From Durham, NC Homeowners
Garage Door Repair in Durham, NC - Page 30
Precision Garage Door
Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Durham, NC
Proudly serving the Durham community with same day service.
Local Garage Door Repair in Durham, NC
Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.
What Customers in Your Area Mention Most
Recent Reviews from Durham, NC
Jeff Cherny
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a broken garage door spring replaced the same day. Jonathan was friendly and professional and did a great job. Many thanks
Service: Broken Garage Door Spring Repair
Product: Springs
John Harward
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The installers did a great job removing the original 55-years old garage door and installing the new one. They were in and out in around 2 1/2 hours. They hauled away the old door and hardware, as well as all packaging of the new. The new door improves the aesthetics of the house and will be much more functional than the old manual and non-insulated door.
Service: Install Garage Doors
Mike Bigsby
Brandon arrived on schedule and discussed the options clearly. He worked without interruption and had the garage door mechanism replaced faster than I had any right to expect. I am very satisfied
Thank you for your positive feedback! We're glad to hear that Brandon was prompt, clear in his explanations, and efficient in replacing your garage door mechanism. Your satisfaction is important to us!
Service: General repairs & installation
Sheila Younger
My experience with Precision Garage Door Service representative Greg was outstanding. His customer service skills were on point. He arrived at my residence ON TIME and introduced himself as we grew each other. He asked me about my concerns, answered concisely all of my questions. I was extremely impressed and would recommend PRECISION GARAGE DOOR SERVICE to anyone in need!! Thank you Ms S
Thank you for your feedback, Ms. S. We're glad to hear about your outstanding experience with Greg and appreciate your recommendation. Your satisfaction is our priority.
Service: General repairs & installation
Jerry Jolly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Trevor was prompt and explained the problem and the solution. I am sure we will use you again if we need anything.
Service: Garage Door Repair
Matt Warren
Precision Door recently replaced a broken spring and performed maintenance on my garage door. Scotty presented several options for spring replacement and maintenance and their was no pressure. Scotty was efficient and very courteous.
Thank you for your positive feedback! We're glad to hear that Scotty provided you with efficient service and options without pressure. Your satisfaction is our priority.
Technician: Scotty Johnson
Service: General repairs & installation
Robert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tim came out to check my garage door shutting to hard. It needed springs and some other issues. He did a great job. I was impressed he had the springs and other materials on his truck . He did not have to come out another day because he did not have the equipment or materials. Would definitely call him back if needed . Represented the company well .
Technician: Tim McRae
Service: Garage Door Repair
Hervey Graham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very pleased with the installation of our garage doors. I was totally impressed with Luke and his joyful spirit and great personality. He took his time to explain in details the operation of our new doors. Kudos to Luke!!!
Service: Install Garage Doors
Eb Roberts
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician was on time and very professional and personal. He provided several options for various levels of repair which were very detailed. His work was performed in a timely and efficient manner . Chose Precision because of ads and review ratings.
Technician: Tim McRae
Service: Broken Garage Door Spring Repair
Paula Lang
Scotty Johnson replaced my defective key pad and patiently helped me set up app on my phone. He was very friendly and professional. Precision Door Service - very dependable company and employees. I appreciated the time he took to make sure all remotes were working properly!. I would highly recommend this group .
Thank you for your positive feedback! We're glad Scotty provided excellent service with your keypad and app setup. Your recommendation means a lot to us. If you need further assistance, feel free to reach out.
Technician: Scotty Johnson
Service: General repairs & installation
John Merrill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andrew Bentley did a fantastic job on the removal of my old garage door and installation of the new one. Everything looks and works great and he went the extra mile to show me all the features and functions
Service: Install Garage Doors
Product: Garage Doors
Tim Manns
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service and fast. They did end up having to replace a few parts that were not in estimate, which cost more money.
Service: Broken Garage Door Spring Repair
Product: Rollers
Harold Tyndall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scott Johnson did a great job. Well pleased. Got the job done the first time. Another satisfied customer.
Thornton Smith II
I just want to thank Paul and Precision for quick and quality service. Paul was knowledgeable and polite. I really appreciate the tips in maintaining my garage door going forward.
Thank you for your positive feedback! We're glad to hear that Paul provided quick and quality service, along with helpful maintenance tips. Your satisfaction is important to us.
Service: General repairs & installation
Bill Finger
Trevor was very thorough and efficient! Great job!
Thank you for your feedback! We're glad to hear Trevor provided thorough and efficient service. Your satisfaction is important to us!
Service: General repairs & installation
Teresa Davis
We had to have one of our garage doors replaced. Not only was Andy prompt, he was very positive, extremely knowledgeable, and so helpful. Also very friendly. We would highly recommend Andy! Thank you!
Thank you for your feedback! We're glad to hear Andy provided prompt and knowledgeable service during your garage door replacement. Your recommendation is appreciated!
Technician: Andy Maynard
Service: General repairs & installation
Jeffrey Denhard
Great experience all around with Precision Door! Flawless customer service setting up appointment, technician texted before arrival and was in time, thorough repair options with a fair price. Scotty Johnson, our master technician, was a pleasure to deal with. Highly recommend and will use again. Jeff
Thank you for your positive feedback, Jeff! We're glad to hear you had a great experience with our customer service and Scotty. We appreciate your recommendation and look forward to assisting you again in the future.
