4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 31

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Don Fox

Google 1 2 3 4 5

Paul did a great job and offered several options for our garage repair and maintenance.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Paul provided great service and multiple options for your garage repair and maintenance. Your satisfaction is our priority.

Service: General repairs & installation

Marcia Morey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/10/2022

Prompt, excellent quality service

Service: Garage Door Repair

Product: Springs

Joseph Slavik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/10/2022

Found the service tech to be excellent ( Paul). Did all the work in about 40 minutes and showed me how to service the door as well. He’s a star with your group. Thank you

Service: Garage Door Repair

Dave Kirby

Google 1 2 3 4 5
Durham, NC 11/09/2022

On time, courteous, finished when expected, cleaned up well

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our team was on time, courteous, and met your expectations. Your satisfaction is our priority.

Service: General repairs & installation

Spencer Dicks

Google 1 2 3 4 5
Durham, NC 11/03/2022

Very professional and efficient. I really appreciate Scotty’s communication, precision, and work.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you appreciated Scotty's professionalism and communication. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Catonya Beasley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My experience with Precision Door Service was great! The technician Trevor was so nice and helpful! He explained things well and provided great service. I have found a garage door specialist I can count on! Ps I called this morning and he was her by afternoon. Thank you so much Trevor and Precision Door!

Service: Garage Door Repair

Product: Springs

Audrey Green

Google 1 2 3 4 5
Durham, NC 10/27/2022

Came on time and fixed my garage door faster than estimated time. Very pleased with the work. The cost, not so happy with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear our team arrived on time and completed the repair quickly. We appreciate your input regarding the cost and will take it into consideration.

Service: General repairs & installation

Russ Shelton

Google 1 2 3 4 5

Justin did a fantastic job! Great customer service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Justin provided fantastic service. Your satisfaction is our priority.

Service: General repairs & installation

Jesse Pegg

Google 1 2 3 4 5
Durham, NC 10/25/2022

I had a GREAT experience with Precision Garage Door from the estimate with Gary to the installation with Jackson and Andrew. We received 3 other estimates and Precision was not only the least expensive, but also offered more options than the competitors and never pushed me to commit or tried to upsell me on anything. Precision was also the only company with a "mobile showroom" so I was able to see and touch and compare actual samples of the products they offered from the doors of varying color with different levels on insulation to the openers. They were even able to show me the openers running so I could compare the amount of noise each one made. Jackson and Andrew were early for the installation and finished installing the new door and opener and all new components and mounts in less than 3 hours. Another service they provided that no other company offered was installing matching trim to ensure a good seal with the new door. This was included at no additional cost. They removed my old chewed up trim, installed the new trim and caulked the entire thing. They even touched up a few minor scratches on the new door before leaving and installed an upgraded seal at the bottom of the door because the one that came on the door did not seal perfectly. I can't say enough good things about my experience with Precision. I would give 10 stars if I could. I highly recommend them for garage door service in the Raleigh/Durham area.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your detailed review. We're glad to hear about your positive experience with Gary, Jackson, and Andrew. Our mobile showroom and attention to detail are designed to enhance customer satisfaction. Your recommendation means a lot to us!

Service: General repairs & installation

Antoine Burton

Google 1 2 3 4 5
Durham, NC 10/22/2022

Quality and quick service. Very informative about how to care for door for a long time. Will definitely recommend thx!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad you found our service informative and quick. Your recommendation means a lot to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Mary Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/21/2022

Excellent service

Service: Garage Door Repair

David Cecil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Efland, NC 10/18/2022

Technician was very personable and he finished really quickly. The door performs great.

Service: Garage Door Repair

Nancy Newark

Google 1 2 3 4 5
Durham, NC 10/14/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. If you need assistance in the future, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Stephen Guarino

Google 1 2 3 4 5

Greg Gray came on a Friday afternoon. It took him less than a minute to diagnose my stuck (down) garage door and come up with a plan. He went right to work and had my door opening and closing with one finger in no time at all. During my entire interaction Greg was extremely polite and took the time to explain what needed to be done and how he was going to do it. I will definitely be using Precision for all my garage door needs going forward.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Greg was able to quickly diagnose and fix your garage door. We appreciate your trust in Precision Garage Door Service for your future needs.

Service: General repairs & installation

Calvin H.

