4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 3

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Robyn Dent

Google 1 2 3 4 5
Rougemont, NC 07/26/2026

My older garage door strap broke. I called and it was repaired within 2 hours. He replaced the strap and fine tuned everything. Wonderful service.!

Response from Ashley Gammon, General Manager Business Owner

Robyn, thank you for your feedback. We're pleased to hear your garage door strap was repaired quickly and everything was fine-tuned. Your satisfaction with our garage door services is appreciated.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation,General repairs & installation

Mary Jones

Google 1 2 3 4 5
Durham, NC 07/24/2026

Excellent work

Response from Ashley Gammon, General Manager Business Owner

Thanks for the excellent review, Mary. We're pleased to hear you were satisfied with our garage door services. Your support means a lot to us!

John Patton

Technician: John Patton

Service: Garage door consultation,Customer support

Wallace Wilson

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind review, Wallace. It's great to hear you were satisfied with our garage door services. If you need anything in the future, let us know.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Rena Robinson

Google 1 2 3 4 5
Durham, NC 07/20/2026

Technician was prompt, courteous, professional and knowledgeable as to the service we needed. He gave us options and completed the service we requested in under an hour.

Response from Ashley Gammon, General Manager Business Owner

Rena, thank you for your feedback. It's great to hear that our technician was prompt and knowledgeable, providing you with options. Completing the service efficiently is what we aim for. If you need any more garage door services in the future, we’re here to help.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Anita Millard

Google 1 2 3 4 5
Durham, NC 07/20/2026

Professional quality work. Very easy to understand the process.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Anita. It's great to hear you found our garage door services professional and easy to understand. Your feedback helps us continue providing quality work.

Connor Fisher

Door Installer: Connor Fisher

Service: Garage door consultation,Customer support,General repairs & installation

Candace Luther

Google 1 2 3 4 5
Durham, NC 07/18/2026

Very professional- issue resolved within 30 minutes

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Candace. It’s great to hear that our team resolved your issue quickly and professionally. We strive to provide efficient garage door services in Wake Forest.

Tim McRae

Technician: Tim McRae

Service: Service not listed

David Maynard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/17/2026

Tech was great. Very courteous and knowledgeable. Problem was diagnosed and parts ordered. Due to hidden or unforeseen issues door closer needed to be replaced. Closer replaced in minimal time. Very good company to deal with.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the kind words, wonderful feedback and kind review. We love to hear and see it. We are always here for you and yours! Please reach out for anything else you need from our Precision Garage Door Service team. We are always here for you, Miriam. Thanks again!

Aaron Bean

Technician: Aaron Bean

Service: Garage Door Opener Repair

James Goerke

Google 1 2 3 4 5
Durham, NC 07/15/2026

Had my garage door replaced through Prevision and it was a really great experience. No one loves a large home repair but if the process of booking an appointment and getting the replacement can be as smooth as possible that's what you want. Super easy to book a next day appointment online and Easy to book the install appointment with the Technician (Tim - He was great).

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, James. It's great to hear that booking your garage door replacement was smooth and convenient. We strive to provide efficient service for all our customers.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Josh Merritt

Google 1 2 3 4 5
Durham, NC 07/10/2026

Great service! Work was fast and the technician explained what went wrong and more about future issues that could come up. I would recommend them to anyone!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and star rating! We are overjoyed we could be of service. Please feel free to update the review or us directly to be able to get the full picture details. Thanks again for sharing with our Precision Garage Door Service crew. Have a great week!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Anna Carter

Google 1 2 3 4 5
Durham, NC 07/10/2026

Response from Ashley Gammon, General Manager Business Owner

Anna, thank you for your 5-star review. We're pleased our garage door services met your expectations. If you need anything in the future, let us know.

