4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 7

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Robert Teer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/20/2026

Scottie, came by and left me some recommendations as to my options. I will discuss with my wife and get back with you. He was very knowledgeable and professional.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review, thoughtful feedback and further insight into your visit with our Precision Garage Door Service team. We are always here for your kind words and for choosing us for your garage door needs, questions, concerns. We appreciate you taking the time to share with us! We're always here for your garage door needs. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Catherine Millar

Google 1 2 3 4 5
Durham, NC 02/19/2026

The technician texted so we would know when he would arrive. He and his assistant were prompt, professional and kept the work area very clean. We are thrilled with our beautiful, quiet, and expertly installed garage door. We highly recommend Precision Garage Door!!”

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.

Service: Garage door consultation

Joann Lachapelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/13/2026

Timely response to our problem. Technician Ricky explained all our options.

Response from Ashley Gammon, General Manager Business Owner

Hi Joann, thank you for the wonderful 5-star review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks so much!!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Pam Delmonte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional. Detailed explanations

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the rave review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks again.

John Lefevre

Door Estimator: John Lefevre

Service: Install Garage Doors

Product: Garage Doors

HarrietG Sansone

Google 1 2 3 4 5
Durham, NC 02/09/2026

They came out quickly, addressed the problem, and fixed it.

Response from Ashley Gammon, General Manager Business Owner

Thank you so very much for this kind review and shout-out. We appreciate your kind words, feedback and 4 stars. Is there anything else we can do to help assist with your garage door needs, concerns or a 5-star worthy experience? We are always here for you at Precision Garage Door Service! Thanks again.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Lindsey P

Google 1 2 3 4 5
Durham, NC 02/04/2026

Scotty Johnson is a top notch technician and was able to quickly replace the broken spring and aged nylon rollers with high quality parts designed for longevity.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Lindsey! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Karen Wright

Google 1 2 3 4 5
Durham, NC 02/04/2026

My technician was on time, knowledgeable, friendly, fast and clean.

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a positive review, Karen. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Morrisville, NC team.

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

Kevin Hurley

Google 1 2 3 4 5
Durham, NC 01/31/2026

Precision Garage Door Service of Raleigh, along with Service Rep Evan Kopel, diagnosed and solved our Garage door opener issue. Much thanks for a job done well

Response from Ashley Gammon, General Manager Business Owner

Kevin, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Nancy Waarich-Fischman

Google 1 2 3 4 5
Durham, NC 01/30/2026

During a recent ice storm, the garage door froze and the mechanism that attaches to the motor was ripped off the door. I called Precision Garage Door Service and Master Technician Scotty Johnson was at my house within an hour. After surveying the damage, he presented his service proposal including the cost. Upon approval, Scotty began the repair which was completed within an hour. His service also included a maintenance inspection and tune up. I was very pleased with the service provided by Scotty and will call Precision if any further service is needed. Great Company! Great technician! Great customer service!

Response from Ashley Gammon, General Manager Business Owner

Nancy, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sam Wood

Google 1 2 3 4 5
Durham, NC 01/29/2026

Ricky gets 4 stars; Precion's costs, 3 stars. He did a good job of explaining our options for maintenance of our garage door. I'm REALLY getting tired though of being told that various systems and devices are "builder grade," & therefore need a much more expensive upgrade of parts OR the entire system. In the case of our garage door, Ricky pitched that we needed to replace springs & rollers in addition to lubing & tightening to get any lasting improvement in noise level & smoothness of operation. Otherwise, we'd be needing the lubing & tightening again in a short amount of time. Therefore, since we're seniors & don't want to do all this again before we move to assisted-type living in a few years, I bought the logic of getting a better fix now...once & for all...despite the cost being a budget-buster.

Response from Ashley Gammon, General Manager Business Owner

Hi! We appreciate you sharing your feedback and thoughts here. We understand a budget and concern on costs. It can be hard to invest in something in your home sometimes but we want you to know, we invest in our team and in our products. We provide solid skilled crew members and solid parts and pieces that will last you a long time. If anything arises or any questions, please reach out! Thank you so much for your review and feedback. We appreciate you taking the time to share. Have a lovely week and weekend! Stay warm and stay safe.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation

Lee Sowder

Google 1 2 3 4 5
Durham, NC 01/29/2026

Excellent service and quality installation.

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Lee! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

John Patton

Technician: John Patton

Service: General repairs & installation

Tom W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/27/2026

Rich was a pleasure to work with, courteous, professional and on time. He quickly identified the issue and recommeded several options to fix the problem. Once I selected an option, he quickly and professionally performed the work and I am very pleased with the results. I would definitely use Precision Garage Door Service for any problem in the future.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Dave Pochily

Google 1 2 3 4 5
Durham, NC 01/25/2026

Scotty, the technician, called earlier than the promised time, which was great. He has many years of experience and explained what needed to be done and provided additional insight for other maintenance items. His approach was very informative and with no pressure. He completed the job very quickly. I am very happy with the result and the experience.