Google 1 2 3 4 5
Durham, NC 10/07/2022

Precision Garage Door of Raleigh came to our house and quickly diagnosed the problem with our garage door. The service person gave me options and discussed them thoroughly enough for me to decide to have them replace the door. The installation went quickly and the service person was very knowledgeable and friendly. Though I didn't like the overall cost of the installation, I am pretty confident we have a good product. Update (10/7/22)... We have tried calling a couple of times because we had questions, but we could not reach anyone. Will try to call again but it is a little bit of an annoyance. But liking the install still.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad the installation went well and appreciate your confidence in our product. For any questions, please reach out to us directly at (919) 500-5160, and we’ll assist you promptly.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Virginia Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 10/04/2022

Reputable company

Service: Garage Door Repair

Product: Garage Doors

Elizabeth Shelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/03/2022

Highly recommend Precision Doors for garage doors and repairs. Needed repair and received same day service.. Technician, Scott Johnson was outstanding. Fantastic company..

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Tatia Davis

Google 1 2 3 4 5
Durham, NC 09/26/2022

Excellent, friendly, and prompt service! I would definitely recommend!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words! We're glad to hear you had an excellent experience with our friendly and prompt service. Your recommendation means a lot to us!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Rheba Heggs

Google 1 2 3 4 5
Durham, NC 09/22/2022

Good service

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you were satisfied with our service. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

Shamieka Rhinehart

Google 1 2 3 4 5
Durham, NC 09/13/2022

He was awesome

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had an awesome experience with our service. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Dennis Dickerson

Google 1 2 3 4 5
Durham, NC 09/11/2022

The gentleman who installed the garage doors (Scotty) was a real pro he did a wonderful job and was done in just a morning of the day. Could not have been happier.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Scotty did a wonderful job with your garage doors. If you need any further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Thomas Helms

Google 1 2 3 4 5
Durham, NC 09/09/2022

Mr. Johnson was a pleasure! Very experienced, professional, and knowledgeable. Completely satisfied with his work! Thanks Precision for a job well done!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Mr. Johnson provided you with excellent service. Your satisfaction is our priority at Precision Garage Door Service.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Tom Berry

Google 1 2 3 4 5
Durham, NC 09/07/2022

Precision did an outstanding job with my garage door! I spoke with Jason and Shane performed the install. Both were very professional, polite and answered any questions I had. I would HIGHLY recommend Precision for their garage door needs!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Jason and Shane provided professional service during your garage door installation. Your recommendation means a lot to us!

Service: General repairs & installation

William Thomsen

Google 1 2 3 4 5
Durham, NC 08/24/2022

The men called and let me know they were on their way. They had all the tools and parts they needed. Replaced the broken parts and cleaned up after themselves. They were very professional, GOOD JOB !

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad our team was professional and well-prepared for your garage door needs. Your satisfaction is our priority.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Latonya Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/23/2022

The agent was friendly and on-time. He quickly realized the issue with my wall mount garage door, which made for and easy service call.

Service: Garage Door Opener Repair

Linda Crabill

Google 1 2 3 4 5

Technician was very knowledgeable. Gave me several repair options and completed the work within 90 minutes. Also gave me maintenance tips to prolong door’s life. I’m very satisfied.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad our technician provided knowledgeable options and maintenance tips. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Rodney Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/16/2022

Good quick service and friendly. I thought $200 to replace and program a key pad was a bit much. I'd still recommend them.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

michael wagoner

Google 1 2 3 4 5
Creedmoor, NC 08/10/2022

The service I received was as excellent, Mike did a great job and kept us informed throughout the project. They called us almost immediately after we reached out for service. I would recommend Precision Garage door for all of your garage door needs,

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Mike provided excellent service and kept you informed. Your recommendation means a lot to us.

Service: General repairs & installation

Mike and cathy Halloran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/05/2022

We called Precision late in afternoon, when we could not open garage door. Technician, Richard, arrived by 6pm, quickly diagnosed problem, checked rest of garage door mechanics, and fixed the problem. Richard was very professional, knowledgeable and explained things very well. We were very pleased with the timeliness & quality of service

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Carl Turner

Google 1 2 3 4 5
Durham, NC 08/04/2022

Scotty showed up right on time, installed my garage door quickly and professionally. I was happy with the result.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided timely and professional service. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502