4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 34

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Anthony Mitchell

Google 1 2 3 4 5
Creedmoor, NC 01/14/2022

Brandon Mills did a great job!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon Mills provided great service. If you need assistance in the future, feel free to reach out!

Service: General repairs & installation

John Riester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/13/2022

Justin did a great job!!

Service: Garage Door Repair

Product: Garage Door Opener

Nicole Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/11/2022

Scottie was prompt and professional. He explained everything that was wrong and how he could fix it. In a very short while, my garage door was working and much quieter than when he came.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Opener

Don Brown

Google 1 2 3 4 5
Rougemont, NC 01/10/2022

Paul was knowledgeable and friendly and quickly took care of my garage door and gave me instructions for maintenance.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear that Paul provided knowledgeable and friendly service. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Corrie Finger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/10/2022

Came same day and did a great job

Service: Garage Door Repair

Kathleen Lezama

Google 1 2 3 4 5

I was happy to be able to have same day service. Justin took his time to try to diagnose the problem and provided clear options.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin was able to provide same-day service and clear options for your garage door issue. Your satisfaction is important to us.

Service: General repairs & installation

Joe Celeste

Google 1 2 3 4 5
Durham, NC 01/07/2022

Precision sent Trevor out late at night to fix our garage door. He was knowledgeable and professional. He had our door fixed quickly and went above and beyond to meet our needs. Thank you for everything.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Trevor provided knowledgeable and professional service to fix your garage door promptly. Your satisfaction is important to us!

Service: General repairs & installation

Walker G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/06/2021

Paul was on time, thorough, explained what he was doing & did a great, timely job. Thank you.

Service: Garage Door Opener Repair

Chris Romeo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/03/2021

Fast response time, Scotty arrived on time and repaired the door quickly after giving me a full cost breakdown.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Garage Door Opener

Tom Bojanski

Google 1 2 3 4 5
Durham, NC 11/16/2021

Precision did a great job of honoring the warranty and replacing the external keypad on our 10-year old opener. The response time was great!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that we honored your warranty and promptly replaced the external keypad. Your satisfaction is important to us!

Service: General repairs & installation

Angie Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 11/12/2021

Andy was absolutely awesome! He came in and looked at the door and was able to tell us what was wrong immediately. Unfortunately our garage door opener was also shot due to the spring breaking. He was able to replace it, the spring on our door and the cables in about an hour! I highly recommend Precision Door!!!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Garage Door Opener

Brittany Hairston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/06/2021

Richard was so friendly and provided great service!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

James & marie Serine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/01/2021

Work was completed on time and I was explained as to what problems I was having with my garage door. Job well done! Thx!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Geoffrey Wang

Google 1 2 3 4 5
Durham, NC 10/30/2021

Had a technician come to fix springs of garage door. He came on time and was nice. Our current garage door spring is torque master plus. He recommended replace springs with other type likely torsion system with a quote total $1200 after discount!!!! Googled the cost for conversion the system and it is around $400! There is no way we should pay $1200!!!

Response from Ashley Gammon, General Manager Business Owner

We are very sorry to see that you feel like you received 1 star service because of the pricing. We would love to answer any questions that you might have as to why the pricing is so different. Please make sure when you compare the prices of the springs, you are comparing identical springs from both companies. Of course if you order some online, you would have to pay for the parts, plus labor and shipping, so that would be added into your cost. Our service would also come with a warranty for both parts and labor. We wish we could have worked with you, but we completely understand the hesitation because of the price. Please don't hesitate to call if we can assist you in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Buddy Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/28/2021

I called Precision because they installed my garage door. I called at 11:15 and Paul came and replaced springs and my door was working by 1:00 pm. So impressed with Precision and Paul in particular. When I called, the receptionist was very exceptional also. Great job!!! I’ll definitely recommend you guys!!

Service: Garage Door Repair

Product: Springs

Glase Ferguson

Google 1 2 3 4 5
Durham, NC 10/26/2021

Great explanation of what went wrong with the door, and what was necessary for it to work again. Repair was completed within an hour and a half, and now the mechanism is much smoother and quieter. If the door needs to be opened when the power is out, i can lift it with my fingertips -- Couldn't do that with the builder installed mechanism.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our technician provided a thorough explanation and that your garage door is now smoother and quieter. If you need any further assistance, feel free to reach out.