Response from Ashley Gammon, General Manager Business Owner

Thank you Dave for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation,Customer support,General repairs & installation

Faye Paige

Google 1 2 3 4 5
Durham, NC 01/24/2026

My experience was Excellent. The technician Garrett was very knowledgeable and professional. I would highly recommend this company.

Response from Ashley Gammon, General Manager Business Owner

Faye, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Service: Garage door consultation

Gregory Mason

Google 1 2 3 4 5
Durham, NC 01/21/2026

Immediate service. Tech John extremely knowledgeable. The replacement of the broken parts was done very efficiently. 5 Stars !

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a positive review, Gregory. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Morrisville, NC team.

John Patton

Technician: John Patton

Service: General repairs & installation

MT Banfich

Google 1 2 3 4 5
Durham, NC 01/21/2026

Super fast service and so well done.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Jonathan McLeod

Google 1 2 3 4 5
Durham, NC 01/19/2026

Good service, prompt. Honors warranty work and makes us feel important as customers. They listen.

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Jonathan! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage door consultation,General repairs & installation

Shannon Witucki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/19/2026

I had a spring break on a Sunday night after 7 p.m. and was able to chat with someone right away through the website. I was scheduled for Monday morning, and before lunch my garage door was working again. I also received a detailed invoice showing exactly what was needed and what was done, which is wonderful for keeping household repair records. If you’re looking for a fast and professional company, you’re definitely making the right choice with this team.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Cathy Whittemore

Google 1 2 3 4 5
Durham, NC 01/17/2026

Our garage door would not open or close. John from Precision Garage Door Service came the day I called. He was professional and thorough in his assessment of a loose wire. I would use them again and am thankful for their quick service.

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Cathy! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

John Patton

Technician: John Patton

Service: General repairs & installation

Bob Hatcher

Google 1 2 3 4 5
Durham, NC 01/15/2026

I thought the door was a little overpriced but installation was seamless. The 2 young men who installed the door were excellent. Jonathan and Chris were pleasant and appeared to have done good work. They even did a little associated extra work. Good experience overall.

Response from Ashley Gammon, General Manager Business Owner

Bob, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Jonathan Morales

Door Installer: Jonathan Morales

Service: General repairs & installation

Stephanie Zhang

Google 1 2 3 4 5
Durham, NC 01/11/2026

Response from Ashley Gammon, General Manager Business Owner

Thank you, Stephanie! We would love to know how to make it a 5 star experience next time. Please call us at (919) 263-2017 if you have any feedback.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Phillip Misenheimer

Google 1 2 3 4 5
Durham, NC 01/10/2026

Lucas and Scotty did a great job.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Linda Eaton

Google 1 2 3 4 5
Durham, NC 01/09/2026

We would like to commend Tim McRae and the company he represents , Precision Garage Door Triangle, for the prompt, professional and honest service we received today. One of our garage doors failed to open even though the motor was running. When Tim arrived and inspected the equipment, he promptly noticed that the “emergency disconnect” attached to the opener trolley had been manually disengaged. Tim proceeded to reconnect it and tested the system which worked perfectly. He asked if we had other concerns which we did not and charged us only the service call. Needless to say, we were thankful that this was the only issue. His honesty and good humor made our day! When it is time for further service, we WILL contact Precision Garage Door-Raleigh again!

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Linda. Thank you for the review and comments.

Connor Fisher

Door Installer: Connor Fisher

Service: Garage door consultation,Customer support,General repairs & installation,Garage door design

Dwight Coffer

Google 1 2 3 4 5
Durham, NC 01/08/2026

In just a matter of hours, our garage door went from not functioning and dangerous to fully functional and safe. Scotty Johnson was the nicest guy. He showed us an itemized quote and let us make an informed decision regarding a complete door service. He wasn’t pushy and was clearly knowledgeable. 5 out of 5 all the way!

Response from Ashley Gammon, General Manager Business Owner

Thank you Dwight for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Craig Stephenson

Google 1 2 3 4 5
Durham, NC 01/08/2026

Quality, friendly service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Craig! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

Blake Brooks

Google 1 2 3 4 5
Durham, NC 01/08/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the five star review, Blake!

Page Ellison

Door Estimator: Page Ellison

Service: Garage door consultation,Customer support

John Nicholson

Google 1 2 3 4 5
Timberlake, NC 01/06/2026

Great experience from trouble shooting the problem, ordering a new door and installation.

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review John. Thank you for the review and comments.

Jonathan Morales

Door Installer: Jonathan Morales

Service: Garage door consultation,General repairs & installation

Jennifer Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/06/2026

Ricky Sanchez survived our garage door today. He was extremely knowledgeable, professional, helpful and explained clearly what our problem was and options to fix it. I would highly recommend his service.

Response from Ashley Gammon, General Manager Business Owner

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Penny Hatch

Google 1 2 3 4 5
Durham, NC 01/04/2026

Precision door was quick to come assist with my Garage door. Garrett was professional and efficient I would always recommend this company for all of your garage door needs

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Penny. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Wake Forest, NC team.

Service: Garage door consultation

J Campbell

Google 1 2 3 4 5
Durham, NC 01/04/2026

We were very pleased with the prompt professional service provided today by Aaron Bean. I highly recommend this company for garage door technical needs!!!

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, J! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502