4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 35

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Diane Hill

Google 1 2 3 4 5
Durham, NC 08/14/2021

I’m grateful to Precision, and to Scotty for a prompt and helpful consultation regarding an insulated garage door.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear that Scotty provided a prompt and helpful consultation about your insulated garage door. Your satisfaction is important to us.

Service: General repairs & installation

Tamara Burkett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/13/2021

True to the claims on their website, a "live" Precision employee answered my phone call, and a technician was scheduled for the next day. He arrived less than an hour into the 4-hour appointment time frame, quickly diagnosed and explained the problem to me, and fixed it within an hour. Very pleasant and professional!

Andy Maynard

Technician: Andy Maynard

Service: Broken Garage Door Spring Repair

David Funabashi

Google 1 2 3 4 5
Durham, NC 08/11/2021

Got an appointment to fix my garage door the next day. The serviceman Paul, did an excellent job and was a pleasure to work with. Thank you Precision Garage Door!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review! We're glad to hear that Paul provided excellent service and that we could assist you promptly. Your satisfaction is our priority!

Service: General repairs & installation

Margaret Raeford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/06/2021

I I was very pleased with my serviceman Mike Grove. He was very knowledgeable and answered all of my questions. He was also compassionate and understood my needs and gave me the best quotes for what I need it to get the job done. I am glad I contacted Precision!

Service: Garage Door Repair

Product: Garage Doors

Susan Vreeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty was very professional and explained everything in detail. Repair was quick and efficient (on a Sunday no less). Thanks!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Garage Door Opener

Mark White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 07/30/2021

Great service and very professional job I would recommend them to anyone ????

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Opener

George Dubay

Google 1 2 3 4 5
Durham, NC 07/29/2021

Luke came out to our house and did a great job describing what needed to be done. He explained our options and provided the costs of each. We made our choice and he quickly did the work required. He is very pleasant and easy to work with. I would strongly recommend working with him.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Luke provided clear explanations and efficient service. Your recommendation means a lot to us!

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Graydon Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/28/2021

Your service was excellent from the initial visit of John Lefevre to the installation of the new door by Jaxon F. & Richard. The work of this team was completely outstanding! Very pleased with the work and the product! KUDOS to all involved! I would recommend your company highly!!

Service: Install Garage Doors

Product: Garage Doors

Margaret R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/28/2021

I've had my new garage door for 6 months now and have had no problems. The installation was efficient and workers professional. The laser to prevent closing if anything is in its path works great. I love it!

Service: Install Garage Doors

Product: Garage Doors

Sondra Stein

Google 1 2 3 4 5
Durham, NC 07/21/2021

Scotty was fantastic! Not only installed my new keypad but showed me how to change the batteries- something that i couldn’t get anyone to explain before!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful feedback! We're glad Scotty could assist with your keypad installation and battery changes. If you need further help, feel free to reach out!

Service: General repairs & installation

Josie Calaway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/21/2021

Kindly asked for a receipt for service check and did not provide.

Response from Tim Yeager Business Owner

Thank you for taking time to provide feedback about your experience. We are sorry a receipt wasn't provided for you that day. Your payment has been posted and a receipt was emailed to you this morning. If you have any further issues, please call and speak with a manager. We appreciate your business.

Service: Garage Door Repair

Derick Segers

Google 1 2 3 4 5
Creedmoor, NC 07/19/2021

The technicians are on time and very professional. My service was 2nd to none. If you want quality with a guarantee chose none other than Precision Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad our technicians provided timely and professional service. We appreciate your trust in Precision Garage Door Service.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Mark Wygoda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/09/2021

The problem was solved expertly by a courteous highly professional technician.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Opener Repair

Product: Springs

MaryCatherine Kurzenski

Google 1 2 3 4 5
Durham, NC 07/07/2021

A surprisingly easy service call from start to finish! My garage door spring and cables had broken and I could not open the door. The tech came in, adjusted a few things, and the door opened again. He expertly removed the old spring and cable wheels and installed the new ones without a problem. It was obvious that he was well trained. The tech also installed the outside pin code opener that I had also requested. After the uncomfortable experience I had had with another company, it was refreshing to have someone who knew what to do and how to do it. You cannot go wrong with Precision Door Service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your smooth experience with our technician and the successful repair of your garage door. Your satisfaction is important to us!