Service: General repairs & installation

Nicholas Pate

Google 1 2 3 4 5
Durham, NC 07/07/2026

Ricky Sanchez came out to do general maintenance on our garage doors. He was polite, thorough, and explained everything he was doing along the way. Did a fantastic job -- great experience overall. Thanks, Ricky!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Nicholas. We're pleased to hear Ricky provided thorough garage door maintenance and clearly explained the process. Your feedback highlights the quality of our service.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Jason Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/06/2026

This experience has been well. Both scheduling and services rendered were exceptional. Lucas was extremely thorough in his assessment before beginning work. He did a great job consulting me on my options without forcing an upsell of need. I would look forward to doing business with you all and Lucas again when I am ready to fully upgrade/replace my garage door and opener.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Lucas Fisher

Technician: Lucas Fisher

Service: Broken Garage Door Spring Repair

Product: Springs

Tartisha Bridges

Google 1 2 3 4 5
Durham, NC 07/06/2026

Precision Garage Door Service was excellent. I called the on Sunday morning and they came the same day. Their prices were very reasonable as well.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Tartisha. We're pleased to hear that our same-day service and reasonable prices met your needs. Your feedback helps us continue providing top-notch garage door services in Holly Springs.

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

Brett Williams

Google 1 2 3 4 5
Durham, NC 07/06/2026

My rating is a 5.0 for the service and does not reflect the product. My technician Evan, was knowledgable, professional, on time and always responded quickly to my questions after the service call. He had to "rebuild" my door--new springs, pulleys, rollers and a new door motor. The problem is with the new LiftMaster motor. It has a camera that is supposed to provide live video and it only provides a snap shot each time you open the app. After 30 minutes on the phone with tech support, he was unable to get it working and tech support indicated they would do some additional trouble shooting and contact me the following day. That never happened and the camera still does not provide the video feed. Credit to Evan and the Precision for refunding a portion of the cost of the motor.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your detailed feedback, Brett. We're pleased to hear Evan provided knowledgeable service. We're addressing the LiftMaster motor issue and appreciate your understanding during the process. If you have any more concerns, feel free to reach out.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

William Shockley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/05/2026

We had a garage door problem that needed quick attention. I was amazed to find that I could just schedule an appointment online for a Sunday! After checking in, they came before the appointed time. Luke was friendly and professional. He fixed the door efficiently and we were back in business.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Howard Kastrinsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/05/2026

Prompt service--we called on July 4 and a technician came out Sunday July 5 to replace the broken parts

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Springs

Peter Acker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/04/2026

Today was my first experience with Precision Garage Door Service and it was excellent. I was dealing with an unreliable and outdated garage door motor which was causing significant inconvenience and major disruption with access to our garage bay. At breakfast time I made an appointment online with Precision and within three hours a garage door technician was in my driveway. Please note that this response was on Saturday July 4th and the heat index was nearly 103 degrees! Evan Kopel listened to my concerns, asked probing questions, and offered credible options to solve my nagging problem. We chose a course of action and he immediately initiated steps to address my needs. In just three hours he completed his work, educated my wife and I on use of our new equipment, and masterfully exceeded my expectations by performing high-quality work, clear communications and very professional and personable customer service. I highly recommend PGDS, and Mr. Evan Kopel, for performing garage door repairs!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Repair

Product: Garage Door Opener

daryl suitt

Google 1 2 3 4 5
Durham, NC 07/03/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for your positive review, Daryl. We're pleased to hear you had a great experience with our garage door services in Raleigh. Your feedback motivates us to maintain high standards.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Mukesh Patel

Google 1 2 3 4 5
Durham, NC 07/03/2026

Evan, the guy who work on my garage door, he check every little thing to work better, I recommend this company, also warranty, thanks.

Response from Ashley Gammon, General Manager Business Owner

Thanks, Mukesh, for your kind words about Evan's thorough work on your garage door. We're pleased to hear you recommend us and appreciate the mention of our warranty. If you need garage door services in the future, we're here to help!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Lisa Mason

Google 1 2 3 4 5
Durham, NC 07/01/2026

Quick service!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Lisa. Quick service is what we strive for at Precision Garage Door Service. If you need garage door repairs or maintenance in the future, we're here to help!