Service: General repairs & installation

Chuck Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 10/20/2021

Paul was the technician who repaired my garage door. He did an excellent job. He was very professional and thorough. I would have him repair my garage door anytime. Next time I will ask for Paul.

Service: Garage Door Repair

Product: Springs

Mike Stephens

Google 1 2 3 4 5
Durham, NC 10/12/2021

Mike Grove is an excellent technician and he provided excellent customer service in recently servicing our garage door. He was on time, very knowledgeable, and helped us with our door repairs. I would definitely call Mike and Precision Door again. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear Mike provided excellent service and helped with your garage door repairs. We appreciate your recommendation and look forward to assisting you again.

Service: General repairs & installation

Colin Griffin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

From the estimate, suggested products through to the fitting and completion I was in good confident hands. Every step was thoroughly explained and any wrinkles in fitting worked with my complete understanding. The finished product works great and looks great. An excellent team to work with.

Service: Install Garage Doors

Ken Vass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Efland, NC 09/27/2021

Precision has a reputation of quality service and product. That came through today.They were timely and did great work.I would call them again if needed.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Bryan Smitherman

Google 1 2 3 4 5
Durham, NC 09/21/2021

Andy was awesome! Quick work but took the time to explain everything and set up a few devices. New motor is SO MUCH quieter than my 21 year old Craftsman. Recommend Precision and Andy.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Andy provided excellent service and that you're enjoying the quieter motor. We appreciate your recommendation!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

James Payne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 09/19/2021

Tech was on time and very knowledgeable as to my issues. Greg’s recommendation and repairs were on target.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Eric vonHaam

Google 1 2 3 4 5
Durham, NC 09/06/2021

Andy did a great job - arrived right on time with a phone call to let me know he was coming; quickly diagnosed the issue as gave me a couple of options on how to proceed. Did the work quickly and efficiently and was incredibly polite and helpful the whole time. I would definitely use Precision Door again!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review. We're glad to hear that Andy provided prompt, efficient service and helpful options. We appreciate your trust in Precision Garage Door Service and look forward to serving you again!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Chance Ingle

Google 1 2 3 4 5
Durham, NC 09/03/2021

Andy was great to work with and highly recommended Precision door!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Andy provided great service. Your recommendation means a lot to us at Precision Garage Door Service in Morrisville.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Matthew Tapley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/24/2021

Quick and friendly technician. Really got be out of a jam. Literally!

Scotty Johnson

Technician: Scotty Johnson

Service: Install Garage Doors

Product: Garage Doors

Mark Simpson-Vos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/22/2021

Paul arrived on time for a weekend call, quickly diagnosed our problem, and explained our options clearly. We ended up in a situation where we needed to replace rather than repair our unit's motor, so it was nice to get a review of the different features available on new units without any sense of pressure or upselling. Paul also took time to show me the features of the new unit once it was installed and stayed to make sure we were comfortable with its operation. This is our third experience with Precision Garage Door and we have been satisfied each time.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Scotty Elliott

Google 1 2 3 4 5
Durham, NC 08/20/2021

The whole process was very easy and very efficient. Everyone was prompt in returning my calls and explaining everything thoroughly. Jaxon was prompt, very personable and took the time at the end to explain how everything worked.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words! We're glad to hear that the process was easy and efficient for you. Jaxon appreciates your feedback and is dedicated to providing excellent service.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Marcella Schmidt

Google 1 2 3 4 5
Durham, NC 08/19/2021

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Andrew Black

Google 1 2 3 4 5
Durham, NC 08/17/2021

Appointment within 24 hours, good advice, fixed problem.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad we could schedule your appointment quickly and provide effective solutions. If you need further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jenn Hudson

Google 1 2 3 4 5
Durham, NC 08/16/2021

Paul and Justin were here to replace the springs on our garage door. They came on time, were very professional, explained the entire process, did the work efficiently at the price quoted. Great experience!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Paul and Justin provided a professional and efficient service. Your satisfaction is important to us.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502