Service: General repairs & installation

Charlie Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mr. Greg Gray did an excellent job. You guys are a life saver.

Service: Garage Door Repair

Joseph Nedimyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent job. Scotty called ahead to confirm and was on time and completed all work in a satisfactory manner.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Jerry Lalo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/25/2021

John is Professional person honest and truth. You guys are lucky to have him.

Service: Broken Garage Door Spring Repair

Glen Bell

Google 1 2 3 4 5
Durham, NC 06/24/2021

Very professional. Explained everything in a helpful way. Great results!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words! We're glad to hear our team provided professional service and helpful explanations. Your satisfaction is our priority!

Service: General repairs & installation

Daniel Williams

Google 1 2 3 4 5
Durham, NC 06/19/2021

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We appreciate your support and are glad to hear you had a great experience with Precision Garage Door Service in Morrisville.

Service: General repairs & installation

Francine Ebron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 06/18/2021

Great guys who were very efficient and kind. I felt very comfortable having them do the repairs and explaining what exactly needed to be done. Definitely a 5 out of 5.

Service: Garage Door Opener Repair

Product: Garage Doors

Clinton Copeland

Google 1 2 3 4 5
Durham, NC 06/17/2021

Paul and Jon came to my house to replace a spring on my garage door, after their initial inspection Paul suggested I replace the bearings as well and I agreed. After about 45 minutes they asked me to try the door. Not only did they do a fantastic job they were very professional, extremely courteous, and above all just a likeable team!! I highly recommend these guys for your garage door needs. Thanks Precision, and thank you Paul and Jon.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Paul and Jon provided excellent service while replacing your garage door spring and bearings. Your recommendation means a lot to us!

Service: General repairs & installation

Louise Minnich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/04/2021

Friendly, knowledgeable, fast and efficient!

Service: Garage Door Opener Repair

Trevor Shelton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/04/2021

Everything I ever need is taken care of with professionalism, great communication and dexterity.

Service: Garage Door Repair

Product: Springs

Ken W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/27/2021

Excellent service from beginning to end. Great communication and install went well.

Lucas Fisher

Technician: Lucas Fisher

Service: Install Garage Doors

Product: Garage Doors

Marcus Rogers

Google 1 2 3 4 5
Durham, NC 05/22/2021

Scotty Johnson took the time to explain the issue so I don’t have to call him back out for a simple fix. I will be calling these folks again if I have any issues with my garage door!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty took the time to explain the issue. We look forward to assisting you again with any future garage door needs.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Robert Guerry

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with Precision Garage Door Service in Wake Forest. Your satisfaction is our priority.

Service: General repairs & installation

Karen Halpert

Google 1 2 3 4 5
Durham, NC 05/06/2021

Timely service. My technician mike grove was Very polite and efficient

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Mike Grove provided timely and efficient service. Your satisfaction is our priority.

Service: General repairs & installation

Beverly C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 05/05/2021

Nothing against the tech Mike who came out to install my new garage door opener but I would like to provide some feedback on the fact that the serial number decal given to me on the manual wasn't the correct one for registering the warranty. It would have been nice to have been told that and even nicer if the correct serial number was detailed somewhere other than on the actual opener under the light cover.

Service: Garage Door Opener Install

Product: Garage Door Opener

Beth Rusnak

Google 1 2 3 4 5
Durham, NC 05/03/2021

Mike explained all the work that needed to be done and allowed us to make informed decisions on how much to replace or fix. It is working perfectly now and so quiet!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Mike provided clear explanations and helped you make informed decisions. Enjoy the quiet operation of your garage door!

Service: General repairs & installation

Tina Hatfield

Google 1 2 3 4 5
Durham, NC 04/29/2021

Scotty was great to work with and made me feel really comfortable making my decision to go forward! You can tell he cares about people. Andy (while sporting an epic beard) did a great job installing! Very happy customer!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad Scotty and Andy provided you with excellent service and made you feel comfortable with your decision. Your satisfaction is our priority!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 367-3784
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Ste 2H2

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Office: 919-205-3921
411 East Broad Street
Unit B

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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502