

Extremely pleased with the service, Garret was a very polite young man who obviously new his way around garage doors. You came highly recommended by my son and my best friend and lived up to expectations. My only negative comment is your pricing. Charging $389.00 for a single spring replacement is reasonable, charging the same price for the second spring is absurd. It's not like he made 2 trips, he brought them both in at the same time, and he had to loosen, and retighten the same hardware whether he was doing one or both. Also you advertise same day service but I had to wait from Friday until Tuesday for servicing.

- Donnie Palmer

Donnie, Thank you for your 4-star review! We're thrilled to hear you received professional service from Garrett. We always strive to improve and appreciate you sharing your thoughts on how we can improve and make your next visit a 5 star one! We're here to serve you anytime! Warm regards,

Outstanding service!!! Our technician, Garrett Yeager, was so kind and considerate. He fixed our issue very quickly. He came early which we really appreciated. He walked me through setting up the app on my phone. Which takes patience since I am not the most technically inclined person. Overall, from booking the appointment to the actual service, we are super impressed. Thank you so much for actually doing what is advertised - GREAT SERVICE AND PERSONAL ATTENTION. Definitely five stars!!!

- Molly Steel

Molly, Thank you so much for your kind words about your service experience! We are thrilled to hear you had a great experience with Garrett and our team at Precision Garage Door. We appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Kind regards,