Service: Garage door consultation

kathy Macdonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/27/2026

Prompt service. Professional technician. Tidy clean up.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Garage Door Opener

Melanie Stack

Google 1 2 3 4 5
Durham, NC 06/26/2026

I requested service to look at my garage doors because they weren't opening properly and the lights at the bottom weren't on anymore. Aaron showed up on time, professional, cheerful, and willing to ensure that I got the best service.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Melanie. It’s great to hear that Aaron provided professional and cheerful service for your garage door issues. If you need any more assistance, let us know!

Aaron Bean

Technician: Aaron Bean

Service: Customer support,General repairs & installation

Corey Lipscomb

Google 1 2 3 4 5
Durham, NC 06/25/2026

John, thank you for your time and professionalism during our garage repair. You provided excellent details as to our issue and didn’t try to upsell or push any additional products that weren’t needed. Thanks again and I would encourage anyone seeking garage door repairs to use Precision.

Response from Ashley Gammon, General Manager Business Owner

Corey, thanks for your kind words. It's great to hear that you appreciated the professionalism and transparency during your garage repair. We strive to provide honest service without unnecessary upsells. Your recommendation means a lot!

John Patton

Technician: John Patton

Service: Garage door consultation,General repairs & installation

Richard Durrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/23/2026

The guy who arrived didn't have the software for pricing a 20 foot door. Now almost 24 hours later I don't have a quote and no one has bothered to contact me. I think that they may have more business than they can handle.

Response from Ashley Gammon, General Manager Business Owner

Hi Richard, I have shared this with our internal team here. Please reach out if you do not hear back from us as we should be reaching back out to you. Thank you and have a great day!

Page Ellison

Door Estimator: Page Ellison

Service: Install Garage Doors

Product: Garage Doors

Jason Hester

Google 1 2 3 4 5

Same-day service was completed quickly. Evan was very helpful in explaining the problem, fixing the issues, and teaching me how to better maintain my doors. 10/10 would recommend Evan and Precision Garage Doors!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Jason. It's great to hear that Evan provided quick same-day service and helpful maintenance tips. Your recommendation means a lot to us!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Frank Sancineto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/18/2026

They have great techs Appointments are easy to make I used them for over 10 years and totally satisfied with the work There a lot of choices for garage door companies but precision is there when you need them Remember you get what you pay for So go with the smart choice precision garage door company

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and words. We always welcome feedback and are grateful you shared. Reach out to our Precision Garage Door Service team for any further feedback. Thanks again!

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Lee Williams

Google 1 2 3 4 5
Durham, NC 06/15/2026

Johnathan was very precise and professional in the repair work of the garage door. I would highly recommend using Precision Garage Doors.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the positive review, Lee. We're pleased to hear that Johnathan provided precise and professional garage door repair service. Your recommendation means a lot to us!

Camden Watkins

Door Installer: Camden Watkins

Service: General repairs & installation

CindyKe

Google 1 2 3 4 5
Durham, NC 06/12/2026

Excellent customer service! Stephen Dorrell went over the garage door parts and mechanical operation. He was friendly, cleaned up afterwards, He offered (and did) program the garage door to my car. He covered the door operations and gave me tips on care. So grateful I had a great representative!

Response from Ashley Gammon, General Manager Business Owner

Cindy, thank you for your feedback. We're pleased to hear that Stephen provided excellent customer service and thoroughly explained the garage door operation. Your satisfaction with the programming and care tips is appreciated.

Service: Garage door consultation,General repairs & installation

Jeffrey Cade

Google 1 2 3 4 5
Durham, NC 06/11/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for your positive review, Jeffrey. We're pleased to hear you had a great experience with Precision Garage Door Service in Wake Forest. Your feedback helps us continue providing top-notch garage door services.

Service: General repairs & installation

Ansel Mullins

Google 1 2 3 4 5
Durham, NC 06/11/2026

You provided quick good service.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Ansel. Quick service is what we aim for in garage door solutions. If you need anything else, let us know!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

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Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
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Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502