Technician: Scotty Johnson
Service: General repairs & installation
Tracy Kochis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jon was very knowledgeable and personable. I would highly recommend Jon and Precision Garage Door Service.
Service: Garage Door Repair
Product: Rollers
Roberto Figueroa
Scotty Johnson did a great job I would highly recommend him he was quick precise and knew what he was doing glad I made that call
Thank you for your positive feedback! We're glad to hear Scotty provided quick and precise service. Your recommendation means a lot to us.
Technician: Scotty Johnson
Service: General repairs & installation
Chris Privett
Precision Door Service replaced our 33-year-old garage door at a fraction of the price I was quoted by another company. They finished the job in about 2 hours. Today I opened up the door just to hear how quietly and smoothly it works. I only wish I’d called Precision Door a few years ago.
Thank you for your positive feedback! We're glad to hear that you had a great experience with our garage door replacement and that you're enjoying the quiet operation. If you need any further assistance, feel free to reach out.
Technician: Andy Maynard
Service: General repairs & installation
Bethany Butti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
While I appreciate an advance call from a technician telling me how I should just replace the garage door keypad myself and save some money, clearly that isn’t something I felt comfortable doing. Hence why I called you all in the first place. If a customer doesn’t take you up on the offer of just ‘doing it themselves’ the first or second time, it probably doesn’t make sense to state it a third and fourth time; just adding to the frustration. In the end, yes it was fixed the day I called; hence the three stars. But based on this interaction, I would not recommend this company.
Thank you so much for providing feedback about your experience and bringing this to our attention. This isn't something we instruct our technicians to do unless the customer initiates the conversation. We have had a very lengthy conversation with Paul and used this as a teaching example for the rest of the employees. We appreciate you choosing Precision and please know if we can help in the future, we are here for you. You will certainly not have this kind of interaction again with one of our employees.
Service: Garage Door Repair
Product: Remotes / Keypad
Richard Combs Jr.
Scotty & Paul were both very professional and amazing! I called about broken garage door in the morning and it was fixed by 3 pm.
Thank you for your positive feedback! We're glad Scotty and Paul provided professional and timely service for your garage door. Your satisfaction is our priority.
Technician: Scotty Johnson
Service: General repairs & installation
Jason Barile
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We discovered our old door opener wasn't working in the morning and Brandon came right out to take a look. He quickly figured out the problems and gave us a list of recommended repairs. He also took a look at our other door while he was here and realized it needed similar maintenance. He worked quickly and ended up installing a new opener for us that is MUCH quieter than our old one. Before leaving he made sure all our remotes, keypads, and car buttons were programmed and functioning well. He was very knowledgeable and friendly throughout the whole visit. I will absolutely call Precision again if we ever have garage door issues again!
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
James Davis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job.
Service: Broken Garage Door Spring Repair
Product: Springs
Rufus Reynolds
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Five stars for the service rep. Professional, friendly, and fast. He did a great job. One star for the company. Was not told over the phone that a new garage door keypad to be installed would cost $250. Was also not told that I would get charged $75 just for the service rep showing up. Once he told me $250 I almost turned him away but then he said you're going to get charged $75 just for me showing up. Was told that it has to be a special type of keypad entry system and that I couldn't get one at the store. Would not recommend this company at this time. Very disappointed in their billing practices.
Thank you for your business and feedback. We are glad to see you were happy with the service Trevor provided, but we are sorry to see you weren't happy with the pricing he provided to you. The call center that handles our scheduling is who you spoke with first. They are supposed to advise you of the $75.00 service fee that will be charged if work is not performed, but would be waived if work is performed. This is a standard fee that almost all service companies charge. All of our calls are recorded so we listened. We apologize that she did not inform you of the fee as she should have and we will address that with the call center. The price of the Marantec keypad wasn't discussed on the call at all. The call center wouldn't have had the pricing for that key pad to provide even if you did ask because they aren't at the job site and wouldn't know what to offer you. As you mentioned in the call, a generic keypad will not work for your motor. We have to specifically order Marantec items to keep in stock to service customers like yourself who have that particular opener. Again, we are sorry you're unhappy with the price and if you would like to discuss further, please call and speak with our service manager.
Service: Garage Door Opener Install
Product: Remotes / Keypad
Gretchen Castorina
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Hi we needed serious help with our garage door motor as we had a car trapped inside and wouldn’t open or close. Tim came and rescued us quickly and installed all the new fixings plus more. Very grateful!
Jerry Dotsey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional service, good price, great products. They helped guide us on the right decision to service our existing malfunctioning old door vs buy a new one. We opted for a new door which we are very happy with, and very importantly they did not pressure us and they did not try to oversell.
Service: Install Garage Doors
Product: Garage Doors
Charles West
On time, quickly assessed the situation and made the repair quickly. Thoroughly satisfied!
Thank you for your positive feedback! We're glad to hear that our team was prompt and efficient in addressing your garage door issue. Your satisfaction is our priority!
Service: General repairs & installation
Pete Stock
100% professional, fast and perfect job. Thank you Scotty!
Thank you for your positive feedback! We're glad to hear that Scotty delivered professional and fast service. Your satisfaction is our priority at Precision Garage Door Service in Morrisville.
Technician: Scotty Johnson
Service: General repairs & installation
Stephen Rigsbee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very satisfied with the technician
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
